PSE 8 upload hour glass does not go away

I have had PSE 8 since 2009 and have never had a problem until two weeks ago.  When I upload photo's to the organizer they come into the multi-screen with only the hour glass showing.  If I double click on the hour glass to get it into the single screen the photo will come thru.  However, if I need to reconnect a photo I am unable to see the photo in order to reconnect.  When I go back to the multi-screen the photo has again changed to the hour glass.  PLEASE help if you know how I can fix this.  Thank you Colette

Hi Ralph!
Thanks a million for the bad news
I was beginning to suspect this anyway. Great site, by the way - as you can tell from previous posts I used your terrific instructions a few times already, and of course already tried and failed at the "unbind" thing. There is, however, a small ray of hope. On your site it says that this doesn't necessarily affect all buddies, especially if there are less than 10 on your list. Well, my list has just three, only 1 is audio chat enabled, and it is the only one I really ever use iChat with at all, so since he does use his firewalls, presumably both in his mac and in his router, maybe if he opens the last group of twenty ports open we can chat again. And even if this doesn't work, we still have Skype, so in the end it's not that big a deal - we just prefer iChat for this.
He is on the road for a week, so I can't test this, and he is considerably less tinker savvy, so I would like to try this out before I ask him to start messing around with firewalls and ports. Due to all of our privacy and junk mail concerns, here is an address I use to sign up for stuff that might cause spam proliferation, and I assume everyone out there with a .mac account does the same.
[email protected]
If someone with a .mac account and DSL could at a prearranged time open the last 20 ports (16384-16403) and either try invite me to an audio chat, or have me try to invite them, it would answer this last question for me. My time zone is 2 hours ahead of the UK and 7 hours ahead of EST. We could exchange .mac addresses via our junk mail accounts and give it a shot.
I appreciate the help, as always!
Lars

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