PSE 8 installation rolls back

Hi,
I downloaded, unzipped, and can only install 99% before the installation status bar reads 'rolling back' and actually reverses the installation process. Can someone please help me or guide me through the installation process. All troubleshooting documents don't mention this issue and I can't find an explanation for this.
Thank you in advance for your time and understanding and apologize if I cause frustration. I have been know to be confused a lot...
I previously Catherine24 and am now Catherine 2224.

Hi,
I finally was able to install it. I had to go under the exe file properties, and under compatibility tab, click run as adminstrator. I had done this only while right clicking and thought that would register it. Nope, I had to do the above and do the actual apply. I also put it in my C drive, dissable virus software, and bingo. This information was given to me by adobe tech support who guided me through the steps. Yeah! Very happy.
Thank you to all in advance who would have replied to help.
Catherine

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