PSE 9 disables CD & DVD Drives

PSE 7.0 was working fine.  I installed PSE 9.0.  Now my DVD and CD drives are not usable.  The operating system, XP Home Edition, tells me the driver is installed but the devices cannot be found.  Other than removing PSE 9.0 and putting PSE 7.0 back on my computer, is there a solution?

Try this tech note for a solution:
http://kb2.adobe.com/cps/402/kb402306.html

Similar Messages

  • How can I disable my dvd drive?

    DVD is physically stuck and I want to diable the dvd writer

    Have you tried going to System Preferences CD&DVD  and setting all the actions to Ignore?
    There are reported ways to disable the DVD drive by removing the kext file(s) that deal with the DVD. I cannot vouch for any of these as I have not tried them myself
    How to Disable the Superdrive on a MacBook Pro | eHow is the easiest, moves one file.
    I the above simple solution doesn;t work there is this
    How to disable an optical drive - Mac OS X Hints
    there re other. Proceed carefully and make a backup of the system before doing these.
    regards

  • ITunes disabled my DVD drive

    I have Windows 8 Professional 64-bit and a LiteON DVD combo drive.
    I went ahead and re-install iTunes. At first I didn't notice it disabling my DVD drive until I went ahead and inserted a disc and my computer isn't recongising it. But I went to Device Manager and I discovered that there's a warning symbol on the DVD drive's icon. I went to properties and I got a Code 19 error. I went to the BIOS and my DVD drive is being recognised by computer so I'm certain that the device is still functioning just that the OS isn't recognising it.
    Finally I tried uninstalling iTunes and that seems to solve the problem. But since I have a few iOS devices, I need iTunes but I can't install it without it disabling my DVD drive. Any solutions?

    Anyone?

  • Other versions of itunes that do not disable CD/DVD drive on VISTA PC?

    Anyone know if there is a previous itunes version on the Apple site that does not have the CD-disable problem when you install? I'd like to try it. Thanks!

    The daemon tools are not a fix-all for this problem. I tried installing them, and all seemed to work fine until re-boot... then no more CD/DVD drive (again).

  • Installation disabled CD / DVD drives.

    Hired MS Assure to fix my email which would not load.  Tech recommended upgrading to 2013 which I did.  email works fine but I now have NO access to my CD / DVD drives.  I have one built in and one external (usb).  USB drive operates
    fine on my laptop.  
    I have deleted and restored drivers with no result.  Error message in device MGR says:  "Windows cannot verify the digital signature for the drivers required for this device.  A recent hardware or software change.....etc.  Code 52
    A portable floppy drive still works as do usb flashdrives.

    because maybe installation software change the registry setting, I would suggest you first do clean boot
    http://support.microsoft.com/kb/929135
    try also reset your BIOS setting
    after that try to delete upper lower filter
    https://support.microsoft.com/kb/929461/en-us
    if doesn't work try to uninstall ODD at device manager and let windows detect your ODD automatically 
    you can also temporary solved this case by disabling driver signature at advance boot option
    http://windows.microsoft.com/en-us/windows/advanced-startup-options-including-safe-mode#1TC=windows-7

  • ITunes disabling CD/DVD Drive

    I've tried installing iTunes 7.5 on my laptop and it seems to install fine. Once I restart my computer, however, the CD/DVD has an error. Windows thinks its a driver problem but when I run the diagnostic it says all drivers are up to date.

    I have found NOTHING on the web that answers this problem. Toshiba knows about the problem because they have a post on their support site that deals with a "missing DVD drive." Unfortunately, the two solutions they provide do not fix the problem if you want to run i-tunes. You can re-install the driver, and if that doesn't work, you can edit the registry by deleting the upper and lower filters (See toshiba support's link to Microsoft). But then you will have to repair itunes as listed above (which then re-installs the filters in the registry), and the DVD drive is missing or has problems once again. Every time I need the drive, I go through the above process. Then I repair itunes and live without a DVD drive until the next time I need it. Is this mainly a Toshiba Satellite problem?

  • Itunes disables CD/DVD Drives

    Have loaded itunes from the disc and also from the apple website. I am unable to open itunes and every time loaded it diables both my CDR and DVD Drives.

    AW ANOTHER PB user. I feel bad for you guys. All Packard Bell PC users are having this issue which leads to me to believe this is a Packard Bell problem.
    Dont worry, its an easy fix.
    To resolve this behavior, follow these steps:
    Start Registry Editor (Regedt32.exe).
    Locate the UpperFilters value under the following key in the registry:
    HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    On the Edit menu, click Delete, and then click OK.
    Locate the LowerFilters value under the same key in the registry:
    HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    On the Edit menu, click Delete, and then click OK
    Save this list because you do use a Packard Bell and it could happen again. Good Luck. If this does not work, I have another tried and tru method of fixing it.

  • Loading iTunes on new PC with Vista disables CD-DVD drive; driver issues?

    There is something in the iTunes software that causes my CD-DVD drive to stop working and cannot be recognized as a device by Windows. I suspect that iTunes is replacing the CD/DVD driver with one of their own which is nt compatible with the hardware or with Vista.
    Any ideas on a fix? I would REALLY like to have my tunes!

    this can be a symptom of a device filter conflict in
    your registry. try running through the suggestions
    from the following document:
    iTunes for Windows Vista: Troubleshooting CD
    issues caused by device filters
    I had these same issues--my CD/DVD drive won't work after I installed Itunes on Windows Vista. I followed these directions to the letter. None of them worked. I'm glad I backed up my registry. Any more suggestions?

  • Itunes has disabled my dvd drive

    I upgraded to itunes 9 and now my dvd player will not work and my computer does not recognize it. I had it serviced and fixed last week and it was working and the guy stated it was a problem in i tunes. When it was fixed it worked until I connected my ipod to charge it. I have uninstalled itunes and it still doesn't work. I am at a loss of what to do. I have tried working on the registry and that didn't work. Any other ideas?

    This is commonly attributed to a problem with the GEAR drivers that iTunes installs. Historically, people suggested that you try reinstalling gear drivers, and when that didn't work, modify registry entries to disable GEAR (in which case burning discs is disabled and you may get a nagging message to that effect every time you start iTunes). Looks like they've since found a solution, but I haven't tested it:
    http://support.apple.com/kb/TS2308
    or
    http://www.gearsoftware.com/wiki/index.php?title=CD/DVDdrives_disappear_after_installingiTunes

  • G50-70: empty DVD-drive clicking and freezing other drives for about 30 seconds all the time

    Hello board. Big problem. Seem to be the only one having this after searching the board:
    Brand new G50-70: When using OS from the SSD or using OS from the SSD and doing things with a USB-drive, the empty internal DVD-drive making clicking sound and sometimes freezing SSD read/write operation for about 30 seconds but all the time freezing USB-storage read/write operation for about 30 seconds.
    When freezing there's always clicking. But when clicking there's not always freezing except when using USB-storage.
    OS is Win81-64.
    An example scenario: connect USB stick, open terminal, type diskpart, dvd-drive clicks and freezes opening of diskpart for about 30 seconds, then the same may or may not happen when entering commands like clear the stick and format the stick.
    Any clues, why I have this issue? Thank you very much for reading.
    Solved!
    Go to Solution.

    hi georg43,
    it's possible that there's a software running on startup that's accessing the ODD when the machine is being used (especially if the ODD LED blinks when it's being accessed)..
    To check, you can perform a clean boot to temporarily disable apps & services running on startup. If the machine functions properly on a clean boot, you will need to enable the startup services/programs that you have disabled in groups of two or three (trial and error) to find the culprit. You can start by enabling the lenovo services and apps first followed by the Intel ones and observe.
    In addition, you can also try to disable the DVD-drive under device manager and observe.
    - Link to picture
    Regards
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • DVD drive pops open

    The DVD Drive on my Pavilion DV6 laptop (Windows 7) pops open when I start up and intermittently after start up.
    I used the device manager function to disable the dvd drive and this stops the problem so I guess that one of the applications is opening the drive.
    Can someone please tell me if there is a way to identify which application is causing the drive to open.
    Regards
    Ed

    Was online with tech support this afternoon and we seem to have solved the problem. Here is what we did.
    First, modified the registry
    Please try the below steps
    Click Start on the Left Bottom of the Screen.
    Click Start Search
    Type “regedit” and Hit Enter
    On the Left hand Pane you can find H-Key-Local Machine.
    On the Left side of H-Key-Local Machine you can find “>” sign Click on that “>” Sign.
    You can find “System”, just click on beside its “>” sign.
    Where you can find “Current Control Set”, just click on beside its “>” sign.
    Where you can find “Control”, just click on beside on its “>” sign.
    Where you can find “Class”, just click on beside on its “>” sign.
    Please look for “{4D36E965-E325-11CE-BFC1-08002BE10318}”, just click on it(Not on the arrow beside it)
    In the right side of the pane you can find ‘Upper Filter’
    Please select ‘Upper Filter’and delete it.
    Then choose the Lower filter and delete it.
    In my case, I didn't have the Upper Filter, but I did have a LowerFilters
    I deleted it and restarted and the drive still popped open but this may have helped for the next step.
    Secondly, I opened up the device manager from the control panel and removed the "hp DVD" device. Afterward, I rebooted. The device automatically got re-installed.
    For now, the door seems to be staying shut. We'll see how it goes over the next few days.

  • Lost DVD drive

    When I install iTunes for Windows on my hp4500 it puts in a registry entry that disables the DVD driver. When I remove this registry entry (as recommended by HP) iTunes complains that an essential registry entry is missing. Is there a workaround?

    The iTunes diag is as follows;
    Microsoft Windows 7 Ultimate Edition (Build 7600)
    HP-Pavilion GN559AA-ABA a6220n
    iTunes 10.6.0.40
    QuickTime 7.7.1
    FairPlay 1.14.34
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 002BA7BC02D08DD0
    Current user is not an administrator.
    The current local date and time is 2012-03-12 13:02:08.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel Corporation, Intel(R) G33/G31 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    The driver AFS.SYS is installed on the system.
    iPodService 10.6.0.40 is currently running.
    iTunesHelper 10.6.0.40 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    LowerFilters: PxHelp20 (2.0.0.0),
    No drivers in UpperFilters.
    Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
    HP's recommendation for losing the cd drive is;
    Step 4: Clear the upper and lower registry filters
    Clear the registry filters for Device Manager error codes 10 , 19 , 31 , 32 , 39 or 41 using the following steps:
       1.
          Click the following Microsoft Fix it Solution to clean the registry filters automatically:
          If you cannot use the Microsoft Fix it Solution, continue using these steps to clear the upper and lower registry filters manually.
       2.
          Unplug all non-essential external plug and play devices, especially cameras.
       3.
          Click Start , and type "regedit " into the Start Search field.
          The registry editor window appears.
       4.
          Select Computer in the main window.
       5.
          Click File , Export , type a filename that is easy for you to remember, and click Save .
          A copy of the registry has saved for back-up purposes to the Documents folder. If problems occur after using these steps, browse to the file and double-click it to restore the registry.
       6.
          Click the plus sign (+ ) next to the following items in the list:
              * HKEY_LOCAL_MACHINE
              * SYSTEM
              * CurrentControlSet
              * Control
              * Class
       7.
          Select 4D36E965-E325-11CE-BFC1-08002BE10318 . Make sure you have selected this exact key name.
       8.
          Select the LowerFilters value and press the Delete key. Confirm the deletion by clicking Yes .
          Figure 10: Registry Editor: LowerFilters key
       9.
          If an UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key.
          Confirm the deletion by clicking Yes .
      10.
          Delete all other UpperFilter and LowerFilter values within the 4D36E965-E325-11CE-BFC1-08002BE10318 key if they exist.
      11.
          Close the registry editor and restart the computer. The disc drive should now be recognized by Windows. You may need to uninstall your disc recording software, restart the computer, reinstall the CD/DVD writing software, and then restart the computer again if the software no longer recognizes the drive (see next step).
    Reinstalling or doing a delete and install of itunes does not work. This problem has been repeated in XP, Vista and 7. If you can reccommend a solution it would be appreciated.

  • Is it possible to install PSE 11 with an external DVD drive

    I just got a new laptop.  It doesn't have an internal DVD drive... so i have an external.. i tried to install PSE11 from it, but it just reads it... I don't want to upgrade to 12... i like the 11 and want to wait another year until PSE 13.. Am i just screwed?  Thanks.

    aunty smack wrote:
    i tried to install PSE11 from it, but it just reads it.
    Sorry, but I don't understand - if it is reading the disk what is your exact problem?
    Another option is to download and install PSE11 from http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l and use the serial number from your boxed product. Follow their 'Very Important Instructions' exactly. Skip a step and you'll likely get an authorization error or download the current version.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • How do I disable my dvd optical drive on my MacBook Pro (Mountain Lion)?

    Hey,
    I have dvd stuck in my optical drive and it keeps on making a noise-non stop. I've tried everything to remove it, ATM cards, rebooting whilst holding mouse key and eject botton, terminal command etc etc.-nothing works! I'm stuck in North Africa with no Apple services available anywhere close by.
    I don't really use the dvd drive that much anyway so I would like to just disable my dvd optical drive all together. I saw that it is possible on Snow Leopard and Lion but the option to go to /Library/Extensions and removing (IODVDStorageFamily.kext) and removing it is not available on Mountain Lion.
    Help please!

    Light source. Straightened paper-clip. Insert straight (no wiggling around) to find the mechanical eject hole on the edge of the DVD drive.
    Hold the MBP trackpad down during a cold reboot. I know you said you used a mouse like this.
    In Terminal, type drutil eject
    Try ejecting the DVD with the MBP flipped upside down. Sometimes all you need is gravity. If the credit card didn't pry it up off the drive spindle, maybe this will.
    Because of your location, you may not have the tools to take the MBP apart and remove the DVD drive.

  • Is it necessary to disable the internal DVD drive to connect an external DVD drive?

    Isit necssary to disable an internal DVDdriver to use an external DVD driver?  I have permanently jammed a CD into an iMac (mid 2007) DVD / CD drive and purchased an external LG Mac compatable (at the apple reps advice), but the external is not recognized by my iMac.  therefore, does the internal drive have to be disabled, and if so, can it be disabled without taking the machine apart?
    Thanks
    Ed Lynch

    Are you still running Leopard as indicated in your profile?
    If so, up until Snow leopard (if I remember correctly) there was a patch needed for the OS to recognize an external - my LaCie burner came with it and once I installed it, it worked great. As mentioned though, it still wouldn't show up until you insert a disk. At this point, I doubt that such a patch would still be available as it hasn't been needed for some time.

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