PtlConfig not creating portal configuration in iasconfig/ portal 904-1012 u

Hi,
I am trying to upgrade portal 904 to portal version 10.1.2.0.2.
Have just installed the middle-tier for 10.1.2 and then upgraded it. both 'completed successfully' as the message after them goes. however, the portal dad has not been configured for our portal. so we have to create a configuration of this portal in iasconfig.xml.
to do so, i use the ptlconfig.bat in midtier1012_home/portal/conf folder. however, once i run the script
1) i get the following error;
Portal Dependency Settings Tool
Updating configuration file from Portal Repository....
Problem updating configuration file: null
2) secondly, i do not get any ptlconfig.log in the midtier1012_home/portal/logs folder.
does anybody have any clue what could be missing here?
has anyone encountered this problem in portal upgrade?
does anyone have any clue on how to fix it?
any urgent help is requested and will be appreciated.
thanks
syed

I went on to finish the remaining steps of 10.1.2 upgrade and finished upgrading the Identity Management, Metadata Repository and Portal Repository. All remained fine and completed without errors - yet the portal does not load any entry in the iasconfig configuration file.
This problem persists although the portal remains accessible in all respects. The portal navigator and builder pages are accessible, and portal components remain accessible, editable and executable from the navigator and also from the main portal. the login is working as expected too.
did anyone else face the same issue - of having a functional portal yet not having the portal dad's entry in the iasconfig file?
will appreciate any clue or idea on how to fix it. thanks.

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Bhupesh,
In EP7.0, you can access the log files in a different way.
1) Directly accessing the log file on the server. location is <drive>:\usr\sap\<SID>\<instance_number>\j2ee\cluster\server0\log\defaultTrace.<n>.trc
2) Accessing it through Visual Administrator. Go to the Server -> Services -> Logviewer
3) Accessing the log file through Netweaver Administrator from Portal. URL for Netweaver Administrator is http://<Portal Server>:50xxx/nwa -> Login with Portal user/pass -> Monitoring -> Logs and Traces -> select predefined view -> Default trace.
I hope this helps.
Regards,
Gowri

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