PSE 8 photo uploader freezing HELP

I have pse8 running on windows 7. Within the last 4 weeks my photo uploader has not been able to upload my photos from camera or phone in standard nor advance mode.
I connect my device and click (in organizer) get photos from camera and the dialog box pops up. I choose my device and than it just hangs there on "connecting to device ..please wait"  I have to turn the device off in order to get it to stop. It then says "failed to upload thumbnails from device"
My work around is getting to be too much work (manually pulling photos into my folders and then letting organizer find them and bring them into organizer)
To my knowledge nothing on my pc changed in the last 4 weeks and I can not see any reason it is "behaving" this way.
Any help would be appreciated.
Thank you Melinda

I have uninstalled and reinstalled the PSE 8 and it still will not get the phots from my camrea and phone, this frustating me.
Anyone know a solution?????

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