PSE 12 will not start up.  Stays on Main Screen.  Windows 7.  Please help if you can.

I have a Windows 7 machine--2 of them, actually.  One is my work computer and one is my home computer.  My work computer runs PSE 10 just fine, but my home computer does not.  I bought PSE 12 and installed it last night and it does the SAME THING:  Launches the app to the main screen.  If I choose EITHER "Organize" or "Edit", it shows a progress bar for a few seconds (thinking it is loading) and then that goes away and nothing else happens. I'm disappointed that I spent the money on a new version only for it not to work either.
Can anyone help me?
TIA

OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite
Reset Password
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until  OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in   resetpassword   and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box under “Select user account”.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click  in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”.

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