PST file in CLOSED folder

Outlook stopped working because it could not find the PST file.
It is located in \Users\Name\Documents\CLOSED\Outlook Files
What is this CLOSED folder?

Hi,
Which version of Outlook are you using? Which type of email account are you using? POP3, IMAP or Exchange?
Is \Users\Name\Documents\CLOSED\Outlook Files the location you see in the error message or the location you used to store your PST files?
Have you tried navigate to \Users\Name\Documents\CLOSED\Outlook Files and check if you can find your PST file?
Please provide more information about this issue so that we can resolve it more efficiently.
Thanks,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

How do I add my Outlook PST files from my old Windows PC to my new MacBook Pro?

Sorry newbie MBP user here I did a search but couldn't find anything, although I would guess others who have migrated over from the windows world might have had this question:
Just purchased a new MBP w/Retina display and I before I wipe my current windows laptop, I want to move all of my saved PST email files over to my new MBP as well as my saved documents.
I have saved them on a USB thumb drive but dont know how to move them over to my MBP and save them in my mail file as well as my docs into?
TIA!

dear Gents,
i have the same issue, i do not want to use Microsoft outlook, i want to use mac mail.
i have a PST file which its size is around 18 GB, i used PST Converter PRO, but it converted the PST file to a folder contans subfolder and files, the size of these folders are 68 MB.
i tired to import this new folder to mac mail, it was giving a message that will be discplayed under folder name "Import", but unfortunately, there was nothing added.

Outlook 2010 - Data File Properties/Folder Size verses Windows Explorer pst file size

I am running Outlook 2010 32bit Version 14.0.6129.5000 on a Windows PC running Windows 7 Professional. All updates from MS are up to date.
I have several pst files I open with Outlook 2010. The size of the files displayed in Outlook are very different than what is displayed in Windows Explorer.
For example one of the pst file called "business.pst" when opened Outlook displays it under "Data File Properties -> Folder Size" that the Total Size (including subfolders) is 764,354 KB. Windows Explorer says
the file size is 1,190,417 KB.
For some reason MS Outlook 2010 is displaying the wrong folder size. Any ideas why this is the case?
Thanks,
Pat

Outlook mailbox grows as you create and receive items. When you delete items, the size of the Outlook Data File (.pst and .ost) file might not decrease in proportion to the data that you deleted, untill it has been compacted.
Normally, after you have deleted items from an Outlook Data File (.pst), the file will be automatically compacted in the background when you’re not using your computer and Outlook is running.
For an exception, when the Outlook Data File (.pst) is somehow corrupt, the compaction might not finish correctly. So the size of the Outlook Data File (.pst) file might remain the same before compaction.
To solve this, try run the
scanpst to fix the Outlook Data File (.pst) file first, after that, we can
manually start the compact command.
When finished, compare the file size again.
Max Meng
TechNet Community Support

Outlook 2013 are not opening and showing pst files are not closed properly

Hi
Outlook 2007 has stopped working and showing close the program. Again,we re-started then outlook 2007 and it has opened and taken the backup of pst files in a separate hard drive.
The pst file was repaired in scanpst.exe and again i have tried to put the pst file back in outlook 2007.It was hanging and suddenly i have uninstalled 2007 and started installing outlook 2013.
2013 applications like word,excel,power point are opening and outlook 2013 are not able to open and showing pst files were not closed properly.
Again i have un-installed and re-installed the outlook 2013.still we are not able to open the outlook.
Need your support at the earliest to fix the issue.
Thanks

Hi,
What's the .pst file used for? Archive? Or you set up a POP3 account and want to import the emails from the .pst file?
Another question, you mentioned you installed Outlook 2013 and it didn't open either. Was this from the beginning right after you installed Outlook 2013, or after you did something such as create a new Profile, set up a new account and tried to import the
.pst file?
Kindly answer my questions so I can understand the situation better.
I've seen some of this issue caused by the anti-malware software, check your anti-malware software to see if it's trying to interfere with Outlook - things like real time email checking can sometimes cause these kinds of problems. To troubleshoot, we can
simply disable the anti-malware software temporarily to see the result.
Regards,
Melon Chen
TechNet Community Support

Missing all files of a folder and the pst file cannot be repaired

All files under folder Inbox\TechSupport suddenly are missing. The Folder Size window shows this folder has a size of 180719KB.
I used "C:\Program Files\Microsoft Office\Office15\SCANPST.EXE" to try to fix the post files a few times, the problems remains. No matter how many times I run SCANPST.EXT on this pst file, it always find the following error:
Internal errors were found in this file. They must be repaired for this file to work correctly.
Here is the log:
Microsoft (R) Inbox Repair Tool
© 2012 Microsoft Corporation. All rights reserved.
Version 15.0.4667.1000
**Beginning NDB recovery
**Attempting to open database
**Attempting to validate header
**Attempting to validate AMap
!!AMap page <@416752640> has csFree of 7, but should have 255
**Attempting to validate BBT
**Attempting to validate NBT
**Attempting to validate BBT refcounts
**Attempting to validate header NID high-water marks
**Beginning PST/OST recovery
**Attempting to recover all top-level objects
**Store created by build: 15.4667
**Attempting to walk all folders
**Attempting to locate any orphaned folders/messages
**Performing final HMP validation
**Attempting to check top-level objects for consistency
**Updating folder hierarchy
**Attempting to fix original file
**Attempting to copy back BBT
**Attempting to copy back NBT
Any tip to remedy this will be greatly appreciated.
Hong

Thanks for the update, Hong.
If we copy some emails to TechSupport folder, are those emails still visible in the TechSupportfolder?
Although it doesn't look like a view problem, we may also try to open Outlook with /cleanviews switch to seek our fortune. To do this, exit Outlook, press Windows key + R to open the Run command, type
outlook /cleanviews and press Enter. We may also try to search for the missing emails using Instant Search to see if there is any result.
In addition, we may also try to use the MFCMAPI tool to look into the TechSupport folder and check if we can see and open the missing emails. To do this, please follow the steps below:
1. Download MFCMAPI tool: http://mfcmapi.codeplex.com/
2. Exit Outlook and start MFCMAPI.exe.
3. Click Session > Logon, choose your profile and click
OK.
4. Double-click the PST file that has this issue from the list.
5. In the opened new window, expand Root Container > Top of Outlook data file > Inbox.
6. Find and right-click the TechSupport folder under Inbox, select Open contents table.
7. In the opened new window, check if you can see your emails in the upper portion of the window. If so, double-click an item to see if you can open the email in Outlook window.
Please let me know the result.
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Complete Outlook 2010 Lock-Up when accessing archive pst files

Hi,
I am having a real issue with Outlook 2010 (32 bit) and accessing archive pst files that are stored on a network share on our SBS server.
Like many we operate almost soley using email and this creates ever larger mailboxes, so most items are archived after six-months, but still need to be accessed occassionaly.
Each user has a series of archive pst files that are stored on our server in a common location for ease, but since switching some users to Office 2010 we now have a major issue that if a user opens one of the archive pst files from its network location they
can view everything in all folders of the archive, but after accessing a couple of messages Outlook "stops responding" and totally locks.
It seems that Outlook is trying to access the message in the archive pst, but cannot complete this and even restarting Outlook doesn't solve this as on restart the splash screen sticks at loading profile and never restarts! Worse yet this lock-up in Outlook
actually prevents Windows 7 from closing down, so when you try to restart the PC to resolve the problem Windows 7 just sits at "shutting down" and never closes (left for 20 mins), so a reset or hard reboot is then needed.
Has anyone seen similar issues with pst files created from Outlook 2007?
Is this issue due to network location of pst's?
Anyone got any ideas, as this issue drives me nuts when it happens, which thankfully is rare as we dont access archives often and can do so fine if needed from a PC running Outlook 2007.
Thanks
Ridesy

Here is my 2 cents, a few years down the road from the original posting.
I had the same problem as the original poster... extremely slow .pst performance for a current archive folder.
I have a SBS 2008 system in place at this client. Ironically they acquired another small business and everyone moved in--along with all their data which lead to the following discovery.
Company A's SBS 2008 server was a bit tight on disk space so I talked them into setting up a second server to be primarily a file server.
I moved all of Company B's data --including lots of good old .PST archive files to sever #2.
I setup all Company B staff with a new mapped drive and had their Outlook 2010 clients open their old archive .pst mail from this mapped drive.
Current archive files, like the rest of Company A's staff, point to the SBS server via a UNC share \\server\Usershares\%username%\....I just like to keep consistency and this was how it was setup all along.
With the latest archive .pst folder on Server #1 (the sbs server) for some of my recent Company B setups--performance is horrible. Exactly what everyone is complaining about. I have 10gig archive.pst files for these same users on the second server using
a mapped network drive and they open fine. Even some archive files that are 15+ gigs in size (archives are named for each year--2006.pst etc).
So, either there is a problem hosting your .pst via UNC shares, or on a SBS server in general.
Short story... try setting it up via a Mapped network drive on a different server that isn't doing everything like the SBS server is...I tend to think it is UNC mapping related but not sure.
Not guaranteeing this is the 'fix' but it definitely was a night and day difference when I just tried this and I am not going to do anything different from here out.

Unable to open pst file error details access to the path is denied

Hello,
iam trying to do a mailboximport-request from a QNAP-nas that is member of the domain.
When doing the mailboximport i am getting the following error : unable to open pst file error details access to the path is denied.
Which permissions do i need to have on the folder/file on the qnap to import the .pst-file?
Thx

Move your PST files to a windows server. Exchange Trusted Subsystem is a universal group in Active Directory.
Read more here: http://technet.microsoft.com/en-us/library/ee633455(v=exchg.141).aspx#Pre
Mike Crowley | MVP
My Blog --
Planet Technologies

Unable to load up .pst files

We are running older hardware, Dell Optiplex 780's. They were all running XP and we used CM2012 to push out Windows 7 to each of them. The OSD process, in a nutshell, does this.
Format C:, install windows 7, apply 780 drivers from Dell, join domain, install apps like Office 2010 and some others.
Once the machine is built you can log in and everything works. We are running
Office 2010. Word, Excel, PowerPoint, Outlook etc... But when you try to load up any .PST file it hangs and never loads the file. We've waited over 30 min and it never loads. We have tried both from a network
share and having the .PST local and it still will not load.
What should I look at to fix this? Could the Dell Optiplex 780 be so old it does not fully support Office 2010?
mqh7

Hi,
First of all, please note Network Stored PST files are not recommended by Microsoft back in the very early age, please read the details in this blog below:
Network Stored PST files ... don't do it!
http://blogs.technet.com/b/askperf/archive/2007/01/21/network-stored-pst-files-don-t-do-it.aspx
As for your local .pst files, here are some suggestions:
1. Run Scanpst.exe to repair the possible damage in the .pst file, if you are using Office 2010 and Windows 7 as you mentioned, this application can be found in the following path:
<disk drive>:\Program Files\Microsoft Office\Office14 (32-bit version of Windows)
or <disk drive>:\Program Files\Microsoft Office(x86)\Office14 (64-bit version of Windows)
For reference, we can read this Microsoft KB:
http://support.microsoft.com/kb/272227/en-us
2. Move the .pst file to a new location on local, check if then the .pst file can be accessed or opened. Please make sure the user has the proper permission of the folder in which the .pst file is stored. Please also make sure Outlook is run as
administrator.
If you get any error messages and other details that may be helpful, please kindly let me know.
Regards,
Melon Chen
TechNet Community Support

Import PST files for multiple users at the same time?

While importing PST files into archive mailboxes, the Exchange 2010 mailbox server went to 100% CPU and memory usage and I could not stop the imports because the EMS stopped responding. We had to restart the whole server to get back to normal.
Not sure if importing PSTs was the cause of it it was a coincidence. We have done imports the same way before without this issue.
How many PST imports can be done at the same time and how do we queue up multiple users and have the mailbox imports have unique names for each user? I noticed they are always called MailboxImport and MailboxImport1 and then it starts over as MailboxImport
again for additional users. So, if more than one user's PSTs are being imported at the same time, we will have multiple identically named imports running.
We would like multiple users' PST imports to queue up and start automatically when the previous users' imports complete.

Please try like this. Rename folder name same as alias. i.e. \\server\share\<alias>. below are examples.
"\\server\share\jsmith"
"\\server\share\tjones"
"\\server\share\rsmith"
"\\server\share\bspears"
"\\server\share\mmouse"
And run below command to take PST from the corresponding
foreach ($i in (Get-Mailbox)) { New-MailboxImportRequest -Mailbox $i -FilePath "\\Server\share\$($i.Alias)\$($i.Alias).pst" -baditemlimit 50 -acceptlargedataloss ;while ((Get-MailboxImportRequest -mailbox $i | ? {$_.Status -eq "Queued" -or $_.Status -eq "InProgress"})) { sleep 180 } }
If a folder missing with the alias you will see an error similar to this.I think this will work for you. You just keep only the required PST folders to import in the "\\Server\share" folder.
"Unable to open PST file '\\server\share\mmouse\mmouse.pst'.
Error details: Could
not find a part of the path '\\server\share\mmouse\mmouse.pst'.
+ CategoryInfo : NotSpecified: (0:Int32) [New-MailboxImportRequest], RemotePermanentException
+ FullyQualifiedErrorId : 27802833,Microsoft.Exchange.Management.RecipientTasks.NewMailboxImportRequest"
Thanks, MAS
Please mark as helpful if you find my comment helpful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

How can I enable iTunes Sync to move deleted to the Trash in Outlook instead of directly deleting from my PST file?

I use several Apple Devices: iPhone 3GS (yes, archaic), iPhone 4S, iPad, and iPad 2 for personal, and work.
I use iTunes with MS Outlook 2010 to store all my information (e-mail, contacts, calendar, notes, etc).
When any information changes, it is updated throughout my devices. There has been a time or two when I have accidently deleted information. I want to make sure that I can undelete the information at those times.
When I 'Allow' iTunes to delete the information, it does not move to Trash in Outlook and instead it removes it completely from Outlook. This removes any possibility to restore the infomation at a future date if the need arises.
This is a very important function which I miss, granular notification of every change that will take place and the ability to stop each change; when I used Blackberry Desktop with my Torch.
Does anyone have any idea how to resolve the issu? My work around, currently, is to copy the existing PST file to a different locaion. Then, if I need to restore, I would just open the PST file and copy the item(s) back into the working PST file. This is really quite cumbesome.
Thanks for any help you can provide.

If you Control click on the iPhoto Library, you'll see a list of folders - one named "Masters". Inside of this folder are all of your original, high-res photos. You can copy them to other folders if you like.
You can't delete iPhoto pics without deleting the ones in the iPhoto Library.
You can copy all of your Masters pics out of the Library, ensuring that you won't forget any.
I don't know of anyway to determine if there are duplicate photos - most (if not all) have a unique name assigned.
Good luck,
Clinton

Script to search all files in specified folder for multiple string text values listed in a source file and output each match to one single results txt file

I have been searching high and low for this one. I have a vbscript that can successfully perform the function if one file is listed. It does a Wscript.echo on the results and if I run this via command using cscript, I can output to a text file
that way. However, I cannot seem to get it to work properly if I want it to search ALL the files in the folder. At one point, I was able to have it create the output file and appear as if it worked, but it never showed any results when the script
was executed and folder was scanned. So I am going back to the drawing board and starting from the beginning.
I also have a txt file that contains the list of string text entries I would like it to search for. Just for testing, I placed 4 lines of sample text and one single matching text in various target files and nothing comes back. The current script
I use for each file has been executed with a few hundred string text lines I want it to search against to well over one thousand. It might take awhile, but it works every time. The purpose is to let this run against various log files in a folder and
let it search. There is no deleting, moving, changing of either the target folder/files to run against, nor of the file that contains the strings to search for. It is a search (read) only function, going thru the entire contents of the folder and
when done, performs the loop function and onto the next file to repeat the process until all files are searched. When completed, instead of running a cscript to execute the script and outputting the results to text, I am trying to create that as part
of the overall script. Saving yet another step for me to do.
My current script is set to append to the same results file and will echo [name of file I am searching]: No errors found. Otherwise, the
output shows the filename and the string text that matched. Because the results append to it, I can only run the script against each file separately or create individual output names. I would rather not do that if I could include it all in one.
This would also free me from babysitting it and running each file script separately upon the other's completion. I can continue with my job and come back later and view the completed report all in one. So
if I could perform this on an entire folder, then I would want the entries to include the filename, the line number that the match occurred on in that file and the string text that was matched (each occurrence). I don't want the entire line to be listed
where the error was, just the match itself.
Example: (In the event this doesn't display correctly below, each match, it's corresponding filename and line number all go together on the same line. It somehow posted the example jumbled when I listed it)
File1.txt Line 54
Job terminated unexpectedly
File1.txt Line 58 Process not completed
File1.txt
Line 101 User input not provided
File1.txt
Line 105 Process not completed
File2.txt
No errors found
File3.txt
Line 35 No tape media found
File3.txt
Line 156 Bad surface media
File3.txt Line 188
Process terminated
Those are just random fake examples for this post.
This allows me to perform analysis on a set of files for various projects I am doing. Later on, when the entire search is completed, I can go back to the results file and look and see what files had items I wish to follow up on. Therefore, the
line number that each match was found on will allow me to see the big picture of what was going on when the entry was logged.
I actually import the results file into a spreadsheet, where further information is stored regarding each individual text string I am using. Very useful.
If you know how I can successfully achieve this in one script, please share. I have seen plenty of posts out there where people have requested all different aspects of it, but I have yet to see it all put together in one and work successfully.
Thanks for helping.

I'm sorry. I was so consumed in locating the issue that I completely overlooked posting what exactly I was needing help with. I did have one created, but I came across one that seemed more organized than what I originally created. Later
on I would learn that I had an error in log location on my original script and therefore thought it wasn't working properly. Now that I am thinking that I am pretty close to achieving what I want with this one, I am just going to stick with it.
However, I could still use help on it. I am not sure what I did not set correctly or perhaps overlooking as a typing error that my very last line of this throws an "Expected Statement" error. If I end with End, then it still gives same
results.
So to give credit where I located this:
http://vbscriptwmi.uw.hu/ch12lev1sec7.html
I then adjusted it for what I was doing.
What this does does is it searches thru log files in a directory you specify when prompted. It looks for words that are contained in another file; objFile2, and outputs the results of all matching words in each of those log files to another file: errors.log
Once all files are scanned to the end, the objects are closed and then a message is echoed letting you know (whether there errors found or not), so you know the script has been completed.
What I had hoped to achieve was an output to the errors.log (when matches were found) the file name, the line number that match was located on in that file and what was the actual string text (not the whole line) that matched. That way, I can go directly
to each instance for particular events if further analysis is needed later on.
So I could use help on what statement should I be closing this with. What event, events or error did I overlook that I keep getting prompted for that. Any help would be appreciated.
Option Explicit
'Prompt user for the log file they want to search
Dim varLogPath
varLogPath = InputBox("Enter the complete path of the logs folder.")
'Create filesystem object
Dim oFSO
Set oFSO = WScript.CreateObject("Scripting.FileSystemObject")
'Creates the output file that will contain errors found during search
Dim oTSOut
Set oTSOut = oFSO.CreateTextFile("c:\Scripts\errors.log")
'Loop through each file in the folder
Dim oFile, varFoundNone
VarFoundNone = True
For Each oFile In oFSO.GetFolder(varLogPath).Files
'Verifies files scanned are log files
If LCase(Right(oFile.Name,3)) = "log" Then
'Open the log file
Dim oTS
oTS = oFSO.OpenTextFile(oFile.Path)
'Sets the file log that contains error list to look for
Dim oFile2
Set oFile2 = oFSO.OpenTextFile("c:\Scripts\livescan\lserrors.txt", ForReading)
'Begin reading each line of the textstream
Dim varLine
Do Until oTS.AtEndOfStream
varLine = oTS.ReadLine
Set objRegEx = CreateObject("VBScript.RegExp")
objRegEx.Global = True
Dim colMatches, strName, strText
Do Until oErrors.AtEndOfStream
strName = oFile2.ReadLine
objRegEx.Pattern = ".{0,}" & strName & ".{0,}\n"
Set colMatches = objRegEx.Execute(varLine)
If colMatches.Count > 0 Then
For Each strMatch in colMatches
strText = strText & strMatch.Value
WScript.Echo "Errors found."
oTSOut.WriteLine oFile.Name, varLine.Line, varLine
VarFoundNone = False
Next
End If
Loop
oTS.Close
oFile2.Close
oTSOut.Close
Exit Do
If VarFoundNone = True Then
WScript.Echo "No errors found."
Else
WScript.Echo "Errors found. Check logfile for more info."
End If
End if

I suddenly can't move files from one folder to another in my FlashHelp project.

I have RH8 (8.02). I have been working on this project for a couple of years now.
What changed? I had imported a Word document and then removed the document and the folder it created from the Project Manager. Now I cannot move any of my files from one folder to another in the Project Manager pod. I susptected a corrupt CPD file so I closed the project, deleted the CPD file. Next I opened Robo from Programes (I never open from the .xpj file), went to Tools>Options and deleted the pinned most recently used project. Select Open, and locate/open the xpj file. I've also re-generated the output (no errors) and completed all these steps again. Of course Robo only goes haywire on me right before I have to publish for our new software release.

Hi there
From what I'm seeing my own guess here is that RoboHelp is still believing that the content belongs to word.
I might suggest the following steps.
Open Winows Explorer and make copies of the HTML files involved. Then from RoboHelp, delete or remove the content. Then use the Import function to add the desired HTML files back into the project into the desired folder.
My thought is that by taking these steps you will have effectively disassociated Word and the topics should now be independent topics that RoboHelp should allow you to manage as you wish.
Hope you get it sorted... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
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How can i open the archived pst file in my Mac Air

How can i open the Archived outlook pst file in my Mac air, i want to access my old outlook mails.

System.setProperty("java.security.policy", "system.policy");Is this a new feature in JDK1.4? I don't see it in
the documentation for JDK1.3.1 that I'm currently
using.Look more closely. There is indeed a setProperty(String, String) in
http://java.sun.com/j2se/1.3/docs/api/java/lang/System.html
"Since 1.2"
- Marcus

Import multiple PST files for a single user into archive mailbox is failing

Most of our users that have PST files have between 2 and 10 separate PST files named by either subject or year.
I am trying to find a way to automate using New-MailboxImportRequest to import ALL of the psts found within a user's shared folder.
I found a script that others says should work, but it doesn't work for me.
One of the problems is that that the commands are spread over several lines. I have tried entering it line by line but it still errors out.
First, how can I run a multi-line command?
Second, can anyone see an error in the script below?
I do change the server name, share name and mailbox alias to the actual values before running.
I am trying the script below and it fails:
$filepath=”\\server\usersfileshare”
$items=get-childitem -path $filepath -filter *.pst
foreach($item in $items)
{$location=$filepath+”\”+$item.Name
New-MailboxImportRequest -mailbox mailboxalias -isarchive -filepath $location}
The error says:
Unexpected token 'items' in expression or statement.
At line:1 char:51
+ $filepath="\\servername\usersfileshare" $items <<<< =get-childitem -path $filepath -filter *.pst foreach ($item i
n $items) {$location=$filepath+"\"+$item.Name New-MailboxImportRequest -mailbox mailboxalias -isarchive -filepath $location
+ CategoryInfo : ParserError: (items:String) [], ParentContainsErrorRecordException
+ FullyQualifiedErrorId : UnexpectedToken

You can have check this
thread which has been discussed earlier with similar concern.
Here is another helpful
Blog reference. Please check this.
Moreover, you can have also check this
automated option which would be very helpful in terms of importing PST files into live exchange mailboxes.

Repairing / Compressing .PST files and Outlook Processes in Task Manager

Does Outlook 2010 still use scanpst.exe for repairing .PST files? That seems to be what I read in a few articles that I found online, but I can't seem to find my scanpst.exe file. It either wasn't installed originally or it has been deleted
by something. I am running Windows 7 Pro and I I looked in the Office 14 folder, which is where the article said it should be, but it wasn't there. I also search the whole drive. I found a scanpst.exe0002 in an installs directory. I
am assuming that is the file in some form of compressed format as it comes for installation, but I don't know how to get it into the standard .exe format.
I tried running Outlook repair from the Program Installs / Uninstalls application. That does not seem to have helped.
The reason I am even doing this is that Outlook is hanging, e.g. just stoppin and not responding. It does this when I select a specific PST folder and it may do it at other times. But it is more than just Outlook hanging. When it hangs,
you can shut down Outlook, but there is still an Outlook Process running that cannot be shut down at least by my normal none admin user ID.
And even more strange is that when this is the case, I cannot log off nor can I shutdown. The whole system just hangs in a state of limbo. I can walk away and come back a half hour later and the screen will still say "Logging off" or
" Shutting down".
I see not error messages concerning Outlook in the Application Event log. I do see a whole bunch of Warning messages about Outlook, but they are all about Event Id 27, "Calendar Folder Property missing" and date back to January
What do I do here? I am thinking that there may be an issue with one or more of my pst files either growing too large, or being corrupted. I don't know what else can hang Outlook like that. And I am concerned that I can't shut down a process
running under my ID.
Henry

Yes, unless you're using the Click to Run (http://support.microsoft.com/kb/982434) version of Office then scanpst.exe should be there. Note, depending on whether it's 32 or 64 bit it can be found in either
C:\Program Files (x86)\Microsoft Office\Office14
or
C:\Program Files\Microsoft Office\Office14
so I wonder if you were looking in the wrong one? Depending on your setup it's possible to have both paths on your system, though only one of them will contain the required files.

PST file in CLOSED folder

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