PSE element 8 crashes
PSE crashes every time I attempt to edit or any action.
That's not much info for us to help you. Operating system, for example?
In the meantime, quit the editor (quit PSE on a mac) then restart it while holding down ctrl+alt+shift (command+option+shift on a mac). Keep the keys down till you see a window asking if you want to delete the settings file. You do.
Similar Messages
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Hi people, I use PSE to create textures and other things to work with 3D and after install Win8Pro PSE always crash to desktop. Theres no way to work with it for a long time (more then 10 ou 15 minutes).
So I decided to download the trial for the 11 version, but it crash the same way...
Its a 64bit system using a 32 bit PSE. Its a fresh install since the upgrade from win7 didnt work very well for a lot of my other apps.
Any idea??May be the preference file got corrupted.
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 11\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works. -
PSE Elements 9 organizer problen
I have just installed PSE 9 on a Vista machine, and am having a lot of trouble getting the organizer to run. The welcome screen also does not run. I can get the editor to run by going into the x86 folder and executing the editor directly. From there if I try to get to the organizer, the programm crashes with the message " PSE Elements has stopped working" The same error occurs if I try to execute the welcoe screen from the editor.The first time I installed PSE (9 it worked fine and contonued for about a week. Then the error occurred.I have even gone so far as to reinstall Vista, and itran for about a week again, and then crashed with the same message Details on the crash list APPCRASH, with the faulting module AMTSERVICES.DLL I have installed PSE9 about 10 times under various configurations, but no success. I have seen many references regarding this problem, but none seem to offer a real solution.
I would like to thank anyony in advance for any help they may offer.Hello,
AMTServices.dll has to do with product licensing. It would be very strange if licensing causing an issue with the Organizer or the Welcome Screen. However, I would suggest that system security is the most likely culprit here, whether anti-virus, disk permissions, or some other form of system protection that is limiting what the application can do when attempting to launch. You may want to try things like disabling all background processes and/or running in a new user account (you may find with this second step that you again can use the application for a short time before the problem returns). The question remains "What is changing that is causing the application to stop working?"
-Brett -
Pse elements 7 missing standard menu bar
I am using pse elements 7. I have reloaded the program onto a new harddrive and my old one crashed. The pse 7 loads onto the new hardrive but the standard menu bar ( the tool bar at the top of the screen) does show up. The one with file, edit, find, etc on it. Can anyone help?
Thanks Robert
No response needed. After some reseach I solved the problem. vista - start menu - control panel - personalization - adjust font size (dpi) (set this the 96)And if you want to continue running at a screen DPI larger than 96 (so you can read your other applications), see this FAQ:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#The_Organizers_Menu_Bar_ doesnt_show -
I am having problems with PSE 11 it keeps crashes. My system is Windows 7 64bit. I will go through exactly what I do.
Open PSE 11 - click on Photo Editor
Open Photographs
Click on Create
Click on Collage
Click Print Locally 297.00 x 210.00
Click ok
This is the point PSE 11 crashes
Box opens stating: Adobe Photoshop Elements 11 has stopped working
A problem caused the program to stop working correctly. Windows will close and notifiy you if solution is available
Program closes but nothing happens
I have tried this many times but still it crashes at the "ok" stage.
I hope someone can put me in the right direction.
Many thanks
nannymsNow that we have your post into the correct forum, I have a quick question, please:
In Windows Event Viewer, in either the System or the Applications Tabs, do you see any "warning," or "error" messages about the time that PsE crashed?
If so, click on each one. If any have links in them (something besides a bunch of code, that no one could tell anything from), click on those links and read what they say. You might get some good clues as to what is causing the crashes, like a conflict with the OS and a low-level driver. This article goes into more detail: http://forums.adobe.com/message/2031203#2031203
Good luck,
Hunt -
Photoshop Elements crashes with Yosemite 10.10.3 upgrade
Getting the following error:
Process: Adobe Photoshop Elements [1785]
Path: /Applications/Adobe Photoshop Elements 6/Adobe Photoshop Elements.app/Contents/MacOS/Adobe Photoshop Elements
Identifier: com.adobe.PhotoshopElements
Version: 6.0 [20080307.m.527] (6.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop Elements [1785]
User ID: 501
Date/Time: 2015-04-11 20:34:09.413 -0700
OS Version: Mac OS X 10.10.3 (14D131)
Report Version: 11
Anonymous UUID: 08967D17-1185-66B6-EC14-56C9A829199C
Time Awake Since Boot: 42000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7ffffc
VM Regions Near 0xbf7ffffc:
__LINKEDIT 00000000bab24000-00000000bab26000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bc000000-00000000bf800000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf800000-00000000c0000000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x9731dfc3 CMMFloatBitNChanEncoder::DoEncode(CMMFloatBits&, CMMRuntimeInfo*, unsigned long*, unsigned long*) + 5
1 com.apple.ColorSync 0x9736c1ff long ConversionManager::DoConvert<CMMFloatBits>(CMMFloatBits&, CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 237
2 com.apple.ColorSync 0x97343a2e ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 418
3 com.apple.ColorSync 0x9732a5c1 CMMProcessBitmap(CMMConversionParams*) + 626
4 com.apple.ColorSync 0x9732a0e9 DoApplyTransform + 720
5 com.apple.ColorSync 0x9732c7de AppleCMMApplyTransform + 239
6 com.apple.ColorSync 0x9736d0c5 ColorSyncCMMApplyTransform + 118
7 com.apple.ColorSync 0x97313b88 ColorSyncTransformConvert + 200
8 libCGCMS.A.dylib 0x041e8c21 ConvertImageGeneric + 696
9 libCGCMS.A.dylib 0x041e895a CMSColorWorldConvertData + 33
10 libCGCMS.A.dylib 0x041e8841 CMSTransformConvertComponents + 422
11 com.apple.CoreGraphics 0x99f5dd84 CGColorTransformConvertColorComponents + 447
12 com.apple.CoreGraphics 0x99f5db27 CGColorTransformConvertColor + 245
13 com.apple.HIToolbox 0x998af8ba _HIThemeGetRGBAColorForCGColor + 46
14 com.apple.HIToolbox 0x998af993 _HIThemeGetCUIBackgroundRGBAColorForThemeBrush + 47
15 com.apple.HIToolbox 0x998bc2d1 DataEngine::ApplyBrush(TTheme*, short, unsigned char) + 127
16 com.apple.HIToolbox 0x998bc4e7 DataEngine::SetBackground(short, unsigned short, unsigned char) + 35
17 com.apple.HIToolbox 0x998a2073 SetThemeBackground + 332
18 com.apple.HIToolbox 0x99afb972 SetThemeBackgroundForWindow + 57
19 com.apple.HIToolbox 0x998e589f HIView::ApplyBackColorForDepthAndDevice(short, unsigned char, CGContext*) + 133
20 com.apple.HIToolbox 0x998e5617 HIView::RecursiveDrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned char, unsigned char, unsigned char) + 521
21 com.apple.HIToolbox 0x998e472b HIView::DrawNonComposited(short, OpaqueGrafPtr*, OpaqueRgnHandle*, unsigned long) + 335
22 com.apple.HIToolbox 0x998e4054 HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 152
23 com.apple.HIToolbox 0x998e5dc1 HIView::Activate(unsigned char) + 163
24 com.apple.HIToolbox 0x998d4e85 ActivateControl + 41
25 com.adobe.PhotoshopElements 0x004263b3 0x1000 + 4346803
26 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
27 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
28 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
29 com.apple.AppKit 0x95bbcf97 -[NSSavePanel _sendSelectionDidChangeToDelegate:] + 57
30 com.apple.AppKit 0x95bbcfec -[NSSavePanel _sendSelectionDidChange] + 78
31 com.apple.AppKit 0x95bbd241 -[NSSavePanel _handleFileListSelectionChanged:] + 107
32 com.apple.AppKit 0x95bbd3ed -[NSSavePanel fileBrowserSelectionDidChange:] + 99
33 com.apple.AppKit 0x95ec44ae -[NSNavFinderViewFileBrowser finderViewSelectionDidChange:] + 237
34 com.apple.FinderKit 0x3111c4b4 -[FIFinderViewGutsController didChangeSelection] + 98
35 com.apple.FinderKit 0x31122af5 -[FIFinderViewGutsController containerSelectionChanged:] + 33
36 com.apple.FinderKit 0x311946bf -[FI_TBrowserContainerController browserSelectionChanged] + 60
37 com.apple.FinderKit 0x3107e92e -[FI_TBrowserViewController selectionChanged] + 71
38 com.apple.FinderKit 0x3107eaa6 -[FI_TBrowserViewController selectionChangedByUserAction:] + 124
39 com.apple.FinderKit 0x310e24fb -[FI_TColumnViewController selectionChangedByUserAction:] + 91
40 com.apple.FinderKit 0x310e6b54 StColumnOptimizer::~StColumnOptimizer() + 312
41 com.apple.FinderKit 0x310e1b2a -[FI_TColumnViewController reloadData] + 222
42 com.apple.FinderKit 0x3111ffcb -[FIFinderViewGutsController refreshContents] + 375
43 com.apple.FinderKit 0x31124c7d -[FIFinderView refreshContents] + 52
44 com.apple.AppKit 0x95ec3e89 -[NSNavFinderViewFileBrowser refreshContents] + 36
45 com.apple.AppKit 0x95bba0fc -[NSSavePanel _reloadDisplayState] + 52
46 com.apple.AppKit 0x95da0979 _NSNavCustomControl + 3329
47 com.apple.NavigationServices 0x91a0b8a1 NavCustomControl + 50
48 com.adobe.PhotoshopElements 0x004265d3 0x1000 + 4347347
49 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
50 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
51 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
52 com.apple.AppKit 0x95bbcf97 -[NSSavePanel _sendSelectionDidChangeToDelegate:] + 57
53 com.apple.AppKit 0x95bbcfec -[NSSavePanel _sendSelectionDidChange] + 78
54 com.apple.AppKit 0x95bbd241 -[NSSavePanel _handleFileListSelectionChanged:] + 107
55 com.apple.AppKit 0x95bbd3ed -[NSSavePanel fileBrowserSelectionDidChange:] + 99
56 com.apple.AppKit 0x95ec44ae -[NSNavFinderViewFileBrowser finderViewSelectionDidChange:] + 237
57 com.apple.FinderKit 0x3111c4b4 -[FIFinderViewGutsController didChangeSelection] + 98
58 com.apple.FinderKit 0x31122af5 -[FIFinderViewGutsController containerSelectionChanged:] + 33
59 com.apple.FinderKit 0x311946bf -[FI_TBrowserContainerController browserSelectionChanged] + 60
60 com.apple.FinderKit 0x3107e92e -[FI_TBrowserViewController selectionChanged] + 71
61 com.apple.FinderKit 0x3107eaa6 -[FI_TBrowserViewController selectionChangedByUserAction:] + 124
62 com.apple.FinderKit 0x310e24fb -[FI_TColumnViewController selectionChangedByUserAction:] + 91
63 com.apple.FinderKit 0x310e6b54 StColumnOptimizer::~StColumnOptimizer() + 312
64 com.apple.FinderKit 0x310e1b2a -[FI_TColumnViewController reloadData] + 222
65 com.apple.FinderKit 0x3111ffcb -[FIFinderViewGutsController refreshContents] + 375
66 com.apple.FinderKit 0x31124c7d -[FIFinderView refreshContents] + 52
67 com.apple.AppKit 0x95ec3e89 -[NSNavFinderViewFileBrowser refreshContents] + 36
68 com.apple.AppKit 0x95bba0fc -[NSSavePanel _reloadDisplayState] + 52
69 com.apple.AppKit 0x95da0979 _NSNavCustomControl + 3329
70 com.apple.NavigationServices 0x91a0b8a1 NavCustomControl + 50
71 com.adobe.PhotoshopElements 0x004265d3 0x1000 + 4347347
72 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
73 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
74 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
75 com.apple.AppKit 0x95bbcf97 -[NSSavePanel _sendSelectionDidChangeToDelegate:] + 57
76 com.apple.AppKit 0x95bbcfec -[NSSavePanel _sendSelectionDidChange] + 78
77 com.apple.AppKit 0x95bbd241 -[NSSavePanel _handleFileListSelectionChanged:] + 107
78 com.apple.AppKit 0x95bbd3ed -[NSSavePanel fileBrowserSelectionDidChange:] + 99
79 com.apple.AppKit 0x95ec44ae -[NSNavFinderViewFileBrowser finderViewSelectionDidChange:] + 237
80 com.apple.FinderKit 0x3111c4b4 -[FIFinderViewGutsController didChangeSelection] + 98
81 com.apple.FinderKit 0x31122af5 -[FIFinderViewGutsController containerSelectionChanged:] + 33
82 com.apple.FinderKit 0x311946bf -[FI_TBrowserContainerController browserSelectionChanged] + 60
83 com.apple.FinderKit 0x3107e92e -[FI_TBrowserViewController selectionChanged] + 71
84 com.apple.FinderKit 0x3107eaa6 -[FI_TBrowserViewController selectionChangedByUserAction:] + 124
85 com.apple.FinderKit 0x310e24fb -[FI_TColumnViewController selectionChangedByUserAction:] + 91
86 com.apple.FinderKit 0x310e6b54 StColumnOptimizer::~StColumnOptimizer() + 312
87 com.apple.FinderKit 0x310e1b2a -[FI_TColumnViewController reloadData] + 222
88 com.apple.FinderKit 0x3111ffcb -[FIFinderViewGutsController refreshContents] + 375
89 com.apple.FinderKit 0x31124c7d -[FIFinderView refreshContents] + 52
90 com.apple.AppKit 0x95ec3e89 -[NSNavFinderViewFileBrowser refreshContents] + 36
91 com.apple.AppKit 0x95bba0fc -[NSSavePanel _reloadDisplayState] + 52
92 com.apple.AppKit 0x95da0979 _NSNavCustomControl + 3329
93 com.apple.NavigationServices 0x91a0b8a1 NavCustomControl + 50
94 com.adobe.PhotoshopElements 0x004265d3 0x1000 + 4347347
95 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
96 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
97 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
98 com.apple.AppKit 0x95bbcf97 -[NSSavePanel _sendSelectionDidChangeToDelegate:] + 57
99 com.apple.AppKit 0x95bbcfec -[NSSavePanel _sendSelectionDidChange] + 78
100 com.apple.AppKit 0x95bbd241 -[NSSavePanel _handleFileListSelectionChanged:] + 107
101 com.apple.AppKit 0x95bbd3ed -[NSSavePanel fileBrowserSelectionDidChange:] + 99
102 com.apple.AppKit 0x95ec44ae -[NSNavFinderViewFileBrowser finderViewSelectionDidChange:] + 237
103 com.apple.FinderKit 0x3111c4b4 -[FIFinderViewGutsController didChangeSelection] + 98
104 com.apple.FinderKit 0x31122af5 -[FIFinderViewGutsController containerSelectionChanged:] + 33
105 com.apple.FinderKit 0x311946bf -[FI_TBrowserContainerController browserSelectionChanged] + 60
106 com.apple.FinderKit 0x3107e92e -[FI_TBrowserViewController selectionChanged] + 71
107 com.apple.FinderKit 0x3107eaa6 -[FI_TBrowserViewController selectionChangedByUserAction:] + 124
108 com.apple.FinderKit 0x310e24fb -[FI_TColumnViewController selectionChangedByUserAction:] + 91
109 com.apple.FinderKit 0x310e6b54 StColumnOptimizer::~StColumnOptimizer() + 312
110 com.apple.FinderKit 0x310e1b2a -[FI_TColumnViewController reloadData] + 222
111 com.apple.FinderKit 0x3111ffcb -[FIFinderViewGutsController refreshContents] + 375
112 com.apple.FinderKit 0x31124c7d -[FIFinderView refreshContents] + 52
113 com.apple.AppKit 0x95ec3e89 -[NSNavFinderViewFileBrowser refreshContents] + 36
114 com.apple.AppKit 0x95bba0fc -[NSSavePanel _reloadDisplayState] + 52
115 com.apple.AppKit 0x95da0979 _NSNavCustomControl + 3329
116 com.apple.NavigationServices 0x91a0b8a1 NavCustomControl + 50
117 com.adobe.PhotoshopElements 0x004265d3 0x1000 + 4347347
118 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
119 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
120 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
121 com.apple.AppKit 0x95bbcf97 -[NSSavePanel _sendSelectionDidChangeToDelegate:] + 57
122 com.apple.AppKit 0x95bbcfec -[NSSavePanel _sendSelectionDidChange] + 78
123 com.apple.AppKit 0x95bbd241 -[NSSavePanel _handleFileListSelectionChanged:] + 107
124 com.apple.AppKit 0x95bbd3ed -[NSSavePanel fileBrowserSelectionDidChange:] + 99
125 com.apple.AppKit 0x95ec44ae -[NSNavFinderViewFileBrowser finderViewSelectionDidChange:] + 237
126 com.apple.FinderKit 0x3111c4b4 -[FIFinderViewGutsController didChangeSelection] + 98
127 com.apple.FinderKit 0x31122af5 -[FIFinderViewGutsController containerSelectionChanged:] + 33
128 com.apple.FinderKit 0x311946bf -[FI_TBrowserContainerController browserSelectionChanged] + 60
129 com.apple.FinderKit 0x3107e92e -[FI_TBrowserViewController selectionChanged] + 71
130 com.apple.FinderKit 0x3107eaa6 -[FI_TBrowserViewController selectionChangedByUserAction:] + 124
131 com.apple.FinderKit 0x310e24fb -[FI_TColumnViewController selectionChangedByUserAction:] + 91
132 com.apple.FinderKit 0x310e6b54 StColumnOptimizer::~StColumnOptimizer() + 312
133 com.apple.FinderKit 0x310e1b2a -[FI_TColumnViewController reloadData] + 222
134 com.apple.FinderKit 0x3111ffcb -[FIFinderViewGutsController refreshContents] + 375
135 com.apple.FinderKit 0x31124c7d -[FIFinderView refreshContents] + 52
136 com.apple.AppKit 0x95ec3e89 -[NSNavFinderViewFileBrowser refreshContents] + 36
137 com.apple.AppKit 0x95bba0fc -[NSSavePanel _reloadDisplayState] + 52
138 com.apple.AppKit 0x95da0979 _NSNavCustomControl + 3329
139 com.apple.NavigationServices 0x91a0b8a1 NavCustomControl + 50
140 com.adobe.PhotoshopElements 0x004265d3 0x1000 + 4347347
141 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
142 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
143 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
144 com.apple.AppKit 0x95bbcf97 -[NSSavePanel _sendSelectionDidChangeToDelegate:] + 57
145 com.apple.AppKit 0x95bbcfec -[NSSavePanel _sendSelectionDidChange] + 78
146 com.apple.AppKit 0x95bbd241 -[NSSavePanel _handleFileListSelectionChanged:] + 107
147 com.apple.AppKit 0x95bbd3ed -[NSSavePanel fileBrowserSelectionDidChange:] + 99
148 com.apple.AppKit 0x95ec44ae -[NSNavFinderViewFileBrowser finderViewSelectionDidChange:] + 237
149 com.apple.FinderKit 0x3111c4b4 -[FIFinderViewGutsController didChangeSelection] + 98
150 com.apple.FinderKit 0x31122af5 -[FIFinderViewGutsController containerSelectionChanged:] + 33
151 com.apple.FinderKit 0x311946bf -[FI_TBrowserContainerController browserSelectionChanged] + 60
152 com.apple.FinderKit 0x3107e92e -[FI_TBrowserViewController selectionChanged] + 71
153 com.apple.FinderKit 0x3107eaa6 -[FI_TBrowserViewController selectionChangedByUserAction:] + 124
154 com.apple.FinderKit 0x310e24fb -[FI_TColumnViewController selectionChangedByUserAction:] + 91
155 com.apple.FinderKit 0x310e6b54 StColumnOptimizer::~StColumnOptimizer() + 312
156 com.apple.FinderKit 0x310e1b2a -[FI_TColumnViewController reloadData] + 222
157 com.apple.FinderKit 0x3111ffcb -[FIFinderViewGutsController refreshContents] + 375
158 com.apple.FinderKit 0x31124c7d -[FIFinderView refreshContents] + 52
159 com.apple.AppKit 0x95ec3e89 -[NSNavFinderViewFileBrowser refreshContents] + 36
160 com.apple.AppKit 0x95bba0fc -[NSSavePanel _reloadDisplayState] + 52
161 com.apple.AppKit 0x95da0979 _NSNavCustomControl + 3329
162 com.apple.NavigationServices 0x91a0b8a1 NavCustomControl + 50
163 com.adobe.PhotoshopElements 0x004265d3 0x1000 + 4347347
164 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
165 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
166 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
167 com.apple.AppKit 0x95bbcf97 -[NSSavePanel _sendSelectionDidChangeToDelegate:] + 57
168 com.apple.AppKit 0x95bbcfec -[NSSavePanel _sendSelectionDidChange] + 78
169 com.apple.AppKit 0x95bbd241 -[NSSavePanel _handleFileListSelectionChanged:] + 107
170 com.apple.AppKit 0x95bbd3ed -[NSSavePanel fileBrowserSelectionDidChange:] + 99
171 com.apple.AppKit 0x95ec44ae -[NSNavFinderViewFileBrowser finderViewSelectionDidChange:] + 237
172 com.apple.FinderKit 0x3111c4b4 -[FIFinderViewGutsController didChangeSelection] + 98
173 com.apple.FinderKit 0x31122af5 -[FIFinderViewGutsController containerSelectionChanged:] + 33
174 com.apple.FinderKit 0x311946bf -[FI_TBrowserContainerController browserSelectionChanged] + 60
175 com.apple.FinderKit 0x3107e92e -[FI_TBrowserViewController selectionChanged] + 71
176 com.apple.FinderKit 0x3107eaa6 -[FI_TBrowserViewController selectionChangedByUserAction:] + 124
177 com.apple.FinderKit 0x310e24fb -[FI_TColumnViewController selectionChangedByUserAction:] + 91
178 com.apple.FinderKit 0x310e6b54 StColumnOptimizer::~StColumnOptimizer() + 312
179 com.apple.FinderKit 0x310e1b2a -[FI_TColumnViewController reloadData] + 222
180 com.apple.FinderKit 0x3111ffcb -[FIFinderViewGutsController refreshContents] + 375
181 com.apple.FinderKit 0x31124c7d -[FIFinderView refreshContents] + 52
182 com.apple.AppKit 0x95ec3e89 -[NSNavFinderViewFileBrowser refreshContents] + 36
183 com.apple.AppKit 0x95bba0fc -[NSSavePanel _reloadDisplayState] + 52
184 com.apple.AppKit 0x95da0979 _NSNavCustomControl + 3329
185 com.apple.NavigationServices 0x91a0b8a1 NavCustomControl + 50
186 com.adobe.PhotoshopElements 0x004265d3 0x1000 + 4347347
187 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
188 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
189 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
190 com.apple.AppKit 0x95bbcf97 -[NSSavePanel _sendSelectionDidChangeToDelegate:] + 57
191 com.apple.AppKit 0x95bbcfec -[NSSavePanel _sendSelectionDidChange] + 78
192 com.apple.AppKit 0x95bbd241 -[NSSavePanel _handleFileListSelectionChanged:] + 107
193 com.apple.AppKit 0x95bbd3ed -[NSSavePanel fileBrowserSelectionDidChange:] + 99
194 com.apple.AppKit 0x95ec44ae -[NSNavFinderViewFileBrowser finderViewSelectionDidChange:] + 237
195 com.apple.FinderKit 0x3111c4b4 -[FIFinderViewGutsController didChangeSelection] + 98
196 com.apple.FinderKit 0x31122af5 -[FIFinderViewGutsController containerSelectionChanged:] + 33
197 com.apple.FinderKit 0x311946bf -[FI_TBrowserContainerController browserSelectionChanged] + 60
198 com.apple.FinderKit 0x3107e92e -[FI_TBrowserViewController selectionChanged] + 71
199 com.apple.FinderKit 0x3107eaa6 -[FI_TBrowserViewController selectionChangedByUserAction:] + 124
200 com.apple.FinderKit 0x310e24fb -[FI_TColumnViewController selectionChangedByUserAction:] + 91
201 com.apple.FinderKit 0x310e6b54 StColumnOptimizer::~StColumnOptimizer() + 312
202 com.apple.FinderKit 0x310e1b2a -[FI_TColumnViewController reloadData] + 222
203 com.apple.FinderKit 0x3111ffcb -[FIFinderViewGutsController refreshContents] + 375
204 com.apple.FinderKit 0x31124c7d -[FIFinderView refreshContents] + 52
205 com.apple.AppKit 0x95ec3e89 -[NSNavFinderViewFileBrowser refreshContents] + 36
206 com.apple.AppKit 0x95bba0fc -[NSSavePanel _reloadDisplayState] + 52
207 com.apple.AppKit 0x95da0979 _NSNavCustomControl + 3329
208 com.apple.NavigationServices 0x91a0b8a1 NavCustomControl + 50
209 com.adobe.PhotoshopElements 0x004265d3 0x1000 + 4347347
210 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
211 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
212 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
213 com.apple.AppKit 0x95bbcf97 -[NSSavePanel _sendSelectionDidChangeToDelegate:] + 57
214 com.apple.AppKit 0x95bbcfec -[NSSavePanel _sendSelectionDidChange] + 78
215 com.apple.AppKit 0x95bbd241 -[NSSavePanel _handleFileListSelectionChanged:] + 107
216 com.apple.AppKit 0x95bbd3ed -[NSSavePanel fileBrowserSelectionDidChange:] + 99
217 com.apple.AppKit 0x95ec44ae -[NSNavFinderViewFileBrowser finderViewSelectionDidChange:] + 237
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496 com.apple.FinderKit 0x311946bf -[FI_TBrowserContainerController browserSelectionChanged] + 60
497 com.apple.FinderKit 0x3107e92e -[FI_TBrowserViewController selectionChanged] + 71
498 com.apple.FinderKit 0x3107eaa6 -[FI_TBrowserViewController selectionChangedByUserAction:] + 124
499 com.apple.FinderKit 0x310e24fb -[FI_TColumnViewController selectionChangedByUserAction:] + 91
500 com.apple.FinderKit 0x310e6b54 StColumnOptimizer::~StColumnOptimizer() + 312
501 com.apple.FinderKit 0x310e1b2a -[FI_TColumnViewController reloadData] + 222
502 com.apple.FinderKit 0x3111ffcb -[FIFinderViewGutsController refreshContents] + 375
503 com.apple.FinderKit 0x31124c7d -[FIFinderView refreshContents] + 52
504 com.apple.AppKit 0x95ec3e89 -[NSNavFinderViewFileBrowser refreshContents] + 36
505 com.apple.AppKit 0x95bba0fc -[NSSavePanel _reloadDisplayState] + 52
506 com.apple.AppKit 0x95da0979 _NSNavCustomControl + 3329
507 com.apple.NavigationServices 0x91a0b8a1 NavCustomControl + 50
508 com.adobe.PhotoshopElements 0x004265d3 0x1000 + 4347347
509 com.adobe.PhotoshopElements 0x00429e73 0x1000 + 4361843
510 com.apple.AppKit 0x95da2cef -[NSNavSavePanel sendCBEvent:withData:] + 243
511 com.apple.AppKit 0x95da5ed1 -[NSNavOpenPanel panelSelectionDidChange:] + 172
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a3d18ce kevent64 + 10
1 libdispatch.dylib 0x9502873f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x950283a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9a3d0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9340d2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9340ae2e start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9a3d0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9340d2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9340ae2e start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9a3d0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9340d2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9340ae2e start_wqthread + 30
Thread 5:: Dispatch queue: TNodeEngine 0x2a2789c0
0 libsystem_kernel.dylib 0x9a3d0512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9340dabe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9340dce1 pthread_cond_timedwait_relative_np + 47
3 com.apple.FinderKit 0x31039de8 TConditionVariable::WaitWithTimeout(TMutex&, unsigned long long, bool&) + 108
4 com.apple.FinderKit 0x30fbea5e TOpenSyncCompletedObserver::WaitForOpenSyncCompleted(bool volatile&) + 82
5 com.apple.FinderKit 0x30fbdf7a TFENodeIterator::Init(TFENode const&, TNodeObserver const*, IterateOver, bool volatile*) + 520
6 com.apple.FinderKit 0x30fbe0d5 TFENodeIterator::TFENodeIterator(TFENode const&, IterateOver, bool volatile&) + 47
7 com.apple.FinderKit 0x3118d35a TNodeInsertionHandler::FirstStep() + 176
8 com.apple.FinderKit 0x311894be TNodeEngineNotificationHandler::FirstStepOnSecondaryThread() + 24
9 com.apple.FinderKit 0x31028d66 ___ZN22IAsynchronousOperation19PerformAsyncOnQueueEP16dispatch_queue_sy_block_invoke + 128
10 libdispatch.dylib 0x95029e12 _dispatch_call_block_and_release + 15
11 libdispatch.dylib 0x95025130 _dispatch_client_callout + 50
12 libdispatch.dylib 0x95028d05 _dispatch_queue_drain + 1017
13 libdispatch.dylib 0x9502a99d _dispatch_queue_invoke + 186
14 libdispatch.dylib 0x95027f89 _dispatch_root_queue_drain + 395
15 libdispatch.dylib 0x9503763d _dispatch_worker_thread3 + 97
16 libsystem_pthread.dylib 0x9340d1da _pthread_wqthread + 724
17 libsystem_pthread.dylib 0x9340ae2e start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9a3d0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9340d2b1 _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x9340ae2e start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x9a3ca9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a3c9a70 mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x904ce29c TS_exception_listener_thread + 138
3 libsystem_pthread.dylib 0x9340ce13 _pthread_body + 138
4 libsystem_pthread.dylib 0x9340cd89 _pthread_start + 162
5 libsystem_pthread.dylib 0x9340ae52 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a3d0512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9340dabe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9340dce1 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x97fcc1e6 -[NSCondition waitUntilDate:] + 403
4 com.apple.Foundation 0x97fcc00e -[NSConditionLock lockWhenCondition:beforeDate:] + 284
5 com.apple.Foundation 0x98053c27 -[NSConditionLock lockWhenCondition:] + 71
6 com.adobe.PhotoshopElements 0x00f94881 0x1000 + 16332929
7 com.adobe.PhotoshopElements 0x00f24909 0x1000 + 15874313
8 com.adobe.PhotoshopElements 0x00f92dac 0x1000 + 16326060
9 com.apple.Foundation 0x97fb3aed -[NSThread main] + 45
10 com.apple.Foundation 0x97fb3896 __NSThread__main__ + 1538
11 libsystem_pthread.dylib 0x9340ce13 _pthread_body + 138
12 libsystem_pthread.dylib 0x9340cd89 _pthread_start + 162
13 libsystem_pthread.dylib 0x9340ae52 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a3caa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x904a3d28 MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x253a006b 0x2536a000 + 221291
3 com.apple.CoreServices.CarbonCore 0x904a3ff6 PrivateMPEntryPoint + 68Is that an upgrade from an earlier mac os x like 10.9 or earlier or just updating from say 10.10.2 to 10.10.3?
Does that happen when you use the File>Open dialog in pse 6?
The same is happening here with 10.10.3 after updating from 10.10.2, although i have gotten the File>Open without pse 6 crashing sometimes.
If you use Open With in finder or drag the photo from finder to the pse 6 icon in the dock, does pse 6 still crash?
You could also use Bridge to open photos into pse 6.
Also, see this thread
http://feedback.photoshop.com/photoshop_family/topics/ps-6-0-vs-yosemite-10-10-3 -
PSE Elements 7.0 Organizer
I have been using PSE Elements 7.0 for 7 months with no issues. Tonight I had been using for a few hours straight and then closed out and went back in with a Windows Error stating problem loading Organizer windows will close.
I can get into Editor but that is it.
What is the easiest solution?
THanks!Unfortunately, there are many reasons why the PSE Organizer might crash, and often it is hard to diagnose quickly the reason for the crash. Here are some steps you can take to try to fix the problem:
http://www.johnrellis.com/psedbtool/photoshopelements-6-7-faq.htm#_Troubleshooting_Organiz er_crashes
Start with step 5, then 4, then 2, then the rest. -
Premiere elements crashes when burning a DVD
I'm trying to burn a slide show I've created. It's a mixture of photoshop elements photo slideshow and edited videos, about 30 minutes long.
But every time I try and burn it to DVD, premiere elements crashes. It generally gets to about 30% through the encoding media stage.
Has anyone else come across this problem? I thought it might be related to virtual memory, but I've increased this, and it's not had an effect. I'm running it on a laptop with 4Gb RAM, so RAM shouldn't hopefully be a problem.
When trying to burn, i've also tried to reduce the quality so instead of using "Fit contents to available space" I've reduced the bit rate down to 5Mbps so the space required is just over 1.2Gb (it was originally about 2Gb).
Has anyone any suggestions as to how to resolve / diagnose this problem.
I've burnt several DVDs before without any problems, although they were mainly just photos
Thanks in advance
JThe easiest way to do this is with Photoshop (PS). I'm certain that PSElements can do it well also, but do not know what might be different. This is for Photoshop.
Place copies of your files into a folder. I use copies because I do not want anything to happen to my originals and play it extra safe. Add a sub-folder. I name mine something like "Final_PSD's,) etc. In PS, I have a series of Actions, to re-size to my common video formats. They are named things like, NTSC_Wide, NTSC_4-3, etc. The Action is set to Open the files, then change the size to the appropriate dimensions and assign the correct PAR for that Project, such as my NTSC_4-3 gets a PAR of 0.9. The Action then does a Save_As. I keep .PSD's as .PSD's, but JPEG would work well too.
In PS, I go to File>Automate>Batch Process. This brings up a dialog screen, where I choose the Action that I want to run, NTSC-4-3 in this case. I direct the program to the Source Folder and the appropriate Destination Folder, my "Final_PSD's" in this case. If I have the sub-folder targeted for the Destination Folder, I leave the file naming conventions the same. I check Bypass Open command, as I do not need to see the work being done. Check over everything. Hit OK, and in a few minutes, I can re-size hundreds of files. Time will depend on one's system, and also on the size of the Target Files.
I feel that there WILL be differences in PSE, but someone else will have to fill in that info. It has also been pointed out that the freeware image processor and cataloging program Irfanview cand do batch re-sizing quite well. This might be an option. I do not use it for such, so I cannot comment.
Good luck,
Hunt -
PSE 9 crashing when Organiser button selected.
PSE 9 crashes on opening if the Organiser icon is selected. Edit icon does not crash program. Windows states "PSE 9 Elemnts Organiser has stopped working, will look for cause/reason then closes program.
Hi,
Can you please let us know which operating system you are using.
You might like to start by reseting you preferences as described in section 3 of this document
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-system-errors-freezes-photoshop. html
If that doesn't work, there are other things we can try.
Brian -
PSE 9 Crashes on Trying to Email
I can get as far as awaiting the confirmation code when I'm trying to email photos (through Adobe), but then after I enter the code, the organizer crashes...and the error says something about being related to "sharing dll"...This is very frustrating, since I can't seem to convert 10 meg photos (jpegs) into smaller than 500k images, so if I want to send a group of them, I can't.
Didn't work...either way, whether through the attach to email or photomail options...both crashed. Error message was mod.sp.share.dll 3.00.00 ofset 0002...something else...both ways it crashed...thanks for trying.
Date: Fri, 4 Mar 2011 22:46:02 -0700
From: [email protected]
To: [email protected]
Subject: PSE 9 Crashes on Trying to Email
Try http://photoshopelementsbyadobe.blogspot.com/2011/03/adobe-photoshop-elements-crashes-when .html if it helps !
> -
When I make a Collage in Elements 11 the Portrait mode works ok but when I try to make a Landscape one Elements crashes. Anyone any idea why?
Yes, this was a known bug. In any event, from PSE 11 on, there's really no point at all in using the collage feature to make a collage. Unlike earlier versions of PSE, in recent versions there isn't a single thing you can do with a collage in Create that you can't do more easily in the regular editor by just making a blank file and getting out the graphics panel to add backgrounds, frames, etc.
-
PSE 11 Crashes on Copy/Move or System Info
Whenever I select "Copy/Move to a removeable drive", or select "System Info", PSE 11 crashes with a "Elements 11 organizer has stopped working".
Using PSE 11 on Windows 7.It also crashes when Share/Online album/Create New album/Next .....for either Photshop Showcase or export to CD/DVD.
However, it does work for Export to Hard Disk. -
PSE Elements 11 editor very slow
PSE Elements 11 editor very slow and unresponsive since updating to Mac osx 10.9 (Maverick). Any help would be very much appreciated. Thankyou in advance.
If you upgrade to 10.9 with the application already installed the old prefs will have been left behind; so you need to clear them. Start by quitting PSE11.
Launch Finder and click the Go menu whilst holding down the Option (alt) key. Then go to Library >> Preferences and clear everything relating to PSE11 which usually means deleting the following files:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 11 Paths
Adobe Photoshop Elements 11 Settings
Also see this link if you normally have Finder set to the cover flow view:
http://helpx.adobe.com/x-productkb/global/crash-using-open-save-dialog-mac.html -
PSE-8 crash with loss of internet connection
PSE crashed when I temporarily lost an internet connection. Now, when I try to restart PSE (even after rebooting the computer and modem), the PSE welcome screen appears and says "gathering user data" but it never completes that task. If I click on "Organize" or "Edit" from the main menu while it is supposedly gathering data, I receive a message that PSE has crashed and a trouble ticket will be sent to customer support. Is this something I can fix from my end?
See this FAQ:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#Reset_the_Organizers_online _services -
Hi All
We have:
- Mac Book Pro (15" two and a half years old)
- OS X 10.6.8
- Photoshop Elements 4
It has all been working fine, then suddenly Photoshop Elements has started to crash. It will load up and if you leave it on the 'Welcome' screen with the 'Start From Scratch', 'Import from camera or scanner', 'Recent images' etc options, it is fine. Once you open an image or start a new one, it is ok for a short while but with in a minute or two it crashes. It doesn't crash when you specifically click on anything. It can crash with the image just on the screen and you not touching the laptop. It crashes straight out to 'Problem Report for Photoshop Elements'.
We are seeing no other applications having any problems.
The top of the crash report is as follows (if more of it is useful, please just ask - it is very long):
Process: Photoshop Elements 4.0 [166]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [118]
Date/Time: 2011-11-02 17:28:08.046 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 1529 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 367 sec
Per-App Crashes Since Last Report: 3
Anonymous UUID: 290A9765-9452-45BF-B06C-A2A8402ED9B6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050e06b04
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x8af0527f 0 + 2331005567
What I have tried:
- Removing the application
- Removing any preference files
- Reinstalling the application
- Removing any preference files for Opera (found this searching the forums..)
- Ran Disk Utility - Permissions and disk repair
- Ran the long/full hardware check off the OS X boot CD - no problems found
Any ideas please?
Thanks
She11Right, not had a chance to grab some one elses laptop and swap things, but I have done this..
This laptop has 2x 2GB sticks of RAM. It has 2 slots.
I put 1 stick in at a time in to each slot, so trying each stick of RAM on it's own in each of the 2 slots.
It crashed which ever stick was in which ever slot!
A mixture of the following 2 error variants appeared (both errors had with both sticks on their own):
Process: Photoshop Elements 4.0 [201]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/
Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [111]
Date/Time: 2011-11-15 14:36:27.668 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 81349 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 209 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: A098CB02-5B80-477D-A6BE-58809F0386E1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050a493cc
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop.Elements 0xb80c5d10 0xb8000000 + 810256
1 com.adobe.Photoshop.Elements 0xb80c0037 0xb8000000 + 786487
2 com.adobe.Photoshop.Elements 0xb80dd8e8 0xb8000000 + 907496
3 com.adobe.Photoshop.Elements 0xb8145397 spin_lock_wrapper + 1791
4 com.adobe.Photoshop.Elements 0xb801ceb7 0xb8000000 + 118455
... and ...
Process: Photoshop Elements 4.0 [155]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [104]
Date/Time: 2011-11-15 14:50:54.472 +0000
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 81988 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 479 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: A098CB02-5B80-477D-A6BE-58809F0386E1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000050f9f8e4
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ??? 0x8ade422e 0 + 2329821742
Still think it's the memory? Can't be unless *both* of them are at fault surely? Then I really would expect more issues than just Photoshop Elements crashing?
Thanks for your help!
She11 -
Pls help - Photoshop Elements crashes when switching media types
Hello, I'm hoping someone can help. I just installed Photoshop Elements 7 and Premiere Elements 7 on a brand new HP Pavilion system running Vista, 9 GB of RAM. I then imported a catalog with ~18,000 photos and tags from Photoshop Elements v6 via backup from original system and restore to new HP system. Worked like a charm. Now I have the catalog open, and when I click on "View -> Media types -> anything else (Video, PDF, whatever)" irrespective of what I select, Photoshop Elements crashes. The error message states, "Adobe Photoshop Elements 7.0 (Organizer) has stopped working. A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available." Note this also happens when I use Ctrl-1 or other shortcuts.
Has anyone else seen this? I literally powered up the HP today, and loaded Elements and Premiere today, so it's not likely due to old software (eg I did not install Photoshop Elements 6).
Thanks all!
EdPlease delete the folder C:\Documents and Settings\<username>\Application Data\Adobe\Elements Organizer\8.0\Organizer and relaunch to see if the problem vanishes.
~V
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