PSE/PRE 9 update to 11 Every problem imaginable.

I have had PSE/PRE 9 for some time. worked fine until a week ago the organizer would not open. So due to Adobe's ridiculously bad support, I finally purchased PSE/PRE 11 because the guy said I would get support for that. Turns out he was full of @#$%. I was told that they no longer support this product THAT I HAD JUST PURCHASED. Here are my problems:
I downloaded 11, extracted the files and it all just disappeared. Not in my downloads, nowhere in my computer.
I called adobe, after being transferred from sales to customer support to technical support multiple times and after 2 hours 20 minutes on the phone, a guy told me to download the trial version and just use the serials that I had just purchased. That worked, but it only has limited functionality, none of the support, help, update type of things work (gives error code: U41m1c212), it won't import my catalogs from version 9 (when I click on "import catalog from previous versions" it just disappears), and it freezes and/or shuts down if I do much more than stare intently at the screen. I have tried to download again, but after download and extraction, when it should install, it only gives me an option to UNinstall. The install helper, that is supposed to help find problems with installation won't install. I don't have a clue what to do at this point, IDK if I will lose everything if I uninstall. IDK where all my cataloging and tagging from version 9 has gone. PLEASE HELP

Do you receive any specific error messages during the installation process? What about when you open Photoshop Elements? You can check your install logs by following the steps listed at Troubleshoot install using logs | Elements - http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-install-using-logs-elements.html.

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Problems loading updates for PSE/PRE 9 after re-installation

Hi
After having upgraded Windows 8.1 to 64 bit (earlier 32 bit) I re-installed both PSE 9 and PRE 9 and registered both of them
Next step was to download PSE/PRE updates (packages available for both products) but that ends with error messages
Adobe Photoshop Elements 9.0.3 Update
There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.5 Update
There was an error downloading this update. Please quit and try again later.
Premiere Elements 9.0.1 Updater
There was an error downloading this update. Please quit and try again later.
I quit and came back later - several times - yesterday and today - but no chance to load the updates.
I really need the updates at least for Camera Raw 6.5 which refuses to open CR2 files from a Canon EOS 60D
My guess was that it could have to do with missing deactivation of my previous installation (meanwhile fixed, by booting into 32bit Windows 8.1 - still available on another partition, deactivating and removing both PRE and PSE).
So I was in contact with Adobe Support via chat in case my serials had to be unlocked but they just replied that I would have received another error message and that I shall contact the forum for older products like PSE9
But they also stated that the updates are available @Adobe, no known system problems.
I hope you have a better answer.
Thank you for helping!
Br
Bernd
PS:
System Config: i5 3.2 GHz, 12 GB RAM, Windows 8.1 x64 t (new installed), NVidia GeForce GT520, latest driver
Main Adobe products in use: Lightroom 5.6 (x64), PSE 9 & PRE 9
Internet Connection: Fibre 100 Mbits up/down (this cannot be the reason )

It's an issue on adobes side.
The easiest thing to do is download and install the updates from here:
photoshop elements 9
Adobe - Photoshop Elements : For Windows
premiere elements 9
Adobe - Premiere Elements : For Windows

I can't seem to update my software, every time I do it says that there is a problem and to close everything that is open. Once I close everything it still doesn't work. How do I get it to complete?

I can't seem to update my software, every time I do it says that there is a problem and to close everything that is open. Once I close everything it still doesn't work. How do I get it to complete?

Make sure there's enough free space on the startup disk to install software updates...
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
Freeing Up Hard Disk Space - Mac Guides

Problems signing in to PSE/PRE Forum and Customer Service

Hello-I am presently running PSE/PRE8 on a win8 computer with 12GB memory and1TB HDD. I am searching for information on PSE/PRE12. However, I am having problems with my PW/ID. I understand that Photoshop.com has been eliminated and this is the source of my sign-in problem. I change my PW and the new PW works for a while and it becomes the incorrect PW or User ID. Also,I added a new email address to support email problems. I was sent an email to click a verify link but the link was not included and the email was a noreply. I cannot contact Customer Service because it is sending noreply emails. I was able to signin to the forum during my last visit but was told that I was not eligible to post messages not answer post. I need to be able to reach Customer Service but I preently do not have a method to contact it. Thanks.

Hello Jorma- Thanks for the response however,I cannot locate your response to my "Problems signing in to pse/pre forum and customer Service". I checked the Photoshop Elements forum but I was not able to locate the subject.

Upon firefox update this morning, every window opens with error: CaptureMovieFox could not be initialized. Some files of the extension may be missing or there is a problem with the Firefox.

upon firefox update this morning, every window opens with this error in a popup: ''CaptureMovieFox could not be initialized. Some files of the extension may be missing or there is a problem with the Firefox.''
when I close the popup, the original window opens seemingly without issue.

http://getfirebug.com/releases/firebug/1.8/
visit this and find the compatible version of this f***ing firebug. which certainly has nothing to do with us (not-programmers). i have been having this problem for months but now the last link worked for my firefox 6. Find yours here.

PSE/PRE 11 Signin Problem

David,
I have an Adobe Photoshop Elements 11 and Adobe Premiere Elements 11
dilemma.
I recently received a birthday gift of both software programs.
Following Adobe instructions, I attempted to use Adobe Download Assistant.
It rejected my input with the following notation:
"This e-mail address is already in use. Please use a different e-mail
address."
How can I use a different address? [removed by forum host] is the only account I have used for 20 years.
Previously, I have had some contact with Adobe. Never have I had any
trouble.
As I am anxious to use both Photoshop Elements 11 and Premiere Elements 11,
I would greatly appreciate any assistance you might have to offer.
John F. Jackson
[signature removed by forum host]

David,
Thank you for your kind assistance.
I really appreciate all you are attempting to do for me.
John
In a message dated 12/11/2012 3:28:46 P.M. Eastern Standard Time,
[email protected] writes:
Re: PSE/PRE 11 Signin Problem
created by David Kastendick (http://forums.adobe.com/people/dave_m_k)
in Adobe ExportPDF - View the full discussion
(http://forums.adobe.com/message/4913303#4913303)

HT1338 macbook wont update apps. Every time I say to update it say's you must log into the account in which the apps were purchased?

macbook wont update apps. Every time I click the update all button it say's you must log into the account in which the apps were purchased? HELP!!

iPhoto and iMovie are part of the pre-bundled iLife that came with the computer. I believe the problem may result from the motherboard change. Contact Apple Support who should be able to help you.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

FCP 10.0.1 update now crashes every time I launch it!

FCP update now crashes every time I launch it! Won't even open a project I started last week with version 10.0.0.
I have a deadline at work so I've now got a big problem! I'm trying to give the new and supposedly improved FCPX a shot but this app is turning out to be a real hack. What other professional video editing software do you guys use? Anyone use Premier Pro? I have Premier pro and think I should probably start my new projects in it. As I said....this app is a real mess.
FYI: Same problem for my 1 year old MacBook Pro (8G ram, i7 processor) AND my Mac Pro (16G ram, 2 x 3GHz quad core processors, 4-1TB hardrives.

I don't know who these friends are, but they're certainly misinformed and they don't appear to be doing you any favours.
There are a great number of professional editors who have used Final Cut Pro since version 4 - but took the trouble to
a. Find out the system and install requirements for FCP X
b. Watch professional tutorials such as Ripple Training and actually LEARN how to use this ground breaking new application.
They (and I) are having very few issues with FCP X - especially since the update.
If you're getting crashes, autosave problems etc, there is more than likely some conflict on your system drive.
Create a new (admin) user on your Mac system and try FCP X from there.
I did this, and FCP X worked perfectly on the new account, meaning there was definitely a conflict on my existing system.
To be absolutely certain my MacPro's system was squeaky clean, I then did a clean reinstall (not TimeMachine) and FCP X has worked reliably ever since.
FCP X application should be in your Applications folder and ideally, your project and events should all be on an external HD and not on your Mac system drive.
I have around 4000 clips distributed between six events at the moment and FCP X is coping very well most of the time.
It helps to work without the waveforms displayed as these slow things down considerably.
Do you have FC Studio or a version of FCP on the same drive partition as FCP X?
This is what Apple say on their current web page on installation practice:
"It is strongly recommended that you install Final Cut Pro X, Motion 5, and Compressor 4 on a startup disk that does not have Final Cut Studio (2009) already installed. Use Apple's preferred installation procedure when upgrading one version of Final Cut Pro or Final Cut Studio to the next. This procedure is not unique to Final Cut Pro X."
They do go on to say "if you must" have the two on the same partition, FCS must be located in a different folder - but I would have thought the words "strongly recommended" and "if you must" speak for themselves.
Andy

Since the latest "update" Firefox crashes every time I open it

Since the latest Firefox update, the browser crashes every time I open it. Sometimes I get the "this is embarrasing screen" which asks to restore or start a new session. Either one has the same results - another crash.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Media Center PC 5.0; SLCC1; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

updated tonight...problems since then
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.
Problemsignatur:
Problemereignisname: AppHangB1
Anwendungsname: firefox.exe
Anwendungsversion: 10.0.1.4421
Anwendungszeitstempel: 4f32aad0
Absturzsignatur: 4263
Absturztyp: 0
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 2: fe86
Zusätzliche Absturzsignatur 3: fe864004cdb784280da5712fe0cfbae5
Zusätzliche Absturzsignatur 4: 4263
Zusätzliche Absturzsignatur 5: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 6: fe86
Zusätzliche Absturzsignatur 7: fe864004cdb784280da5712fe0cfbae5

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126"

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126". I now can't sync my iPhoneand I am worried that if I re-install I will lose all my contacts,calendar, notes, etc.

I too had this problems (Windows 8.1). A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
Today I fixed the problem by:
Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
Uninstall ALL Apple Software using Control Panel / Programs and Features. I uninstalled:
iTunes
QuickTime
Apple Mobile Device Support
Apple Application Support
Apple Software Update
Bonjour
Delete the folders:
C:\Program Files (x86)\iTunes
C:\Program Files (x86)\Common Files\Apple
Restart the computer
Reinstall QuickTime
Reinstall iTunes
Everything works GREAT now, including the iTunes store. You will not lose your media files, I got everything back, all my settings, playlists, etc.

My new updated N73(ME)has problem with Voice Diall...

Hellow to every one,
I ve just take my N73 from NOKIA service center, after 2 months im waiting for. The 1st problem was that after the latest firmware update my phone doesnt start at all. The 2nd problem was and still is that the voice dialling never works. My contacts have a nick each and are stored at phones memory. At service center says that every problem was fixed and for that they send my phone from Greece (where i live) to Sweeden (i think). What else can i do to make works voice dialling? Is that a bug of my phone so i must live with it?
PLEASE HELP!!!!
Regards
V 3.0705.1.0.31
26-01-2007
RM-133
Nokia N73 (07)

There is no volume adjustment that can be made.
Do you have a cover on you iPad that may be covering the mic hole?
If you frequently use FaceBook, you might consider getting an external microphone that plugs into the headphone connector.
 Cheers, Tom

[FEATREQ] New 'Live Updating' option: realtime, every x hours, every day...

Hey all,
I just posted this as feedback to Apple, but I would like to hear your opinions on this as well.
The problem is that my iTunes and computer are stuttering at the beginning of every song, because all my smart playlists have to be updated with the new information that the previous song has been played. This causes iTunes to freeze up for about 20 to 25 seconds at the start of every new song, despite having quite a fast computer with plenty of RAM.
The culprit of course is that I have a large library (13k songs), as well as dozens of smart playlists depending on each other. However, the question is whether I should be punished for this? After all, you want to fill up that 80GB iPod, no? Anyways, I'm suggesting an extra option that would get rid of these issues no matter how big your library is or how many smart playlists you've got.
The feature I'm suggesting that would get rid of this issue is the following: instead of updating all smart playlists 'realtime', give the user the option of doing this live updating real time, every x hours, every day or only at startup. You could give the user this option either for every playlist independently, or globally in the settings for iTunes. With this extra option, I would configure iTunes to update my playlists every 4 hours or something like that, and I would get the stuttering only every 4 hours instead of every 4 minutes, as it's right now.
Are there any other people who would like this option?
What do you think? Useful? Rubbish?
Sincerely,
Tijl Kindt

Are you sure that this is the problem? I have a 300 gig library with numerous interdependent smart playlists. I also mostly play iTunes over Airtunes. I don't have this problem. I do see some slowness in launching iTunes as a result of the smart playlists but once it's open, I don't have a problem. I'm guessing you turned live updating off on all the playlists to see if that solved the problem as I don't know how else you would have come to this conclusion.
The only short term fix I can see is to turn off live updating on at least some of the playlists and then turn it back on periodically.

Updater has encountered a problem and needs to close

persistent error flag every day.
How do i fix this?

First, this thread should probably be moved to Adobe Flash Player Forums - the error is in regards to the Adobe Flash Player updater.
What type of information do you need? I have been having the same issue. Windows XP Pro SP3. In Administrative Tools->Event Viewer->Application I have an error with this information:
Category: (100)
Event: 1000
Description: Faulting application FlashPlayerUpdateService.exe, version 11.3.300.265, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000113b5.
I also have another error, but I can't tell if it is related:
Category: None
Event: 1001
Description: Fault bucket -1233855520.
The pop-up error window refers to Flash Player Update version 11.3.300.265 and says "Updater has encountered a problem and needs to close." I am given the option to send the error report, which I have done several times. I have restarted my computer to no avail.
What other information is needed?
Edit: The computer receiving this error is my work computer. I leave Firefox running every day when I leave to go home. I am running Firefox version 13.0.1 (will be updating this morning to the newest version of Firefox).
Message was edited by: Tuonela

I have Nightly Firefox installed.Why it updates frequently ?It updates everyday or every 2 days.How will I know what's new in update ?

I have Nightly Firefox installed.Why it updates frequently ?It updates everyday or every 2 days.How will I know what's new in update ?

The MozillaZine Builds forum has a recap of which Bugs are fixed in each new pre-release version. A new thread is started each day, and covers Nightly, Aurora, Beta, and sometimes covers special builds, like the current Holly ''(Nightly without the Australis interface)''.
Those thread are entitled as such. The date changes everyday with each new thread.<br />
'''The Official Win32 20140201 builds are out''' <br />
http://forums.mozillazine.org/viewtopic.php?f=23&t=2797253
Quite honestly, you should consider using the 32-bit release version rather than the "cutting edge" Night 64-bit version, which isn't currently being developed or supported.

I have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

i have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?

You need iTunes 11.1 which is not available for download in google chrome or other browsers. The only browser it has worked for with me is Safari. Hope this helps!

PSE/PRE 9 update to 11 Every problem imaginable.

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