Pse9 not uploading on backup/synchronization

Having recently transferred files to a new computer, I am trying to backup my 5,000+ photos to photoshop.com.  I purchased th right amount of storage space for the files and backup/synchronization appears to be uploading them, but the files are actually not transferring (not appearing online and the memory used is not changing).  Having read other posts, I diabled real-time scanning with McAfee, but this did not resolve the issue.  No errors are appearing and the program is going rapidly through the files, not taking as long as it shoul for uploading.  I have Pse9.
I have also tried logging out, turning off sync and then restarting everything.  Still not working.  Other suggestions?

Hi,
May be you should read the following Help page.
http://help.adobe.com/en_US/ElementsOrganizer/9.0/Using/WSDE71CB0F-593D-4954-AE13-39BB085C 18F4.html
Does the bar in Backup/Sync shows the image/album to be uploaded?
Rahul

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