PSE 5.0 serial num valid, but will not run, how fix?

Hard drive crashed and come bak from techs woirking fine but when click adobe PSE5.0 icon (as b4 crash) I only get error msg: 'Your adobe PS E user name, organization, or serial nmber is missing or invalid. The application cannot continue and must now exit."
I cannot see what serial number the softwaare is using, but I have a note from a previous call where I wrote down the serial number. Today I called Adobe support and they said the serial number was valid.
Then they said to come to this forum for a resolution...can you help, pls?
gary hoffman

In that case, i believe you will have to buy another serial number for the downloaded/trial version and then use it.
If this is not an option, then be prepared to talk to customer care and see if they can help in some way.

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