PSE11 - Crashing When Making Collage

I installed PSE11 about a month ago on to my new W7 machine and all seemed to be working fine until I tried to make a collage.
If I select the 300x300 template it seems to work but the A4 sizes crash the application.
I searched on here and tried the "reset to default" solution but I still get the same problem so I'm open to other suggestions and ideas although I'm wondering if it would be easier to drag the images in and arrange manually?

Thanks for the reply Barbara, I must admit when the 300x300 worked it would have probably taken me longer to rearrange the images than to start from scratch.
It's annoying that the feature doesn't work and I would like to know why but for the purpose of this exercise I'll go to plan B

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Message was edited by: Nikontraveler
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Message was edited by: Nikontraveler

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PSE11 - Crashing When Making Collage

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