PSE8 Organizer crashing... who else?

I've been editing several pics from the organzer. I launch Elements from the quick edit (or whatever it's called) window to edit the current pic, I then save it and close the edited pic from the editor.  When returning to the organizer, it sometimes crashes shuting it down and causing strange behavior to the edited image... sometimes ignoring the changes made, sometimes including the edited image as a separate pic (not part of a version set), etc.
Anybody else experiencing unstable behavior from the organizer?

function(){return A.apply(null,[this].concat($A(arguments)))}
I talked to Adobe Tech. support and they said PSE7 is not compatible with Windows 7
To clarify: Many people have reported that PSE 7 and earlier versions run just fine on Windows 7 (I have tested PSE 5.0.2 through PSE 8):
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_PSE_and_Windows
In general, Adobe only provides customer support for versions of Windows that were listed on the original system requirements of the product. It wouldn't surprise me if a support person said PSE 7 "wasn't compatible" with Windows 7 in an attempt to get you off the phone -- Adobe support is notoriously incompetent, and they have a reputaiton for saying anything just to close out a case (and recently, closing cases before they provide an answer).
But even though Adobe refuses to provide support, you're not missing much -- they're not well-trained on the product and they're just reading from the same troubleshooting script that has been referenced here.

Similar Messages

  • PSE 10 organizer crash

    Recently I transferred my 18.000+ PSE 10 catalog to another hard drive. Everything went well but ....
    After importing the first batch of new photo's the organizer suddenly crashed. This never happened before.
    For the last 10 days I have been searching for a solution with no result. Among other options I have removed the Thumb.5.cache file, and removed the psa.prf and status.dat files. Concerning the first option, removing the Thumb.5.cache file, it seemed to work, but after rebuilding the cache file the organizer crashed again.
    I am getting kind of desperate, is there anybody out there who has any idea's?
    Thank you in advance,
    Laurens Swarte
    the Netherlands.

    The solution is in the above.
    Should Adobe read this, they should take note that a virtualized environment does not provide a decent fidelity emulation of multi-core CPU systems.  The ONLY way to test the reliability of an application is on REAL hardware.

  • PSE 8 organizer crashes when I try to create a slide show

    I'm running Win7 ultimate 64 on my core i7 machine, with a radeon 5850 graphics card.  When I'm in PSE8 organizer and I try to create a slide show, the program crashes immediately.  PSE8 seems to function normally and I haven't had issues yet with editing photos with any of the tools.  Any ideas for a fix?

    I've got the same problem. I have just bought a Windows 7 PC with an i7 processor and 8Gb RAM. This wasn't an issue with my previous PC running Windows XP and PSE 6 so I thought it was down to PSE 6 and Windows 7 being somehow incompatible. I therefore downloaded a trial of PSE 8 but this also crashes every time I try to create a slide show.
    I have uninstalled Intervideo WinDVD as recommended by John's link and followed the other instructions as well but this bug doesn't seem to go away.
    However a workaround for me is that I can open previous slide shows (created under Windows XP and PSE 6), edit them and save as a new project. The slide show function is still very very unstable however and I have to save after each single successful action. It seems to crash at random but mostly when I try to insert any music into a project. It can be very frustrating and time-consuming for something that should be a very simple task for a grown-up, expensive program.
    Anybody got any other ideas? Of course I've reported this to Adobe but I'm not expecting a reply (I've never had one so far so why should they change?).

  • Elements 10 organizer crashing

    I have recently upgraded to Elements 10 and the organizer is exhibiting some strange behaviors. 
    1.  It seems to crash A LOT. (You know "Photoshop Element Organizer has stopped working - checking for a solution to the problem")   It has crashed several times when I tried to create new catagories but it also just seems to crash randomly.
    2.  Frequently the pictures in the organizer appear fuzzy if I push up the viewing size.  This never happened with the previous verisions I used -- Pictures were always crystal clear.  I have gone to the source files and they are fine. 
    I am running PSE 10 on a brand new HP quad core computer running windows 7.  My photos are stored on an external drive because I have approximately 50,000 photos. 
    If anyone has had similar experiences or has a suggestion I would be very grateful

    Howard What you state supports my contention. OE and PRE are not compliant with Aero, and show these problems. PSE is compliant (partially) and it seems to work okay. Take care and stay tuned. John H.
    Date: Fri, 2 Mar 2012 13:53:54 -0700
    From: [email protected]
    To: [email protected]
    Subject: Elements 10 organizer crashing
        Re: Elements 10 organizer crashing
        created by Howard_Woodard in Photoshop Elements - View the full discussion
    Ok, this time I really mean it -- I give up on Organizer. It simply isn't ready for prime time.  I'm no technologist so I can't relate to APIs, GUIs, CODECs, etc but I can relate to "works" or "don't work" and this program does not work.  Occasionally working for short periods of time does not qualify as "works". As I mentioned above, it looked like EO was ignoring my folder selection and importing from my mirrored image.  Well, it turns out that it was importing from the correct folder -- at least as long as it would run it was -- but reported location incorrectly in the properties box.  I disabled my backup (X:) drive and properties reported that the file was on the "C:" drive which is correct.  While leaving the properties box up I simply enabled the mirrored drive and, wa la,the properties box changed and started reporting that the file was on the "X:" drive. Because of all the Exception code 5 entries that were reporting problems with codecs and dlls I had already started uninstalling things and reducing the types of media files that I was trying to organize.  Then it occurred to me that was nuts.  I already have a couple of organizers in Windows Live Photo Gallery and Google Picasso 3 that actually do work.  The hope of visual search simply isn't enough to overcome "don't work". I'll keep using PSE10 - I like it -- but I'll skip this poor excuse for an organizer.  Maybe down the road when the Adobe folks figure out how to make an application like this work I'll give it another shot. Adios my friend, good luck, and thanks for the help I was offered and given.
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4242223#4242223
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4242223#4242223. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Photoshop Elements by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Elements 9 organizer crash

    my elements 9 organizer crashed with mac os. 
    what can I do?

    You don't need to retrieve them because they're not "in" the organizer. The photos are wherever you put them (or if you imported from iphoto wherever you told PSE to put the copies it made), and your catalog is usually in your username>library>application support>adobe>Elements Organizer>catalogs, unless you deliberately put it someplace else, in which case it's where you put it.

  • PSE8 Organizer not automatically reading media card

    Hi,
    I have a client that is using PSE8 Organizer and all of a sudden it has stopped reading the media card automatically. My client believes this happened after an update by Adobe Updater.
    They say that it used to be a simple process of placing the card in the card reader and then a window would pop up where they would select the icon / program for PSE8, however the icon was missing and when clicking this link, my client was presented with a message saying that the link was broken. I advised my client to uninstall the program and then to reinstall, which has fixed this issue i.e. the icon and back and when clicking the link there is no message.
    However that is as far as it goes, the link doesn't produce any results and the media card is not read.
    If my client accesses the card as a folder through PSE8 Organizer then the images are shown, but again are not automatically loaded into the application.
    My client really would like the automatic function restored.
    Has anyone else had this problem and knows how to resolve it please?
    The machine is running Windows XP 32-bit SP3.
    The only oddity I can see is that the application is installed to the external hard drive as opposed to the normal internal hard drive. Would this cause problems with the application?
    Thanks,
    CliveSRT

    Hi,
    Thanks for the reply. I have checked the setting that you mentioned and it is set to automatic. When inserting the card into the card reader we are again prompted to open the files with an application, which my client selects PSE8. However this is as far as we get as nothing else appears to happen.
    Thanks,
    Clive.

  • Organizer crashed while writing metadata, now catalog isn't up-to-date

    I have been tagging faces, moving tags around and changing dates on scanned photos in my 40K photo library. I was all finished organizing everything, and then asked PSE11 to write the metadata to files (ironically, to avoid losing all of my weeks of work). The organizer crashed while doing this, and when I reopened my catalog, it did not have much of the information I had spent so much time organizing. I'm not sure when it stopped saving changes, but it was at least a couple of days ago. My files all appear ok, but the database file is not up-to-date. I decided to make a copy of the database file so that I would have it just in case anything else happens while I try to figure out this mess, but the location found under Help>System Info doesn't even exist! I have 2 questions:
    Is there any way to get back the 10+ hours of tagging and reorganizing work I put in; and
    How can I find out where the catalog file is so that I can make a copy for safe-keeping? Currently the System Info says it should be here: /Users/my user name/Library/Application Support/Adobe/Elements Organizer/Catalogs/My Catalog 1/
    I am on a mac running Mavericks. I already went into my Time Machine backup to find a previous version of the catalog, but no joy. Any help would be greatly appreciated!

    Victoria please also see Creative Cloud AAM lists Applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

  • HOW TO SEND PERSONALIZED EMAILS (WITH SAME MESSAGE) TO ALL ADDRESSES IN THE ADDRESS BOOK - WITH RECIPIENTS SEEING ONLY THEIR NAME BUT NOT WHO ELSE IS GETTING IT

    HOW TO SEND PERSONALIZED EMAILS WITH THE SAME MESSAGE, BUT WITH THE INDIVIDUAL RECIPIENT'S NAME... (OR NAME AND THE EMAIL ADDRESS) TO ALL ADDRESSES IN THE ADDRESS BOOK - WITH RECIPIENTS SEEING ONLY THEIR OWN NAME WITHIN THE BODY OF THE MESSAGE TO THEM ?
    ALSO, HOW TO ELIMINATE ALL THE OTHER NAMES FROM THE LIST - SO THEY CAN NOT SEE WHO ELSE IS ON THE MAILING LIST, AND WHO ELSE IS GETTING THE SAME MESSAGE?

    In the csv file, the column headers must match the the special references in curly brackets.
    So you either change the column header in .csv file or the bit in the curly brackets in the Template email.
    To change the column header:
    In the example shown below, I wanted to use the first two columns
    'First Name', 'Last Name' note the exact spelling.
    I also wanted the email address which was in a column called 'Primary Email'.
    To make it easier for me, I copied the Primary Email column and inserted it into the third column position and then changed the column header name from 'Primary Email' to 'Email'. (This meant I still had the original column header just in case). see image below.
    But you could just change the column header name from 'Primary Email' to 'Email' without moving column about - up to you.
    At this point check that all the contacts do have a valid email address.
    then save the file.
    If you do not want to edit the .csv file, then you need to edit the template email.
    eg: {{First Name}} {{Last Name}} <{{Email}}>
    change to : {{First Name}} {{Last Name}} <{{Primary Email}}>
    If still having an issue, please post two images.
    One image needs to show the row of column headers used in .csv file.
    The other image needs to show the Template email, so I can see how you have used the curly brackets.

  • Elements 8 Organizer crashes when opening from Editor

    Hi,
    on my new OS Win7, 64-bit Elements Orgenizer (EO) shuts down with an error message after the following actions:
    Open EO
    Select a foto and open it in Elemtns Foto Editor for editing
    Return to the Organizer before or after any modifications to the foto via the Organizer-Icon in the right corner of the menu bar of the Editor
    After a few milliseconds the Organizer crashes and a big white box appears telling that Organizer was shut down because of an error and asking wether an error report should be sent to Adobe.
    This situation newer showed up on my old Vista (32-bit) system, where I had the same version of Elemnts 8 installed. I already sent several error reports to Adobe - no response yet. Running the program in XP (Service Pack 2) or Vista (Service Pack 2) compatability mode didn't fix the problem. I think Elements 8 has a problem when running on a 64-bit system.
    Are there any suggestions or hints on how to avoid this crash or how to proceed?
    Thank's in advance
    Helmut

    Unfortunately, there are many reasons why the PSE Organizer might crash, and often it is hard to diagnose quickly the reason for the crash:
    http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes
    To help others, please let us know if any of those steps solve your problem.

  • Organizer crash @ keyword save

    why does organizer crash when i try to save keyword tags? Elements 9 Organizer, Mac OS 10.7.4

    Hi,
    Please go to Help > Updates and install Photoshop Elements 12.1 update.
    Let us know if this resolves your issue.
    Thanks,
    Anwesh

  • Receiving Group Text : How do i see who else is in the distribution list???

    Receiving Group Text : How do i see who else is in the distribution list???
    other phones seem to have this, how can i see this? 
    Post relates to: Pre p100eww (Sprint)

    Use his/her Apple ID for iMessage on your phone...you'll actually receive the messages in real time.

  • Organizer crashes.

    When I edit a photo in editor and save to organizer,organizer crashes.  Any ideas?

    Hi, thanks for replying. No it has never worked and it crashes on the blue loading square in all cases including directly from applications.

  • How to refresh tags in PSE8 Organizer

    If I update a tag or change a rating, outside of the Elements Organizer, for example in CS4 Bridge, Windows Explorer or a photo editor, how can I get the PSE8 Organizer to recognise the updated IPTC information? Can I get it to re read the file information without re-importing it?
    Peter

    Thanks for this.
    I've just done a few tests and I see that, when I update the thumbnail, the caption is updated but the star rating is not updated.
    I find the whole system of not writing out the metadata to the image, unless requested, and there being no way to update certein metadata, other than re-import somewhat unsatisfactory. I suppose that this is the downside of using a database to hold the information.
    Peter

  • Photoshop Elements 12 Organizer crashes when importing m2ts files

    When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files.  When I debug it I get:
    Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
    Is there a way for me to import m2ts files successfully?  If not, then is there a way to skip importing these files.

    I do not have any version of Premiere Elements installed.
    I never removed any files.  This is a clean installation from a couple months ago when I got my new hard drive.
    That file is located at "C:\Program Files (x86)\Adobe\Elements 12 Organizer\mc_codecs\mc_demux_mp2_ds.ax":
    size: 1.61 Mb
    Digital Signature: (name) Adobe Systems Incorporated / (signing time) September 24, 2013 6:35:46 PM
    My machine/OS specs:
    Windows 8.1 Pro x64
    16 GB ram
    Intel Core i7-3770K 3.5 GHz cpu
    Samsung solid state drive with 250+ Gb free

  • Sharing a PDF without users seeing who else has access?

    Was wondering if there was a way to sharing a PDF without users seeing who else has access?

    Sorry, not using Acrobat.com. It is possible using the Adobe Acrobat.

Maybe you are looking for

  • HT1420 How do you Deauthorize a computer if its been trashed or can no longer be turned on?

    I have authorized my itunes acount on 5 different computers, but of the 5 i can only access one. I just got a new computer and want to keep my itunes account on my old one and put it on my new one but cant because of the 5 computer limite. The proble

  • Enable disk use on Classic?

    My computer went to computer heaven with all its data and applications. I have set up a new computer and would like to sync the 9,000 items on my iPod Classic to iTunes. Unfortunately, it insists that it wants to wipe my iPod clean. Nearly all of the

  • HDD dead no back up or disc drive, have external HDD but can't back up?

    Hello, Computer in question is mac book pro late 2008. So I've been looking since 10 this morning to sort this out and i just can't seem to find a way round this?? I have had the disk utility on trying new image and can't get that to work. Ive been r

  • How to get Client(browser) current date/time in BIP report

    Hi, I need to display report generated date in BIP report and this should be client(browser) current date/time. I tried the following things. 1. have used MS Word Native Date/time using Insert->Date/Time. And we have chosen the M/d/yyyy h:mm:ss am/pm

  • Start Tomcat 5.5 with Security Manager

    Recently, i have installed Tomcat version 5.5.8 but i have problem to start tomcat with a Securiy manager. For Tomcat version 4.xx we could start Tomcat with SecurityManager by using the "-security" option at "%CATALINA_HOME%\bin\startup.bat" after c