PSE 6 Thumbnails and downloading raw files

I am having two problems.
The first is the thumbnails in the organiser appear as hour glasses until there are just four thumbnails shown in the window. If the number of thumbnails is increased the pictures are lost and each shows an hour glass. At the bottom of the screen  a box reads sorting thumbnails but nothing happens . I am working on a pc with windows xp home.  Any ideas what I am doing wrong please.
My second problem is that having just bought a canon 500D camera PSE will not recognise raw files. I can download them with the canon software but can not import them either into the organiser or the editor. Again any ideas please.

Re the PSE 6 thumbnails, see this FAQ:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Recreate_Organizer_thumbna ils
Re raw files from your 500D, you'll need to update the Camera Raw plug-in to the latest version (5.6):
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Problems_opening_raw

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