PSE 7 Edit Errors

I open the organize program.  After it loads I insert my camera media.  Everything downloads properly to organizer.  When I choose a photo to fix and the editor opens, many times an error message appears and closes the editor.  I have windows xp sp2.  Plenty of ram.  Any ideas are appreciated.  This also happens when I choose multiple photos from organizer I want to edit.  Pain in the butt.  I'm about to return the program and get something better.  Any advice is appreciated.

This also happens when I choose multiple photos from organizer I want to edit. 
See if this tech note helps:
http://www.adobe.com/go/kb402704
If it doesn't, then try these troubleshooting steps:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Troubleshooting_Editor_ crashes
Unfortunately, there are many possible reasons for crashes, and you'll have to work through this list to identify the problem.

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