PSE9 won't install 1 of many folders

I just installed PSE9 on my Mac 10.6.8 computer. I have a lot of folders with photos. The program installed all but my 2008 photos. That folder gives an "Import failed" message. It looks like it is importing them and goes to 95% then quits.
Would appreciate any suggestions to help with this.
Thanks
Peg

No, they are all in the Pictures folder and the 2008 is right in the list of 1997-2011 folders. All the photos are jpg files with no other sub folders in it. For some strange reason, the 2008 is the only folder that won't import.
Peg

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I've downloaded current update for iPad 2 but it won't install. It keeps coming up as an error. I have deleted many apps but didn't help the situation...

I've downloaded current update for iPad 2 but it won't install. It keeps coming up as an error. I have deleted many apps but didn't help the situation... What's causing this and how do I fix this?

What is the latest iOS for iPad 2? Is it iOS 7 or can you update to 8?
all I remember is that my iPad mini performed poorly under iOS 7. Try to update it to the very latest version. Also you will have to use iOS 8.1.3, because 8.1.2 is no longer signed in case you were trying to install that. You can get the latest IPSW from http://IPSW.me just enter in your device and it will forward you to the right Apple ios download link.
Another thing is keeping your device memory free, if you have a 16 gig device, it's harder to keep space free. my iPad mini is 16 gig, but all I can ever keep free is 1 GB so I keep it at that. Turn off "iCloud photo sharing beta" and that will help a little bit. also when you do a restore from iTunes, don't restore your backup right away, see how it performs fresh, and then add your apps back in one at a time you might have to sacrifice photos and other personal things for performance.

I, like many other users, cannot install Google toolbar. It won't install!

As soon as I updated Firefox to the latest version, the one I am using now, I downloaded Google toolbar for Windows 7; however, when I tried to install it just would not install due to incompatibility issues. I did a research on the Web regarding the problem and I found lots of users complaining about the same problem; so, that means that lots of people out there have the same problem. In the previous version of Firefox I had Google toolbar installed and it is great and would like, like many others, have it installed in my Firefox. If you have a work around to install it please advise. By the way...It just won't install on Windows 7.

Yes, you can go back to Firefox 3.6.18 - http://www.mozilla.com/en-US/firefox/all-older.html
You might want to ask TDS if they have plans to update that toolbar for Firefox 5.0 any time soon. If they don't, you're gonna have continuing problems with Mozilla's Fast Release schedule for Firefox, which has new versions coming out every 6 weeks or so. Until that toolbar is fixed properly, it's going to be disabled every 6 weeks or just remain disabled.
The question I have for you is, does that toolbar really have much of value to you? Does it have a special features that aren't available with a different toolbar or extension? Like maybe one where the developer keeps it up to date as new versions of Firefox are released?

New Version of Software Won't Install

I am trying to download the newest version of Blackberry Desktop Manager (710_b042_multilanguage.exe) for PC and it won't install all the way. The message keeps saying I have previous versions of the software still installed. I tried installing all Blackberry apps, re-booting the PC and re-downloading the update from the website but it still comes up with the same message. Any suggestions to correct so I can download the application?

I finally found a solution to this problem
While performing some searches, I discovered this affected BOTH Blackberry Link AND Blackberry Desktop Software, so there should have been some ... link between the two.
There are many threads around, but each one refers only to one of the two softwares, but the common problems led me to understand that this is unrelated to the software package itself, but to automatic driver installation procedures
carried out by the installer (Windows INstaller)
Here's what I found:
Affected Environment: the problems shows up on Windows 7 and other Windows version machines, when installing or upgrading Blackberry Desktop Software, or Blackberry Link.
Sometimes, you have Desktop software installed and you want to install Link, OR you have Desktop software installed, it is working fine, but you need to upgrade it (automatically) to apply some software update -
some Desktop SOftware updates are required to update some devices.
Symptomps
The problems shows in exactly the same way, during the final steps of installation of either Blackberry Desktop 7 OR Blackberry Link.
You get a warning message saying
"Some of the installation files from the previous versions of the software could not be removed. Make sure that no other application is using these files."
open the
Users\$_you_user_name\AppData\Local\Temp
directory. You may need to choose hidden files and folders in Windows Explorer to see these
Choose to sort files by creation date, scroll to the most recent files, and look for one of these
BB_Desktop.log, if you're installing Blackberry Desktop Software
OR
BBLink_Install.log if you're installing Blackberry Link software.
Open your file with a text editor, and look for part of the error message "some of the installation" using the Find feature
The cursor should stop where the error occoured.
If the line above shows something referring to InstallRimUsbDriver, there are good chances you're exactly in my situation.
If you DON'T find the same error I found, the line above the error message should give you a clue about what's going on, and you may want to share it on this forum, however the solution below may not be applicable to you.
Solution
Before you begin BACKUP YOUR SYSTEM AND CREATE A SYSTEM RESTORE POINT. The best thing is to have a full hard drive image. While the following steps are quite straightforward, additional problems on your system may be creating a
potentially worse situation. Remember to backup your Blackberry device as well and also contacts/calendars/notes as these can be affected by the first sync after Desktop Software reinstallation.
While I'm listing all the steps I took, some of them may be unnecessary, however the uninstall/reinstall of Desktop Manager or Link software should be performed anyway, IMHO.
Uninstall Blackberry Desktop Software or Blackberry Link (I chose the "erase user data" option as well).
With the device still connected, Uninstall the Blackberry smartphone driver from Control Panel / Device Manager
Disconnect the device.
Open a command prompt window, and type
pnputil.exe -e
you'll get a list of devices/drivers, scroll as needed and take note of the "oemxx.inf" entries regarding Research In Motion devices.
(xx can be a 2 or 3 digits number)
type
pnputil.exe -f -d oemxxx.inf
to remove the entries regarding the Research in Motion devices.
Chech that the operation succeded after each action.
Restart system.
At this point, yoy may start reinstalling the Blackberry Desktop or Blackberry Link Software;
You may still get the error.
Now perform again the above actions regarding pnputil.exe to see if there are still Research in Motion devices appearing.
then open the
Users\$_you_user_name\AppData\Local\Temp
directory. You may need to choose hidden files and folders in Windows Explorer to see these (you should have done this before, see above)
Choose to sort files by creation date, scroll to the most recent files, and look for one of these
rim_usb_install_log (date stamp) - choose the most recent
Open it with a text editor
In my case, I found this(20:52:07): Entering ModifyRimUsbRegKey
(20:52:07): Exit ModifyRimUsbRegKey, RimUsb.sys count: 2
(20:52:07): InstallRimUsbDriver NT
(20:52:07): DeleteAllRIMInfFiles ENTER
(20:52:07): SetupUninstallOEMInf inf fileem192.inf ERROR 0xe000023c
Look for the oemxxx.inf (in this example is oem192.inf) file on your hard drive. Delete it.
Run the installer again. This time, I went into another error
(20:59:48): DisconnectDevices: Enter
(20:59:48): DisconnectDevices: CreateInstance failed. Error=0x80070002
(20:59:48): DisconnectDevices: Enter
(20:59:48): DisconnectDevices: CreateInstance failed. Error=0x80070002
Then rebooted and the install went fine.
Keep in mind that, whenever something goes wrong with these driver related action, you get little information in the main log file, but you get some more in this file.
After performing these action, reconnect the device, it should be recognized; you'll almost certainly need to reconfigure your sync preferences, and start synching again.
Please let me know if this helped.

Itunes installs with many folders of the same name,why?

I have uninstalled and installed 3 times. Each time it loads with many folders on left column with the same name. What is resolution?

Do you mean playlist folders or playlists? Reinstalling iTunes does not rebuild the library so it won't tidy up the structure of your library. Recent builds of iTunes have imported any m3u playlists found when scanning the media folders which can cause problems if you've previously generated playlists for all your albums with other software, though in this case the playlists would have different names.
Have you subscribed to iTunes Match? There is a bug that can sometimes create hundreds of duplicate empty playlists. I've two scripts which might help you clean up: KillEmptyPlaylists and KillTopLevelPlaylists. This post describes a technique for resetting iTunes Match to stop it happening again.
tt2

MTP device won't install

I wanted to install Ovi for my new N86-8mp, I continuously get the nmessage that my MTP device won't install, a bit of a nuisance since I want to use Nokia music. Th new hardeware wizard says something like: right section not found in INF section (in dutch...) Hardware manager shows some problems as wellin in CDC Comms manager.
I have tried the following: uninstall PC suite, remove folder 10208913 on private, total reboots several times.WinXP profSP3

I've recently had the problem with my 5800xm & the failure to install the MTP driver issues.
When I first got my phone it would connect in media transfer mode & sync music from WMP with no problems whatsoever. It had been a while since I synced music to my phone & after ripping some new cds, I wanted to transfer them to my phone. Herein started all the MTP driver problems.
I tried allsorts to rectify the problem over several days, various installs/un-installs of Nokia PC Suite & Ovi Suite (going against everything I hate about Ovi, but they are not related to this post), installing MTP drivers direct from Microsoft, messing about with my PC's registry among the many things I tried.
Hunted high & low through these forums to find a solution, but just kept going round & around in circles, all suggesting the same remedies as above, all with the same result - no avail.
Then I finally chanced upon this very thread, tucked away in "connectivity". The only new solution was to locate the 10208913 folder in 'private' on the phone & SD memory card.
At this point I was willing to do anything to save my sanity from this problem that was becoming increasingly irritating to me. Anyway, located & deleted said folder and honestly I wasn't expecting it to make a difference. Connected my phone via USB, the little balloon popped up "installing device driver software... Searching preconfigured folders"...
"not all this again" was my thought... and then...
"device driver successfully installed"
Staring at the screen I was expecting to open my eyes and see my girlfriend waking me up with a cup of tea, as seeing that message must have meant I was dreaming!
So, after all this it came down to two silly little folders on the phone & memory card....
I can only wonder what has happened to Nokia not to have picked up on this issue and created an update or patch to resolve this problem. How many more people are there with this problem that have little knowledge of how to find the folders and delete them, and have resigned themselves to the fact that syncing music is not possible anymore and have dented their confidence in Nokia.
Anyway, thanks for the help & saving my sanity everyone!

"Add-On Software" CD for LV6.1 won't install.

Following NI Forums Knight Dan Knutson's advice to install a LV version earlier than 8.5 in order to convert 40 VIs written in LV5.1 to LV8.5.1, I attempted to install LabVIEW 6.1. There is a CD that won't install. It is the "Add-On Software" LV6.1 CD. The CD does not autoinstall when it's put in the CD drive. When I right-click the Autorun > Install icon, the installer returns, "Error. Installation failed." The CD has LabVIEW, and Measurement Studio folders, an autorun setup information file and and Eagle icon. There is no setup.exe on the installation CD main directory. Could anyone please suggest how to install the LabVIEW and Measurement Studio folders?
I tried to go into the individual sub-folders of the "Add-On Software" CD, but when I reached LabVIEW\Enterprise\SPC\Install\disk1\ and click Setup.exe, I get "Setup Installation Error. Setup has detected that UnInstallShield is in use. Please close UnInstallShield and restart Setup. Error 432." Running MSCONFIG to remove isUninst.exe from the Startup folder fails because no IsUninst.exe application runs on startup, rebooting does not help, it's not an Administrator issue because my account already has Administrator privileges, and searching the Internet does not give useful clues.
Could an expert please solve either of these two problems?
Thanks,
BenCh01

Hello All,
I may be confused on the topic of a Compact RIO integrated with LabVIEW version 5.1? Version 5.1 pre-dates the release of Compact RIO hardware. The Compact RIO platform uses neither NI-DAQmx, nor the Traditional NI-DAQ driver, it is built on a separate driver platform in NI-RIO. May I inquire as to why version 8.5.1 was selected for the upgrade process, and not the latest version in 2009 SP1?
As you may have experienced already, the process of upgrading across 10 releases of the LabVIEW development environment may present issues, as the environment has been significantly changed through the years. For additional information on the upgrade process please see the following information:
How to Upgrade or Revert a VI to a Different Version of LabVIEW
http://zone.ni.com/devzone/cda/tut/p/id/8387
Upgrading to the Latest Version of LabVIEW
http://zone.ni.com/devzone/cda/tut/p/id/7417
More realistically, does this application contain highly customized code, or functions, that are not integrated into the newer platform? With regard to hardware integration, if you intend on working with the Compact RIO platform, you will be working to develop brand new code using the LabVIEW Real-Time (and possibly LabVIEW FPGA) Module, as any code written in LabVIEW 5.1 will not support the Compact RIO platform. With respect to any additional hardware that may have been used, you will need to verify the device support in either the NI-DAQmx or Traditional DAQ releases, this information can be found at http://www.ni.com/support. I believe time spent developing on a supported platform, for the new hardware set, may be more effective than looking to directly upgrade the 5.1 code.
Please post any additional questions you may have.
Patrick Corcoran
Application Engineering Specialist | Control
National Instruments

Why WINDOWS 8.1 won't install/load on PC where WIN 8 runs Fine ?

Why WINDOWS 8.1 won't install/load on PC where WIN 8 runs Fine ?
As far as System Requirements go, they are the same for WIN 8 and WIN 8.1
Sympton:
Windows 8.1 Installation DVD loads for some time, no circle of dots, then PC reboots
with quick flash of six lines or so of white text (on black backgound) @ 106 seconds
Needed to use Smart Phone video camera to capture
Your PC needs to restart.
Please hold down the power button ...
Error Code:0x000000C4
Parameters:
0x000...91
0x000... F
0xFFFFF800699C5A80
0x00000000000000000
0x00000000000000001
Presumably message is intended for frozen PC, hence 'hold down power button'
In this case it flashes and re-boots
Windows 8.1 Image loads quickly, flash and reboots PC, having corrupted boot entry
(thankfully not other entries in Boot Manager situated on Dell System Reserved Partition)
PC Desktops affected:
Dimension 5000 - shipped JAN'05
RAM 4GB
Intel Pentium 4 640 3.20Ghz 64bit NX enabled
ATI Radeon HD 6450
Dimension 5150c/XPS 200 -shipped MAR'05
RAM 3GB
Intel Pentium D 820 2.80Ghz 64bit NX enabled
Intel 82945G WDDM 1.0
Both the above PC's Install and run Windows 8 without a hiccup
Another 'ancient' machine, but unaffected:
Precision 490 Desktop - shipped OCT'07
RAM 4GB
2 x XEON 5365 3.0Ghz
ATI HD 6450 (Now HD 7750)
All 8.0 & 8.1 clean Installs and Upgrades on this platform had no problems
Hope some of you can throw some light on this. What does WIN 8.1 do in the boot
process that WIN 8 does not?
And if anybody has encounterd this before...
Note to multi booters - keep or reinstall Dell or other System Reserved partition (PRI,Active)
EasyBCD/Windows Boot Manager held on this partition (eg. 350MB)
If it gets corrupted, you can Restore it, rather than Gigabytes of 1st Primary O/S
Also, it will solve a lot of problems, when manipulating/adding/backing up/restoring O/S's
That's it, happy computing...
Dell Precision 490 Desktop Intel XEON X5365 (Quadcore) x 2 Chipset X5000 321x/3221ESB Southbridge AMD Radeon HD7750 HDD ST3000DM001 3TB HDD ST2000DM001 2TB SSD OCZ Vertex 3 120GB SSD OCZ Vector3 128GB x2 RAID 0 Offline WD10EALX 1TB Barracuda 7200.10 250GB
USB 3.0 WD MyBook 1230 3TB USB 3.0 WD MyBook 1130 2TB

Fellow user from St. Louis, Missouri pointed in the right direction. I'm grateful
Thanks for pointing me in the right direction. Running upgrade assistant (going to Store rejects CPU, but no details)
Results in:
X You can't install Windows 8.1 because your processor doesn't support LAHF/SAHF.
X You can't install Windows 8.1 because your processor doesn't support PrefetchW.
There are at least three Processor requirements that M'soft does not list for WIN 8.1
and it's fairly well documented, if you ask the right question, eg.:
http://www.pcworld.com/article/2058683/new-windows-8-1-requirements-strand-some-users-on-windows-8.html
So that's it, exclusion by 'stealth' - at least M'soft told you that processor required NX - Execute Disable Bit
for Windows 8
For Intel units, look out for 'VT-x. Have a processor on the way, but will Motherboard pass CMPXCHG16b test?
AND PrefetchW AND LAHF/SAHF
Windows 8 support ends 2015, that means people who bought it will have had 2 years use
WIN 8.1 Upgrade/Update (sic) is free, but costly if it won't run on your machine
So, those many people who decried Windows 8 and stuck to WIN 7, were right after all
Early supporters of WIN 8, have been 'betrayed'
'Minimum Requirement for Processor 1Ghz - don't make me laugh! (Presumably for Phone 8)
M'soft have a 'more info' link on System Requirements page, so why not spell it out...
Otherwise it looks like a PR/Cosmetic exersize
Not helpful
Dell Precision 490 Desktop Intel XEON X5365 (Quadcore) x 2 Chipset X5000 321x/3221ESB Southbridge AMD Radeon HD7750 HDD ST3000DM001 3TB HDD ST2000DM001 2TB SSD OCZ Vertex 3 120GB SSD OCZ Vector3 128GB x2 RAID 0 Offline WD10EALX 1TB Barracuda 7200.10 250GB
USB 3.0 WD MyBook 1230 3TB USB 3.0 WD MyBook 1130 2TB

Google tool bar won't install on Mac OS 10.4.11

Mac OS 10.4.11. Was using earlier Firefox then installed 3.6.8 and now many add-ons won't work but mostly I need Google tool bar which won't install. Also no autofill.

Jeff, there was nothing under logs/Adobe/installers. Instead, I had to scroll through "All reports" and find the log there. Under Adobe, I only found Reader updater and the CC Cleaner protocoll:
The protocoll for the installation attempt looks like this:
28.10.14 08:15:11,503 DiskImages UI Agent[2354]: *** WARNING: Method userSpaceScaleFactor in class NSWindow is deprecated on 10.7 and later. It should not be used in new applications. Use convertRectToBacking: instead.
28.10.14 08:15:11,000 kernel[0]: hfs: summary table not allowed on FS with block size of 2048
28.10.14 08:15:11,000 kernel[0]: hfs: could not initialize summary table for CS6 MstrColl
28.10.14 08:15:11,000 kernel[0]: hfs: mounted CS6 MstrColl on device disk1s2
28.10.14 08:15:11,571 mds[81]: (Normal) Volume: volume:0x7ff9a7027000 ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/CS6 MstrColl
28.10.14 08:15:12,781 DiskImages UI Agent[2354]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
28.10.14 08:15:21,000 kernel[0]: hfs: mounted DWA on device disk2s2
28.10.14 08:15:24,000 kernel[0]: hfs: unmount initiated on DWA on device disk2s2
28.10.14 08:15:24,000 kernel[0]: hfs: mounted LWA on device disk2s2
28.10.14 08:15:28,000 kernel[0]: hfs: unmount initiated on LWA on device disk2s2
28.10.14 08:18:45,940 com.apple.appkit.xpc.openAndSavePanelService[2420]: Bogus event received by listener connection:
<error: 0x7fff7b11fb50> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7b11fe60> { length = 18, contents = "Connection invalid" }
28.10.14 08:18:53,796 com.apple.appkit.xpc.openAndSavePanelService[2420]: CGSGetWindowTransformAtPlacement
28.10.14 08:18:53,796 com.apple.appkit.xpc.openAndSavePanelService[2420]: CGSTranslatePointForWindow
So I'm still at a loss. Is there another element I need to open the application in 10.9?

Adobe AIR won't install Mac OS 10.8.2

I'm trying to install Muse and/or a Dreamweaver Extension from a Creative Cloud account and it won't install because of a problem with AIR. I've tried installing AIR through the Muse dialogue and it crashes the installer. I've also tried to install AIR (version 3.5) directly from the Adobe site, downloading the installer separately from the Muse dialogue and recieve the below error message. What is the problem? I keep deleting old versions of Muse and Air, restarting and it's still the same problem.
HELP!
-Thea
Process:         Adobe AIR Application Installer [365]
Path:            /var/folders/*/Adobe AIR Installer.app/Contents/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app/Contents/MacOS/Adobe AIR Application Installer
Identifier:      com.adobe.air.ApplicationInstaller
Version:         3.5 (3.5.0.1060)
Code Type:       X86 (Native)
Parent Process: Adobe AIR Installer [364]
User ID:         501
Date/Time:       2013-02-08 14:17:46.644 -0600
OS Version:      Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report:          323825 sec
Crashes Since Last Report:           5
Per-App Interval Since Last Report: 502 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      92B40E88-BB9E-FAC0-F6EA-D49321982A1B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

The problem is now happening on all the Adobe software manager applications: Extension Manager and Application Manager. Crash report below.
Interval Since Last Report:          326139 sec
Crashes Since Last Report:           9
Per-App Interval Since Last Report: 100 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      92B40E88-BB9E-FAC0-F6EA-D49321982A1B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/Adobe Extension Manager CS6
    __TEXT                 0000000000001000-0000000000327000 [ 3224K] r-x/rwx SM=COW /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/MacOS/Adobe Extension Manager CS6
Application Specific Information:
Performing @selector(terminate:) from sender NSMenuItem 0x153ffc0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.ExtensionManager              0x00022b0c -[mainApp applicationWillTerminate:] + 45
1   com.apple.Foundation                    0x90e93c52 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
2   com.apple.CoreFoundation                0x96ecde01 ___CFXNotificationPost_block_invoke_0 + 257
3   com.apple.CoreFoundation                0x96e1943a _CFXNotificationPost + 2794
4   com.apple.Foundation                    0x90e7c788 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
5   com.apple.Foundation                    0x90e8c527 -[NSNotificationCenter postNotificationName:object:] + 55
6   com.apple.AppKit                        0x98a64e19 -[NSApplication terminate:] + 2420
7   libobjc.A.dylib                         0x954fe5d3 -[NSObject performSelector:withObject:] + 70
8   com.apple.AppKit                        0x98927bd2 -[NSApplication sendAction:to:from:] + 436
9   com.apple.AppKit                        0x98a643dc -[NSMenuItem _corePerformAction] + 529
10 com.apple.AppKit                        0x98a6406b -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163
11 com.apple.AppKit                        0x98a636f4 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
12 com.apple.AppKit                        0x987442ba -[NSMenu performActionForItemAtIndex:] + 65
13 com.apple.AppKit                        0x9874426f -[NSMenu _internalPerformActionForItemAtIndex:] + 45
14 com.apple.AppKit                        0x9874423a -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
15 com.apple.AppKit                        0x987440b9 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 162
16 com.apple.AppKit                        0x98a5c7ce NSSLMMenuEventHandler + 454
17 com.apple.HIToolbox                     0x9096bb6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
18 com.apple.HIToolbox                     0x907f3594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
19 com.apple.HIToolbox                     0x907f2980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
20 com.apple.HIToolbox                     0x90806855 SendEventToEventTarget + 88
21 com.apple.HIToolbox                     0x9096ba1a SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 498
22 com.apple.HIToolbox                     0x907e2b84 SendMenuCommandWithContextAndModifiers + 70
23 com.apple.HIToolbox                     0x907e2b31 SendMenuItemSelectedEvent + 268
24 com.apple.HIToolbox                     0x907e29b6 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134
25 com.apple.HIToolbox                     0x909b802e MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 623
26 com.apple.HIToolbox                     0x907c3332 _HandleMenuSelection2 + 633
27 com.apple.HIToolbox                     0x907c30af _HandleMenuSelection + 53
28 com.apple.AppKit                        0x9891545a _NSHandleCarbonMenuEvent + 309
29 com.apple.AppKit                        0x9883c0df _DPSNextEvent + 2425
30 com.apple.AppKit                        0x9883b26c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
31 com.apple.AppKit                        0x988316cc -[NSApplication run] + 855
32 com.apple.AppKit                        0x987d46f6 NSApplicationMain + 1053
33 com.adobe.ExtensionManager              0x00024b12 main + 1426
34 com.adobe.ExtensionManager              0x00022735 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x906f19ae kevent + 10
1   libdispatch.dylib                       0x986a8c71 _dispatch_mgr_invoke + 993
2   libdispatch.dylib                       0x986a87a9 _dispatch_mgr_thread + 53

Photoshop Elements won't install on Windows 8

First & foremost, I'm incredibly irritated that my Photoshop Elements 6 won't install on my new Windows 8 laptop. (I did the right thing: uninstalled from the old laptop before wiping the drive to get it ready for resale.) And now, instead of getting true & real support from Adobe, I'm directed to a user Forum. BS! Absolutely UNACCEPTABLE consumer support!!!! I will NEVER AGAIN purchase an Adobe product. Of course, this is no slam against other Adobe users on the Forum - it's just that Adobe needs to take a stronger ownership of its problems - they should NOT let all of us swirl around and find answers to their problems.

Photoshop Elements 6 is ancient software. It may or may not run under Windows 8. I am sure you could have paid for customer technical support for your issue, but it might be that you still would have been told that it was not compatible or that it was a untested combination. Adobe stops giving installation support on older versions after the new version comes out. If you post in the Photoshop Elements forum you may find other users that have or have not been able to install Photoshop Elements 6 on Windows 8. You were actually given great support to visit the forums, since our collection of users have much more experience than many people that work in Adobe Technical Support.

Logic Pro X additional content will download but won't install

Hi,
I have Logic Pro X (10.0.1) installed on my 2012 Macbook Pro i7 2.6Ghz 8Gb Ram. I am able download the addition content but now just hangs & it has only installed the producer patches, surrond reverbs, garage band 11 sounds & instruments & the jam packs which I believe were there from my Logic Pro 9.
I have read support forum threads where peiople have downloaded it in smaller sections 1 or 2GB at a time with success, I have tried this & in smaller sections with no success.....it just still hangs saying "installing Orchestra" or whatever section I'm trying to install.
Can anyone help?
I went through **** to install the program itself as the initial installion just hung too on the "Essential Sounds and Instruments for Logic Pro & Mainstage", I finally installed after getting the content download link from a support thread.
Apple support is s***, I emailed about them about the download (after spending my £139.99) only to wait 24 hours for them to say delete it & try again (like we wouldn't have though of & done that already). After repling to say that & waiting another 24 hours they said here is an email address to our Tech support or a premium number to call WFT!!!!
Now the additional content won't install, between my Macbook Pro & Logic Pro X the money I've spent - Apple are taking the ****.
Please can some one help?
Thanks

Install on my Core2Duo 17" MacBook Pro went flawlessly, but install on my 8 Core Mac Pro suffered this problem. Many thanks for the solution Don, it worked for me ;-)
I am trying hard to supress an ironic chuckle though, reading other posts in this thread .... suggesting that people should call Apple Tech Support and expressing incredulity that people weren't doing this as their first option.
Well I can say say that after several calls to Apple Tech Support, amounting to several hours on the phone, and well over an hour on the phone with them today, I was informed that this problem is a known bug, and that Apple are working on a solution. They couldn't tell me what the bug is, what machines are affected, or what else might trigger it, or when a bug release might be due.
Their troubleshooting steps basically involved various reboots, repairing disc permissions, reseting the user home directory via terminal, booting up in recovery mode (but not safe mode as per this solution) trashing various preferences files, and, as a final step, uninstalling and reinstalling from scratch.
Only when all that failed was I told that there is a known bug that Apple are working on.
I came here to see what the community was saying, as the Tech Support guy did say there was likely to be some info on the forums. Lo and behold, a solution is posted and it works.
Why are Apple's Tech Support (in the UK at least) not aware of this?
Oh well, at least I'm up and running on my Mac Pro now.
Thanks again Don,
Cheers,
Nigel

Itunes 9.2 won't install on Windows 7

Like many here, i am having the same problem. my pc is just new, running on Windows 7 32 bit. at first i had trouble even downloading it itunes 9.2... but i was able to after removing cookies etc. but now.. when i try to install.. it won';t even open. no error message whatsoever. it just wont open. i've tried all the tips here. turned off all security, firewall, etc. but it simply won't install. i'm getting very frustrated, i've never had a problem like this before.. what's up really, surely there is somekind of bug since it seems alot are experiencing the same.
please help!

Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we need to hunt down a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for *at least version 3.0* of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any BonJour and iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Emails stored in many folders, but unable to open one folder - freezes unable to read contents. Other folders ok. Have removed .msg files but no difference.e

Hi, I'm new here and having a problem with my Thunderbird, so wondered if you could please help me?
Within Thunderbird I have many folders created in my left pane for the storage of business mail relevant to my work, which I need to keep for my customer records on a long term basis, so that i have all the info of what has been discussed. The total file of Thunderbird is - 819,717kb in size when backed up.
This has been fine until recently, when after trying to open one folder it is mostly frozen, on one occassion the folder opened but showed the lines of mail but no subjects, writing or dates to identify each line.
I have tried going into properties to repair the file, but that freezes too. I have also looked into users/'relevant folder'/AppData/Roaming/Thunderbird/Profiles/'relevant file' and removed the .msf files - but this has made no difference at all.
If someone has any ideas this would be appreciated.
Thanks

If they are 72 character they are probably not corruption.
lets try something install this addon https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/
Instructions here http://chrisramsden.vfast.co.uk/3_How_to_install_Add-ons_in_Thunderbird.html
Create a new folder and select it.
Point the import export tools as the file through import of an MBOX file (that is it's file type) and see if it can import from the file. There is more than one type of MBOX file and the import tools appear to read through some issues Thunderbird can not.
The Import Export tools appear on the Tools menu (alt+T) once installed

ITunes won't install or uninstall. :(

Howdy one and all,
I've scoured your forums for an answer but I'm not really getting anywhere. :/
I wanted to install iTunes 7 to help fix my ipod (which subsequently fixed itself) but this message comes up each time.
So I removed Quicktime from the programmes folder, then iTunes refused to work. I also removed the iTunes folder.
Then i tried to install Quicktime by itself, and that won't install either.
I keep going into control panel and there are 2 ipods and 2 itunes, and none of them will uninstall for me, they just blink and then stay there.
I've checked my task manager, and there is no ipod services running.
Does anyone have a notion as to what is going on?
Any help at all would be greatly appreciated!!
Dell Windows XP I also have a macbook!
Dell Windows XP I also have a macbook!
Dell Windows XP I also have a macbook!

Very strange.
Ok you might want to clean out your temp folder before running the install. Then reboot and try to clean the rest in there.
Here is a more detail instruction for cleaning the temp:
Clean out your temp folders, Delete as much as you can in these folders except for the folders Cookies, History, Temporary Internet Files.
a. C:\windows\temp (if one exists)
b. C:\Documents and Settings\{username}\Local Settings\Temp
Sometimes installers will pick up old files or won’t delete their temporary files.
Make sure you have the latest MSI engine.
http://support.microsoft.com/kb/893803
Even though you shouldn't have to the VB script installer is here.
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=C717D943 -7E4B-4622-86EB-95A22B832CAA

PSE9 won't install 1 of many folders

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