PSE7 Organizer Corrupt Catalog?

I think my catalog must have gotten corrupted, but not sure.
Can't get my sync to work properly with on line backup. I have been trying for about two weeks, now. It used to work.
It keeps wanting me to tell it which picture I want to keep, the one on the computer or the one on line, yet NO MATTER WHICH CHOICE I MAKE, it comes back about an hour later asking the same question.
Tried writing down the file names, then manually go to both my computer and on line storage and delete both files.
Tried repairing the catalog even though it said there were no problems.
Tried optimizing, and checking thumbnails.
I have so much time invested in this program, I'd like to figure out an answer.
Can you help?

Your idea seemed to help for awhile. I saw more of the arrows in green than I have seen in a long time.
However, there is one picture that has come back 3 times and another twice. Each time I instructed the Resolve Conflicts window, choosing the X on my hard drive. I believe that means it should remove it from on line backup, right? (by the way, there is no thumbnail of a picture -- just blank space)
In the past hour the total of files ON MY HARD DRIVE and he total of files in ON LINE BACKUP h a s n o t changed.
I did a lot of clean up of files the past few weeks, (deleting doubles and pictures I decided I didn't want to keep) but none of the deletions had any effect on the on line files. 902 MORE FILES ON LINE than on my computer.

Similar Messages

Photoshop Elements 9 Organizer corrupts Catalog with program crash in offset 000253da

I have just installed Photoshop Elements 9 on a Windows PC (no previous version was installed) but when I try and load photos into the organizer either from a camera or photos already on hard disk I get the following error shortly after Organizer has generated the thumbnails :
Elements 9 Organizer has encountered a problem and needs to close
Error signature
AppName photosopelementsorganizer.exe AppVer 9.0.0.0 ModName tbb.ddll
ModVer 2.2.2009.1011 Offset 000253da
Following this error the program closes and the catalog is left in a corrupt state so that when Organizer is restarted it crashes again with the same error. The only way to get Organizer to start cleanly is by creating a new catalog in the Catalog Manager window by pressing [Ctrl] [Alt] and [Shift] in the Welcome Window when starting Organizer. Repairing the catalog does not resolve the corruption.
I have tried un-installing Photoshop Elements, then re-installing, downloading the latest updates from Adobe and then loading in just one photo from either my camera (Pentax k-x) or a file on the Hard Disk, but still get the same catalog corruption.
Can anyone help? The Organizer is unusable with this fault. My Windows XP operating system is at the latest fix level and all other software on this machine is extremely robust.
My system information is :
Elements Organizer 9.0.0.0
Core Version: 9.0 (20100905.m.9093)
Language Version: 9.0 (20100905.m.9093)
Current Catalog:
Catalog Name: Catalog Dave 6
Catalog Location: C:\Documents and Settings\All Users\Application Data\Adobe\Elements Organizer\Catalogs\Catalog Dave 6
Catalog Size: 129KB
Catalog Cache Size: 25KB
System:
Operating System Name: XP
Operating System Version: 5.1 Service Pack 3
System Architecture: AMD CPU Family:6 Model:10 Stepping:0 with MMX, SSE Integer, SSE FP
Built-in Memory: 959.5MB
Free Memory: 230MB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.13
Adobe Reader Version: 9.3
Adobe Acrobat Version: Not installed
CD and DVD drives:
D: (DVD+RW RW5240 BUS: 1 ID: 1 Firmware: 1.19)

Try the solution here:
http://feedback.photoshop.com/photoshop_family/topics/photoshop_elements_9_cd_program_purc hased#reply_5626978

Bizarre problem trying to import .MTS (AVCHD) files into PSE7 Organizer

Hi
b Summary of problem:
*I recently upgraded to PSE 7 / PRE 7
*I am trying to import .MTS (AVCHD) files into the PSE7 Organizer
*I get a "...did not contain any supported file types..." error on attempted import
b HOWEVER...
*I can edit same footage in PRE7
*This footage is automatically added to the Organizer
*I can play this footage in the PSE7 organizer but generating thumbnails takes ages
*Camera: Sony HDR SR12 producing .MTS files (full 1920x1080i HD)
*PC: Intel Core i7 940 CPU, 6GB RAM, RADEON HD 4870 512MB
*OS: Vista 64 bit
b Detail:
I have recently upgraded my PRE/PSE bundle to ver 7 primarily because the new version of PRE boasts support for AVCHD.
Having installed the new software I quickly tried editing footage in PRE7 with video taken on my Sony HDR SR12 camera (footage taken in full 1920x1080i HD) and it works! Hoorah! I can now finally edit AVCHD footage in it's native format using PRE. Thank you Adobe!
But my joy was very shortlived because when I tried to import some other footage from the same batch into my PSE7 Video Catalog it wouldn't work. I got a pop up box containing the following error:
i "Nothing was imported. The file(s) or folder(s) selected to import did not contain any supported file types, or the files are already in the catalog."
Under this message is a list of the files that I tried to import. Next to each one there is a reason (it's the same reason for each clip):
i "Reason: The file is damaged or is a format that cannot be included in the Organizer."
To import files I use the following method: File / Get Photos and Videos / From Files and Folders
HOWEVER, the files that I imported directly into PRE7 in order to edit them have (surprise, surprise!) automatically been added PSE7 Organizer's Catalog. It takes a quite a while to generate a thumbnail for each clip but it does eventually do it and when it does I can play that footage in PSE7.
Just in case you're confused by this stage... If I try and manually add files to the PSE7 Organizer it doesn't work BUT if I edit that footage in PRE7 and then load the PSE7 Organizer I see the footage has been automatically added. This makes no sense whatsoever!
Am I doing something really stupid here? Why oh why will the PSE7 Organizer not import .MTS (AVCHD) files?!
NB: While searching for a solution to this problem I have, thanks to this Forum, found out about the K-Lite Codec Pack. I downloaded and installed the Basic pack v4.4.5 and now I can, at least, play my .MTS video files in Windows Media Player... I wish I had found out about that a couple of months ago because it would have saved me from buying Cyberlink PowerDVD 8!
Please someone help before I lose the plot.
Thanks
Patrick
b PC: Intel Core i7 940 CPU, 6GB RAM, RADEON HD 4870 512MB, Vista 64 bit
b Camera: Sony HDR SR12 producing .MTS files (footage in full 1920x1080i HD)

Hi
I'd just like to add an update to this post.
b Summary:
*K-Lite Codec Pack clashes with Sony's Picture Motion Browser (PMB) software
*Analysis of video in Sony's PMB is well worth doing!
*You can Drag and Drop clips from Sony's PMB into PRE7
b Detail:
As you've probably gathered I have now settled on using Sony's Picture Motion Browser (PMB) to Catalog all my video. Sorry Adobe to talk about someone elses product but the Adobe Organizer just can't cope with AVCHD footage no matter how you manage to import it! It's far too sluggish and my PC has an Intel Core i7 940 CPU with 6GB RAM and a 10,000 RPM HDD!
Anyway, in my first post you'll have read me raving about the K-Lite Codec Pack but sadly I've had to uninstall it because it kept on causing PMB to crash. PMB runs much smoother and quicker WITHOUT that codec pack. Something about it clashed with PMB. The once agile PMB became sluggish and unresponsive.
Having now removed the codec pack PMB is back to being agile and generaly lovely.
To view AVCHD footage outside of PMB I have reverted to using Cyberlink's PowerDVD 8 - there's always a pregnant pause between double-clicking on the clip and it playing but that's the only drawback.
If you are going to use Sony's PMB for cataloging your video collection (and I recommend you do so BUT only if you have AVCHD footage - otherwise stick to Adobe's Organiser) then I can fully recommend "Analyzing" all of your footage. This takes time and a bit of patience because it kept stopping for no apparent reason but would readily start up again (without having to do anything else) BUT once it's done it'll reward you with the following:
*Filter on any combination of Scenery, People, Smiles - e.g. with a click of a button you can isolate footage that contains smiles, etc
*Face Search - if you select some or all of the footage in the right-hand pane it will then put a small thumbnail for all of the different faces in that selected footage in the bottom "Face Search" pane. If you then click on one of those thumbnails it will jump to the clip(s) that contain that face and grey out all the other clips
*Expand Videos - This tool is brilliant! In normal viewing mode you get a thumbnail of the video whether you're in Folder view, Calender view or Detail List view. If, however, you select "Expand Videos" from the tool bar it will show you a series of frames contained within that clip. You can choose from "Highlights" or various regular intervals (5 secs, 10 sec, 30 sec, 1 min, etc). The Highlights option does a pretty good job of picking out the significant changes within the clip
Lastly, I have discovered that you can drag a clip from Sony's PMB into PRE7. It won't let you put it directly onto the Timeline but it will let you drop it into the Project file list (found under the Edit tab).
I do hope that this info has helped others like me who are trying to get to grips with editing and cataloging AVCHD footage.
Patrick

Possibly Corrupt Catalog .Dat Files - A Serious Problem?

This question continues from http://forums.adobe.com/thread/804620?tstart=-1.
The three .dat files (backupCt.dat, collstatus.dat and tagstatus.dat) in one of our Adobe\Catalog Folders subfolders ("Paintings") may be corrupted. Whereas these files appear to be rewritten routinely, along with the thumb.5.cache file, each time Adobe Photoshop Elements is opened to one or another of our catalogs, the three files have not been rewritten for the Paintings catalog since 3/9/11, although that catalog has been opened almost every day. This situation came to my attention because the three files showed up in error messages in the Second Copy backup program I run every night, saying that the three files could not be copied because access is denied. In my previous post (referenced above), MichelBParis suggested that I could delete those files safely and that they would be rewritten when the catalog was next opened. However, I can't delete the files, rename them, or move them elsewhere because of the access denied status (I get an error message asking me to be sure that the disk is not full or write protected [which it is not] and that the files are not currently in use [which they are not, at least as far as I can tell -- Adobe Photoshop Elements has been closed when I have attempted all procedures, and I don't see any other applications or processes running, as per Task Manager, that I can immediately identify as belonging to Adobe). I have thought about restarting the computer in Safe Mode to see if I can delete the files then. However, I am a bit nervous about trying this, as the Paintings catalog in question is huge and of enormous importance to my wife -- I don't want to do something that might inadvertently make it impossible to access or use that catalog (as happened to us once before when we were using Adobe Photoshop Album Starter Edition 3.2, and the catalog became corrupted).
My questions:
(1) Does anyone know what these three .dat files actually do? I've not so far been able to find this information via Google.
(2) If these files remain in their present state (access denied and non-rewritten), do we run the risk of ending up with a serious problem down the road and loss of our ability to access the catalog (or some other loss of functionality)?
(3) Would it be safe for me in fact to delete these three files if I can find a way to do so (e.g., in Safe Mode)?
(4) If it would, indeed, be safe for me to delete the files, and if that would seem to be a next step to try, are there any suggestions for how I could go about doing so?
(5) Any other suggestions about how I can get the Paintings catalog back in proper shape?
Thanks for any help anyone can provide!

Most likely the files are not corrupt if your basis is that the backup program cannot open the files. However, I would be concerned about the security settings in the files if multiple users need to access the same catalog. This might be why you aren't seeing any changes to the time/date because one of the user doesn't have rights to modify the file.
Please tell me what OS you are running and what version of PsE?
For PsE 9 (and I think 8), you can modify the media-analysis options from the Organizer...
Menu 'Edit->Preferences->Media-Analysis'
Uncheck either checkbox as shown in the red circles
After hitting 'OK', exit the organzier and reboot.
See if you can access the .Dat files.
Instead of copying the catalog, I would just create a new empty catalog. This can be done as follows...
Menu 'File->Catalog...'
Make sure you note where the current catalog is located before you continue. The name of the current catalog is found in the box at the bottom of the dialog with [Current] added to the end of the name. Now...
Click on 'New...'
Enter the new catalog name.
Click on 'OK'
The organizer will use the new catalog. You will now see nothing is in the organzier.
See if you can access the .dat files. You may need to reboot.
You can select the previous catalog as follows...
Menu 'File->Catalog...'
Click on the previous catalog name
Click 'Open'
There is something not right with the security settings especially if you want multiple users to be able and access the catalog. As far as how things got messed up -- I have no idea. Some possible options are that one user has more rights than another user. The one with more rights created the files just fine but the other user has no way to read the files. Or someone was messing with the security settings.
Security settings in Windows can get very complex very fast. I hesitate attempting to walk through this can be done because there could be many factors which has caused this issue. You could have specific security settings on the files which override parent directory security settings. Or the parent directory security setting could simply be wrong.
You first need to determine if both users need write access to the catalog. If this is the case and they are not administrators, I would go ahead and set the security settings on the folder containing the catalog. You do need to be careful so you don't remove security settings such that you cannot even make changes to the security settings. Make sure you give full control to "This folder, subfolders, and files" in the Permission Entry dialog.
I would encourage you to look at the effective permissions on all files in the catalog after making any changes and before you start up PsE again. I have no idea what would happen if the security setting was wrong on a single file. This could cause a corrupted catalog depending on how PsE is written.

Moving folder in Organizer corrupts contents

I just got Photoshop Elements for my wife, and she spent quite a bit of time renaming & tagging hundreds of our photos.
We just discovered that several folders of the images she'd been working on were corrupted... none of the jpegs were able to be opened in any software package I tried.
Luckily, all these files are on a zfs fileshare on my storage server, and I had a somewhat recent snapshot we were able to clone & use to restore the bad files.
And then it happened again, while I was watching her work -- she got done re-tagging a bunch of pictures in a subfolder, then in the Elements organizer application moved the subfolder into another one for "To Be Printed" -- and poof, all corrupt again.
Like I said above, the files are on a mapped network drive, shared from an OpenSolaris box via CIFS to my wifes laptop running Vista. It wasn't an issue of the file extension... the actual JPEG headers were corrupt. I haven't gone into the file with a hex editor to find out [but if it would help Adobe fix it I can repeat the process & send them some of the bad files for analysis]. And I'm very certain it wasn't a bad disk... zfs is one of the safest most uncorruptible filesystems available, and the data is stored on the equivalent of a RAID configuration. But even it can't fix data if the data it's told to write has logical errors introduced at a higher layer.
More than likely it's a peculiar (just speculating here) combination of the way Adobe Elements moves folders and the way Vista maps CIFS drives. I'm still Googling/Binging the problem, but haven't turned up anything yet. If I wasn't able to reliably reproduce it, I'd just call it a random quirk and have forgotten about it by now... but this is a bit odd. And it may impact the way I manage storage, as now I'll have look at how I persist my snapshots due to the uncertainty of when the corruption would be introduced.
Has anyone run into this before? Any thoughts/solutions? I have to say I'm very disappointed -- I had done quite the marketing job to sell her on using this software versus manually working on everything... only to find out we run the risk of losing irreplaceable photos every time she works in it.

Hi,
If your catalog is corrupted you can repair it through File>Catalog , select the corrupted catalog and choose Repair. Hope that will help to great extent.
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BAEllison wrote:
I had done quite the marketing job to sell her on using this software versus manually working on everything... only to find out we run the risk of losing irreplaceable photos every time she works in it.
Also in order to avoid running into the risk of losing your work permanently you can choose to maintain an online account on www.Photoshop.com and use the back-up Sync feature of Elements Organizer to maintain a backup of your files, albums and tags to be able to recover them from you online account if you were to lose these permanently from your Desktop. You can sign in to the account from the Organizer and enable Backup/Sync through Edit>Preferences>Backup Sync Preferences.
Thanks.

Best way to restore corrupted catalog

The catalog apparently got corrupted in PSE 12 when I attempted to move some items from C to an external drive, and the program crashed during that process. The last backup in PSE was about 3 weeks ago. I also have an Acronis backup of C drive from a couple days before the failed "move" of files.
I discovered the problem when trying to run a new full backup: it got to 76% after 18 hours and created a partial backup that was 759 GB plus. The prior backup was only 309 GB. There have not been more that 2 GB of additions since the last backup. The only other change I know of is the failed "move" of files within PSE from C to the external drive where all of the other photo files reside.
Should I try to simply copy and paste the Acronis version of catalog and replace corrupted catalog? Or should I restore prior PSE backup?

The failed 'move' generally does not crash the organizer. What you can check is that a 'move' from the organizer first copies files to the destination drive or master folder, and creates a journal to update the database. If the copying process succeeds, then the original photos are deleted and the catalog updated. If the organizer does not crash, the result will be a partly copied library, but no change to the catalog. In your case, we cannot be sure what happened to the database. Since you were able to attempt a backup, the catalog was useable but there is a mystery about the 759 GB instead of 309. I suppose you already tried a 'repair anyway' for the catalog.
I would first check that the files you wanted to move have not really been moved, and that only a part of them has been copied to the destination drive.
If that's the case, I would delete the copies (or move them in a different locotion than your target location).
Restoring the catalog from the Acronis backup would be the next step. Remember that the catalog is the whole folder containing the database, catalog.pse12db. You can choose to restore to the original location or elsewhere. If elsewhere, double click on on the catalog.pse12db file to open the organizer with the Acronis catalog.
Report about your progress...

Sharing PSE7 Organizer keywords with Bridge?

I want to share my existing PSE7 Organizer keywords with Bridge. I searched the forums and found an some answers to use PSE7's "File/Write Keyword Tag and Properties Info to Photo" menu option. I did some tests with that option, and it appears to only do what I'll refer to as "additive writes," meaning it will add keywords in PSE7 Organizer for a particular photo, but it will not remove any keywords which are presently in the photo file but not in Organizer's informaton for the same photo file.
I'm guessing this is the case because PSE7 Organizer cannot assume the keyboard already in the file originally came from Organizer itself, or that the user (regardless of where an existing keyword came from) wants to remove a keyword if it's not in Organizer for the same file. It would be nice if there were a preferences option which one could select such as "Replace all keywords when writing to file" so that a user like myself could make Organizer's keywords the main keywords.
Does anyone happen to know if I understand this correctly, or is there a way to remove a PSE7 Organizer-written keyword from a file (based on its non-existence in PSE7 Organizer for the same file)?
If there is no way around this, I'm wondering if it may be better to do things the Bridge-way (which seems more like the general standard) since it seems to always keep the current info in the file, so the state is always with the file itself. Even if some features are missing, it may be better than dealing with this sort of PSE7-only feature. Any comments on this would be great to hear.
Thanks for any insight on this,
Tom

Okay, that makes sense on the Albums. I wasn't aware that Albums were ordered.
I was using Bridge some more after my post yesterday, and I was seeing that with PSE7, both Albums and Keyword items seem more readily accessible regardless of location of the items (photo files) because there isn't an extensive file system search required since the DB provides a quick search (assuming first-searches and no pre-existing caching in Bridge).
I started testing Collections with Bridge, and realized that it was sort-of doing that. This is another aspect of Bridge which is sort of a "db" aspect of Bridge in that it requires the browser to persist data seperate from the photo file. .
What can be a little frustrating about any browser-persisted informaton (such as that for Collections) is to not find anything in the docs about how to ensure one gets a good backup of that info. PSE7 does a great job of providing a feature to do just that. Recall this is one thing I really liked about PSE7 when I was unaware of the benefits of Bridge's "minimalist db" approach (where a "db" in Bridge is anything persisted by itself such as Collections).
The "how to" backup app-persisted information (aside from docs a user saves, where the user knows the location) is a must for any pro-am or pro person, if not an end user. People don't want information that is key to something they're building over time to be persisted in some mysterious unknown location. I couldn't find what I wanted in Bridge docs, so I did my own hunting, and found Bridge Collection information hiding in "%APPDATA%\Adobe\Bridge CS4\Collections" (i.e., c:\Users\<user_name>\Roaming\Adobe\Bridge CS4\Collections" on my laptop) in files named "<collection_name>.filelist". But even with that info, I, as a user, would still have to test to ensure I could get a backup good enough for disaster recovery / restoration. I'm a relatively technical user so I cannot imagine what "Dad" or "Mom" would do. This sort of thing is bothersome only because it's remedied with at least a small paragraph in the docs. What would it take to say "Backing Up Bridge Information: If you have a backup program which backs up the "%APPDATA%\Adobe\Bridge CS4" you will have all necessary data to restore the information that Bridge maintains. You must ensure you backup your photo files..." etc. etc. Without that, I have to do a bunch of hunting and testing.
All that said, I see how Collections, maintained by Bridge, offer some of that PSE7 power where you don't have to search for files in various locations to find what is already noted in a central Bridge file or "db" such as a Collection for which Bridge has a list of files in the Collection itself. (If Collections could contain other Collections, that would be a nice touch. I didn't see that ability.)
What I still like about Bridge's approach is that while Albums don't exist, and while Collections are hierarchical, there's a feeling that Bridge is not taking things over where you are forced to use that app. It persists some items relating to its organizational features, but keeps the rest of the info right in the photo file. Still a nice balance. Another nice thing about this minimalist approach is that there's no importing per se. Everything is browseable/maintainable since the file system is the photo db.
All that said, I can see where PSE7 does things for the non-power user such that they can just use, say, an Album, which has a familiar name, and behaves like an Album with ordering and whatnot. A user like me doesn't need that since I can use tools to create an Album like effect, so the Bridge approach wins since I can fend for myself in areas were I don't see PSE7 to hand hold.

LR2 Experienced System Crash & Corrupted Catalog - Need Help!!!

We are using: Mac OS X Version 10.5.8
Background on Lightroom Use:
The size of the catalog in question is 296 MB.
Pictures on an 8GB smart card were being uploaded into lightroom and simultaneously moved into a folder on an external hard drive at the time of the crash. (During this download, the imac screen gave us a very scary...."Death Veil" that started at the top and slowly covered in a downward motion the entire screen, freezing up the computer completely.)
The error message said we needed to restart the computer using the restart option or shut the computer down using the on/off switch.
Since the computer was "frozen" we were unable to access the restart option so we hit the off switch, holding it down until the imac shut itself down.
After waiting for approximately a minute, we restarted the imac.
The imac started as it usually does, however, when we opened Lightroom2, the following message appeared:
After Selecting the "Repair Catalog" Option the following message appeared:
Other catalogs are operating properly in LIghtroom.
We have no available backup and are looking for someone who can assist with
perhaps fixing the corrupted catalog. (Literally, thousands of hours)
Mahalo Nui Lo

If you ever ran "Save" on a lot of images, you'll have all your edits and metadata for those images, and if you ran save recently on the whole catalog of images, you'll be pretty well off. In such a case, I'd start a brand new catalog, and Import in place all the images.
However, assuming the worst, that the above avenue won't yield much, one particular Adobe employee, Dan Tull, is a whiz at repairing catalogs, and you may get it done by sending the catalog to him. From a post long ago: Dan Tull can be contacted at dtull-at-adobe.com .. .. note that @ has been substitued with -at- in above email address .. I haven't seen Dan in this forum for a while, so it's not a for sure thing.
With best wishes,

I try to drag a photo folder into lightroom 4 on my MAC, lightroom fails to open and a 'Corrupt Catalog Detected' screen pops up. Clicking on 'repair catalog' does not work either. Any suggestions?

I try to drag a photo folder into lightroom 4 on my MAC, lightroom fails to open and a 'Corrupt Catalog Detected' screen pops up. Clicking on 'repair catalog' does not work either. Any suggestions?

I'll have to get a better instructor on deleting the preferences since when I've doen it in the past nothing is there when I open LR the catalog is gone. I assumed that was what was supposed to happen so I start importing all over again. But that is a different issue...
The problem has been happening since at least the beta of 3 came out and I saw other posts back then saying they had similar issues but I assume it was a beta thing... But since the full version came out and through each incremental change I haven't seen an improvement. If anything it has gotten a little worse with time.
I have to try to be careful to not be in a hurry and start clicking around in the catalog as it seems fragile until it has cataloged all the photos in the library. When starting you will see the numbers populate the folders very slowly and I try not to click on a folder that hasn't had the number of photos pop up yet. Also draging the slider down to see more of the cataloge can have the same affect and crash the system.
I wish I had more to go on.. I believe it may be a resources issue but as I went from 3-4 Gig I thought it would get better. I don't have big programs running but did have outlook and word running in the background along with firefox and chrome.
And yes it only happens on this HP desktop (it's 2+ yrs old) and may be showing it's age a bit. My laptop which has less resources doesn't have the issue.. I have them sharing the catalog. (not at the same time) just when I'm working in other places in the house.
Jeff

Having corrected my corrupt catalog (PSE 11) I now have thousands of duplicate images. Is there any way of of removing the extra copies? I've had suggestions that apply to Windows, and iPhoto but can't find any advice for Photoshop Elements on Mac Maveric

Having corrected my corrupt catalog (PSE 11) I now have thousands of duplicate images. Is there any way of of removing the extra copies? I've had suggestions that apply to Windows, and iPhoto but can't find any advice for Photoshop Elements on Mac Maverick

You used the data. Verizon can not see what it was sued for. However your phone can see whats apps used the data. go to settings-data usage- there will be a place that says data usage cycle. line the dates up with your cycle. then there will be a bar graph below that extend bother white bars one all the way to the left and one all the way to the right. after those are extended below that will be a list of apps, there should be one that used over 2 gb and that will show you what app used that data in her purse

Temporarily unable to repair corrupt catalog

i'm running the current version of lightroom. it is giving me a dialog box that says:
temporarily unable to repair corrupt catalog
lightroom encountered problems reading or writing from disk when attempting to repair catalog
the operation may succeed in future attemps
if you wish to try again, please first check available disk space and close all other applications
each time i try, the same dialog box appears.
the corrupt catalog is located on a 1tb drive, 554gb used / 357gb free
what can i do to fix this?

I presume you don't have a recent-enough catalog backup (?)
I bet you won't let that happen again..
Anyway, depending on what's wrong with the catalog, you may be able to recover develop settings (only) via a plugin called WreckHover (free, by me).
In addition to catalog, settings may be stored in:
* xmp if you've saved metadata (if not, I bet you won't let that happen again either) - recovered when importing new photos, or reading metadata (Library menu) of already-imported photos.
* exported versions (if exported with all metadata) - you can recover settings from those via the same plugin: WreckHover.
Note: you'll need to restore a backup catalog first, or start a new one if no backups (really?).
Good luck,
Rob

Corrupt Catalog Files. Can anyone help please?

My computer shut down unexpectedly, and now Lightroom 5 is giving me and message stating Corrupt Catalog Files. When I try to repair as suggested it says it has encountered problems reading or writing from discs when attempting to repair. Can anyone help please?

How recent is your backup?

Lightroom Corrupt Catalog problems- Help!

Lightroom Corrupt Catalog problems reading/writing from disk when attempting to repair - Help! I have my LR box in hand and my product keys and license info but can't find the disk. I'm assuming this is the only way to repair. Suggestions, Comments are welcome and appreciated.
Thanks in advance!!!

Corrupt catalog will not be fixed by re-installing the Lightroom software (although if I were you, I'd still find that disk!)
If I were you, I would first check a recent backup of your catalog file, and see if that will open (double-click on it in your operating system). If that opens properly, I would just use that file.
If it doesn't open properly, then one trick that sometimes works is to open a blank catalog in Lightroom, then File->Import from Another Catalog and point to the catalog file.
And if that doesn't work, please write back with a lot more details, including operating system, version of Lightroom, and much more detail abou

Peculiar Problem: Corrupt Catalog?

1. The Basic Problem: In Lightroom 3.2 and now 3.3, when new images are downloaded, the folders appear in the list of folders (in the left-hand panel) and the same folders appear in the Lightroom_Library folder on my N drive. However, when Lightroom is closed and reopened, these folders no longer appear in the list of folders in the left-hand panel of Lightroom. The folders and their images are still on the N drive and can be accessed with Photoshop.
2. The two sets of imported images that have been a problem were shot in late October and late November. I had not taken any photos prior to that since August. I made three backups of my catalog in August long before I began to have the current problem.
3. I have synchronized my 2010 folder (which contains the problematic folders) in the list of folders in the left-hand panel. This action replaced the two missing folders shot in October and November in the list of folders; however, they both disappeared again when Lightroom was shut down and reopened.
4. I noticed that when I import test images and the folder name appears correctly in the list of folders in the left-hand panel and then turn Lightroom off and then on again, even though the folder disappears from the list of folders, the images themselves still appear on the screen, which means, does it not, that the images are in the catalog even though they are not showing in the folders list.
Following up on this, I imported some test images and gave them a unique keyword. I then shut Lightroom down and reopened it and that folder was missing from the list of folders in the left-hand column, but I was able to bring the images up by searching for the photos using the unique keyword that I had given them, which is, I think, more evidence that the images are in the catalog.
5. I spoke with an Adobe customer support representative, and as a last resort, he created a test catalog into which he imported new images. The images appeared in the list of folders. Lightroom was then shut down and reopened, and the folder was still in the list of folders in the left-hand panel. Based on this experiment, the Adobe representative concluded that my catalog was corrupt, and that I would need to import my current catalog into a new catalog to solve this problem.
6. Except for this one problem, the catalog seems to function normally, and I have checked the integrity of the catalog and this has turned up no problems. I have not received any warnings from Lightroom 3 to indicate that the catalog is corrupted.
6. Since I thought I was dealing with a corrupt catalog, I substituted one of my backups from August, which was made at a time when I was having no problems with the catalog; however, I am having the same problem with this backup catalog. Does this suggest that the problem may not be that the catalog which first showed the problem is corrupt?
7. The support representatives that I spoke with gave me somewhat different recommendations for transferring this catalog to a new catalog. One suggested that I create a new empty catalog and then combine the corrupt catalog with the new one. In this case wouldn’t the new catalog be corrupted too?
If I have to accept that the problematic catalog is corrupt, how exactly do I transfer the contents of the corrupt catalog to a new catalog without losing anything?
Thanks.
Roger

Create a brand-new test catalog and try importing the two folders into it. If they still disappear it is something to do with those folders or their contents. If they seem ok, then it could be something wrong with your catalog. When importing make sure you've done right-click Include Parent Folder enough times to make it the same relative depth of folders as your regular catalog.
I assume you've done an optimize catalog with test-integrity enabled.
I have seen problems in the past with folders that had some weird character or were longer than the rest so see if that is the case for these two. When the folders do happen to be visible, you might try renaming them (within LR) to something much shorter and see if they work, then.
Before messing around too much, I'd write XMP files (select all / Metadata / Write Metadata for Files) for all the photos in these two folders, so at some point if things go completely haywire, you can at least reimport the photos with their current set of adjustments applied although linkages to them in collections and keywords and such may not be as lucky.
You can also use File / Import from Catalog... and File / Export to Catalog... to create working copies of just those two folders in another catalog but if the catalog, itself, is corrupted, that may only propagate the corruption.

A Peculiar Problem: Corrupt catalog?

1. The basic problem: In Lightroom 3.2 and now 3.3, when new images are downloaded, the folders appear in the list of folders (in the left-hand panel) and the same folders appear in the Lightroom_Library folder on my N drive. However, when Lightroom is closed and reopened, these folders no longer appear in the list of folders in the left-hand panel of Lightroom. The folders and their images are still on the N drive and can be accessed with Photoshop.
2. The two sets of imported images that have been a problem were shot in late October and late November. I had not taken any photos prior to that since August. I made three backups of my catalog in August long before I began to have the current problem.
3. I have synchronized my 2010 folder (which contains the two problematic folders) in the list of folders in the left-hand panel. This action replaced the two missing folders shot in October and November in the list of folders; however, they both disappeared again when Lightroom was shut down and reopened.
4. I noticed that when I import test images and the folder name appears correctly in the list of folders in the left-hand panel and then turn Lightroom off and then on again, even though the folder disappears from the list of folders, the images themselves still appear on the screen, which means, does it not, that the images are in the catalog even though they are not showing in the folders list.
Following up on this, I imported some test images and gave them a unique keyword. I then shut Lightroom down and reopened it and that folder was missing from the list of folders in the left-hand column, but I was able to bring the images up by searching for the photos using the unique keyword that I had given them, which, I think, is more evidence that the images are in the catalog.
5. I spoke with an Adobe customer support representative, and as a last resort, he created a test catalog into which he imported new images. The images appeared in the list of folders. Lightroom was then shut down and reopened, and the folder was still in the list of folders in the left-hand panel. Based on this experiment, the Adobe representative concluded that my catalog was corrupt, and that I would need to import my current catalog into a new catalog to solve this problem.
6. Except for this one problem, the catalog seems to function normally, and I have checked the integrity of the catalog and this has turned up no problems. I have not received any warnings from Lightroom 3 to indicate that the catalog is corrupted.
6. Since I thought I was dealing with a corrupt catalog, I substituted one of my backups from August, which was made at a time when I was having no problems with the catalog; however, I am having the same problem with this backup catalog. Does this suggest that the problem may not be that the catalog which first showed the problem is corrupt?
7. The support representatives that I spoke with gave me somewhat different recommendations for transferring this catalog to a new catalog. One suggested that I create a new empty catalog and then combine the corrupt catalog with the new one. In this case wouldn’t the new catalog be corrupted too?
If I have to accept that the problematic catalog is corrupt, how exactly do I transfer the contents of the corrupt catalog to a new catalog?
Thanks.
Roger

Create a brand-new test catalog and try importing the two folders into it. If they still disappear it is something to do with those folders or their contents. If they seem ok, then it could be something wrong with your catalog. When importing make sure you've done right-click Include Parent Folder enough times to make it the same relative depth of folders as your regular catalog.
I assume you've done an optimize catalog with test-integrity enabled.
I have seen problems in the past with folders that had some weird character or were longer than the rest so see if that is the case for these two. When the folders do happen to be visible, you might try renaming them (within LR) to something much shorter and see if they work, then.
Before messing around too much, I'd write XMP files (select all / Metadata / Write Metadata for Files) for all the photos in these two folders, so at some point if things go completely haywire, you can at least reimport the photos with their current set of adjustments applied although linkages to them in collections and keywords and such may not be as lucky.
You can also use File / Import from Catalog... and File / Export to Catalog... to create working copies of just those two folders in another catalog but if the catalog, itself, is corrupted, that may only propagate the corruption.

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