PSE 9 (Mac) Won't open .erf files

How to diagnose or fix?

Try this
1. Close Elements.Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
or
2. Restart the machinge and try launching PSE Editor directly from .exe (win) or Editor app file (mac).
3. Check once in task manager (WIN) or Activity monitor (Mac) to make sure that the Photoshop Elements Editor is not already running. If yes then kill the process and try re-launching.

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Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. How do I get and install the right version of Camera Raw?

Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. I was told to update Camera Raw to at least 7.2. I tried to download this but got a DNG Converter instead. Where is Camera Raw? (it does not show up in a search of my hard drive. There is a folder of camera profiles but no extension or plug-in with this name). How do I find out what version I have already? How do I get the correct version? . . . OR . . . is it the case that Bridge will never open Sony raw files directly and I will have to do a separate conversion process every time I want to use a raw file??. Can someone explain this?
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A Good samaritan answered this for me on another forum
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PSE 12: Mac need help opening RAW files

I downloaded the trial version of PSE 12 on a Mac OS X v 10.8.5 and I am unable to open the CR2 RAW files taken by a Canon EOS Rebel XS and loaded directly to the Mac.
The exact error message is, "Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw. Please visit the Camera Raw help documentation for additional information."
The Camera Raw plug in version on this PSE 12 is 8.2.0.94
In an effort to open these CR2 files, I downloaded the DNG Converter 8_2. This provided a similar error, "The source folder does not contain any supported camera raw files."
I believe that my camera is supported by PSE12 :
I plugged an external hard drive into the Mac which contains CR2 files from the exact same camera. The files were unloaded using a Windows PC and then saved on the hard drive. They open on the Mac using PSE12. No problem.
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Barbara B--thank you so much for trying to help me.
I finally have success! I discovered that I must use the Canon EOS Utility to download the files to the Mac. Not iphoto and not the Image Capture.
For anyone else who might need a link to the Canon Rebel XS EOS Utility, I found it here:
http://www.canon.ca/inetCA/serviceDetail;jsessionid=DC83C78ACE20A8EA2FFB19AFB974A352.estor eProd?m=load&directLink=Y&mid=2762B004&type=D&opt=1

Why does Acrobat suddenly not work on my Mac (won't open pdf files from a web page), yet I can open them from my iPhone? Everything worked fine yesteray.

Hello:
I have a Mac running OS 10.8.5 and I use Acrobat Pro and Acrobat Reader. Today for some reason, any time I try and access a pdf file from a web page, it won't open. I get a blank window. PDF files already on my computer open fine and I can create PDF files from Word docs, but I can't download or view any pdf file from any web page. Strangely, PDF files on web pages open just fine on my iPhone.
I checked that both my copy of Acrobat Pro and Acrobat Reader are up-to-date. They are.
I checked that my copy of Firefox is up-to-date. It is. And nothing changed with Firefox within the last 24 hours.
I am a humble computer end-user. I am baffled as to why this would suddenly not work. I have not changed any settings, etc. Any help or suggestions would be greatly appreciated.

Thank you.
I checked your instructions you sent and as far as I can tell all of my settings, etc for Firefox (plugin updates and preferences) are correct but I am having the same problem.
However, everything works in Safari. I don't have time to attempt to diagnose why Firefox no longer works. I will just switch to Safari.
Many thanks.
Charles
Charles Deister
(503) 949-5762
[email protected]<applewebdata://81CB4171-226F-49DF-BD59-A38A7360B3FB/[email protected]>
PO Box 5032
Salem, OR 97304
http://www.pilotstrat.com<http://www.pilotstrat.com/>
This transmission (including any attachments) may contain confidential information, privileged material, or constitute non-public information. Any use of this information by anyone other than the intended recipient is prohibited. If you have received this transmission in error, please immediately reply to the sender and delete this information from your system. Use, dissemination, distribution, or reproduction of this transmission by unintended recipients is not authorized and may be unlawful.

Mac won't open some files MasterPlan.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

I had this problem of not being able to open some files a couple of years ago and eventually was able to fix it but i can't remember how. Any help would be grateful.

The following document should help: Error: Adobe Reader could not open '*.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and was not correctly decoded.)
Please update this thread if your issue is resolved.
Thanks,
Shashi

My Mac won't open certain files anymore so I can't install new programs.

I accidentally reset the default application used to open new programs that I try to install and now it won't open. It's set accidentally to use ScriptEditor. I'm not sure what "program" was used originally to open them, so I don't know what to reset it to. How do I fix it so I can install new programs again?

Hi VoxPariah, and a warm welcome to the forums!
An alternative to Klaus1's fine advice...
Reset Launch Services...
http://www.thexlab.com/faqs/resetlaunchservices.html
http://www.macosxhints.com/article.php?story=20031215144430486

My Mac won't open ".jar" files anymore.

I upgraded to OSX Mavericks and now I can't open .jar files anymore. It keeps saying Theis file cannot be opened because it is from an unidentified developer. What do I do?

control click and select "open"

Elements 12 for MAC won't open new files or save to any format

After using for a few weeks, I have had a few crashes, but this morning, I could not save a photo "Due to program Error" (no codes etc). Closing out that file and losing the edits, but now I cannot open any new file?!? Again "due to program Error". Working on Christmas cards and gifts...so this is not cool! Any help out there would be GREATLY appreciated! Running Macbook Pro with ample disk space and hard drive availibitly.

First try going to the editor preferences>general, clicking this button and restarting PSE.

How come pages won't open PDF files made by Pages?

How come pages won't open PDF files made by Pages?
I have files I made with Pages and exported as PDF but I can't open them with pages to edit?
Also, where are the recent files created by pages located? Can't find those to open either..

Hi Tom,
I was delighted when I signed up for Pages. Clunky yes, but it worked. I've been a graphic designer on a Mac for 25 plus years and have logged too many horror stories of "upgrade" wars which cost me massive lost time, data and money forcibly extracted just so I could finish a project.
When I first used Pages in April of 2012? or there about, I was able to open Word documents exported to .pdf format, emailed to me, which I then dragged into Pages. I could make the changes I needed to make, export as a .pdf, return it back to my client which they could then edit on whatever it was they were using. I'm not a neophyte with this. I've had Original Photoshop as a stand alone, Quark (which locked users out 6 months after I purchased it.) Quark again, Freehand, Pagemaker, Illustrator, Photoshop again, Creative Suite for several upgrades, Acrobat Pro. 2 years ago I lost 6 years of Quicken data and had to and "upgrade" start over. This last go around I had to "upgrade" my Apple ID - yes I had 2 on purpose, lost my Pandora One and my ability to get into the Tulsa County Library website.
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Thanks for letting me vent. I'm determined to keep my equipment and software up to date so I can enjoy the skills I've acquired, but I completely cringe at Apple's antics. I truly hate it when I have to respond to some new "tip" or product offer. BooHiss. Happy Turkey Day. Pages is a "turkey" program.
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Pages 5.1 won't open previous files in iCloud.

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Pages '09 won't open then files stored on iCould either. Pages 5.1 gives me an error message saying the file cannot be opened. Pages '09 gives no message; it just won't open the file.
If I drag the file from the iCloud window in Pages to my desktop, the file will open. Looks like a bug to me.

I'm having a similar problem.
Running Pages 5.1 on my iMac and my MacBook Pro.
I can't open any Pages document on iCloud from my iMac, regardless of where that document was originally created (iMac, MBP, or iPad). I have tried File -> Open File... from within Pages, as well as by double-clicking the file within the iCloud folder in Finder. However, I can copy the file to my desktop via Finder, and then open it from my desktop. I can create a file in Pages on my iMac and save it to iCloud, but then I can't open it later.
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Quicktime won't open mpg files

I am trying to create a DVD with chapters/scenes from a single .avi file that won't open in Quicktime (nor iDVD nor iMovie). It's the basic QT, not pro. I can convert the .avi file to .mpg (using Burn or other tools), but the resulting file (.mpg) won't open in Quicktime either. Seems if it won't open in Quicktime, it won't open in iDVD or iMovie, where I'd hoped to include chapter markers and menus.
Since this was created by Burn on my Macbook, I'd expect the resulting .mpg file to be readily useable by Qucktime, but it isn't. Can someone first explain why QT won't open the file (VLC will open it), and second what other approach I might use?
Thanks!

OK, again, I'm not using the avi file, but the mpg that was created by Burn from the avi file, so I wonder if the original is so "muxed up" as it might seem. No mpg inside of an avi, if I understand you both correctly. The original AVI is thus far MIA though I do think I burned it to a data disc.
Having the original AVI would let see what compression codecs were used to create it, how compressed the video was, see the encoded dimensions/display dimensions if PAR encoded, and give us some idea as to how much visual quality may have been lost in transcoding the AVI to MPG, as well as, save you one level re-compression if you were then able to start your work flow with the original source file. Too bad you can't find it.
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All that said, I think I'm understanding how to go about this now. Oddly, I do have Perian installed (I think because I once had a similar problem and had hoped it would help) and it's up to date. It does not seem to fix my problems though.
This is why you need to pay attention to the actual codecs used in the AVI file and ensure that you have removed any third-party components which may conflict with the Perian component package as detailed on the support page of the Perian web site.
I'm using this file to try to learn a little about iDVD and iMovie (after all these years of using Macs!), so I had hoped to take these first steps without buying a commercial product. I don't mind spinning my wheels trying different workflows so long as I'm learning and have options. Garageband is an interesting idea as I had no idea it would handle video files. Perhaps Audacity would also do the trick? I don't have any need of creating markers at any particular points in the file, just something to ease the process of moving from one place to another in the video. Markers at an even time interval would be fine, and I'd love to create a menu that allows navigation, though even that isn't crucial.
To learn more about iDVD, use help file, view the tutorials, and visit the iDVD forum. However, before you can do anything in iDVD, you will have to convert your MPEG2/MP3 MPG file to a QT compatible compression format. On my system, I would simply open the MPG file in MPEG Streamclip (which already has the Apple QT MPEG-2 Playback component installed) and convert the MPEG-2 video to AIC (Apple Intermediate Codec) and the MP3 audio to Uncompressed audio. The resulting MOV file will then import to any Apple QT-based edit/conversion application on your computer (assuming the source file and your software is in proper working order).
I may end up trying Toast as I've considered it in the past and my needs aren't very sophisticated. But being largely without work and mostly self-employed these last two years has made me a bit of a miser...
Toast should save you the cost of the MPEG-2 Playabck component but does cost much more than the $20 component. I am still using Titanium Toast 10 Pro but it may be aout time to upgrade to 11. It is a really good general purpose conversion/authoring appliction for all forms of target optical media.

Photoshop shut down while I drew a picture, now the file is broken and I can´t fix it, photshop won´t open the file and I have tried repearing it with different programs. What should I do?

Photoshop shut down while I drew a picture, now the file is broken and I can´t fix it, photshop won´t open the file and I have tried repearing it with different programs. What should I do? I spent 6 hours on the pic and I dont even have a screenshot or anything.

You don't even say what platform you are on, or any other details that may help others assist you.
If you are on a Mac, try opening your file in GraphicConverter (they have a demo version) if that doesn't open it, nothing will, in my experience.
I assume you have tried Adobe Illustrator already to recover.
You may also have a JPEG of your complete file (flattened) in Bridge Cache.
On the Mac you'd find it in your User ~Library (NOT the Root Library ):
Users > yourname > Library > Caches > Adobe > Bridge CS6 > Cache > 1024 > jpg(fileID)number Filename.psd.jpg
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I don't do Windows.

Installed iWork '09 on MacBook running OSX 10.7.2 and Pages won't open .doc files. Why?

I just recently installed iWork '09 on MacBook running OSX 10.7.2 and Pages won't open .doc files.
I did a search looking for a solution in the forums and here are the actions I've taken:
1) Made sure the files were't read/write protected.
2) Restarted the computer.
3) Made sure all the program files were in the correct folder.
4) Reinstalled the program.
Pages won't read .doc files that were originally Pages files and exported as .docs
It also won't read .doc files that were created using a relatively recent version of Office.
Does anyone have any idea what's going on?
Please help.

If it's a doc created with the late Office 2011, it's not really surprising.
The importer embedded in iWork application was delivered in january 2009 and didn't evolve.
For this reason, it's unaware of new features delivered with Office 2011.
Better try with LibreOffice.
Yvan KOENIG (VALLAURIS, France) vendredi 3 février 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

My mac won't open video clips from my iphone in iphoto since upgrading to snow leopard. Help.

My Mac won't open video clips from my iphone in iphoto in iphoto since upgrading to Snow Leopard. Usually I just used to double click and the video clip would open, now nothing happens. Help please.

Can you access the material via the Finder or Image Capture (in your Applications Folder) ?

CDs from my MAC won't open on other computers

CDs from my MAC won't open on other computers

Any computer, Mac or Windows?
If so, it's likely your drive. You have no problem reading them back because your drive wrote it, so the heads are in the same place to read as write.
The problem is the same as way back to the days of floppy disks. If a drive's heads are out of alignment, disks you create will only work well for you. On any other computer, the tracks are not in the standard position.
To check, try using an external drive (or a different one if that's what you're already using). If the problem goes away using a different drive, then your current one is no good.

PSE 9 (Mac) Won't open .erf files

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