PSE 12 Organizer won't open

Hi everyone,
I have tried to install, uninstall and reinstall PSE12 to get the organizer to work but have had no luck. When I first installed the program, the organizer worked for my first transfer of RAW files from a memory card. Afterwards, I tried to move some of the old files into the organizer and while creating thumbnails it crashed. It has not worked since even after uninstalling and reinstalling to software. Here are the details:
What version of Photoshop Elements? PSE 12
Have you installed the recent updates? No, installed software, cannot get the organizer to open.
What operating system? Windows 7 Ultimate, SP1
What kind(s) of image file(s)? Nikon RAW
If you are getting error message(s), what is the full text of the error message(s)? No message. There is a bar show activity but it does not open. The editor does open.
What were you doing when the problem occurred? Transferring old pictures.
Has this ever worked before? Yes, once after the initial install.
What other software are you running?
Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive? 4GB Ram. 239GB Free.
Has this ever worked before? If so, do you recall any changes you made to PSE, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs? No changes.

I have had the same problem. The introductory screen opens and when I click on organizer it opens. Then if I try to open Photo Editor from withinorganizer or from the introductory screen nothing happens. I chatted with text help but they were not helpful.One wonders if they are there not so much to help as to get you to sign up onto more and costlier programs rather than be of actual help in solvining a problem I uninstalled my virus protection as well as PSE 12 then reinstalled PSE 12 and turned on my virus protection, nothing changed. I did that several times. I took the computer to the place where it was built and the tech service person worked on it for several hours. At that point he came to the conclusion that it was an Adobe Corrupted file or something that Adobe has in the program that is causing a conflict. When I first installed the program it worked well. Then a few days ago I started seeing on the introductory screen messages to try/purchase Ps and Li and then the program stopped working. Not sure if there is a relationship between the two. I also had a second Tech support company looked at the progran going through the uninstal/instal procedure cleaning things up with CCleaner and stil does not work, The Adobe tech help guys are totally useless and who are well aware that their suggestions will not lead to a solution.
The tech company even downloaded the program directly from Adobe Web site and its still no good. It could be that there is a conflict with the welcome screen and the ads for Ps and Li that suggenly started appearing. Aside from 2 tech companies I have wasted 2 days trying to resolve the issue. There are no updates or fixes for PSE 12 and it seems we are dealing with a piece of junk. Shame as Adobe is such a well known company and has many decent products used through out the world. Based on the forums I am not alone and it doesn't seem that Adobe is too interested in moving to install fix. Time to move on and download GIMP, a free version of a photoshop editorwhich has similar features and some claim is even better.
Now I have to cancel my Photoshop Elements 12 course as I don't have a program to follow in class.

Similar Messages

Organizer won't open in Photoshop Elements 10. Says it is in use by another program.

Organizer won't open in Photoshop Elements 10. Says it is in use by another program.
This just started happening.... When I open Adobe Photoshop Elements 10 in Windows 7 and click on Organizer to open my catalog, I get a message that reads, " The catalog could not be opened because it is currently in use by another program." I know of no other program. I do backup my pictures with a Seagate backup external drive. How can I resolve this so I can work with my pictures again. Could this have anything to do with Adobe's switch to Adobe Revel?

Have you tried restarting the computer?

I've just downloaded a new photo elements 12 on a mac, but the Organizer won't open.

I've just downloaded a new photo elements 12 on a mac, but the Organizer won't open.

Fran3mk you have posted to the Download, Installing, Setting Up forum. Did you receive any errors during the install process?
If not then you may want to consider posting your inquiry to the Photoshop Elements forum at http://forums.adobe.com/community/photoshop_elements.

PSE12 Organizer won't open.

PSE12 photoshop side is working fine, but the organizer won't open. I says there is a problem. I have updated the OS system and Adobe software and it still isn't working. Suggestions? I spent a long time editing a photo and now have nothing to show for it.

You need to help us out a little here. Like, what operating system this is and exactly, word for word, what the error message says, and which updates to the OS you just applied, for starters.

PRE8 Organizer won't open-Win7

For some reason Organizer won't open. Crashes when I try to open it, eithe from startup menu or within program.
Tried restarting the program and the computer several times.
The problem started occurring when I had just imported several HD vids into the gallery and then clicked the Organizer button while the program was "conforming media". Not sure if that has anything to do with it.
Brand new PC, Win 7, 8 core Intel with 1.5TB HD and 8Gigs RAM.
Organizer crashed a few times before but would start working again somehow. Not this time.
Any help would be appreciated.
Jon

No previous version installed. It was the original PRE8 installation. Just decided to stop working?!
Here's a portion of the crash report:
<crashreport version="1.1" crVersion="3.0.20090804" applicationName="Elements Organizer" applicationVersion="8.0" build="unknown">
<time year="2010" month="9" day="27" hour="17" minute="18" second="15"/>
<user guid="1f7443a2-53b4-4c88-a1eb-ca42d55ae3b1"/>
<system platform="windows" osversion="6.1.7600 SP 0.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="8151" machine="Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz" model="Intel64 Family 6 Model 30 Stepping 5" cpuCount="8" cpuFreq="2793 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_INT_DIVIDE_BY_ZERO" instruction="0x005ceccf">
<backtrace crashedThread="0">

PSE 10 won't open a 2nd time

I just installed PSE 10 (editor and organizer) on Windows 7 machine. I set the welcome screen not to display and go straight to editor. Editor opens once but won't open again unless I restart the machine. I looked in task manager and it seems to hang up there (does not show it's using any memory but just sitting there) once I hit end process then I can open it again. 2nd quirk is that when I hit the house in upper right corner to access the welcome screen (in both editor and organizer) it will not come up.
This is the 1st time I've ever had any problems with an elements program when loading it. I've read some of the troubleshooting documents but am not comfortable with changing msconfig or the like just to get this to run. I removed Elements 9 prior to the installing of this and loaded a NIK add on after installing PSE10 which seemed to add on ok.
Anyone have any ideas before I return this to Costco and go back to 9?

Bypass the Unwelcome Screen by creating Desktop shortcuts for the Organizer and the Editor.
The Editor's executable is:
"C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe"
The Organizer's executable is:
"C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
The Unwelcome Screen leaves a zombie process running which prevents the actual program from launching again.
Ken

Photoshop Elements Organizer won't open on Windows 7

It was working fine one day, I was adding pictures and actually was ordering prints through
Shutterfly and came back to computer and organizer wouldn't open. Any suggestions with
out reloading software?
Pam

Actually I found the problem after searching through the forum list - it was the solution to reset the organizer's online-services state.
Right, that was the step 7 I referred to.
Is there a known problem with this feature? I definitely am leery of ordering prints through the organizer field again.
Yes, it's been a known problem in the Organizer since at least PSE 6 (2007), with an Adobe tech note describing the problem and the workaround:
http://kb2.adobe.com/cps/405/kb405252.html
Like most bugs in the Organizer, Adobe has explicitly chosen not to fix it.
The problem appears to occur when an upload to a service is interrupted or fails. The workaround, deleting those files, seems pretty reliable.

PSE 11 won't open CR2 files from Canon PowerShot G15.

I was interested in PSE 11 so I could use ACR 7.x to open the raw (CR2) files from my new Canon PowerShot G15 camera--but even after updating the files, PSE 11 won't recognize my camera! It's still not listed in the group of supported cameras on the Adobe website(s). This camera has been out for a few months (at least!), so it's unbelievable that Adobe still won't support those files. They only go through the G12, not up to G15.

See that other current post :
http://forums.adobe.com/thread/1104750?tstart=0

PSE 11 won't open files

When I try to open afile with Pse 11 I get an error message that says file is locked or I don't have permissions.
I did find that files were marked as read only but changing it doesn't seem to change things. I have full pemissions to edit these files
but still won't open.
The same files will open in Windows Photo Viewer and MS Office Picture Manager.
This seems to have happened since I re-installed Windows 7

Hi dj_paige
Error message below
Adobe Photoshop Elements 11
Could not open a scratch file because the file is locked or you do not have the necessary access priveleges.
Use the 'Properties' command in the Windows Explorer to unlock the file.
I have tried opening by double clicking in Windows Explorer and by selecting open with..
PSE will not run as I get the same error message when I try to open the program.
I can open the Organiser and select files but when I try to open in the Editor I get the same error message.

PSE7 - ORGANIZER WON'T OPEN

I have had PSE 7 for Oct, 2008 and all of a sudden the Organsier won't open when I click on it - Editor opens ok - please help.
thanks
Andy.D

Unfortunately, there can be many reasons that PSE crashes or won't start. I suggest working methodically through these steps:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Troubleshooting_Organiz er_crashes

My organizer won't open on photoshop 10 elements

organizer wont open

Try making a direct desktop icon for the Organizer and see if you can launch the program directly from the desktop bypassing the welcome screen.
Right click anywhere on the desktop and select New >> Shortcut
Browse to Computer OS C:
And find the PSE Organizer application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
Inside the Adobe >> Photoshop Elements Organizer folder you are looking for an application file “PhotoshopEementsOrganizer”
Select it and click OK
Click next
Then click finish
You should now be able to launch directly form the desktop by double clicking on the icon.

PSE Organizer fails to open

PSE 9 will not open Organizer but will open Edit, Create and Share. An error message, "application unexpectedly closed" appears. At that point it is a "do-loop" of error messages. I have uninstall and reintalled the software, turn the computer on and off. But so far nothing is allowing Organizer to open.
Any thoughts on how to get Organizer to open in iMac?

First try holding down the shift key when you start organizer (you are starting it from applications and not the welcome screen, right?), and you should see the catalog manager. Select your catalog and then Repair and Optimize.

? Photoshop Elements 8 Organizer won't open on Windows Vista ?

I installed Photoshop Elements 8 onto a Windows Vista computer and registered. The Organizer opened with broken thumbnails throughout and I could not update the thumbnails. Therefore, I closed the Organizer and opened it again, hoping it would clear up. Instead, the Organizer would not open at all, and I've not been able to open the Organizer since.
Despite several Support cases, Tech Support could not help. They said to uninstall Elements and reinstall it, but when I uninstalled, the disc software screen said I must first deactivate my serial # by launching Elements 8 and going to Help > Deactivate.
However, when I launched Elements 8, a screen appeared with a choice of either a free trial or to enter my serial #. I entered my serial # and got a red "X", and it would not accept the serial #. Tech Support said there is nothing wrong with my serial #.
Tech Support then said to download the Trial Version. I did that, but could not open the trial version either!
Message:
"Files in use. Some files that needed to be updated are currently in use."
"The following applications are using files that need tro be updated by this setup.
Close these applications and click Retry to continue.
Organizer - Photoshop Elements"
So it thinks my Organizer is open and using files, and it's not open. I can't get it to open!
I clicked RETRY and got the same message.
I clicked IGNORE and it was installing files, got almost to the end, said "registering product", then said "rolling back action" and started going backwards.
I had uninstalled my Elements 7 software because I intended to now use Elements 8. I decided to reinstall Elements 7 to use that while I was dinking around with version 8, and now it gave me the same message:
the serial # is in error, or is already in use by someone else!
Now I can't use either 7 or 8.
HELP! Does anyone know how to deactivate a serial # when the software has already been uninstalled? Can it be done?

Hi Ankush
Thank you for your reply!
Unfortunately, I can't try out your suggestion until next summer, because in early November I moved to my winter home in Florida. I left my Vista computer in Colorado Springs in its sorry state of nonworking Adobe Elements versions 7 and 8. I took the software discs with me.
When I arrived in Florida I bought a new computer. I had left Colorado without being able to deactivate the Elements 8 serial number, so would not be able to use that software disc in Florida. Therefore, I asked Adobe for a refund. (Some of the tech support cases regarding the problem were still open and unanswered.) Adobe replied that the month warrranty had run out so they wouldn't give me a refund. I argued a little, then gave up.
Therefore, I bought a new Elements 8 software program. And the old XP Florida computer contains Elements 7 and I have the disc.
The new problem: I must know how to DEACTIVATE a serial number before I dare install the new Elements 8 softtware, in case anything goes wrong, or in case I have to reinstall Windows 7 for some reason, which would wipe out any 3rd-party software. I also must know how to DEACTIVATE the Elements 7 serial number on my old XP computer so that I can install it on my new computer.
I opened a CHAT session with Adobe and asked how exactly to do this, because their FAQs and other information aren't at all clear. Here's what the tech said to do. Launch Adobe. You will see "Help" on the "toolbar". Click "help" and select "deactivate". Well, all I get when I launch is a Welcome Screen and there is no toolbar with help there. So I thought, maybe he means, open the Organizer or Editor and look for the Help menu. I opened the Organizer, clicked on Help, and there was no deactivate option listed. So I opened the Editor and clicked on Help and there was no deactivate option listed.
I just opened a case with Adobe asking what I have to do to deactivate a serial number. I don't see why they can't explain this.
Have you any idea how this is done?

PSE 13 won't open.

I've installed the PSE13 upgrade (I currently have PSE9) but it won't open. When I sign in all I get is the revolving squares. It seems to be in a loop or stalled. I've downloaded twice and rebooted twice but still no luck.

You can try the steps mentioned on Registering, logging in, account management and see if it works
Regards
Kishan

PSE 7 Won't open photo in Quick Editor from the Organizer using Vista

I just installed the PSE 7 on Vista and am unable to open a photo in the quick editor from the organizer. It doesn't matter if its a raw file or jpg file. My ram memory is 3.0 gb and I have a duo core processor with 2.0 gb each. I've downloaded the plug in for the camera raw plug-in 5.2 and also deleted the organizer's preferences. Any other suggestions what it could be?

>difficulty opening.
I do not quite understand what you mean by "diffuculty" so suggest that you be more specific about what happens.
Then also tell us if you have the same results when you select just one jpeg and attempt to go from the Organizer to Full Edit.
Next try editing that same jpeg file by going directly from the Welcome screen to Edit and then use the Editor workspace File menu to open that jpeg file. Post your results.

PSE 12 Organizer won't open

Similar Messages

Maybe you are looking for