PSE9 Quick edit and guided edit have disappeared

Hi everyone, hope you can help me.
I downloaded an action, followed the installation advice and installed the action BUT then when I clicked the guided and quick edit tabs (which were kind of ghost letters), there's just blank panels.
The process for downlaoding the action I followed is here:
If you don’t see your action, click on the Filters button, which is the first button on the left under the word Effects. Then, click again on the Photo Effects Button. It really should be there now. If it is, stop now. You’re finished!
If you still don’t see your action, navigate to the 9.0 folder in the path above. Rename the ThumbDatabase.DB3 to anything you choose. You could add today’s date or “version 1″.
Open the Locale folder that is in the same9.0 folder. Open the en_US folder and rename the MediaDatabase.db3 file following the same method used in step 6. (Rather than renaming ThumbDatabase and MediaDatabase, you can actually delete them if you are comfortable with that, or cut them and paste somewhere safe until you know that PSE is working fine.)
Open PSE 9. The opening process will be quite slow as the two databases are being rebuilt. Open an image.
Click on the Photo Effects button (3rd from the left under the word Effects). In the drop-down list to the right of this button, select Show All.
You should be able to find your new action now. If you can’t, see Gotchas section below.
I think point 4 is the problem.
I emailed the place I got the action from:
http://www.texaschicksblogsandpics.c...shop-elements/
but so far have had no response.
can anyone tell me how to restore quick and guided edit?
Thanks very much!!

Thanks Ken,
I tried that without success,
I also heard back from where I got the download and they said downloading the action will not have caused the problem.
I will uninstall and reinstall from the disc.

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