PSElements 12, purchased with Dell computer, quit working.  How do I get the software to function again?

I purchased a Windows 7 system from Dell in April 2014, including PSElements 12 and Premiere 12.  Elements 12 worked fine until a few days ago, then reverted to the 30-day trial version.  A Dell Support Agent worked on it for two days, left Elements 12 where it will not run at all, suggested I contact Adobe.  Premiere 12 seems to be ok.
How do I get PSElements 12 functioning once more?  I have a valid activation code.  Can I uninstall the program and download it anew from Adobe?

After reading some other posts, I decided to try a new download from Adobe, activated with my valid Activation Code.  The first attempt completed the installation, but would not run.
I then used Revo Uninstaller Pro to uninstall the program and its leftover bits, and, in the process, learned that an Adobe Reader update may have written to the same area as PSE 12.  I removed Adobe Reader.
After reinstalling PSE 12, I first got the Welcome Screen.  When I selected "Start with Editor", I now get no response at all.  I am beginning to suspect that the startup icon only starts the Organizer, and I can't find a way to start the Editor.
Frustration abounds!!!!!
Jim Nichols

Similar Messages

  • When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

    When I synced my phone with my mac, the music that I had in my phone got transferred to my mac. 140 songs to be exact, however I can no longer see the songs on my phone, only the purchased album I have appears. How can I get the songs I had back?

    Connect your phone to computer, and sync like this. Check the boxes for the playlists, artists, albums you want to sync. Then click Apply. If you have enough space on your phone, you can choose Entire music library.

  • My callout toolbar stopped working abruptly.  Restarted computer.  Still doesn't work - how do I get the tool back?

    My callout toolbar stopped working abruptly.  Restarted computer.  Still doesn't work - how do I get the tool back?

    The tool is called a “callout” note.  It places a text box with a leader.  It’s been working just fine until suddenly it stopped working and I get an error message saying “desired operation cannot be performed on this object”.  It doesn’t matter where I try to place the callout.  It simply stopped working.  I have tried restarting Acrobat.  I have restarted my computer.  I have used multiple files to ensure the issue isn’t with a corrupted file.  Nothing works.  The tool simply stopped working.

  • My iTunes library is on an old PC that no longer works. I purchased a new iPod Touch.  How can I get the contents of my library to the new iPod?

    My iTunes library is on an old PC that no longer works. I purchased a new iPod Touch.  How can I get the contents of my library to the new iPod?

    My iTunes library is on an old PC that no longer works. I purchased a new iPod Touch.  How can I get the contents of my library to the new iPod?

  • My computer was stolen, I just purchased a new one and I want to redownload my old purchases. Not all of my purchases are on my itouch. How do I get the other purchases back?

    My computer was stolen, I just purchased a new one and I want to redownload my old purchases. Not all of my purchases are on my itouch. How do I get the other purchases back?

    You can recover any purchased songs that are on iPods using the procedure here.
    If this is not available, you can ask Apple to allow you to download your music again. Note that, first, they DO NOT HAVE TO DO THIS. Purchase of music from the iTunes store entitles you to one download of that item. Second, note that if Apple does allow you to download a second time, they have to pay royalties on each download, whether you pay for it or not. Last, if they allow it, please back up your purchases.
    To request a redownload, contact iTunes support from the menus in iTunes or use this page.
    Best of luck.

  • Just got a new Macbook Pro with Maverick. In Mail, how do you get the format bar to show?

    Just got a new Macbook Pro with Maverick. In Mail, how do you get the format bar to show?

    You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty. 
    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.
    #2 - You have 90 days of FREE phone tech support.
    #3 - You have the standard one year Apple warranty.
    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

  • My iTunes says my iPod touch 3rd Gen is up to date with iOs 4.2.1, how do I get the new iOs 5?

    My iTunes says my iPod touch 3rd Gen is up to date with iOs 4.2.1, how do I get the new iOs 5?

    You must update your iTunes software to 10.5 first then you can upgrade to iOS 5.
    http://www.apple.com/itunes/download/
    According to Apple the iPod touch 3rd gen can update to iOS 5.
    "iCloud requires iOS 5 on iPhone 3GS or later, iPod touch (3rd and 4th generation), iPad, or iPad 2; a Mac computer with OS X Lion; or a PC with Windows Vista or Windows 7 (Outlook 2007 or 2010 or an up-to-date browser is required for accessing email, contacts, and calendars). Some features require a Wi-Fi connection. Some features are not available in all countries. Access to some services is limited to 10 devices."
    From here >  http://www.apple.com/icloud/

  • I purchased a subscription to Captivate 8 but have changed computers, how do I get the software on my new computer?

    Have been using a monthly subscription of Captivate and have just changed computers, how do I download the software on my new computer?

    if you're using the cc desktop app, https://creative.adobe.com/products/creative-cloud
    otherwise,    
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • My download did not work. how do i get the app i bought?

    How do I get the app I bought but download failed, but is marked downloaded?

    Hey there petertoledo,
    It sounds like an application was downloaded from the Mac App store but it is not working correctly, and you cannot redownload it. Use the following info to delete the incomplete/non working application first:
    OS X Mountain Lion: Install, update, and uninstall apps
    http://support.apple.com/kb/ph11356
    Uninstall apps
    To uninstall apps you purchased from the Mac App Store, hold down an app’s icon in Launchpad until all the icons begin to jiggle. Click an app’s delete button (x) to uninstall the app.If an icon doesn’t have a delete button, that app can’t be uninstalled. For example, apps that come with OS X can’t be uninstalled.
    To uninstall other apps, drag the app to the Trash (the Trash is located at the end of the Dock), and then choose Finder > Empty Trash.If you change your mind, before emptying the Trash, select the app in the Trash, and then choose File > Put Back.Warning: When you empty the Trash, the app is permanently removed from your computer. If you have any files that you created with the app, you may not be able to open them.
    Then download it again from the Mac App Store with the following article:
    Mac App Store: Finding your purchased apps
    http://support.apple.com/kb/HT4483
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • New firefox doesn't work, how do I get the old one back?

    From the email newsletter, I downloaded the new firefox. I said yes when asked if I wanted to replace the one that was there. I then found out that my computer's operating system will not work with the new firefox, and my old one is gone. How do I get the previous version back?

    -> Firefox 4 versions and later do not run on a PowerPC Mac.
    * Firefox 4 and later require at least OS X 10.5 and an Intel Mac.
    * http://www.mozilla.com/firefox/7.0.1/system-requirements/
    -> Firefox 3.6.23 (Mac OS X 10.4 and later) can be found here:
    * http://www.mozilla.com/en-US/firefox/all-older.html
    -> For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at:
    * http://www.floodgap.com/software/tenfourfox/
    * http://code.google.com/p/tenfourfox/
    Check and tell if its working.

  • HT202213 My computer crashed.  My Ipod is registered to that account - now that I have a new computer w/library how do I get the device to recognize this new library?

    My Computer crashed.  My ipot was registered to that account.  Now that I have a new computer/ITunes Library
    how do I get my shuffle to sync with it?

    follow the steps given here...
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • Ibook g4 has died with a dvd inside.  How can I get the dvd out?

    Have an ibook G4 at work. The computer will no longer turn on. Seems like the hard drive has died because the battery is still lighting up. I have a dvd in the computer, though. How can I get it out when the computer won't boot up?

    HI,
    Even though the iBook won't boot, try the suggestions here just in case.
    How to eject your disc
    If you have another Mac and a Firewire cable, you may be able to use Target Disk Mode to eject the disc in the iBook. How to use and troubleshoot FireWire target disk mode
    Carolyn

  • Who is the Imbecile incharged of Fox 5, who created it incompatible with gooble toolbar? I have over 50 bookmarks in my google toolbar that I can not access with my Mac desktop. How do I get the Old firefox. Otherwise I am going somewhere else.

    Who is the imbecile that is in charged of Firefox 5, who created it incompatible with Google's toolbar . I have over 50 bookmarks t I can not access. How do I get the old Firefox toolbar that is compatible with Google's toolbar.

    Who is the imbecile that is in charged of Firefox 5, who created it incompatible with Google's toolbar . I have over 50 bookmarks t I can not access. How do I get the old Firefox toolbar that is compatible with Google's toolbar.

  • TS3989 my photostream quit working, how do I get it working again

    My photostream quit working. The pictures are on my iphone 4s but don't go to my PC? Apple won't help unless I pay them money, which I don't have at this time because I lost my job. Going to forums I see that many people have this same problem.

    Welcome to the Apple Community.
    Photostream only syncs photos over Wi-Fi, make sure you are connected to Wi-Fi to begin with.
    Photostream only syncs when the camera app is closed, ensure it is closed.
    Photostream only syncs when the battery is above 20%, try recharging the device
    Try disabling photo stream on your device (settings > iCloud), restarting your device and then re-enabling photo stream.
    If this doesn't help you may need to reset photo stream. You can do this at icloud.com by clicking on your name in the top right corner and then the advanced settings in the pop-up dialogue box that appears.
    Note: disabling photostream and re-enabling it will result in any photos that are currently in the photostream album on your device, that are older than 30 days old, not being added back.

  • My computer crashed. How do I get the songs off my iPod and onto my iTunes?

    I have a second generation iPod Touch. It's an 8GB. I had basically filled it to capacity with music with a few apps and videos on there. Then, my computer crashed. So, after downloading the latest version of iTunes i tried to sync up my iPod and get the music back. Instead it asks me to "Erase & sync" or "Transfer purchases". My iTunes is fresh and has no music on it, so I am not going to erase and sync it. And most of my music was not purchased from the iTunes Store, so I am not going to transfer the purchases because it would have a fraction of my music on the iPod. My iPod hasn't been synced up in days because i will lose all or most of my music, but I do have all my music on it. I was just wondering if there was any way to import ALL the songs off my iPod and put them on my computer as well as iTunes!

    For everything else (including purchases) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod Touch or iPhone. You'll find that they have varying degrees of functionality and some will transfer data (such as playcounts and ratings), movies, videos, photos, podcasts and games as well.
    A selection of iPod/iPhone to iTunes utilities:
    Senuti Mac Only (iPod Touch & iPhone compatible)
    SharePod Windows Only (iPhone and iPod Touch compatible)
    TuneJack Windows Only (iPhone and iPod Touch compatible)
    iPodRip Mac & Windows (iPhone and iPod Touch compatible)
    Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
    iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
    iGadget Mac & Windows (iPhone and iPod Touch compatible)
    iRepo Mac & Windows (iPhone and iPod Touch compatible)
    iPod Access Mac & Windows (iPhone and iPod Touch compatible)
    TouchCopy Mac & Windows (iPhone and iPod Touch compatible)

Maybe you are looking for