PSE 7 Editor Crashes

I am using PSE7 on Windows 7 Pro. Have used this in the apst no porblem. The editor now crashes each time I try to bring it up. I have already renamed the TWAIN file with a ~ in fromt of the name and I have used the ctl+shift+alt to reset the editor settings file. All of these have not yeilded any results. The only software upgrade performed since loading PSE 7 has been to uninstall Adobe Acrobat Reader and install the latest Adobe Acrobat Reader Software.

Concerning the PSE-12 Editor, I find that this crashes after editing 10 to 20 JPEGs of ~20 Mpixels (not tried raw files yet). I have used at least three earlier versions of the editor on the same machine and in the same circumstances and none of them ever crashed (unlike the Organizer).
The crash either leaves a trace in the Event Log, just blocks, so one needs to kill the process with the Task Manager, or says that it has a lack of memory. These are the symptoms of a classic memory leak.
After getting advice from Adobe, I switch off all start-up processes with MSCONFIG, but the Editor still crashed (after 25 files this time).
Does anyone else have this problem? I would be very surprised if I am the only one...
David M.

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PSE 12 EDITOR CRASHES

The PSE editor keeps crashing. Any ideas on how to fix this?

Concerning the PSE-12 Editor, I find that this crashes after editing 10 to 20 JPEGs of ~20 Mpixels (not tried raw files yet). I have used at least three earlier versions of the editor on the same machine and in the same circumstances and none of them ever crashed (unlike the Organizer).
The crash either leaves a trace in the Event Log, just blocks, so one needs to kill the process with the Task Manager, or says that it has a lack of memory. These are the symptoms of a classic memory leak.
After getting advice from Adobe, I switch off all start-up processes with MSCONFIG, but the Editor still crashed (after 25 files this time).
Does anyone else have this problem? I would be very surprised if I am the only one...
David M.

PSE 10 both Organizer and Editor crash on multi-core hardware; set affinity to single cpu mode fixes

As I have noted in thread http://forums.adobe.com/thread/941128 I have found that both the editor and the organizer for PSE 10 crash in a multi core environment, I am running WIndows 64 bit, latest updates (includes sp1), I had the same problems with Windows 7 32 bit.
Solution is to set the affinity to a single cpu. From the task manager, select the 'processes' tab, find the exe (eg PhotoshopElementsOrganizer), right-click, select 'Set affinity...' and reduce the number of CPUs selected (checked) to exactly one. (Under different versions of Windows the exact means for doing this varies, but the essential steps are the same). It doesn't matter which cpu you select, but if you do both the Editor and the Organizer, put them on different CPUs.
Given that pretty well all hardware these days is multi-core, my assumption is that Adobe test in a virtualized environment and so do not discover this type of unreliabillity. Adobe really do need to test their software more thoroughly as the exact same problem existed in PSE 6, so it is hardly new to them.

The solution is in the above.
Should Adobe read this, they should take note that a virtualized environment does not provide a decent fidelity emulation of multi-core CPU systems. The ONLY way to test the reliability of an application is on REAL hardware.

PSE 9 Editor crashes at start up

Hoping someone can help! I've recieved the PSE9 brand new out of the box, and installed with no problems. I am able to open the organizer, but the editor crashes everytime I try to open it (from the start up menu as well as the organizer). I recieve the message "Photoshop elements Editor has encountered a problem and needs to close"
I have been reading some of the other threads with similar problems had have tried the following suggestions:
1. Removing TWAIN plug in to another file
2. Resetting preferences (ctrl+alt+shift)
3. Disabling the auto-analizer options under preferences in editor
Any help would be greatly appreciated! I tried calling the support line....36 min hold time! Unbelievable!

You are most welcome.
If it had been PrE, PrPro, PS (the full-version), AfterEffects, Illustrator, or InDesign, I might have also been able to help, but I know zero about PSE.
The folks in that forum, however, will be able to help you. They're great folk and know PSE well.
Good luck,
Hunt

Installed Elements + for PSE 6, now my editor crashes upon opening. What went wrong?

I have Windows XP and PSE6. I just bought Elements + (it's the PSE6 Windows version), downloaded it, and went through the automatic install. Now my editor crashes every time I open it. Tried restarting to no avail. What happened?

Sorry, I figured this one out I suppose. I switched to the alternative E+ interface and it's working great now.

PSE 8 crash in Windows 8 Pro

Hi people, I use PSE to create textures and other things to work with 3D and after install Win8Pro PSE always crash to desktop. Theres no way to work with it for a long time (more then 10 ou 15 minutes).
So I decided to download the trial for the 11 version, but it crash the same way...
Its a 64bit system using a 32 bit PSE. Its a fresh install since the upgrade from win7 didnt work very well for a lot of my other apps.
Any idea??

May be the preference file got corrupted.
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 11\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.

Adobe photoshop elements 12 will not open photo editor crashes every time.

My elements 12 does the same thing I have seen written here over and over. Can not open editor, crashes every time. It is updated, reinstalled and administrator is set. Does anyone from Adobe read these boards?

I asked you to try that because one thing that often happens is that the dock icon gets corrupted, and it's best to get the simple obvious problems out of the way first.
What do you mean by "several students"? Is this in a classroom situation? Are these computers all on a school intranet together? We tend to assume here that you are talking about a personal version and a problem with your own computer, not an institutional installation, unless you specify otherwise.
If this is your personal computer, the next thing to do is to delete the prefernces. Go to your username>library>preferences and delete:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 12 settings
Adobe Photoshop Elemetns 12 paths
and any lockfiles with the same names. To see the user library in 10.9, option click the Go menu in the Finder and it will appear below the little house for your user account. While you're in the library, go to the saved application states folder and delete anything in there for PSE.
Repair permissions and try again.

Photoshop Elements 12 Editor Crashes When Editing Raw

Hi --
Consistently when I'm editing RAW files (Canon T2) the Elements Editor 12 crashes. To repro:
1) I'll select 5-8 photos in the Organizer.
2) Right click and "Edit with PS Editor"
3) RAW importer/editor (not sure if that's the official name, but it's the screen when I can make minor edits and white balance)
4) Select all images and open.
5) Initially they'll all open in the full PSE Editor, but after editing a few the editor will hang and suddenly wierd things happen:
     a)     the "after" version of the photo is a grey and white checkerboard. If I go back to the "before" version, it looks fine
     b)     the close file "x" button in the top right is disabled (just get a beep), but if I go under "file" and "close" in the menu, the file will close.
     c)     I can't close the application itself.via the "X" button or "Exit". I need to logout or manually go into task manager and kill the process.
I have a fairly new PC with vanilla installation of Windows 8.1.
Any suggestions?

Update -- still having this problem but not it seems to happen when editing JPEG as well. I'm not sure how to repro it as it doesn't happen every time, but sometime between the 2nd and 10th photo that I try to edit the editor crashes right after I save or "save as". I hear a system bing and then the editor becomes non-responsive. I can "close' the file via the menu (not via the "x" button in the top right), but no other functionality works. Can't close the editor other than by shutting down or manually killing via Task Manager.
Incredibly frustrating. I'm thinking about uninstalling/reinstalling but am worried about losing all of the data in the catalog (~15k photos). I'm thinking about just writing the metadata to the files (most have it already) and manually copying the catalog files.
Anyone else have this problem and/or suggestions on how to address it?
Thanks much

Full screen view in PSE 10 crashes under both W7 32 and W7 64

Hello
I am testing PSE 10 (I have PSE 6) and have installed PSE 10 under both WIndows 7 64 bit and WIndows 7 32 bit. Both installations are fully updated. The hardware is the same for all three of my regular XP (PSE 6) and these PSE 10 installs. The catalogs and images are on a separate large drive (one directory set for PSE 10, one directory set for PSE 6).
I have found that PSE 10 crashes after a period of time when showing images in full screen mode (the slide show mode). It is hard to say how long it will take, but somwhere around after diplaying 100-200 images PSE 10 crashes. Worst case was after about the fourth (it might even have been the second). Sound is 'none', captions are disabled, update rate is 2 seconds.
I have put PSE 6 on the W7 32 bit install and it runs perfectly. (I am only using the PSE 10 organizer, I haven't tried the editor in any dpeth as yet). PSE 6 ran for hours in slide show mode with not a hitch.
I have rebuilt and optimized the catalog (but the PSE 10 Organizer will run without trouble for hours if I am not in full screen slide show mode), so I don't think the catalog is damaged.
I have switched off all those background features (from the preferences). I have run in XP compatibility mode.
This is a fresh W7 install and has no problems reported in it (AV etc). There are no disk errors for example. The PC has 8GB RAM (~3.6 available under W7 32 bit). There is a lot of free space on both the C: drive and the data drive (100s of GB).
The Microsoft support for the crash is 'no support available' from the event viewer (or the W7 system health report accessed from the control panel).
Google search on the crash shows no useful light either, basically the Organizer just crashes.
Neither Adobe's search or a Google search on the forum seem to find a suitable similar experience.
All images are jpegs and are roughly the same size, very approximatly 4MB each.
Any other suggestions I can try?

I’ve found a work-round.
This is embarrassing (for Adobe), as the work-round is to set the CPU affinity to single cpu mode. With that PSE 10 has been running in slide show mode for 3 hours now. Looking good!
On a temporary basis, from the task manager, show the ‘processes’ tab, right click on the PhotoshopElementsOrganizer.exe *32 process, choose ‘Set Affinity …’ unselect ‘All’ and select (check) any one CPU. (Under W7 32 bit I guess you won’t get the *32)
For a more permanent fix, using the start command with the affinity option is needed. This is not compatible with the PSE 10 launcher though, if you use the launcher you will need to set the affinity as shown above.
To use the start command, from a command prompt type start /? for the syntax..
Try a google search of “how to set the processor affinity” for further advice.
Now, should Adobe be reading this thread I have some advice for them:
“It is NOT POSSIBLE to conduct a reliability test of a program using a virtualized environment”.
I made the error of assuming that after the PSE 6 fiasco in a multi-cpu environment Adobe would not make the same mistake again. Well, they have. Perhaps this time they will conduct a root cause analysis of what they are doing wrong with their test plans and FIX IT, because I object to doing their testing for them, again.

PSE 11 crashes

I am having problems with PSE 11 it keeps crashes. My system is Windows 7 64bit. I will go through exactly what I do.
Open PSE 11 - click on Photo Editor
Open Photographs
Click on Create
Click on Collage
Click Print Locally 297.00 x 210.00
Click ok
This is the point PSE 11 crashes
Box opens stating: Adobe Photoshop Elements 11 has stopped working
A problem caused the program to stop working correctly. Windows will close and notifiy you if solution is available
Program closes but nothing happens
I have tried this many times but still it crashes at the "ok" stage.
I hope someone can put me in the right direction.
Many thanks
nannyms

Now that we have your post into the correct forum, I have a quick question, please:
In Windows Event Viewer, in either the System or the Applications Tabs, do you see any "warning," or "error" messages about the time that PsE crashed?
If so, click on each one. If any have links in them (something besides a bunch of code, that no one could tell anything from), click on those links and read what they say. You might get some good clues as to what is causing the crashes, like a conflict with the OS and a low-level driver. This article goes into more detail: http://forums.adobe.com/message/2031203#2031203
Good luck,
Hunt

PSE 6 Crashes when trying to print to Epson Stylus Photo 1400

Has anyone had an issue with PSE 6 crashing when trying to print a single photo from the Organizer? I have tried to print photos directly from the Organizer and each time I do, the application crashes. I can open the photo in the editor and print directly from the editor with no problems. It's not the printer becuase I can print from other applications to the printer. I can also print to my HP PSC 2355 with no issues. but for some reason, I cannot get the Organizer application to print to the Epson. I have uninstalled the printer and reinstalled it. I have checked to see if there are any updated drivers - there are none. I'm running PSE 6 on Windows Vista 32-bit. Any suggestions what else I can try? I hate that I cannot print to my new printer!

Try deselecting the print options "EXIF Print" and "Print Image Matching". Unfortunately, the Search function of the new forums doesn't work yet for older messages, but I did find this thread cached by Google referring to a similar problem:
http://74.125.93.104/search?q=cache:VUoPY8opoygJ:www.adobeforums.com/webx/.59b68b01+epson+ exif+print+site:adobeforums.com&cd=5&hl=en&ct=clnk&gl=us
(I find myself using Google more and more to search Adobe's site, unfortunately.)

Editor Crashing

Ok, I posted about an issue with my Organizer/Editor workspaces not coming up on startup (not necessarily crashing since the exe processes still showed as running in Task Manager). I seemed to fix the issue by disabling one of the Adobe services (watch folder, perhaps?). Now I can get my Organizer up (although I now have to give permission for an 'unknown program' to come up), but my Editor won't come up. I get a message 'attempted to access an invalid address', followed by 'unable to connect to editor application'... any idea what's going on with my application? Any help is much appreciated.

Was able to fix my problem by disabling the Adobe Active File Monitor service on my computer, then re-enabling it. That seemed to clear up my issues. Hope that helps.
Date: Tue, 16 Feb 2010 14:59:15 -0700
From: [email protected]
To: [email protected]
Subject: Editor Crashing
I am new to PSE..I have PSE 7 and Premiere Elements but just outlined my issues as well-I purchased and registered the product online-then upon having issues with this software-now when I am just able to utilize it-this happens. Curiously-my online account did not even show the products registered to at all-I called their activation line and they took info and provided me with a customer i.d.-I thought maybe that was precluding me getting any info about a needed "patch" or possibly an upgrade to PSE..this software is essentially useless to me personally, if I cannot get some resolution-I have done every Windows Platform updates that are permissable for my Vista OS on my Laptop and XP on my PC-this issue is on both. Please Let me know if you get answers cause our problem seems similar. Not so funnay is that I have no prblem accessing any of their marketing "upGrade" links and so forth-and they have no problem with e-contacting me "free of charge" regarding their marketing sales efforts.
>

Documents now opening in pse editor photoshop instead of a PDF in Adobe reader?

why is all of my documents now opening in pse editor photoshop instead of a PDF in Adobe reader?

It is a file association issue. How to fix it depends upon your OS.

Can I download photos from my camera directly into PSE Editor?

I am using Mac OSX Lion v 10-7. If I install the PSE Editor from the Apple App store, will I be able to download my photos directly from camera into PSE Editor? I would like to process my photos with PSE as
I have done for many years with Windows, then, after fine-tuning them, place them in a location of my choice. I guess what I need to know is: Is the PSE Editor sold by Apple App Store a stand-alone app, or
is it tied-in some way with iPhoto wherein the user must go thru iPhoto to PSE, then back to iPhoto for display in an album. A last question: does anbody know for sure that Adobe has worked out all the "kinks"
of PSE 10 in re to OS X Lion. Thanks all, from a beginning iMac user.

You don’t get the Organizer with the app store version; so you would be best to buy the boxed product or download the 30 day free trial from Adobe which is the full product.
Otherwise if you are prepared to operate differently to how you did in Windows, you can use the iPhoto Library with the Elements Editor set up as your external editor or simply use the app on a stand alone basis, opening images in the editor directly from folders.
FAQ
http://helpx.adobe.com/photoshop-elements/kb/purchases-mac-app-store-faq.html
Using iPhoto with Elements
http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-iphoto-mac-os.html

PSE 11 crashes when I attempt to add a new catalog

PSE 11 crashes when I attempt to add a new catalog to those that already exist. No programs are running that might conflict with Organizer, and I can run other functions such as downloading photos from my camera. As soon as I attempt to add a new sub-catalog to an existing major catalog, the program crashes. I'm using Windows 7, and have tried various compatibilities, but none solves the problem. Any ideas?

expat31 wrote:
PSE 11 crashes when I attempt to add a new catalog to those that already exist. No programs are running that might conflict with Organizer, and I can run other functions such as downloading photos from my camera. As soon as I attempt to add a new sub-catalog to an existing major catalog, the program crashes. I'm using Windows 7, and have tried various compatibilities, but none solves the problem. Any ideas?
How do you attempt to 'add a new catalog' or a new 'sub-catalog' ?
There are no such things as 'sub-catalogs' or catalogs included in catalog.
Catalogs are totally independent storing systems, they ignore what is managed in other catalogs.That's why it is recommended to have only one catalog, unless you have a good reason to create several ones because they are totally independent by nature (home vs professional for instance).
You can create several levels of albums, of tags categories, but not with catalogs.

Photo Editor crashes and message says Photoshop Runtime Error, please contact support

Photo Editor crashes and message says Photoshop Runtime Error. How do I fix this? Thank you.

How to fix depends on what the cause is. What are you doing when it crashes?

PSE 7 Editor Crashes

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