PSE 8 will not install on new imac OSX Snow Leopard

28. Feb 26, 2010 4:16 PM in response to: docmark86
Re: PSE8 will not install on Mac Snow Leopard 10.6.1
I have a new iMac 21.5 screen with OSX Snow Leopard. I installed IWork and turbo tax with no problem. Nothing else.
PSE 8 installation fails after about 80% installation just as install for PSE 8 starts. I've spent hours on the phone with Adobe and they blame it on OSX Error analysis states: "Uncaught JavaScript exception: Unable to read Adobe file version for path /Library/Fonts/MinionPro-Bold.otf Apple techs have also tried." The latest communications from Adobe instructs me on validating fonts. We have also tried CS3 Clean Script since the install failed several times. Case # is 0181442609. Nothing works and Apple techs are still researching. Any suggestions from an Adobe professional? I am new to the Mac environment so any complicated actions may require some "hand holding".
Thanks to all!
Doc

Doc, I would suggest go to the font location which from your post is: <Macintosh HD>/Library/Fonts/MinionPro-Bold.otf. There should be a font file with this name. If it exists, just "cut" it from this location and paste it on the desktop for some time and then try to install PSE again and see if that works.
If the font file doesnt exist and instead an empty folder names "MinionPro-Bold.otf" exists, then delete the folder and then try to install PSE again.
In either case, please do attach the installer log file in the forum thread so that I can have a look at it. They can be located at the below location:
<Macintosh HD>/Library/Logs/Adobe/Installer/"...Adobe Photoshop Elements 8.0...."
If there are multiple copies of the installer log files, then please delete them and then try to install PSE 8 again. If it fails, quit the installer and attach the new log files which are generated to this thread.
Regards,
Ankush

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