PSE 6.0 will not display photo collage theme or layout

I just purchased PSE 6.0 for imac on Tues.  I would like to use the photo collage option, but zero options work.  I installed it/uninstalled it and it still did not fix it.  It is in the process of downloading ADOBE BRIDGE CS3 WITH START MEETING 1.0.1.  I have waiting a day and a half for it to update, it will not finish the update.
I have also called apple icare for support and they troubleshot everything and have determined that it is a software problem.
Please help.  I have photos to finish.

Could what be? Sorry, I don't understand what you're asking.
First thing to try: quit PSE, then go to your hard drive>library>application support>Adobe>Photoshop Elements>6.0>Locale>en_US (that will be different if you aren't in the US) and delete mediaDatabase.db3. In the Photoshop Elements>6.0 folder level, also delete ThumbDatabase.db3. Note that these files are in the library folder at the top level of your hard drive, NOT in system>library or your username>library.
Repair permissions and relaunch PSE. Let it sit for a few minutes without using the program to give the database time to rebuild. You can try once you see the icons appear in the Effects palette.

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