PSE 5 Stops Running When Attempting Adobe Email Service

A student of mine is runing PSE 5.02 on Vista. She has been using Adobe Email Service for some time. Recently, when she clicks on Next that would normally send the email, PSE 5 just sits with the hourglass, and at some point the "Not Respnding" message appears.
I uninstalled and then Reinstalled the program and the patch required for running on Vista. Under the Sharing Preferences, PSE 5 presented the dialogue for retrieving the code from Adobe to use the service, which we followed. The code had not returnd yet, but we attempted to send an email attachment anyway. We expected to see the screen asking for the code that was to be emailed to her.
PSE 5 never asked for the code, but proceeded to the same place in the send process and as before displayed the hourglass for some period and then quit responding altogether.
Has anyone else experienced this problem? I wonder if it could be a recent MS Vista update that is causing it.
Thanks in advance for any help you can provide.
Don S.

Hi Don,
Please try again to see if you are able to send the email. This might be Email sever issue at that time.
Thanks,
Sourabh

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