PSE does not open any image nor it is possible to open a new file

Hello,
having installed Photoshop Elements 13 for the first time on my Windows 7 Ultimate (64 Bit) computer it is a big disappointment.
I cannot open any image. It does not matter whether it is on a network share or local disk.
Have no deinstalled the program and reinstalled. But the behaviour does not change at all.
In the organizer I can select an image but when I want to transfer it the editor nothing happens.
It is also not possible to create a new empty image.
Anybody else having this behaviour?
- Holger -

Hi  Ing-HoBa ,
Are you able to launch Photoshop Elements 13 Editor?
If not please follow these steps;
Go to following location:
for Win
C:\Program Files (x86)\Common Files\Adobe
C:\Users\username\AppData\Local\Adobe
for MAC
Finder> Go > Go to Folder
\Library\Applicaiton Support\Adobe
~\Library\Applicaiton Support\Adobe
Locate folder OOBE and rename it OOBE.old
Download and install
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager
After the installation
Try to Open Adobe Application Manager / Creative Cloud App.
Log in that with Adobe ID and Password.
If it does not work first try couple of times more.
Let me know if this resolves the issue.
Reagrds
Sandeep

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