PSE Organizer hangs up on start up on my Macbook

A few weeks ago PSE 9 Organizer began to not show the thumbnails if I tried to display more that approximately 12 photo's at one time.  As long as I kept the photos displayed to less than 12-15 i was able to see the them.  If I picked a photo to edit the editor works perfectly.  The problem is with the Organizer.  Now the Organizer will no longer work at all.  When I try to start it up it opens and then just hangs up and I get a message that it is not responding.  I tried to just let it run for hours but it remains hung up.  I get a spinning colored circle.
I uninstalled and reinstalled the software but I had the same issue when I tried to restart.  It will open and show me my files and immediately hang up and display the spinning colored circle.
Any ideas how to fix this issue.
Mike

Barbara,
Thank you for your reply.  I was able to get to the catalog manager and run the repair option.  the program indicated it did not find any errors but I ran the repair anyhow.  I then ran the optimizer.  I then opened the PSE Organizer and it took about 20 minutes but it did open.  I now have a better definition of the problem.  The issue seems to be related to the most recently loaded folders.  When I click on one of my old folders the thumbnails pop right up displaying as many as I want to look at.  When I click on one of my recent folders, three of them in all, the thumbnails will only display if I increase the photo size to where just 4 of them appear in on the display.   If I try to do  anything in these folders it take several minutes to execute and i get the spinning colored circle.
Could I have corrupt files or did I possibly inadvertently change a setting when I pulled the pictures in off of the card reader that could cause this?
Thanks again for your help.
Mike

Similar Messages

  • OS X Yosemite: Organizer Hangs During Launch (Elements 12)

    I recently moved to an SSD drive, did a clean OS install and a new Photoshop Elements 12 install. Organizer hangs/freezes on launch now. The log file is below, and is the same for each launch attempt. Help would be appreciated!
      0 Elements Organizer 12.0 Log (5) started 2015-02-07 08:47:51.995
    [20150207T084751]        0 (+   0) Macintosh OS Version as reported by Qt: 0xb
    [20150207T084751]        4 (+   4) Desktop Resolution: 1920 x 1200 Depth: 32
    [20150207T084752]        5 (+   1) Begin AMT Library calls
    [20150207T084752]       22 (+  17) End AMT Library calls
    [20150207T084752]      102 (+  80) BEGIN PtAppPreferences -> load()...
    [20150207T084752]      107 (+   5) PtAppPreferences::setDefaults UTF8  revelDefaultDownloadFolder=/Volumes/Seagate/Users/stephenpower/Pictures/Adobe
    [20150207T084752]      107 (+   0) PtAppPreferences::setDefaults UTF16 revelDefaultDownloadFolder=嘯汯浵獥匯慥慧整唯敳獲猯整桰湥潰敷⽲楐瑣牵獥䄯潤敢
    [20150207T084752]      107 (+   0) PtAppPreferences::setDefaults m_strRevelDownloadFolder=/Volumes/Seagate/Users/stephenpower/Pictures/Adobe
    [20150207T084752]      107 (+   0) Error loading .prf(preferences) file
    [20150207T084752]      107 (+   0) PtAppPreferences::load  m_strRevelDownloadFolder=/Volumes/Seagate/Users/stephenpower/Pictures/Adobe
    [20150207T084752]      126 (+  19) PtAppPreferences -> load() :: PSE installed only
    [20150207T084752]      126 (+   0) END PtAppPreferences -> load()
    [20150207T084752]      141 (+  15) Primary Font: Myriad Web Pro
    [20150207T084752]      141 (+   0) Loading Bitmaps...
    [20150207T084752]      534 (+ 393) Loading Components...
    [20150207T084752]      535 (+   1) Initializing BIB Host...
    [20150207T084752]      536 (+   1) Initializing Bravo Components...
    [20150207T084752]      537 (+   0) Initializing ACE
    [20150207T084752]      541 (+   4) Initializing color settings
    [20150207T084752]      572 (+  31) Monitor color profile: Display
    [20150207T084752]      573 (+   1) Initializing XMP
    [20150207T084752]      577 (+   4) Initializing Plug-in Host...
    [20150207T084752]      580 (+   3) Initializing Photoshop Adapter...
    [20150207T084752]      580 (+   0) Initializing AS Host...
    [20150207T084752]      580 (+   0) Initializing Plug-ins...
    [20150207T084752]      746 (+ 166) BEGIN -> pse_util::add_mime_types
    [20150207T084752]      760 (+  14) END -> pse_util::add_mime_types
    [20150207T084752]      760 (+   0) BEGIN PtComponentLoad->InitializeAdvancedComponents()...
    [20150207T084752]      760 (+   0) Plug-ins found:
    [20150207T084752]      761 (+   1) File format plug-ins:
    [20150207T084752]      761 (+   0)   Camera Raw (R: tif crw nef raf orf mrw dcr mos raw pef srf dng x3f cr2 erf sr2 kdc mfw mef arw nrw rw2 rwl iiq 3fr fff srw)
    [20150207T084752]      761 (+   0)   BMP (R: bmp rle dib)
    [20150207T084752]      761 (+   0)   CompuServe GIF (R: gif)
    [20150207T084752]      761 (+   0)   PNG (R: png)
    [20150207T084752]      761 (+   0)   Pixar (R: pxr)
    [20150207T084752]      761 (+   0) Initializing AGM
    [20150207T084752]      778 (+  17) Initializing CoolType
    [20150207T084752]      796 (+  18) END PtComponentLoad->InitializeAdvancedComponents()
    [20150207T084752]      797 (+   1) System:
    [20150207T084752]      797 (+   0)   System Architecture: Intel CPU Family:6 Model:23 Stepping:10 with MMX, SSE Integer, SSE FP, SSE2
    [20150207T084752]      797 (+   0) Driver versions:
    [20150207T084752]      797 (+   0)   Microsoft DirectX Version: Not installed
    [20150207T084752]      797 (+   0) Support application versions:
    [20150207T084752]      797 (+   0)   Adobe Acrobat Reader Version: Not installed
    [20150207T084752]      797 (+   0)   Adobe Acrobat Version: Not installed
    [20150207T084752]      800 (+   3) Initializing OLS

    Try deleting all the PSE prefs and saved application state:
    A Reminder for Mac Folks upgrading to Yosemite | Barbara's Sort-of-Tech Blog

  • Photoshop Elements 13 running in Windows 8.1 hangs immediately after starting

    Photoshop Elements 13 running in Windows 8.1 hangs immediately after starting.  Has to be shut down by Task Manger.  Task Manger shows that it is still using some CPU.  Ran Procmon (part of Sysinternals) which shows that it is in a loop.   Stack trace shows it is executing code in AMTValidateProductLicense.dll.  Started happening about a month after I installed PSE.  Everything used to work fine at first.  Have tried going back to an old image of Win 8.1 on a different hard drive, otherwise same computer, and installed PSE 13 from DVD.  That installation never worked, it aways hangs.  If I do a clean boot, it sometimes runs long enough for me to click on a menu item and then hangs the same way.  And, yes I bought a new DVD to run on this computer, never been used in any other way.  Any ideas how I can get PSE running properly?

    It really doesn't look like a licensing issue, it seems to be code in the area of license validation that isn't working.
    I took your suggestion and initiated a couple of chat sessions with support, but so far still no luck.  The latest session with Neeraj seemed to be promising.  After some investigation he asked to reinstall.  First he uninstalled with Revo Uninstall, which seemed to be pretty thorough.  That required a restart, so he set things up to restore his conference session and took my phone number.  Unfortunately I guess his connection didn't come back.  When I didn't hear from him after a couple of hours I tried installing Photoshop and Premiere myself.  As before, Premiere works and Photoshop doesn't.  When I start Photoshop, the window opens and for a couple of seconds menus open when I click on them.  Then the window freezes and I have to use Task Manager to kill it.  So basically, I've tried several things but I'm back where I've been all along, I can't get Photoshop to work.  I'd really appreciate suggestions about something else to try.
    I wish someone at Adobe was interested in the Process Monitor traces I've made, because I'm sure someone who knows the code would be able to figure out pretty quickly what's happening.  Is it trying to read a file that's not there, failing to write a file, failing to make an internet connection or what?  It really shouldn't be this hard to figure out.

  • Catalog DVDs in PSE organizer

    Hi folks,
    I am looking for some search terms to find recommendations on how to use PSE organizer to catalog several hundred hours of personal video footage on DVD.
    I've tried searching Adobe's forums, Google and Elements Village to find some clues if Organizer can be used for this.  Ideally, I would grab a screenshot from DVD, store it as a thumbnail reference the DVD name, and then be able to use tags (ideally, I'd like to use my existing still catalog tags) to lookup scenes for editing in Premiere Elements.
    Again, not looking immediately for the answers in this thread - just how to find the answers if they already exist.
    thanks
    -j

    Ideally, I would grab a screenshot from DVD, store it as a thumbnail
    reference the DVD name, and then be able to use tags (ideally, I'd like
    to use my existing still catalog tags) to lookup scenes for editing in
    Premiere Elements.
    James,
    Interesting question.
    You say you have searched on the Adobe forums and Elements Village, so my first suggestion is that you add another source. Muvipix.com is a site formed by several book authors and Adobe Premiere Elements forum participants.   It has free forums and also subscription offerings. It has been a great source of Premiere Elements information for me.
    My expereince -
    I have taken a screen shot of a .mpg file (containing SD MPEG-2 video from a HD camcorder) and used it to represent the video by saving the screen shot using a file name that correlates to the video file. I also used the Organizer command to modify the "date taken" field it uses for Organizer sequencing to be the same date in this screen shot jpeg as the video file from which it was taken. (Ideally this is the date the video was originally recorded.)  The screen shot can be captured from the video using either Premiere Elements or the Photoshop Elements Editor.
    My interpretation of your post is that
    your DVD disc is of a video DVD format: it probably has a folder structure with DVD menus and several files which contain the video.You want to effectively tag the contents of this DVD disc with Adobe Elements Organizer tags.
    Because you are working with a DVD video disc (rather than my single video file on the hard drive), there are additional questions for your scenario.
    So I suggest that you also post your question over on the muvipix forums at
    http://muvipix.com/phpBB3/index.php
    Those forums are divided into sections and despite that fact that this started here as a Photoshop Ekements question, I recommend that you post in the muvipix Premiere Elements corner. If you don't currently have Prem Elem installed, I suggest choosing the most recent version subforum - PE version 8: otherwise choose the version that you have installed.
    Barb O

  • PSE Organizer quitting

    My PSE organizer keeps quitting unexpectedly, I am also loosing images during editing process. I am using PSE 13 on a Mac with most recent operating system. I have been through all trouble shooting sugestions I have been given except resetting preferences.  It was suggested that I use finder to browse for and  rename a preference file   ~/Library/Applications Support/Elements Organizer /<version> / Organizer.   Finder is not recognizing this file name and all im getting is " file not found"  Getting very frustrated with this issue and Adobe posture with support for PSE. Would really appreciate more advise.

    Hi,
    Please give the instructions mentioned in the article: http://helpx.adobe.com/elements-organizer/kb/organizer-crashes-launch-does-not-start.html
    a try.
    Thanks,
    Anwesha

  • Elements Organizer hangs on importing iPhoto library

    Hi all!
    I am trying to import my complete iPhoto library into the Elements Organizer. I chose file→import from iPhoto and it does start some copying process. Then it starts another copying process but stalls after about 10% is done. What also surprises me is that the command import from iPhoto doesn't show any dialogue with options to choose, like "convert albums into somethings". It just start a process. Is it possible that Elements Organizer doesn't support blank spaces as characters in file names? I think it stops when showing some image file I have that has a space character in the file name like "Cologne II.jpg"
    The Elements Organizer hangs so badly I have to force-quit out of it.
    I am using Elements Organizer 12.1 x64 on Mac OS 10.9.4 and iPhoto 9.5.1 (sharing a library with Aperture 3.5.1).

    And this is what it looks like. I have taken screen shots:
    First it does this until finished (100%):
    (It's German and it says, "3238 of 5748 files are being copied").
    Then comes a new window showing this:
    (This one says, "38 of 5748 element(s) imported")
    and then this just stops at 10% looking like this until I force-quit the Organizer:

  • PSE 11 Editor will not start

    PSE 11 Editor will not start; the Organizer does.  I have tried uninstalling PSE 11 and received the following error box: " Error 1306.Another application has exclusive access to the file C:\PhotoshopElements\11.0\ThumbDatabase.db3.  Please shut down all other appllications, then click Retry."  I tried installing WITHOUT uninstalling and got the same error.  How can I get the Editor going again and/or get around this uninstall/install error?

    try launching the organizer through its exe , for that you can right click on the icon and go to Find target location , select PhotoshopElementsOrganizer.exe. See if the organizer launches , also if it launches then try reinstalling this application again

  • LR keyword search (coming from PSE Organizer 9)

    I am using LR 4.1 RC2.  This morning using LR I upgraded my PSE Organizer 9 catalog.  It has about 50k photos with keywords and star ratings.  It seems like the upgrade worked because I can now see all my photos in LR and they have the keywords and star ratings.  Hurray!  I am having some trouble  figuring out how to do keyword searches in LR though so I hope someone can help.
    In Organizer there are several ways to do keyword searchs:
    1.  Use the Keyword Tags panel and click on one or multiple keywords.  Organizer will then display only the photos that have all of the keywords, i.e., it uses AND.  This is very easy and is great for finding things very quickly when using one or more keywords.
    2.  Use Find > By Details (Metadata) which allows searching by multiple keywords and the choice of AND or OR.  You can also combine the keyword search with other metadata so that, for example, you can find all Bird photos taken in Florida using a Canon 7D + 100-400mm at ISO 400 in April 2011 that have 3 or more stars.  I use this option to search fairly often.
    3.  Use the Search bar and type in search expressions using NOT, AND, and OR.  I occasionally use this for complicated searches that #2 can't handle.  This is a pain in the butt to use since you must type everything out, but when #1 or #2 can't do it (which is rare) it is great to have this option too.
    Several months ago I read on the PSE forum a thread about using Organizer and an Adobe developer recommended upgrading to LR since it was more flexible and meant for professionals and serious amateurs.  Therefore even though I have read the LR help info and can't find how to do sophisticated searches I am sure it is possible and I just haven't found it yet.  Here is what I have found so far:
    1.  Use the Keyword List panel where I can select only one keyword.
    2.  Use the Library Filter bar where I can do a ctrl-click on multiple keywords, but this results in an OR instead of AND.  In other words, if I click on Birds and then ctrl-click on Florida I get all bird photos and all Florida photos (the union, not the intersection).  This is probably almost never what a person wants.
    I hope someone can tell me or point me to documentation so that I can at least do as much as the amateur Organizer can do.  Thank you!

    John, thanks for the reply.  Yes, I am discovering that the amateur Organizer has much better searching capability than the professional Lightroom. I have already mentioned in my post the flexibility and power and Organizer is not even as good as some other programs.  I had spent time investigating LR, but mostly raw conversion and non-destructive editing.  I had, I think naturally, assumed that LR's database functions would be at least as good as the cheap Organizer.  I never dreamt that they would not be as good or as easy to use.  I sometimes wonder what happens in corporations when they seem to forget their own past and come out with new stuff that is a step or two backwards compared to their older, lower end stuff.  Oh well.
    Thank you very much for the tip about having more than one instance of keywords in the filter bar.  That helps.
    After I posted I discovered using Smart Collections and that helps a bit too.  It is sort of a cutdown, less user friendly version of the Find By Details (Metadata) function in Organizer.  It also means that for just a one time search I would have to create a smart collection and then delete it.  What's with that, I wonder?  Of course, if you often want to do that same search then it is good (Organizer allows you to save the search too), but most of the time I just do it one time.  Oh well.
    I looked at the Any Tag plugin and also the Any Filter plugin (same website) and I might download them to try out.
    What I would like for Adobe to do is have their LR developers (probably a more prestigious development team in the company) talk to their Organizer developers (maybe a less prestigious development team) so that the LR developers can learn a bit about this.  Yes, I have been a software developer for many years so I do understand a bit about development organizations.  LR and PS are standard bearing products so their teams probably are held in higher esteem.  Time to be humble and talk to other people though, IMO.
    If any LR developers happen to read this then please know that I mean no offense.  But, please, at least, take a look at Organizer and see if you can come up with something simpler that requires less typing of multiple long keywords and more powerful searching using various types of metadata.  I am not saying Organizer is the best out there, but it is much better than LR in this case.

  • Why can't I download photos from my harddrive in PSE Organizer 8?

    I've tried 3 different times to download my photos in PSE Organizer 8 from my harddrive.  Each time I tried a smaller group.  I just upgraded from Elements 4 and I was impressed with some of the features with the organizer and decided to try and use it.  I have all my photos organized in folders and sub folders.  According to the help information, I should be able to just tell it to download all my photos, including sub folders and once downloaded, I can click on folders view (can't quite remember exactly what it's called) and I will find all my photos organized the same way.  I have Windows XP.  I do have a large amount of photos.  The first try included all of them for a total of 11,644, but part of these are .pub and .doc files which cannot be download.  The last try was 8,843 photos which, again included files that cannot be downloaded.  I was really hoping to download my pictures in an already organized way.  Is this possible?  Is it that it just can't handle downloading that many at a time, or could it be some other problem?

    What do you see that tells you the photos didn't import into the Organizer? Do you get an error message? Does the Organizer appear to be empty when you finish importing?
    More importantly, this is not the correct process when moving from PSE4 to PSE8. You need to convert your PSE4 catalog. To do this, open PSE8 and select File->Catalog->Convert.
    My advice is to forget importing existing photos into the Organizer, and convert the catalog as described above.

  • PSE Organizer tags to file metadata?

    PSE Organizer tags are not automatically included in the picture files' metadata.
    I have observed that tags are transferred to file metadata if you do the following:
    1. Tag the native picture file using the organizer
    2. Create and save an edited copy of our native file, using the editor
    Result: Organizer tags are included in the file metadata, for both the edited copy AND the native file.
    Is there any way to tell PSE to automatically include tags in the file metadata, or second best; is there a way to do this manually "en gross" (i.e. for a large selection of files in one operation)?
    Finn

    File>Write tag and metadata information to photos write the tag, GPS and other info to the photo file.
    ~V

  • How do PSE Organizer import photo tags? not found

    After importing all my picture to one catalogue in the organizer of PSE 9 for Mac, I recognize that my photo tags which were set in Lightroom and save in the photos are not available in the oragnizer.
    Even I am not able to find those tags or can use my tags for filtering.
    Is there a switch inside PSE to activate my tags or what ever.
    Thanks for your help!

    Did Lightroom write the tags to the photo files? Lightroom doesn't do that automatically, you have to turn on an option in Lightroom.
    Which brings up a 2nd point. Why do you want to use two different "organizers", one in PSE and one in Lightroom. This seems to me to be pointless ... extra work, no benefit.
    If I had to pick one "organizer", I would simply use the Lightroom Library Module. It doesn't make sense to me to pick the PSE Organizer in this case.

  • Win7, PSE10: The PSE-Organizer Picture Selection jumps randomly after deleting a picture

    Hi,
    I'm using PSE10 on a Win7 (64bit) OS. When I delete a picture (from catalogue and harddrive) the PSE-Organizer tends to jump down several pictures (Haven't been able to determine a fixed number), so I have to go up again and browse through the same pics a couple of times.
    Has anyone experienced similar malfunctions or has an inkling, why my program behaves like a squirrel on caffeine?
    Hopefully
    Dave.

    Hi Belgatan999,
    The behavior that I am aware of in this case, is that Organizer tries to maintain focus on the first media shown on Top Left of the grid.
    Let me elaborate it more. Suppose you are seeing some images at a particular scroll postion. Notice the first image shown on top left corner of the grid (Say this to be A). Now you delete a media and after the grid refreshes in such a way that so as the maintain focus on A. That is now Organizer changes grid so as to necessarily show A somewhere in grid. Please let me know if you are not seeing this behavior.
    ~Surendra

  • PSE 9 hangs when trying to open preferences from organiser ? and PSE 10

    Moved from PSE 4 through every version til 9
    Windows 7 (64bit) 8gb ram
    Now find that PSE 9 hangs with the banner "loading" when trying to access prefernces from organiser.
    I have already:
    Reinstalled elements
    Reapired catalogue
    Removed and recreated preferences file
    Removed catalogue
    Created new catalogue
    Removed PSE 9 removed all traces of adobe from pc
    Reinstalled PSE 9
    All to no avail..........
    Adobe wont help as not "current" product yet i have had it less than a year ? is it my fault they have changed it again ?
    Some say upgrade but what if thats the same ? Why upgrade when current software seems faulty ?
    has anyone had this problem and managed to fix it ?
    Just downloaded trial version of PSE 10 and its exactly the same !!

    Tried that but it didnt work
    I have also downloaded PSE 10 and it does exactly the same !
    I can access via edit page but the source files, colour setiings, etc can only be amended from organiser ?
    Are there any known issues or compatibility issues ?

  • Mountain lion download is very slow and in-between it hangs of and starts from beginning. Is there a solution i have already purchased it can i download a torrent and authorize it

    Mountain lion download is very slow and in-between it hangs of and starts from beginning. Is there a solution I have already purchased it can I download a torrent and authorize it. Somebody pl. Help

    Exactly. Some of us don't understand the situation in India. This is a country with sickest internet speeds. The internet segment is dominated by fraudulant companies. There is no consistency that is why most of the data transfer here is through Pen drives and torrent websites. We have never seen a good downlooad speed here. And on the top of inconsistency lies the Mac book Air without a built in RJ45 port.
    If i have to do it in an internet cafe it will cost me more time and money than to purchase a Mac book air itself. Apple should start giving us software loaded flash drives at least at premium.

  • [BUG ?] PSE Organizer - Sort by file size

    Hello,
    When trying to sort by file size with PSE Organizer, it only takes into account the recently imported pictures.
    I have recently migrated my catalog from PhotoShop Album V1.0 to PSE Organizer without problem (or at least I solve all of them, thanks to John !).
    Now, when I ask all pictures with a file size higher than 2000 kb, I only have the files that I recently imported... Is there any solution to also include all pictures (I paid attention not to select the recent album, I show all pictures - but maybe I do something else wrong ??)
    Thanks,
    Kamayana

    johnrellis wrote:
    Interesting.  When you do Edit > Update Thumbnail, PSE rereads all the metadata from the file except for keyword tags. So your hypothesis that the file size information was not converted from the PSA catalog sounds reasonable.  Just one of many bugs in the conversion process.
    Yes, EDIT > UPDATE THUMBNAIL, that's what I done (sorry, I am french and I downloaded the french version, so my translation are sometimes erroneous).
    Anyway, it solve my problem, thanks to you for helping me, you finally helped me to be curious and to search the problem.
    Kamayana

Maybe you are looking for