PSE7 Aspect Ratio Crop Tool keeps seizing up on me

I run Windows Vista 32bit and PSE7+ACR 5.6 and I'm perfectly happy with this set up.  However, recently an annoying thing has been happening part way through editing a series of photographs, in that the aspect ratio crop tool seizes up completely, leaving me with the crop ratio that I last used before the lock up.
I have learned that the only way to resolve this is to save the picture I'm currently editing and close the Editor.  Once the Editor is re-opened the crop tool works fine again ... for a while.  I have tried uninstalling and reinstalling the programme but that doesn't work.
I would be interested to know if anyone else has had the same problem, and if so how did you cure it? I'm fairly desperate now - I tried the Adobe UK tech support twice today but was left hanging twice for more than ten minutes, so I had to give up as I'm on a fixed income I can't afford to waste money!
Any ideas anyone?

I haven't been ignoring your reply Hatstead (thank you for troubling by the way) but I have already tried this on the numerous occasions that the crop tool has locked up on me.  I've also tried 'Reset All Tools' but that has had no effect either.
I had hoped to see a torrent of replies from numerous knowledgeable PSE users and experts on this forum, since a similar post by me on other photography sites has not produced a definitive technical answer to this problem to date.  I don't want to have to resort to purchasing PSE9 or 10 (plus the accompanying Scott Kelby book) since PSE7 gives me all I require at the skill level I find myself.
Once again ... has anyone else had a crop tool locking up problem, and how did you resolve it?

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