Pseudo scratches on brand new iMac (early 2009) display (a happy tale)

In case this might help anyone. I was disappointed to find on my day-old iMac several fine scratches on the display. Just to be sure they were true scratches, I rubbed each with the enclosed black microfiber cloth. Still there. The scratches had an optical effect—if you moved your head when looking at a scratch, with the display showing a white background, little bands of color could be seen along each scratch.
I knew I had not scratched the display myself. I was not looking forward to discussing with Apple if the glass (or whole iMac, now loaded with my data) could be replaced. After reading another post, I decided to try to determine if the scratches were on the inside of the glass—if so, I figured at least that would be a shoo-in for replacement under warranty.
A drew a fingernail across one scratch, to see if I could feel it. I could. But wait—did I just remove that section of the scratch? Yes.
Back to the microfiber cloth, now dampened with water, and with a little more pressure—"scratches" are gone!

nolamike wrote:
A drew a fingernail across one scratch, to see if I could feel it. I could. But wait—did I just remove that section of the scratch? Yes.
Back to the microfiber cloth, now dampened with water, and with a little more pressure—"scratches" are gone!
I bet a tiny sliver of the glue used to hold that big piece of protective plastic sheet they apply over the iMac when shipped stayed on the screen when you peeled it off.
Glad it worked out.
Patrick

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    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleSDXC          1.5.2
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AirPort.Brcm4360          831.21.63
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AppleUSBXHCI          670.4.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleBluetoothHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOAcceleratorFamily          98.14
    com.apple.nvidia.driver.NVDAGK100Hal          8.2.4
    com.apple.nvidia.driver.NVDAResman          8.2.4
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleSMC          3.1.8
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.iokit.IOAcceleratorFamily2          98.14
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.driver.AppleThunderboltEDMSink          2.1.3
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
    com.apple.driver.CoreStorage          380
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.driver.AppleThunderboltNHI          2.0.1
    com.apple.iokit.IOThunderboltFamily          3.2.7
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.iokit.IO80211Family          630.35
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    System Profile:
    Model: iMac14,2, BootROM IM142.0118.B00, 4 processors, Intel Core i7, 3.5 GHz, 32 GB, SMC 2.15f2
    Graphics: NVIDIA GeForce GTX 775M, NVIDIA GeForce GTX 775M, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3138362E4130304C4620
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.63)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE SSD SD0128F, 121,33 GB
    Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 23.10

    Did this happen before 10.9.2? I have been having issues since 10.9.2 on my Early 2011 MBP and was able to definitively narrow it down to apple's graphics driver logic. 
    How did I come to this conclusion?
    - Boot from my carbon copy cloner bootable backup and open an app that requires the discrete GPU (photoshop), gfxCardStatus indicates discrete GPU activated. Result: No problem
    - Boot OS X without any startup items (If you have a problem with the automatic resume launching a discrete GPU requiring app before you get to quit .....hold SHIFT immediately after you start logging in)
    - Open the same app under 10.9.2. Result : Screen flashes, gfxCardStatus indicates discrete active, OS X logs me out.
    - Install standalone 10.9.2 package. Repeat steps. Result: SAME
    - Create new account (in case it has to do with something I am not seeing). Repeat steps. Result: immediate logout (no extensions active etc on the new account)
    So now i have a ton of kernel panics and crash reports from the window server from repeatedly testing different variations of my hypothesis. Conclusion: issue with automatic graphics swicthing.
    So what I'm saying is it is possible that you do not have a hardware problem, but was just unlucky enough to get an iMac /w 10.9.2 on it. If that's the case then I would just recommend holding off for a lil 'till a fix is released.

  • Brand new iMac 27" i3 is flashing blue screen

    My brand new Imac (one-day old) is acting very odd as it slowly flashes a pulsating light blue screen when I try to access Apple Menu (restart/sleep/shutdown) features. No matter what I do it will not turn off. I have since had to do a hard shutdown but now it stops at an error screen upon start-up that tells me to restart!
    I am Mac savvy and this has never happened to me. Prior to this happening, I called Apple Tech Support because I could not use their Mac Migration feature to move my info off of a G4 running 10.4.11. Tech support could not help either as wireless, ethernet and direct Firewire attempts yielded no Migration results. I finally had to pull the hard drive out of the G4 and hooked it up to the new iMac. Everything seemed to transfer except when it was done the contents of what I just copied thru Migration was nowhere to be found. That is when I started experiencing the slow-flash blue screen phenom and is where I am stuck today.
    I am ready to take this thing back. In all my years I have never had a problem like this with an Apple product. Any help or insight will be appreciated.

    ONE
    Paul has given you good advice in that I would reinstall the OS from the supplied disks to get your computer working properly.
    TWO
    Then re-install your old programs (only those you really need since they are likely PowerPC, not “universal” Intel programs) from their original disks.
    THREE
    If you have the user data from the old drive backed up, then hopefully you can restore your user data to the new drive or buy an enclosure and access the old data as needed (which is what I did when originally migrating from a Power Mac G5 to the iMac (late 2009).
    Alternatively, if step ONE is problematic and your machine is defective, you can likely return it to Apple within 14 days (or whatever the law is in your country) for a replacement or refund and purchase a new iMac just released today.  Steps TWO and THREE still apply in this case.

  • Brand new iMac cannot pair bluetooth keyboard and magic mouse

    Hi there!
    Just received brand new iMac 21" yesterday. Unboxed it, turned it on and none of both bluetooth devices (keyboard and magic mouse) managed to get paired.
    I was able to connect a USB mouse to log into the Mac. Did all turn off/on Bluetooth, turn off/on iMac several times with no luck. Weird thing is that when I lift keyboard on a 30 degree angle above my desk it seems to actually pair with the iMac but then when back to original position it disconnects.
    I've tried the magic mouse with my 2008 Macbook and works flawlessly. After several attempts never managed to pair magic mouse with iMac and as said earlier keyboard is not working on a standard position on my desk. It is frustrating to have paid close to 2,000$ for something that does not even work out of the box... Any ideas or suggestions?
    I'm planning to take it today to nearest Apple Stores but have a bad feeling about "genius" folks being able to help me out. Would be worth changing iMac for new one?
    Thanks a lot in advanced!

    Thanks Barry! If SCM reset means the following:
    SMC RESET
    Shut down the computer.
    Unplug the computer's power cord and ALL peripherals.
    Wait 15 seconds.
    Attach the computers power cable.
    Wait another 5 seconds and press the power button to turn on the computer.
    I've done that several times yesterday with no success. "SMC Reset" sounds quite fancy but then you google it and find that is a "simple" shut down and restart protocol... I tried "shutting down" by both selecting option via OS and also physically on the button behind screen.
    I appreciate the help but unless I've done that "simple" protocol wrong it is not working.
    Sorry for the frustration from my side. It just seems too much of a vague story when you hear Apple friends talking things about "the best OS", "best desktop",...and then you pay about $2,000 and find this yourself.
    If anyone else interested I commit to keep this up to date with the feedback I'll get from "genius" folks today. Hopefully they'll prove themselves to live up to their position naming.

  • Kernel panic - iMac Early 2009 - OS 10.9.5

    My iMac Early 2009 computer has been shutting down in different ways during different programs, usually graphics oriented.  Usually it freezes the display or some part of the display, becomes very very slow and then maybe I can wait and save work before restarting, maybe not--it's just frozen.  I was watching a video in Chrome just now and it completely shut down and restarted.  This is the first time this has happened--complete shut down.  I wonder if anyone can interpret the shut down log. 
    Specs are as follows:
    iMac "Core 2 Duo" 3.06 24-Inch Aluminum (Early 2009) (E8435)
    6 MB shared level 2 cache
    1066 MHz system bus
    8GB of RAM (1066 MHz DDR3 SDRAM)
    1 TB (7200 RPM)
    NVIDIA GeForce GT 130 graphics - 512 MB GDDR3
    Log of the shut down follows.  Thank you very much in advance if anyone has any idea what is wrong. 
    Mon Oct  6 22:29:21 2014
    panic(cpu 0 caller 0xffffff7f99628f30): NVRM[0/2:0:0]: Read Error 0x0061002c: CFG 0x00000000 0x00000000 0x04000000, BAR0 0xd2000000 0xffffff8124c6e000 0x094700a1, D0, P3/4
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81233cbbe0 : 0xffffff8018a22f79
    0xffffff81233cbc60 : 0xffffff7f99628f30
    0xffffff81233cbd20 : 0xffffff7f996f250a
    0xffffff81233cbd60 : 0xffffff7f998c991c
    0xffffff81233cbd80 : 0xffffff7f996c68c7
    0xffffff81233cbda0 : 0xffffff7f99769dbf
    0xffffff81233cbe20 : 0xffffff7f99610fce
    0xffffff81233cbee0 : 0xffffff7f995debc5
    0xffffff81233cbf20 : 0xffffff8018a4a20a
    0xffffff81233cbfb0 : 0xffffff8018ad7607
          Kernel Extensions in backtrace:
             com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f995d9000->0xffffff7f99841fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f990bf000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f995c9000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f99586000
             com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9984c000->0xffffff7f99af5fff
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f995d9000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f990bf000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    13F34
    Kernel version:
    Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
    Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
    Kernel slide:     0x0000000018800000
    Kernel text base: 0xffffff8018a00000
    System model name: iMac9,1 (Mac-F2218FA9)
    System uptime in nanoseconds: 116336346660163
    last loaded kext at 73429381599468: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9ae9f000, size 20480)
    last unloaded kext at 73492603237583: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f9ae9f000, size 16384)
    loaded kexts:
    com.apple.filesystems.smbfs 2.0.3
    com.apple.driver.AudioAUUC 1.60
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AGPM 100.14.34
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.driver.AppleBacklight 170.4.11
    com.apple.GeForceTesla 8.2.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleLPC 1.7.0
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.AppleIRController 325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.6.7
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.nvenet 2.0.21
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleUSBOHCI 656.4.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
    com.apple.iokit.IOUSBMassStorageClass 3.6.0
    com.apple.iokit.IOSurface 91.1
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.iokit.IOBluetoothFamily 4.2.7f3
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleUSBHIDMouse 180.9
    com.apple.driver.AppleHIDMouse 180.9
    com.apple.driver.AppleUSBHIDKeyboard 170.15
    com.apple.driver.AppleHIDKeyboard 170.15
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOUSBFamily 686.4.1
    com.apple.driver.NVSMU 2.2.9
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.45f0
    Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463531323634485A2D3147314431
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.7f3 14616, 3 services, 15 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: WDC WD1001FALS-40K1B0, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5670S
    USB Device: Built-in iSight
    USB Device: Keyboard Hub
    USB Device: Mass Storage Device
    USB Device: Apple Optical USB Mouse
    USB Device: Apple Keyboard
    USB Device: IR Receiver
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus:

    Thanks Mike.  I have no third party peripherals, but I did install ram, so I'll take that out.  I'm unable to install the Apple Hardware Test (holding D down doesn't work for me and I don't have the install disks that came with the computer anymore.)  I think it is a hardware problem though, due to it happening during lots of different programs running etc.  I'm guessing it is GPU related as well, because it says
    Kernel Extensions in backtrace:
             com.apple.nvidia.classic [...]
    From research I've done online, I gather replacing the video card will be half as expensive as buying a new computer, so I'm in a jam there.  The iMac screen display is also quite old  -- it has a yellowish color now and often  on the desktop you can "see through" windows "on top": you can see the outlines of windows below. 

  • Brand new iMac 24 inch does not start

    I went to best buy and bought the 24 inch 2.66 GHz iMac. We loved it when the apple guy gave us a demo. I brought the brand new iMac home and set it up. Pushed the power button - IMac does not power on. Tried diff options like changing plug socket, extension cord, removed and replaced power supply from back of iMac, but didnt work.
    After an hour, I took the thing back to Best buy and they replaced it with a new one. Now this new one started right away and we really love this computer. Browed until late night, put it on sleep before going to sleep. Woke up in the morning, checked email and did some more browsing before I put it back to sleep and went to take a shower. After I come back and try to turn it ON, it wont turn ON. No matter what I did except this time I did not remove the power supply from the back of the Mac.
    I called in for apple support as I was extremely concerned. The support guy asked me to hold the power button for 5 secs and try to power it back again. Nothing, didnt work. Next he asked me to remove all connections as well as the power supply from the back of the Mac and then turn it on. Lo and behold, came back up.
    I asked the support guy as to what the heck is the problem and if this type problem has been reported earlier - he said he cannot comment on that. I really like this computer, but I am concerned as to its reliability. Anyone had similar problems? What was the problem and what did you do?

    What the guy did was have you reset the SMC, the System Management Controller. It controls things like startups, shutdowns and sleeping.
    Is the iMac plugged directly into a three prong wall outlet or are you using an extension cord or a cheat adapter? If you are using an extension cord, then it needs to be a proper three pronged utility cord and not a simple cord with a cheat adapter.

  • First is it possible to connect my imac eaRLY 2009 as display for my macbook white 2010?

    first is it possible to connect my imac eaRLY 2009 as display for my macbook white 2010? If so what exact cables on the market do i need to purchase to make this work? Please help me out. I cannot afford to buy a new mac so temporarily this is my only solution.
    Thanks to all my Mac buddies for your assistance

    The Early2009 20" or 24" iMac don't have any video-in capabilities.
    Depending on your needs, you can investigate or tryout AirDisplay or ScreenRecycler which enable use of a Mac from another Mac or Windows PC through network/wireless connections.
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