PSE* onVista- after install clone stamp tool fails

A couple of uses after installing, the clone stamp tool bring up a message box COULD NOT USE THE CLONE STAMP TOOL BECAUSE OF A PROGRAM ERROR. Exactly the same error as occured with Version 6!    I uninstalled V6, cleared directory entries etc and did fresh install, still the same problem. Now I go to use latest version  in Version 8 and the same old. Any helpful suggestions? Thanks

Hi, Can you please tell which file and format you are working upon, Because as per my knowledge goes, this does not happen and it works very well for all my images.

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