PSE11 (retail) and also trial version PSE11 -fail to install - error shared technologies

I have purchased PSE11 and Premiere 11 bundle (Retail ) via Amazon U.K. - Also later attempted same install with trial PSE11 download.
3 full days with online tech support help with screen takeover by Adobe. After hours and no solution .. Anyone else having this issue? Any suggestions?
I've been through copying disc contents onto C Drive, deactivating protection, uninstalled my Roxio 2012 Pro as it has similar usage adobe etc..
I'm not very techy minded but now sort of crash coursing. Wish I hadn't bothered uninstalling my no problem PSE10 and passing it on.
Thanks in advance.

Thanks so much for taking time to reply and apolgies for delay responding to you.
On the fourth full day of online help from Adobe I got a techy superstar named Sooraj who via Adobe connect hung in there and after 4 hours of effort managed to resolve my issue. Everything is now up and running successfully. The problem was not the new software but it clashing with remnantsof previously trial oer software remnants under CS6 ????
In truth I'm not really sure exactly what. I just know I watched it being done on my screen. In hindsight i wish i'd asked in order that I could have passed on the info for others. Apparently other folk have been having similar problems.
I know I am happy to no longer see that continually repeated banner saying error installing shared technologies any longer.
Thanks again.

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PSE11 (retail) and also trial version PSE11 -fail to install - error shared technologies

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