PSE8 trial will not load onto my MacBook
I have downloaded the free trial twice now and no luck either time.
I have a MacBook, 2 years old, with OS X 10.6.4 loaded and plenty of available space - so requirements are met.
It takes me about 2 hours to download the Free Trial and eats up 1.24 GB of my 12 GB monthly allowance.
Here's the problem:
When the download is complete a window comes up for me to click and "Install Now".
A dialogue box then asks if I want to open a program downloaded from the internet, to which I reply "OPEN"
A blue working bar appears and words which tell me that it's "connecting....."
Then the entire thing disappears and nothing has happened.
Above is a screenshot of yesterday's unhappy download.
Below is the download from the day before.
I am to start a course next Monday Aug 2 - As I am in Australia, it will be still Aug 1 in the USA.
One further complication is that I have the program on my iMac and undersand that I can also have it on my laptop using the same serial number as long as I am not using them simultaneously.
What more can I do?
Marcia
Hi Marcia,
After the download completes, you need to double click on the PhotoshopElements_8_WWEFGJ.dmg file. Afterwards, it should open a finder window, in there browse inside the "Adobe Photoshop Elements 8" folder and then double click on the Setup.app. That will launch the installer in UI mode and you just have to follow the on-screen instructions from there on.
Regarding the usage, you can use PSE with the same serial number on two machine simultaneously at the max, if you install and try to use it on third machine, then you must deactivate it on either of the two previous machine.
So in short, you should be successfully be able to install and run it on your iMac and laptop at the same time.
Regards,
Ankush
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