PSE10 doesn't shut down correctly
Hi,
PSE10 doesn't shut down correctly after it starts from the standard desktop icon. The symptoms are that the "Photoshop Elements 10.0.exe" starts and spawns the "PhotoshopElementsEditor.exe" but on shutdown the "Photoshop Elements 10.0.exe" process remains in memory and you cannot restart PSE10 until the process is killed.
I checked in AppData\Roaming\Photoshop Elements\10.0\Editor and there was the following message in PSErrorLog.txt:
"2012:08:23 13:35:00 : d:\pse10\elements\main\build\photoshop\interfaces\UCopyOnModifyImp.h : 209 : REQUIRE failed"
What can be done?
The operating environment is:
Adobe Photoshop Elements Language Version: 10.0.0 (10.0 (20110914.m.17521))
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 4
Logical processor count: 8
Processor speed: 2195 MHz
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 540M/PCIe/SSE2
OpenGL Drawing: Disabled.
Video Card: NVIDIA GeForce GT 540M
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version: 8.17.13.142
Built-in memory: 8173 MB
Free memory: 6035 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 70 %
Image cache levels: 6
Application folder: C:\Program Files (x86)\Adobe\Photoshop Elements 10\
Temporary file path: C:\Users\<erased>\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 915.3G, 331.2G free
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 10\Plug-Ins\
Additional Plug-ins folder: not set
Try making a direct shortcut for the Organizer and Editor. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files (x86)\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"
Then click Next; then click Finish
Then make a direct shortcut for the Editor in a similar manner.
On Windows, Right click anywhere on the desktop and select New >> Shortcut
Then click the browse button and navigate to:
"C:\Program Files (x86)\Adobe\Photoshop Elements 10\PhotoshopElementsEditor.exe" Then click Next; then click Finish
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here’s the .shutdownStall report:
Date/Time: 2014-08-28 09:36:15 +0200
OS Version: 10.9.4 (Build 13E28)
Architecture: x86_64
Report Version: 18
Command: No Target
Path: No Target
Version: ??? (???)
Parent: UNKNOWN PROCESS
PID: 0
Event: shutdown stall
Duration: 12.03s (sampling started after 2 seconds)
Steps: 101 (100ms sampling interval)
Hardware model: iMac12,2
Active cpus: 4
Fan speed: 1148 rpm
Free pages: 3233601 pages (+163210)
Pageins: 2 pages
Pageouts: 0 pages
Swapins: 0 pages
Swapouts: 0 pages
Process: avguard-ondemand-mgmt
Path: /Applications/Avira.app/Contents/guard/avguard-ondemand-mgmt
Architecture: x86_64
Parent: avguard.bin
Responsible: avwatchdox.bin
UID: 0
Task size: 1042 pages (+17)
CPU Time: 0.002s
Importance: Donating
IO Policy: Standard
Thread 0x15321 DispatchQueue 1 priority 27 cpu time 0.002s
15 start + 1 (libdyld.dylib)
10 ??? (avguard-ondemand-mgmt + 16608)
10 sleep + 42 (libsystem_c.dylib)
10 __semwait_signal + 10 (libsystem_kernel.dylib)
*10 semaphore_wait_continue + 0 (mach_kernel)
5 ??? (avguard-ondemand-mgmt + 16274)
5 ??? (avguard-ondemand-mgmt + 17750)
5 poll + 10 (libsystem_kernel.dylib)
*5 hndl_unix_scall64 + 22 (mach_kernel)
*5 unix_syscall64 + 499 (mach_kernel)
*5 poll_nocancel + 802 (mach_kernel)
*5 kqueue_scan + 367 (mach_kernel)
*5 thread_block_reason + 204 (mach_kernel)
*5 ??? (mach_kernel + 223579)
*5 machine_switch_context + 354 (mach_kernel)
Binary Images:
0x101272000 - 0x1013c2ff7 avguard-ondemand-mgmt (0) <242ACF5D-0474-3612-A916-A677875B6D3F> /Applications/Avira.app/Contents/guard/avguard-ondemand-mgmt
0x7fff8d611000 - 0x7fff8d69aff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff91b8f000 - 0x7fff91babff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff92b48000 - 0x7fff92b4bff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a864a mach_kernel (2422.110.17) <BBFADD17-672B-35A2-9B7F-E4B12213E4B8> /mach_kernel
Process: avguard.bin
Path: /Applications/Avira.app/Contents/guard/avguard.bin
Architecture: x86_64
Parent: launchd
Responsible: avwatchdox.bin
UID: 0
Task size: 439 pages
CPU Time: 0.002s
Importance: Donating
IO Policy: Standard
Thread 0x152f1 DispatchQueue 1 priority 31 cpu time 0.002s
15 start + 1 (libdyld.dylib)
10 __wait4 + 10 (libsystem_kernel.dylib)
*10 ??? (mach_kernel + 4079664)
5 ??? (avguard.bin + 11584)
5 ??? (avguard.bin + 44647)
5 ??? (avguard.bin + 35160)
5 poll + 10 (libsystem_kernel.dylib)
*5 hndl_unix_scall64 + 22 (mach_kernel)
*5 unix_syscall64 + 499 (mach_kernel)
*5 poll_nocancel + 802 (mach_kernel)
*5 kqueue_scan + 367 (mach_kernel)
*5 thread_block_reason + 204 (mach_kernel)
*5 ??? (mach_kernel + 223579)
*5 machine_switch_context + 354 (mach_kernel)
Binary Images:
0x106497000 - 0x106799ff7 avguard.bin (0) <01F00114-EE38-3CF4-970C-6C51913B38D0> /Applications/Avira.app/Contents/guard/avguard.bin
0x7fff91b8f000 - 0x7fff91babff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff92b48000 - 0x7fff92b4bff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a864a mach_kernel (2422.110.17) <BBFADD17-672B-35A2-9B7F-E4B12213E4B8> /mach_kernel
Process: avguard.bin
Path: /Applications/Avira.app/Contents/guard/avguard.bin
Architecture: x86_64
Parent: avwatchdox.bin
Responsible: avwatchdox.bin
UID: 0
Task size: 7965 pages (+43)
CPU Time: 0.002s
Importance: Donating
Thread 0x17b87 DispatchQueue 1 priority 31 cpu time 0.002s
29 start + 1 (libdyld.dylib)
25 ??? (avguard.bin + 14865)
25 sleep + 42 (libsystem_c.dylib)
25 __semwait_signal + 10 (libsystem_kernel.dylib)
*25 semaphore_wait_continue + 0 (mach_kernel)
1 ??? (avguard.bin + 11584)
1 ??? (avguard.bin + 44647)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11723)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11728)
1 ??? (avguard.bin + 44647)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11867)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
Binary Images:
0x107c71000 - 0x107f73ff7 avguard.bin (0) <01F00114-EE38-3CF4-970C-6C51913B38D0> /Applications/Avira.app/Contents/guard/avguard.bin
0x7fff8d611000 - 0x7fff8d69aff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff91b8f000 - 0x7fff91babff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff92b48000 - 0x7fff92b4bff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a864a mach_kernel (2422.110.17) <BBFADD17-672B-35A2-9B7F-E4B12213E4B8> /mach_kernel
Process: avguard.bin
Path: /Applications/Avira.app/Contents/guard/avguard.bin
Architecture: x86_64
Parent: avwatchdox.bin
Responsible: avwatchdox.bin
UID: 0
Task size: 7914 pages (+8)
CPU Time: 0.001s
Importance: Donating
Thread 0x17b8d DispatchQueue 1 priority 31 cpu time 0.001s
3 start + 1 (libdyld.dylib)
1 ??? (avguard.bin + 11723)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11728)
1 ??? (avguard.bin + 44647)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11867)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
Binary Images:
0x105f08000 - 0x10620aff7 avguard.bin (0) <01F00114-EE38-3CF4-970C-6C51913B38D0> /Applications/Avira.app/Contents/guard/avguard.bin
0x7fff91b8f000 - 0x7fff91babff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff92b48000 - 0x7fff92b4bff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a864a mach_kernel (2422.110.17) <BBFADD17-672B-35A2-9B7F-E4B12213E4B8> /mach_kernel
Process: avguard.bin
Path: /Applications/Avira.app/Contents/guard/avguard.bin
Architecture: x86_64
Parent: avwatchdox.bin
Responsible: avwatchdox.bin
UID: 0
Task size: 1663 pages (+6251)
CPU Time: 0.123s
Importance: Donating
Thread 0x17baf DispatchQueue 1 priority 31 cpu time 0.123s
38 start + 1 (libdyld.dylib)
30 ??? (avguard.bin + 14865)
30 sleep + 42 (libsystem_c.dylib)
30 __semwait_signal + 10 (libsystem_kernel.dylib)
*30 semaphore_wait_continue + 0 (mach_kernel)
2 ??? (avguard.bin + 14732)
2 usleep + 54 (libsystem_c.dylib)
2 __semwait_signal + 10 (libsystem_kernel.dylib)
*2 semaphore_wait_continue + 0 (mach_kernel)
1 ??? (avguard.bin + 10114)
1 ??? (avguard.bin + 567166)
1 AVSIGN_IsNotModifiedAviraFileA + 61 (avguard.bin)
1 IsAVSignSigned + 1263 (avguard.bin)
1 ComputeSignature + 342 (avguard.bin)
1 sha256 + 129 (avguard.bin)
1 sha256_update + 130 (avguard.bin)
1 sha256_transf + 471 (avguard.bin)
1
1 ??? (avguard.bin + 12689)
1 ??? (avguard.bin + 25551)
1 ??? (avguard.bin + 478221)
1 ??? (avguard.bin + 478593)
1 ??? (avguard.bin + 476471)
1 ??? (avguard.bin + 479982)
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1
1 ??? (avguard.bin + 11584)
1 ??? (avguard.bin + 44647)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11723)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11728)
1 ??? (avguard.bin + 44647)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11867)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
Binary Images:
0x10258b000 - 0x10288dff7 avguard.bin (0) <01F00114-EE38-3CF4-970C-6C51913B38D0> /Applications/Avira.app/Contents/guard/avguard.bin
0x7fff8d611000 - 0x7fff8d69aff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff91b8f000 - 0x7fff91babff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff92b48000 - 0x7fff92b4bff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a864a mach_kernel (2422.110.17) <BBFADD17-672B-35A2-9B7F-E4B12213E4B8> /mach_kernel
Process: avguard.bin
Path: /Applications/Avira.app/Contents/guard/avguard.bin
Architecture: x86_64
Parent: avwatchdox.bin
Responsible: avwatchdox.bin
UID: 0
Task size: 1662 pages (+6235)
CPU Time: 0.140s
Importance: Donating
Thread 0x17bb6 DispatchQueue 1 priority 31 cpu time 0.140s
6 start + 1 (libdyld.dylib)
1 ??? (avguard.bin + 10114)
1 ??? (avguard.bin + 567166)
1 AVSIGN_IsNotModifiedAviraFileA + 61 (avguard.bin)
1 IsAVSignSigned + 1263 (avguard.bin)
1 ComputeSignature + 342 (avguard.bin)
1 sha256 + 129 (avguard.bin)
1 sha256_update + 130 (avguard.bin)
1 sha256_transf + 454 (avguard.bin)
1
1 ??? (avguard.bin + 12689)
1 ??? (avguard.bin + 25551)
1 ??? (avguard.bin + 478221)
1 ??? (avguard.bin + 478593)
1 ??? (avguard.bin + 476471)
1 ??? (avguard.bin + 479982)
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1 ???
1
1 ??? (avguard.bin + 11584)
1 ??? (avguard.bin + 44647)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11723)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11728)
1 ??? (avguard.bin + 44647)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
1 ??? (avguard.bin + 11867)
1 ??? (avguard.bin + 35160)
1 poll + 10 (libsystem_kernel.dylib)
*1 hndl_unix_scall64 + 22 (mach_kernel)
*1 unix_syscall64 + 499 (mach_kernel)
*1 poll_nocancel + 802 (mach_kernel)
*1 kqueue_scan + 367 (mach_kernel)
*1 thread_block_reason + 204 (mach_kernel)
*1 ??? (mach_kernel + 223579)
*1 machine_switch_context + 354 (mach_kernel)
Binary Images:
0x10eb83000 - 0x10ee85ff7 avguard.bin (0) <01F00114-EE38-3CF4-970C-6C51913B38D0> /Applications/Avira.app/Contents/guard/avguard.bin
0x7fff91b8f000 - 0x7fff91babff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff92b48000 - 0x7fff92b4bff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff8000200000 - 0xffffff80007a864a mach_kernel (2422.110.17) <BBFADD17-672B-35A2-9B7F-E4B12213E4B8> /mach_kernel
Process: avlogwriter
Path: /Applications/Avira.app/Contents/MacOS/avlogwriter
Architecture: x86_64
Parent: avwatchdox.bin
Responsible: avwatchdox.bin
UID: -2
Task size: 819 pages (-3)
CPU Time: 0.001s
Importance: Donating
IO Policy: Standard
Thread 0x6c5 DispatchQueue 1 priority 31
101 start + 1 (libdyld.dylib)
101 main + 3271 (avlogwriter)
101 __select + 10 (libsystem_kernel.dylib)
*101 ??? (mach_kernel + 4079664)
Thread 0x6c7 priority 31
101 thread_start + 13 (libsystem_pthread.dylib)
101 pthreadstart + 137 (libsystem_pthread.dylib)
101 pthreadbody + 138 (libsystem_pthread.dylib)
101 thread_proxy + 130 (avlogwriter)
101 SignalThread::operator()() + 41 (avlogwriter)
101 __sigwait + 10 (libsystem_kernel.dylib)
*101 hndl_unix_scall64 + 22 (mach_kernel)
*101 unix_syscall64 + 499 (mach_kernel)
*101 __sigwait_nocancel + 480 (mach_kernel)
*101 msleep + 114 (mach_kernel)
*101 ??? (mach_kernel + 4078613)
*101 lck_mtx_sleep + 78 (mach_kernel)
*101 thread_block_reason + 204 (mach_kernel)
*101 ??? (mach_kernel + 223579)
*101 machine_switch_context + 354 (mach_kernel)
Thread 0x6c8 priority 31 cpu time 0.001s
101 thread_start + 13 (libsystem_pthread.dylib)
101 pthreadstart + 137 (libsystem_pthread.dylib)
101 pthreadbody + 138 (libsystem_pthread.dylib)
101 thread_proxy + 130 (avlogwriter)
101 boost::detail::thread_data::run() + 16 (avlogwriter)
101 Consumer::operator()() + 177 (avlogwriter)
101 boost::this_thread::sleep(boost::posix_time::ptime const&) + 671 (avlogwriter)
101 boost::this_thread::hiden::sleep_until(timespec const&) + 94 (avlogwriter)
101 boost::condition_variable::do_wait_until(boost::unique_lock<boost::mutex>&, timespec const&) + 76 (avlogwriter)
101 __psynch_cvwait + 10 (libsystem_kernel.dylib)
*101 psynch_cvcontinue + 0 (pthread)
Thread 0x152f0 priority 31
15 thread_start + 13 (libsystem_pthread.dylib)
15 pthreadstart + 137 (libsystem_pthread.dylib)
15 pthreadbody + 138 (libsystem_pthread.dylib)
15 thread_proxy + 130 (avlogwriter)
15 __recvfrom + 10 (libsystem_kernel.dylib)
*15 hndl_unix_scall64 + 22 (mach_kernel)
*15 unix_syscall64 + 499 (mach_kernel)
*15 recvfrom_nocancel + 224 (mach_kernel)
*15 ??? (mach_kernel + 4336078)
*15 soreceive + 2306 (mach_kernel)
*15 sbwait + 297 (mach_kernel)
*15 msleep + 114 (mach_kernel)
*15 ??? (mach_kernel + 4078613)
*15 lck_mtx_sleep + 78 (mach_kernel)
*15 thread_block_reason + 204 (mach_kernel)
*15 ??? (mach_kernel + 223579)
*15 machine_switch_context + 354 (mach_kernel)
Binary Images:
0x100e06000 - 0x100f75fef avlogwriter (0) <B25257D4-F9CE-3BF5-8B36-88FA05194557> /Applications/Avira.app/Contents/MacOS/avlogwriter
0x7fff89cde000 - 0x7fff89ce5ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff91b8f000 - 0x7fff91babff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff92b48000 - 0x7fff92b4bff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff7f80b4c000 - 0xffffff7f80b53fff com.apple.kec.pthread 1.0 (1) <882075E6-12C4-3225-8750-928715183739> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a864a mach_kernel (2422.110.17) <BBFADD17-672B-35A2-9B7F-E4B12213E4B8> /mach_kernel
Process: avqmd
Path: /Applications/Avira.app/Contents/MacOS/avqmd
Architecture: x86_64
Parent: avwatchdox.bin
Responsible: avwatchdox.bin
UID: 333
Task size: 3406 pages
Importance: Donating
IO Policy: Standard
Thread 0x6e6 DispatchQueue 1 priority 31
101 start + 1 (libdyld.dylib)
101 main + 3560 (avqmd)
101 __semwait_signal + 10 (libsystem_kernel.dylib)
*101 semaphore_wait_continue + 0 (mach_kernel)
Thread 0x6ef priority 31
101 thread_start + 13 (libsystem_pthread.dylib)
101 pthreadstart + 137 (libsystem_pthread.dylib)
101 pthreadbody + 138 (libsystem_pthread.dylib)
101 ??? (avqmd + 6870)
101 __sigwait + 10 (libsystem_kernel.dylib)
*101 hndl_unix_scall64 + 22 (mach_kernel)
*101 unix_syscall64 + 499 (mach_kernel)
*101 __sigwait_nocancel + 480 (mach_kernel)
*101 msleep + 114 (mach_kernel)
*101 ??? (mach_kernel + 4078613)
*101 lck_mtx_sleep + 78 (mach_kernel)
*101 thread_block_reason + 204 (mach_kernel)
*101 ??? (mach_kernel + 223579)
*101 machine_switch_context + 354 (mach_kernel)
Thread 0x6f0 priority 31
101 thread_start + 13 (libsystem_pthread.dylib)
101 pthreadstart + 137 (libsystem_pthread.dylib)
101 pthreadbody + 138 (libsystem_pthread.dylib)
101 kevent + 10 (libsystem_kernel.dylib)
*101 ??? (mach_kernel + 3959520)
Thread 0x6f1 priority 31
101 thread_start + 13 (libsystem_pthread.dylib)
101 pthreadstart + 137 (libsystem_pthread.dylib)
101 pthreadbody + 138 (libsystem_pthread.dylib)
101 ??? (avqmd + 8996)
101 __psynch_cvwait + 10 (libsystem_kernel.dylib)
*101 psynch_cvcontinue + 0 (pthread)
Thread 0x6f2 priority 31
101 thread_start + 13 (libsystem_pthread.dylib)
101 pthreadstart + 137 (libsystem_pthread.dylib)
101 pthreadbody + 138 (libsystem_pthread.dylib)
101 poll + 10 (libsystem_kernel.dylib)
*101 hndl_unix_scall64 + 22 (mach_kernel)
*101 unix_syscall64 + 499 (mach_kernel)
*101 poll_nocancel + 802 (mach_kernel)
*101 kqueue_scan + 367 (mach_kernel)
*101 thread_block_reason + 204 (mach_kernel)
*101 ??? (mach_kernel + 223579)
*101 machine_switch_context + 354 (mach_kernel)
Binary Images:
0x10fed1000 - 0x11016cfef avqmd (0) <867ED790-C8F0-3839-BE75-E10E0884414F> /Applications/Avira.app/Contents/MacOS/avqmd
0x7fff89cde000 - 0x7fff89ce5ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff91b8f000 - 0x7fff91babff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
0x7fff92b48000 - 0x7fff92b4bff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
*0xffffff7f80b4c000 - 0xffffff7f80b53fff com.apple.kec.pthread 1.0 (1) <882075E6-12C4-3225-8750-928715183739> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
*0xffffff8000200000 - 0xffffff80007a864a mach_kernel (2422.110.17) <BBFADD17-672B-35A2-9B7F-E4B12213E4B8> /mach_kernel
Process: avqmd
Path: /Applications/Avira.app/Contents/MacOS/avqmd
Architecture: x86_64
Parent: avqmd
Responsible: avwatchdox.bin
UID: 0
Task size: 76 pages
Importance: Donating
IO Policy: Standard
Thread 0x6ee DispatchQueue 1 priority 31
101 start + 1 (libdyld.dylib)
101 main + 1811 (avqmd)
101 poll + 10 (libsystem_kernel.dylib)
*101 hndl_unix_scall64 + 22 (mach_kernel)
*101 unix_syscall64 + 499 (mach_kernel) -
IMac doesn't shut down properly.
When I shut down my iMac (whether I click to shut down immediately or wait for 60 seconds) it doesn't shut down entirely, but it shows the login screen. I noticed there is a "big" error message before it redirects me to the login screen. But it's just for 1 second, thus I can't read what it says.
Is this a known bug? Is there any log I can see what this error messages says? Hope anybody can help :-)Wow … I didn't expect an answer that fast :-)
No, I haven't tried to contact Apple for that. I hoped to solve it with some help here and the internet. If I can't, I'll contact Apple.
I am using a MBP, at home, with almoast the same settings and apps. "No" problems here so far. -
My beloved PowerBook G4 12" still holding strong after a hard drive replacement but most of the time doesn't shut down if not for a hard shut down holding the startup button. Anybody with the same problem?...
A process is refusing to die peaceably, probably.
You can get a hint by doing a verbose boot by holding the cmd-V combination down at power up. You will see a Unix terminal output of the boot process up to about the point that the login window process is started. Then later when you command a shutdown, you will hopefully see some similar terminal output and maybe see what process is not going away.
Also, you might see something on the system log in Console utility (you have to reveal the logs listing to the left and select system.log rather than the default console.log. You should do this right after booting so you can go back up into the system log to see if anything actually shows up. -
Poweroff doesn't shut down comp complitly!!!!
Hi!
The problem is that when i type poweroff it doesn't shut down the comp complitly.It just brings it to obp.
that what happens when i type poweroff from solaris 8:
synching file system...done
Program teerminated
OK _
I've tryed to power-off from obp it just thinks for a while and once again OK_
However i can reestart the system without problem.
Please help.
Thank you.
P.S:i brought my obp to default settings,but it didn't solve the problem.Hi!
Thak you for replay...
I have an ultra 5 with 360Mhz/2MB cpu.It did work fine until recently,i don't understand what has happend??!! -
My Macbook doesn't shut down when I use it for longer than 4-5 hours. Even if there are no programs running it still doesn't shutdown, the button may as well have a question mark on it because it does nothing.
Little help please. It's getting annoying having to hold the power button to shut it down.
(Restart and Logout don't work either but Standby does)This same problem is happening to me also. Doesn't happen all the time but enough to be a problem. I will use the shut down menu option and then the desktop icons leave; however, the dock is still there. I have waited several minutes (over 10) to see if the computer will shut down. I finally have to push and hold the power button and then the computer shuts down. I have not been able to find a common issue for this--appears random.
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My Mac Air doesn't shut down. It gets stuck on the grey screen!!!
My Mac Air doesn't shut down. It gets stuck on the grey screen!!!
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Itunes doesn't shut down completely, can't be restarted without ending task tree
For the past 3 years, whenever I use Itunes on my windows 7 laptop, the program sometimes has trouble shutting down completely. I have reinstalled itunes through the many versions during the past three years; many times, to no avail. Even though the window will close, when I try to open it again, nothing happens. Sometimes the windows circle appears briefly, but Itunes does not start.
When I open the task manager, I find that Itunes is still running, although it doesn't appear anywhere else, including the notification area (lower right corner of the status bar). Once I shut down the process, I can start Itunes again.
While this is a minor inconvenience, I worry that I am doing damage to other programs on my computer, or to my external hard drive (my itunes music collection is about 1.5 TB).
Other information that may be useful:
I am running Itunes 12.1.2.27, 64 bit. However, this problem has existed on all versions of itunes I have used on this computer for the past three years
When using any text field in Itunes (search field, changing track names, etc), the text field expands in a way that suggests some part of the code is missing. Also, the icon for itunes in the taskbar looks extremely low resolution (the circle is pixelated, not smooth).If it's happening on that computer even after re-installing multiple times you may want to contact Microsoft to have them look at your registry. It seems that this has been happening for quite some time with no resolution. In my experience, the registry on the PC was off and once that was corrected I never had an issue.
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How can i get my mac to shut down correctly?
This problem started a couple of days ago. I'm speaking of my iMac which is running Mac os Mavericks 10.9.4, it uses an Intel Core 2 Duo cpu as well. Recently when I shut down through the Apple button --> Shut down it simply goes to the white screen with the spinning gear at the bottom and it keeps spinning and does not shut down. The only way I can get my computer to shut down now is to force a shut down with the power button during an attempted shut down or just forcing it to shut down before trying to correctly shut it down through the Apple button --> Shut down. Please help, I've tried resetting the SMC as I've seen in other posts about this topic and any of the other issues that fixed it aren't my issue, I've checked. I'd appreciate any help given to try to fix my computer. Thank you in advance.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
☞ When posting a log extract, be selective. A few dozen lines are almost always more than enough.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent of each. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Startup Disk Doesn't Shut Down All The Way (restart required)
Is anyone experiencing problems using the Startup Disk in System Preferences?
95% of the time all my system does is close all applications, including the Finder, and then pause with my desktop picture, no mouse and no choice to try anything. I have to press and hold the power button to restart and when it does it doesn't start on the disk I asked for...
When it works it works as it should, but mostly it doesn't at all. Any ideas?inknpaper wrote:
Leopard should be a more efficient operating system than Tiger and thus everything should work slightly faster, if not a lot faster.
In every version of OS X, improved speed is largely the result of caching more data. Hopefully, it is obvious that creating the caches initially takes substantial time, & that updating them may also do so if there have been substantial changes to what should be cached.
This could be done on the 'back end' before shutdown, on the 'front end' after restart occurs, or with a combination of both techniques. From what I can tell, Tiger uses mostly the 'front end' approach, which makes for quick shutdowns but sometimes long startup times. Leopard seems to favor the reverse, doing what cache housekeeping it can before shutting down.
For me, this usually results in quicker overall restart times with Leopard, especially after doing anything that requires much cache maintenance. I guess your mileage may vary.... -
My mac does not shut down. I always need to hold teh start button in for five seconds to force it to shut down.
If I connect my ipda mini and iphot automatically comes up then iphoto hanges up and can't be shutdown uless I force quit it an dthen it whacks out the finder an dI have to force the machine to shut down.
I did teh oram zap thing and it seem to help temporarily but the problems reoccur. IS there a utlity of software package I can run?
LarryI agree.
So, just so I have a game plan.
Option 1.
External Drive:
Buy an external drive and do a clean install on that drive and migrate the apps etc on to that drive from the bad drive?
Option 2 Internal Drive:
1. Swap out the time machine drive for the new internal drive
2. Migrate the files apps etc. from bad system drive
3. Replace teh bad drive with the time machine drive and reset time machine
Option 3 two new drives
1. Swap out the time machine drive for the new internal drive
2. Migrate the files apps etc. from bad system drive
3. And repalce the time machine one with an external drive and do fresh time machine start.
Basically option 3 leaves me with a new internal disk and a new external disk as the time machine disk
I would like to keep my system drive internal. Doesn't this make for better speed?
What sounds good to you, or your option?
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