PST Capture Service

I am using PST Capture Console to import a test PST file into my E1 O365 mailbox.
I have completed the Online Connection Settings and the check works with my login and the correct server name.
I have followed the permission requirements
You must be logged on with local administrator privileges on the computer where you run the PST Capture Console.
The user account that the PST Capture Central Service uses must be mailbox-enabled.
The user account that the PST Capture Central Service uses must be assigned the Public Folder Management role in your Exchange organization.
When I try to import the single test file manually the file loads and shows the percentage then a complete message. Followed by
'Import error: Error opening mailbox [email protected] '
Thanks
Regards
Andrew Porter

Hi Andrew,
From your description, please verify the following things for troubleshooting:
1. Make sure you have Outlook 64-bit installed on the PST Capture host computer.
2. PST Cap Tool Console on the host computer and pst agent on the OL client machine are located in the same DNS zone.
Hope my clarification is helpful.
Best regards,
Amy
Amy Wang
TechNet Community Support

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PST Capture to Office 365 fails with Import error : Error opening PST File

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I was dealing for more than a week to make it work this tool, Capture PST.}
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PST Capture Console is installed on the Domain Joined Machine.
You have mentioned that the User Account (PST Capture Tool's Service Account) is a Local Administrator on the Machine running the Tool.
You also have the Outlook 2010 X64 installed
And you have created the outlook profile for that Service Account.
Also not have any non-email items on my pst, is only a test PST with 2MB emails as a test.
I came back from Office 365 forum and they said you are the best guys for this topic.
http://community.office365.com/en-us/f/158/p/318111/919839.aspx#919839
Jose Chavez IT Manager

Dear friend
Finally make it work after 2 weeks of war. Is not a product that you can use in your production environment, because have several complains.
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I went to Shared Components -> Static Files -> Create
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Kind Regards
Rana Banerjee
Rana

Hi Rana,
Just for your reference, The user account you specify on the Online Connection Settings tab of the PST Capture settings must be assigned the Organization Management role.
Refer to:
http://technet.microsoft.com/en-us/library/hh781036.aspx
http://technet.microsoft.com/en-us/library/hh781035.aspx
http://technet.microsoft.com/en-us/library/hh781032.aspx
Hope it is helpful.
If the issue continues, please feel free to post the question in Office 365 forum since it is Exchange server forum. Your understanding would be appreciated.
Fiona Liao
TechNet Community Support

Oracle distributed document capture service not started

Oracle distributed document capture service not started
and timeout

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I had a look at the IIS configuration in the installation document. It doesn't clearly state which document is the default document for the website one needs to create in IIS. Do you know what it should be? You have to add new web site, say like "Capture" and add virtual directory from assumed path like: C:\Program Files\Oracle\Document Capture\WebPages
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Hello Biswajit,
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I am currently migrating mailboxes from Exchange 2010 to Exchange 2013 on prem. I have installed PST Capture 2.0 and 64-bit Outlook 2013 on a Windows 2008 R2 machine and have installed the PST Capture 2.0 agent on a workstation that has some .pst files
on it. PST Capture finds all the .pst files on the workstation, but when I use PST Capture to try to import PST files into a mailbox on Exchange 2013, I get the error "Import error: Error opening mailbox [email protected]".
I created a userID with a mailbox to run PST Capture. Based on the instructions at
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Generally PST capture tool allows you to search for PST files & import these PST files
to the mailboxes but as your account is not getting connected, so you need to check settings of your PST Capture tool :
https://technet.microsoft.com/en-us/library/hh781032(v=exchg.141).aspx
If this solution does not work out for you, then I would advise you to use any professional
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PST Migration using PST Capture tool 2.0

Hello,
I am planning to use Microsoft PST Capture 2.0 tool to import PST's located on C: Drive of users to personal archive mailbox of the respective user in the on-premises exchange 2010 mailbox.
There are total of 16000 users. I am wondering will PST Capture Tool, be able to handle this huge requirement? Based on past experience, can anyone suggest me healthy practice of planning PST migration using PST capture 2.0?
Any help on this will be highly appreciated.
Thanks in advance.
Kapil

Make sure you spec the PST Migration server properly, also, the number of PST files is not the problem, It's the size of all the PST files.
From my experience keep an eye on the disk space because If you are using a DAG once you start the migration the DB log files will be massive and you will need to run full backup to clear them so make sure you run backups every 12 hours to clear the logs.
If you batch them each night to a reasonable number your environment can handle everything should be fine.
Cheers
Exchange Blog:
www.ntweekly.com
MCSA, MCSE, MCITP:SA, MCITP:EA, MCITP:Enterprise Messaging Administrator 2010,MCTS:Virtualization

PST Capture Tool

Having issues with the PST Capture tool. It will find and locate the PSTs. When importing to the mailbox, it errors. It will transfer it to the staging folder but errors afterward. Error is Import Error: Error opening pst file.
Pst capture is running as local admin. Account on it is set to Organization management permissions with global admin. Outlook 2010 64 bit is open and running. The account has access to the destination mailbox.

This might happen due to the issues of calendar items in PST file. I would suggest you to uncheck non-mail items, including Calendar items and All other non-mail items (contacts, task, notes, etc).
This is the forum to discuss questions and feedback for Microsoft Office Clients, you question is really about the PST Capture Tool on Exchange Server side. Better to post your question to the forum for Exchange server:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Thanks,
Ethan Hua CHN
TechNet Community Support

OCR with Acrobat 8.2.3 occassionally stops with error (5) cannot access paper capture service

After I updated to acrobat 8.2.3 (no other changes in my computer software), OCR recognition occassionally stops with an error that reports the paper capture service is not accessible/available. This is not a fatal error because OCR can continue in the document but the page is not fully processed. The error appears to occur after decomposing and before recognizing text. This problem did not happen with 8.2.2. I have two computers with 8.2.3 and this happens on both computers. I would be happy to downgrade to 8.2.2 until Adobe fixes this problem but apparently adobe does not allow removing the 8.2.3 update.
I tried opening the .pdf directly from the Adobe open menu as someone had suggested in another forum, but the problem persists.
I use this OCR capability almost daily on large (>100 page) files so I need at least a temporary solution right away. Any suggestions?

Not sure if this is a Flash Player problem. You are more likely to get a reply if you post your question in the AS3 forum.

PST Capture Import errored: Complete with errors.

we did a migration from Exchange 2007 to 2010, we already have PST files and want to import them using PST Capture to the new Mailboxes in the new domain.
while importing we were faced with an error saying "Complete with errors, hresult e_fail has been returned from a call to a com component", in the IPM subtree.Any solution to address the problem?
thanks in advance.

Hi,
Please double check whether the .pst files imported successfully (ignore the error message first).
If there is anything corrupt, I suggest remove the request and re-import it for testing.
Since I am not familiar with the PST Capture Tool, I suggest asking Script Center for help to get a script to perform the .pst files importing. For your convenience:
http://technet.microsoft.com/en-us/scriptcenter/dd742246.aspx
Thanks
Mavis
Mavis Huang
TechNet Community Support

PST Capture Error

Hello experts,
I have a user mailbox migration problem using the PST Capture , the tool has worked in my organization but since last week the following error occurs :
Import error : The specified object was not found in the store .
Event create: Import Action Error during import Microsoft.Exchange.WebServices.Data.ServiceResponseException: The specified object was not found in the store. at RedGate.PSTImporterForExchange.CentralService.ImportListImporter.ImportFile(RepositoryImportFile
file) at RedGate.PSTImporterForExchange.CentralService.Actions.StartImportAction.RunImport(Object state)
Have reinstalled the tool and tried with another user environment but got the same error , any ideas?
thank you

Generally PST capture tool allows you to search for PST files & import these PST files
to the mailboxes but as your account is not getting connected, so you need to check settings of your PST Capture tool :
https://technet.microsoft.com/en-us/library/hh781032(v=exchg.141).aspx
If this solution does not work out for you, then I would advise you to use any professional
tool for exchange migration like CodeTwo , Stellar. From my personal experience, I would recommend you to go for Stellar Mailbox Extractor for Exchange Server as it migrated my mailboxes to another Exchange Server in quick time.

Why is the PST Capture Tools so blasted slow?

The only thing I can find from my testing is that the office 365 / exchange online servers cap your upload or they need a better pipe. My network resources are not even close to being exhausted nor are my systems yet it is taking a ridiculous amount of time
to upload these PST files. I already know that MS is going to point the finger at our systems or network so here are some figures that I pulled.
As you can see from our firewall the current upload speed to MS servers is 67 KB/s.
Our bandwidth capacity currently is about 60 mbps which transates to around 7500 KB/s.
Here is a current shot of system performance on the system doing the migration
Don't even tell me I need more RAM. I could put 92GB into this system and it wouldn't make a difference. Please MS admit that you have a problem and do something about it. I don't see how we can sell this if enterprises can't access their old email while we
transfer them to the cloud. If you really really think it's something else I would be happy to do any test you would like otherwise please give the community a realistic expectation of improvement with your service.

Hi,
This is Exchange forum, and I'm not familar with Office365. In order to resolve the problem more efficiently, I recommend you post to Exchange online forum. You might get a better answer in the Office 365 forum.
http://community.office365.com/en-us/forums/default.aspx
Thanks for your kindest understanding.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

VA01-TAD how to capture service cost

Dear Experts,
My client has a business scenario of services done to his client site.
these services are booked in sales order with service material - item category TAD. in my pricing Procedure i have all condition types with EK01
I wish to capture the service cost in sales order with EK01 , I have entered manually it is in inactive state.
could you please suggest me the sales order capturing the service cost ?
Regards,
Pratheep

Thanks G. Lakshmipathi
I am great with your suggestions
Testing service is done by scientists at company premises , the samples are given by customer.
i have a service material , named - Water testing - in accounting view of material master - maintained 100 USD for cost involved
Now if i have punch this service material in my sales order, will it fetch the cost through VPRS condition type, maintained determined cost in item category TAD
Regards,
pratheep

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