PSE 7  Photomail crashes with Winmail (Vista). Previous threads checked

We have two machines, both running PSE 7 under Vista (Administrator accounts). On my wife's machine PSE 7 Photomail crashes with Winmail, on mine it works both with Adobe's Mail and Outlook. My wife uses Winmail, not Outlook.
I have checked the previous threads here on the forum and Rolf's master list, especially the one "PSE crashes during Photo Mail Steps of October 5, 2008" where it was suggested to assure to run under Admin priviledges and set Winmail in the Control Panel as default mail service.
I have deleted the Organizer Preferences (c:\users\user\AppData\Roaming\Adobe\Photoshop Elements\7.0\Organizer\psa.prf) and noted that the new file is much smaller than the renamed one! Funny??!! Something going on here!
Adobe's mail service funcions, but, as many have said before, I have no record of the outgoing mail.
Except for going through Adobe's monstrous and ridiculous "check & fix" Knowledge Base list I seem to have checked all. Maybe I should tackle the Registry entries?
Any ideas or do we all wait for PSE 8 and hope that quality control has smartened up?
Thanks and hi! from a rainy Austria,
Alexander

Hi Alexander,
Fortunately I am getting mails from Adobe email client. Could you try it again to confirm if it works for you know ?
~Sourabh

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