PSE 8 wont install on my new imac

Hi Ankush,
I see you have helped so many others and am hoping you can help me too.  I am starting a new thread as you requested.
I had PSE 6 installed on my old mac G4.  I transferred everything by a firewire cable to my brand new imac.  PSE 6 wont work on my new imac so I upgraded and bought PSE 8 which wont install.  I get 95% through installation and it fails stating "error 2".
I have uninstalled (using the adobe uninstallers) PSE 6 & PSE 8.
I ran the analyzer and it said to run the clean program (I did for CS3 and CS4).  It also stated that Minion Pro-Bold font was a problem.  I cant find it under the font section.  PSE 8 still wont install.
Thank you!
Debbie

Hi Debbie,
Ok. So let us go step by step:
1. Uninstall PSE 8 again from your machine through Applications/Utilities/Adobe Installers/Uninstall Adobe Photoshop Elements 8.app
2. Now browse through the below location on your Hard Disk
<Macintosh HD>/Library/Fonts/
Check if there is any empty/non-empty folder present here saying "Minion Pro-Bold" ? If yes, then move that folder on your desktop.
If not, and say there is a font file present in this location saying Minion Pro-Bold.otf, then move that font file on the desktop.
3. Now try to install PSE 8 again.
4. If it works, hooray, our problem is resolved, go ahead and delete the empty/non-empty folder which you copied on desktop in step 2. If there is a font file(.otf format) which you moved on desktop then ypou can move it back inside the Fonts folder.
5. If it doesnt, then please attach the installer log file which can be located at below location to this forum thread, I will look into it more closely then:
<Macintosh HD>/Library/Logs/Adobe/Installers/"..Adobe Photoshop Elements 8...gz"
<Macintosh HD>/Library/Logs/Adobe/Installers/"..Uninstall Adobe Photoshop  Elements 8...gz"
(If there are multiple log files in the above location, then please attach the one having latest timestamp.)

Similar Messages

  • Adobe photoshop cs wont install on my new imac 10.8.2

    I bought  a new imac and i cant download my photoshop cs ,is there a way to install it that I dont know or did I buy it for nothing

    You need to be more specific. The original CS was released in 2005 or so and we're currently at CS6. If you really mean one of the older versions, it's simply not compatible and you need to get a new one.
    Mylenium

  • Problem installing on my new iMac

    I have an ugrade version of Photoshop Elements 10/Premier Elements 10. I  have recently changed from a Windows based machine to a new iMac. I obviously do not have my previous software installed on my new iMac. I suspect that there may be a problem to install my software for that reason, but in addition, I get the following error messages:
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW006, DW050 ... WARNING: DW031, DW036 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 7 error(s), 7 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed
    How do I install the software on my new computer?
    Confused in Napa
    Don

    Hi dr_dmd,
    Please try renaming the folder : /Library/Application Support/Adobe/OOBE to OOBE_old
    After renaming unstall the PRE and PSE completly from /Applications/utilities/Adobe Installers and then try to install.
    If still you face the same problem then please let us provide the list of Adobe software which are installed on your computer.
    Regards,
    Jatin Dembla

  • HT201528 I bought a new iMac.  How can I move my iWeb site from my old computer to my new one.  iWeb is installed on my new iMac.

    I bought a new iMac.  How can I move my iWeb site from my old computer to my new one.  iWeb is installed on my new iMac.

    iWeb stores the data in a Domain.sites2 file whose default location is shown here...
    http://www.iwebformusicians.com/iWeb/iWeb-Tips.html
    Move this to your new Mac.
    See this page for info about using iWeb with OSX 10.7 & 8...
    http://www.iwebformusicians.com/iWeb/mountain-lion.html

  • Photoshop CS4 will not install on my new iMac 3.4 i7 OS 10.8.2  WHY!!

    Photoshop CS4 will n ot install on my new iMac 3.4 i7 OS 10.8.2  WHY!!!

    Do you receive any specific error messages when you try to install?  You can find information on how to locate and interpret your installation log files at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

  • I purchased numbers but want to install in my new iMac.  how?

    I purchased numbers but want to install in my new iMac.  how?

    If you purchased it from the Mac App Store, sign in with the Apple ID used to buy it, click on the Purchases tab, and download it from there.
    If you purchased it from the iTunes App Store, you can't without getting the Mac OS X version.
    (98673)

  • Iphoto never came installed in my new iMac bought in Dec. (newest version) WHY???

    iphoto never came installed in my new iMac bought in Dec. (newest version) WHY??? How do I get it?

    It did come pre-installed, have you looked in the Applicaitons folder and have you checked Trash to see if you (or some other user on your computer) threw it in there? If it's still not there, then restart in the Recovery Partition on your iMac (hold down the Option key when you hear the startup tone) and choose re-install OS X.

  • I own PSE 10 installed on my MacBook Pro.  Can I use the disc to install it on new iMac?

    Have PSE 10 installed on my MacBook Pro.  Can I use the discs to install it on my new iMac?  also considering PSE 11 and Lightroom 4. Comments?

    Yes you can install it on your new Macintosh.  If it does not have an optical drive then you can copy the contents of the installation media to a USB drive and then install the software from there.

  • Need to do a clean install on my new iMac

    I have a new iMac and after migrating everything from my old one, I am getting some strange problems.  Things like not being able to shut down without doing a forced shut down and some other small things here and there that Apple have not been able to figure out.  I thought I should do a clean install instaed of a full migration and I wonder if anyone has any tips on doing this in the most efficient way, while migrating all my data and info and such, but making sure that I don't just bring back the same problems.  I have everything on a Time Machine back up.

    CDs are no longer required, in fact no OS X version has been available on optical media for three versions now.
    To erase the disk or to reinstall OS X use OS X Recovery: Hold ⌘ and r (two fingers) while you start your Mac. Your iMac has a Recovery partition already on the disk, and if you need to replace that disk with an empty one, your iMac has firmware that conveys the ability to download OS X directly from Apple's servers, and create a new Recovery partition on the new disk.
    For a more thorough description addressing all options start with the following, courtesy of the late Apple Support Communities contributor Pondini: 19. I got a new Mac, or a new or erased internal HD -- now what?
    Beware of any incompatible software that Migration Assistant may transfer from Macs running earlier OS X versions.
    Anything you purchased from the Mac App Store or the iTunes Store can be downloaded and installed again on as many Macs as you own, as often as required, assuming the purchased items remain available from their respective stores.

  • I can't get Creative Cloud Desktop installed on my new iMac

    I bought a new iMac. It's running Mac OS X 10.9.2.
    1. I backed up everything on the old mac.
    2. I uninstalled all Adobe Creative Cloud apps on the old mac.
    3. I used Apple Migration Assistant to transfer all data from the old mac to the new mac.
    4. I downloaded and installed Adobe Creative Cloud Desktop on the new mac.
    5. I clicked on the Adobe Creative Cloud Desktop icon at the top of the screen. (upper right)
    6. A window popped open, save "Creative Cloud" written on a black ground, then were nothing in the window. The window is blank. I wasn't asked to accept the terms of use. There is no "home", "apps", "files", "fonts" "behance" options. There's nothing.
    Everything other time I've installed Creative Cloud Desktop, the first question is to accept the terms of use. In this case, there was nothing - just an empty window. Also, the Adobe Creative Cloud Desktop icon at the top of the screen is light grey. It turns black after the user accepts the terms of use. The icon at the top of my screen is always light grey.
    What can I do to fix this?

    Ok, got it. What did I do?
    # Uninstall Adobe Cloud Application
    # Delete the folders
    - Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE
    - Mac OS: /Library/Application Support/Adobe/AAMUpdater
    - Mac OS: /Library/Application Support/Adobe/AAMUpdaterInventory
    - Mac OS: /Library/Application Support/Adobe/OOBE
    # started Photoshop, an error comes up and I reinstalled the Adobe Application Manager
    # installed the Adobe Cloud Application
    # restarted the mac
    Adobe CC up and running

  • Trouble installing CS5 on new Imac Yosemite

    Just got new Imac running Yosemite.  Trying to install CS5.  Old version from a disc. One problem, no disc drive on new machine.
    Downloaded CS5 from adobe site and entered serial number. Get error message "not valid serial number for this product"
    What am I doing wrong? Installer opens and I get to the serial number page,  triple checked serial number from back of DVD case and it still says invalid??
    Help!

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • Can AppleWorks from my '05 G5 be installed in my new iMac?

    When I purchased my g5 in 2005, appleworks came standard. yesterday, I purchased a new iMac and now appleworks (along with spreadsheet and something else i'll never use) cost $70 or $80, so I was hoping that I may be able to install the appleworks from my 05 G5. is this possible?
    thanks in advance,
    Jeremiah

    scott01 wrote:
    In the original Appleworks 6 install log on the G5, the installer created a number of folders in the System folder as well as the Appleworks 6 folder in /Applications. Those folders contain Help files, fonts, MacLink Plus translators, etc. When you say "Any AppleWorks associated files that are required by the application will be created as they are needed, and should NOT be transferred," are these the files you refer to?
    The key phrase there is "required by the application".
    In the "System Folder"
    I do see an AppleWorks folder in my Application Support folder.
    It contains many of the items you mention.
    and a Claris folder containing the older XTND translators and some other files,
    And an AppleWorks folder in the Preferences folder.
    This is the Mac OS 9 System Folder, and the enclosed files are not required by AppleWorks running in OS X. (And running in OS 9 requires Classic, which is not supported on intel based Macs.)
    It MAY be useful to move fonts and the translators to the new machine, and I doubt that doing so will do harm, but I can't make a recommendation either way.
    In the "System" folder, which belongs to OS X, I don't see any of these items.
    Alternatively, should I just use the original Appleworks CD and the 6.2.9 updater (thanks for the link!) to do a clean install of Appleworks on the 10.6 iMac? I know it will need Rosetta to run. I figure I could then move my custom Appleworks templates into the new Starting Points folder.
    Installation from your original AW (retail box) CD will either work or return a "not supported on this architecture" or similar message. The message, if returned refers to the installer on the disk, not to AppleWorks 6.2.x.
    Regards,
    Barry

  • CS5 wont load in my new iMac

    I have a new iMac and own the CS5 suite.  I tried to load and it only partially installed the programs.  Now it trys to laod and says "Your installation encountered errors."  Please help!
    Jeff

    uninstall, run the cleaner (http://www.adobe.com/support/contact/cscleanertool.html) and then reinstall.

  • Installed Maverick on new IMac and printer will not print

    I purchased a new IMac in December after always having PCs so there has been a learning curve for me.  A few days ago I installed the Maverick update.  So far, so good except my printer no longer will print.  I have a new Canon MC7120 printer/scanner.  I am still able to scan, but not print.  When trying to print, I have received a popup telling me to install software.
    Would you be able to walk me through what I am suppose to do?  I am assuming I am to install software again that I installed when I purchased the printer.  Being new to Macs, I don't want to do something I shouldn't.  Your help would be appreciated.  Thank you

    The printer is not listed as supported on this page:
    OS X: Printer and scanner software available for download
    You may be able to get it to work with the software from here:
    Canon U.S.A. : Consumer & Home Office : PIXMA MG7120

  • Adobe errors: upgrade sw from 5.5 to 6 + install 6 on new iMac - serial number 'errors'

    Hello- I had 5,5 Design Stardard. I upgraded to 6. Design Standard last year.
    I tried to update my MacPro laptop and I encounter errors with my serial number. I did change the HD name on the Laptop.
    I also just got a new iMac and I moved the 6.0 version over to it - no go. HELP FAST! please.... Adobe support s**ks
    Thank you
    B

    did you deactivate whatever you want to install no that was installed on your previous hd?
    if not, you'll probably need an activation count reset, http://www.adobe.com/support/chat/ivrchat.html
    next, is your design standard cs6 license an upgrade?  if yes and you do not have design standard cs5.5 installed on your new hd/imac, you'll need to supply both (cs5.5 and cs6) serial numbers when installing the cs6 upgrade.  you'll need to give the correct number at the correct time.

Maybe you are looking for