Public Folders with Contacts vs Address Book

Which is the better approach: public folders with contacts or setting up an address book?
I want to set up some sort of address book to hold details of some of our major clients. Rather than each person maintaining his/her own address list the plan is for everyone to maintain a single list. As soon as we deal with a "new" contact at
one of our clients that person's details go into the central list and we all benefit.
In the past we've used public folders. However, it seems to me that they are quite a hassle with OWA so i was wondering why we don't simply create a new address book with:
New-AddressList -Name "MyCo – Customers" -RecipientFilter "(CustomAttribute1 -eq 'MyCo') -and (ObjectClass -eq 'Group')" -RecipientContainer "ad.ilbs.co/Habitats/myco"
or should I use New-OfflineAddressBook -Name ...
Our team run a variety of systems (Windows and Mac) and a variety of phones (mostly IOS and Android)
Roger

Hi Roger,
According to your description, you want to share the contact which is created by each client users in OWA and Outlook to all other domain users for contact sharing. Is it right?
If that is the case, the Public Folder is an option to achieve this as you mentioned. For address list in server side, only the administrators who have related permission to Exchange server can create an address list in Exchange server generally.
For client users, they can’t create the address list for all other users using, though the contact folder permission is set to reviewer for all other users.
If you are using Public Folder contact (default folder permission set to Author), each user can create contacts in this folder and the contact can be visible for all users. Then the client user can do the following settings in Outlook to
manually add the Public Contact to address book:
1. In Outlook, open Public Folder.
2. Right-click Public Contact folder, select Properties.
3. In Outlook Address Book tab, check Show this folder as an e-mail Address Book.
4. Click OK to save the setting.
Then the Public Contact folder should be added in the Address Book.
Regards,
Winnie Liang
TechNet Community Support

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• AddressBook.data.beforesave
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• Images
• LastImport.plist
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This will send vCard(s) which can be imported into the Mac Address Book simply by double-clicking the file that arrives on your Mac.
Merge or remove any duplicates as they are imported. You can also use the *Card > Look for Duplicates* command in Address Book.
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*File > Export > Address Book archive...*
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tnarg nosegref,
When you say you reset the sync software, did you follow all the steps in article http://support.apple.com/kb/HT1865 ? If not, it's the most thorough method of doing so.
In addition to this, have you tried backing up your Address Book as an archive, and then reimporting it, overwriting the existing contents?
Archiving your address book
http://docs.info.apple.com/article.html?path=AddressBook/4.1/en/9158.html
Importing contacts into Address Book
http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad808.html
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