PSE 8 (for Mac) refuses to launch - with message

Just tried to launch PSE 8 (for Mac), it didn't launch, but produced the message: "Could not open scratch file because disk is not available."
(tried this four times with the same result each time)
Conclusion: because the most recent backup to RAID filled that disk, PSE 8 cannot access the scratch disk on the RAID backup disk.
(This, even though I removed over 80 GB of old video files from the archive.)
I purchased PSE 8 11/28/2009 - can I use an app removal utility to remove this installed version and re-download another installer?  It seems the most direct approach but first I have to ensure I can download a "replacement" and find out the original serial number to activate that replacement. 
The original directions from Adobe indicate that all I have to do is access my order history and the serial number will be on the order form.  I'm not seeing any clearly identified serial number on that order. 
So my question are;
1. Should I first remove the original PSE 8 - or just the plists?
2. how to find the original serial number?
I do know already: once I have PSE 8 replacement installation running, I must set a scratch disk location on another (roomier) drive. this is not a problem: I have two 1 TB drives installed in my Mac Pro in addition to the two 500 GB drives which make up the (old) RAID. 
Mac Pro 1,1 (2.66 Ghz Quad Core Xeon), OS 10.5.8

Good call but it didn't work: tried deleting those plists twice.  Still get "disk not available" message w/ immediate PSE quit.
Further: I ran Diskwarrior on my "home" drive, the cloned "home" drive AND the RAID backup. 
This included Directory repair, File Check and Hardware Check on all three volumes.
Also repaired permissions on "home" drive and cloned drive.
I then repeated the attempt to launch PSE 8 on my "home" drive and the cloned "home" drive: same result. (failure)
Sidebar: While running Disk Utility to repair permissions, I happened to click on the "RAID" button and found that
one drive is listed as "Failed" and the other is listed as "Degraded." 
Just in case that has anything to do with the PSE 8 failure to launch: I am now using Disk Utility to rebuild that RAID set.  This takes 4 hours and will wipe it clean.  I'll try in the morning once again to launch PSE 8 and get back with result.

Similar Messages

  • My sent messages in outlook for mac suddenly stopped syncing with my iPhone and iPad, all other folders work correctly. How can I get them to start syncing again?

    My sent messages in outlook for mac suddenly stopped syncing with my iPhone and iPad, all other folders work correctly. How can I get them to start syncing again?

    You can disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.
    *Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
    PDF files may also be found under another entry like Portable document.
    *https://support.mozilla.org/kb/change-firefox-behavior-when-open-file

  • Migrating from PSE for Windows 6 to PSE for Mac 6 including metadata

    Can't find anything in the knowledge base on this.
    I am giving up on Windows. Its just too messy and ugly. One of the final changes will be migrating from MS Windows Vista and PSE 6 to a brand new Mac, using LEopard 10.5.2 and PSE for Mac 6.
    I want to migrate my images from the Windows machine, as well as the metadata organizing information. Surely I am not the only one with this need. I know I can save the mages in a mutually readable file format, export, and have them on the Mac, but I have a great deal of metatdata and image organization in the Windows version of PSE 6.
    Please tell me how to migrate the entirety of PSE for Windows to my new Mac.
    Thanks.....

    Some related questions-- can Bridge CS3 search sub-folders? Could I filter for a Keyword at the top of a tree, and locate all files with that keyword in sub-folders?
    While exporting files from PSA2 on a PC I am using Share / Email to attach my existing keywords. Can they be drag-and-drop added to a Hierarchy in the Keywords panel? (Either from the Filter panel where they are automatically listed and counted, or from the "Other" location in the Keywords panel where they appear italicized?)
    I had deluded myself into believing that PSE6 for the Mac included Organizer. Would Lightroom be a logical option for organizing? Particularly if I want to catalog many images on CD without storing them on disk? Can it be purchased separately? What other options would you recommend?

  • Elements 8 for Mac won't launch

    I just installed this program and it won't launch when double click the icon. This is a brand new laptop so the sys are current. Any ideas?

    Barbara,
    Thanks for the help, but I'm embarrassed to say that my problem was the fact I was double clicking on the icon instead of single clicking. I've only had this machine a couple weeks and old habits are hard to break.
    Date: Mon, 16 Aug 2010 09:06:14 -0600
    From: [email protected]
    To: [email protected]
    Subject: Elements 8 for Mac won't launch
    Then I would do this. Uninstall it (there's a link to the uninstaller in the PSE 8 application folder), and then create a new admin user (system preferences>accounts), log into that user and run the install from there. Be sure to repair permissions afterwards. If all is well in the new account you can log back into your existing account and delete the new one.
    >

  • Acrobat Pro 9 for mac won't launch, reloaded from disk when hard drive needed to be replace. It's in applications folder but there is an X on the Acrobat Reinstall icon. What should I do.

    Acrobat Pro 9 for mac won't launch, reloaded from disk when hard drive needed to be replace. It's in applications folder but there is an X on the Acrobat Reinstall icon. What should I do.

    Hi Janice,
    What version of Mac OS are you using?
    Adobe does not recommend migrating the software from one disk to the other.
    Please run the setup file for Acrobat and reinstall the software. You might want to delete the existing version of Acrobat installed before reinstalling it.
    Regards,
    Rave

  • I have problems with office for mac  screen resolution, specially with excel

    I have problems with office for mac  screen resolution, specially with excel ?

    For starters, make sure to Check for Updates on any of the Help menus, and make sure the product has all the latest patches. MS did come out with a patch addressing the display issues on Retina Macs. Latest patchlevel is 14.3.2.
    We are talking about Office:Mac 2011, right?

  • HT4796 will turbotax transfer from my broken hp laptop to a new mac or do I need to buy turbotax for mac and start over with my pc 2011 turbotax file

    will turbotax transfer from my broken hp laptop to a new mac or do I need to buy turbotax for mac and start over with my pc 2011 turbotax file

    You'd have to ask Intuit. They might give you a cross-license to download and install the Mac version.

  • QT Pro- have valid reg# for Mac, cant use it with my new PC

    QT Pro- have valid reg# for Mac, cant use it with my new PC
    gets "Invalid registration" error upon entering the reg code...
    Im typing it in the QT control panel on my Windows XP workstation exactly as it appears on my MBP. Am I required to purchase a second license just to use it on a PC ?

    thanks for your input. I did some hunting around and eventually discovered that one can buy a QTP for Windows license on the Apple Store $29.99 at the time of this writing. Its clear now that the license code for QTP/Mac will not work for QTP/Win or vice versa. Who woulda thunk it ?
    But now we know...

  • Trying to download Photoshop CS3 for Mac but keep getting error message  (HTTP ERROR: 404 /support/downloads/dlm/main.jsp, RequestURI=/support/downloads/dlm/main.jsp)

    Trying to download Photoshop CS3 for Mac but keep getting error message  (HTTP ERROR: 404 /support/downloads/dlm/main.jsp, RequestURI=/support/downloads/dlm/main.jsp)

    Jessicawaters are you trying to download from Download CS3 products?  If so then please try a different web browser.

  • How can I down a Adobe Premiere Pro CS6 for mac on a computer with windows7 system?

    How can I down a Adobe Premiere Pro CS6 for mac on a computer with windows7 system?
    Explanations with pics will be better.
    Thanks.

    Not sure what you are asking. A download is a download. what you do with the file afterwards is entirely up to you. If you mean to install Mac software on Win, then no, this can't be done. Furthermore you also would have to have a proper Win serial.
    Order an Adobe product platform swap or language swap
    Mylenium

  • The inbox for Mac Mail lists every incoming message twice. When I delete a message it deleted both entries. I have tried the solution in "help" and it doesn't work. Any suggestions?

    The inbox for Mac Mail lists every incoming message twice. When I delete a message it deleted both entries. I have tried the solution in "help" and it doesn't work. Any suggestions?

    I am wondering if anyone is seeing my question? This is my first time and I am not sure if I am communicating correctly. If you are seeing the question above regading deleted messages reappearing please reply so I will at least know I am getting the message out.
    Thank you.

  • Pse for mac

    I have just downloaded the trial version of pse for mac. I have previously used - very successfully - both photoshop elements and premiere elements on my sony vaio. My question is - will I be able to make slideshows in the same way as I did on the Vaio on my mac and will I be able to burn them onto disc? The trial version doesn't appear to allow me to burn to disc only to produce a pdf file. Will this look the same or not? My previous slideshows done on the vaio were great and I just want to know if I will be able to do exactly the same thing on the mac before I go ahead and buy the latest version when it comes out in a few days time. Can someone please help?

    Well, “Final Cut Express” can do “individual” slide-shows pretty well...
    (FCE’s Motion control lets you keyframe any parameter...)
    If you like, here is a short tutorial by Tom Wolsky:
    http://www.fcpbook.com/Motion_Control_in_FCE.html
    Regards
    Nolan

  • I am trying to install End Note for Mac I am getting the message 'no mountable file systems'?

    I am trying to install End Note for Mac I am getting the message 'no mountable file systems'?

    Hi
    This is the link it is endnote for mac from my university library site it is a referencing tool. http://moodle.uws.ac.uk/mod/page/view.php?id=132753

  • HP Easy Scan 1.1.1 for Mac Quits on Launch

    HP Easy Scan 1.1.1 for Mac Quits on Launch. I have installed HP Easy Scan 1.1.1 and it quits right after it launches while connecting to my HP Photosmart 2610xi multifunction printer. I have rebooted the computer, uninstalled the printer drivers and reinstalled them all without success. I want to restore the ability to scan to jpeg format which was somehow lost between the Apple/HP printer driver and system software updates in the last couple of months.

    Hi @tgdavis48
    By reinstalling the HP Drivers, have you reinstalled those by using Apple Software Update as instructed on HP.com or may you used any HP installer from the HP site?
    Please clarify the following, that will help getting a better understandment of any possible cause and what can be tried.
    Looking forward for your updates,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Acrobat pro for mac won't launch

    acrobat pro for mac won't launch.  New install.  Crashes and sends report to Apple.

    Hi jerrysalandro,
    Can you please mention the version of Adobe Acrobat that you are using and on what OS version.
    Have you tried uninstalling and reinstalling the product after you started facing this issue.
    -Shashi

Maybe you are looking for

  • How can I include the Header Information....for a File to IDOC Scenario

    Hi, I made a File to IDOC Scenario with DEBMDM06 for MDM>XI>SAP R/3. The Header Information in the XML File which is at the XI end is Missing. For that reason In Tcode SXMB_MONI we are getting an Error that <b>"HEADER Information Missing: Message sho

  • Video: Some play on "Click to Activate", some don't

    Hi all Setup: Using ID 5 and Acrobat X Using "place a video from an url" in media tab Showing Play and Mute buttons overlay on mouseover All videos are flv and in same folder on website Videos range between 5 and 25 megs Problem: When viewing in Acro

  • Can't download Yosamite Public Beta

    My redemption code is always the same, so when i try to use it,AppStore restrict this operation. Web page refresh doesn't help, Re-launching AppStore too. Please help

  • CS4 doesn't work after LION installation

    After the Lion installation i had several problems. One of these is that the cs4 doesn't work. i open illustrator or photoshop and they crash every time. "photoshop not responding" "illustrator not responding" and so on.. I had to reinstall all the s

  • Address Template question

    I made a spelling mistake when entering a custom field. Is there a way to either delete or edit this incorrect field. Thanks for any help!!!!!!!