Psn store purchase, taken money and received receipt but no product recieved, please help

I purchased a 3000 crown pack for elder scrolls online from the ps store about 20 minutes ago, I received my emails and reciepts for the purchase but the crowns haven't been added to my game account, obviously im not happy about this and was wondering if anyone has had the same problem and found a solution or has any advice on how to sort this problem out please, ive tried finding a phone number to contact sony on but I cant believe that the phone lines are only available until 8.30pm

Hi 
There is a thread on this issue here. Please keep an eye on that thread for updates. 
SFZ 

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