Public parts not allowed to be used by the access control list

hi,
I have 2 DCs. DC1 and DC2.  I want to use public parts of DC2 in DC1. When I try to do so in in the dependencies tab, I get the following error.
some public parts are not allowed to be used by the access control list.
how to resolve this error ?
Thanks !

Hi,
Sorry for the delayed response ....Both ends static routes are added for the connected test interfaces.....
Regards,
Mahesh 

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         [timer] Java compiler finished in 2.781s
    [wdminimize] Start minimizer for project classpath:
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\classes
    [wdminimize] external classpath:
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_admin.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_basesrvc.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_clientserver.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_modelimpl.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_model_dynamicrfc.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_pdfobject.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_progmodel.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_runtime_designtime_coupling.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_runtime_designtime_coupling_api.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_runtime_repository.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_runtime_repository_pmr.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\wd\webdynpro\_comp\gen\default\public\default\lib\java\_webdynpro_services.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\activation\_comp\gen\default\public\default\lib\java\activation.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\com.sap.aii.proxy.framework\_comp\gen\default\public\default\lib\java\aii_proxy_rt.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\IAIKSecurity\_comp\gen\default\public\default\lib\java\iaik_jce_export.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\IAIKSecurity\_comp\gen\default\public\default\lib\java\iaik_jsse.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\IAIKSecurity\_comp\gen\default\public\default\lib\java\iaik_smime.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\IAIKSecurity\_comp\gen\default\public\default\lib\java\iaik_ssl.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\IAIKSecurity\_comp\gen\default\public\default\lib\java\w3c_http.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\com.sap.mw.jco\_comp\gen\default\public\default\lib\java\jrfc.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\com.sap.exception\_comp\gen\default\public\default\lib\java\exception.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\logging\_comp\gen\default\public\default\lib\java\logging.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\logging\_comp\gen\default\public\default\lib\java\logging.perf.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\ddic\ddicruntime\_comp\gen\default\public\default\lib\java\SapDictionaryTypeServices.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\ddic\ddicruntime\_comp\gen\default\public\default\lib\java\SapDictionaryTypesRuntime.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices\_comp\gen\default\public\default\lib\java\jaxm-api.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices\_comp\gen\default\public\default\lib\java\jaxrpc-api.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices\_comp\gen\default\public\default\lib\java\saaj-api.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices\_comp\gen\default\public\default\lib\java\sapxmltoolkit.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices\_comp\gen\default\public\default\lib\java\webservices_api.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\tc\cmi\_comp\gen\default\public\default\lib\java\_cmi_api.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices_lib\_comp\gen\default\public\default\lib\java\boot.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices_lib\_comp\gen\default\public\default\lib\java\iq-lib.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices_lib\_comp\gen\default\public\default\lib\java\tc_sec_wssec_lib.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices_lib\_comp\gen\default\public\default\lib\java\util.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\webservices_lib\_comp\gen\default\public\default\lib\java\webservices_lib.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\com.sap.aii.util.misc\_comp\gen\default\public\default\lib\java\aii_util_misc.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\mail\_comp\gen\default\public\default\lib\java\mail.jar
    [wdminimize]   C:\Documents and Settings\divy\.dtc\1\DCs\sap.com\sapxmltoolkit\_comp\gen\default\public\default\lib\java\sapxmltoolkit.jar
    <b>       [Ant] java.lang.reflect.InvocationTargetException
           [Ant]      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
           [Ant]      at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
           [Ant]      at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
           [Ant]      at java.lang.reflect.Method.invoke(Method.java:324)
           [Ant]      at com.tssap.util.xml.DOMAccessInQMy.parse(DOMAccessInQMy.java:122)
           [Ant]      at com.sap.tools.webdynpro.smart.pp.PublicParts.parseConfigurationFile(PublicParts.java:55)
           [Ant]      at com.sap.tools.webdynpro.smart.pp.PublicParts.parsePublicParts(PublicParts.java:70)
           [Ant]      at com.sap.tools.webdynpro.smart.pp.PublicPartAnalyzer.analyze(PublicPartAnalyzer.java:171)
           [Ant]      at com.sap.tools.webdynpro.smart.pp.PublicPartAnalyzer.analyzePublicPartFileList(PublicPartAnalyzer.java:28)
           [Ant]      at com.sap.tools.webdynpro.smart.WDClassFileMinimizer.initialize(WDClassFileMinimizer.java:83)
           [Ant]      at com.sap.tools.webdynpro.smart.ClassFileMinimizerTask.execute(ClassFileMinimizerTask.java:155)
           [Ant]      at org.apache.tools.ant.Task.perform(Task.java:341)
           [Ant]      at org.apache.tools.ant.Target.execute(Target.java:309)
           [Ant]      at org.apache.tools.ant.Target.performTasks(Target.java:336)
           [Ant]      at org.apache.tools.ant.Project.executeTarget(Project.java:1339)
           [Ant]      at com.sap.tc.buildplugin.techdev.ant.util.AntRunner.run(AntRunner.java:124)
           [Ant]      at com.sap.tc.buildplugin.AbstractAntBuildAction.execute(AbstractAntBuildAction.java:67)
           [Ant]      at com.sap.tc.buildplugin.PluginVersion1WrapperAction.execute(PluginVersion1WrapperAction.java:32)
           [Ant]      at com.sap.tc.buildtool.PluginHandlerImpl.handlePluginVersion1(PluginHandlerImpl.java:676)
           [Ant]      at com.sap.tc.buildtool.PluginHandlerImpl.handlePluginCommunication(PluginHandlerImpl.java:627)
           [Ant]      at com.sap.tc.buildtool.PluginHandlerImpl.execute(PluginHandlerImpl.java:214)
           [Ant]      at com.sap.tc.devconf.impl.DCProxy.make(DCProxy.java:1386)
           [Ant]      at com.sap.tc.devconf.impl.DCProxy.make(DCProxy.java:5111)
           [Ant]      at com.sap.ide.eclipse.component.provider.actions.dcproject.BuildAction.buildDCsForDevConfig(BuildAction.java:307)
           [Ant]      at com.sap.ide.eclipse.component.provider.actions.dcproject.BuildAction.access$200(BuildAction.java:58)
           [Ant]      at com.sap.ide.eclipse.component.provider.actions.dcproject.BuildAction$1.run(BuildAction.java:212)
           [Ant]      at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:101)
           [Ant] Caused by: java.io.FileNotFoundException: C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\gwd\PublicPartFileList.xml (The system cannot find the file specified)
           [Ant]      at java.io.FileInputStream.open(Native Method)
           [Ant]      at java.io.FileInputStream.<init>(FileInputStream.java:106)
           [Ant]      at java.io.FileInputStream.<init>(FileInputStream.java:66)
           [Ant]      at sun.net.www.protocol.file.FileURLConnection.connect(FileURLConnection.java:69)
           [Ant]      at sun.net.www.protocol.file.FileURLConnection.getInputStream(FileURLConnection.java:156)
           [Ant]      at java.net.URL.openStream(URL.java:913)
           [Ant]      at com.sap.engine.lib.xml.parser.AbstractXMLParser.parse(AbstractXMLParser.java:156)
           [Ant]      at com.sap.engine.lib.xml.parser.AbstractXMLParser.parse(AbstractXMLParser.java:211)
           [Ant]      at com.sap.engine.lib.xml.parser.Parser.parseWithoutSchemaValidationProcessing(Parser.java:270)
           [Ant]      at com.sap.engine.lib.xml.parser.Parser.parse(Parser.java:331)
           [Ant]      at com.sap.engine.lib.xml.parser.DOMParser.parse(DOMParser.java:92)
           [Ant]      at com.sap.engine.lib.xml.parser.DOMParserExt.parse(DOMParserExt.java:24)
           [Ant]      at com.sap.engine.lib.xml.parser.DOMParser.parse(DOMParser.java:69)
           [Ant]      at com.sap.engine.lib.xml.parser.DOMParserExt.parse(DOMParserExt.java:19)
           [Ant]      ... 27 more</b><b>[wdminimize] ERROR: failed to parse public part file list
    [wdminimize] ERROR: Non Fatal Error: failed to analyze</b> public part definitions, minimizer skipped
    [wdminimize] WARNING: Minimization skipped due to non fatal errors (see above). Classes have not been touched.
         [timer] Class minimizer finished in 0.063s
    prepareStructure:
         [mkdir] Created dir: C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package
         [mkdir] Created dir: C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package\PORTAL-INF\webdynpro
         [mkdir] Created dir: C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package\PORTAL-INF\classes
         [mkdir] Created dir: C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package\PORTAL-INF\srclib
         [mkdir] Created dir: C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\gdd\datatypes
          [echo] Copy mimes from C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\src/mimes to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A/wda_package
          [copy] Copying 4 files to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package
          [copy] Copied 2 empty directories to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package
          [echo] Copy configurations sources from C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\src/configuration to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A/wda_package/PORTAL-INF/webdynpro
          [copy] Copied 3 empty directories to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package\PORTAL-INF\webdynpro
          [echo] Copy config files from C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A/gwd/configuration to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A/wda_package/PORTAL-INF/webdynpro
          [copy] Copying 2 files to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package\PORTAL-INF\webdynpro
          [echo] Copy src files from C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\src/packages to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A/wda_package/PORTAL-INF/classes
          [copy] Copying 17 files to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package\PORTAL-INF\classes
          [copy] Copied 2 empty directories to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package\PORTAL-INF\classes
          [echo] Copy deploy files
          [copy] Copying 1 file to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\wda_package\PORTAL-INF
          [echo] creating source code archive
         [mkdir] Created dir: C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\gen\default\src\java
           [zip] Building zip: C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\gen\default\src\java\src.zip
         [timer] Structure preparation finished in 0.578s
    package:
          [echo] Package files from C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A/wda_package
           [zip] Building zip: C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\app.jar
           [zip] Building zip: C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\chevrondcwd_xcs.wda
          [copy] Copying 1 file to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\ear_package\META-INF
          [copy] Copying 1 file to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\ear_package\META-INF
          [echo] Create deploy file chevrondcwd_xcs
        [jarsap] Info: JarSAP version 20041217.1600
        [jarsap] Info: JarSAPProcessing version 20041217.1600 / JarSL version 20041217.1600
        [jarsap] Property jarsap.info.dir is not set.
        [jarsap] Building: C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\gen\default\deploy\chevrondcwd_xcs.ear with compression
         [timer] JarSAP finished in 0.094s
    createPPs:
          [echo] * Web Dynpro Model Entities for PublicPart: pp_test_sda *
          [copy] Copying 16 files to C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\pp\pp_test_sda
          [echo] * Create PP jar pp_test_sda.jar *
         [mkdir] Created dir: C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\gen\default\public\pp_test_sda\lib\java
           [jar] Building jar: C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\gen\default\public\pp_test_sda\lib\java\pp_test_sda.jar
          [echo] Generating Entity References for Public Part: pp_test_sda
         [mkdir] Created dir: C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\srcmerge
         [mkdir] Created dir: C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\gen\default\public\pp_test_sda\src\java
           [zip] WARNING: skipping zip archive C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\gen\default\public\pp_test_sda\src\java\src.zip because no files were included.
        [delete] Deleted 2 directories from C:\Documents and Settings\divy\.dtc\1\DCs\chevron\dc\wd_xcs\_comp\gen\default\public\pp_test_sda
        [delete] Deleting directory C:\Documents and Settings\divy\.dtc\1\t\1D1901AB9DE4964213B3D4BB33DE6D2A\srcmerge
         [timer] Public parts created in 0.203s
    build:
    Ant build finished OK
    Ant build finished at 2006-01-10 22:30:10 GMT+05:30 (IST), Duration: 8 seconds
    Cleaning up.
    Packages com.chevron.wd_xcs.models.proxies com.chevron.wd_xcs.models.proxies.types are not reserved for DC : dc/wd_xcs.
    Due to this Build of DC B fails.
    can any body help why that xml is not genrated in DC A

    Hi Jain,
    is the error message that the public part is not found prefixed with [dcmake]? If yes that rather points in the direction that there is a problem with the metadata information. (PP name not correctly spelled, renamed after initial creation, perhaps even some problems with upper/lower-case letters depending on your platform.)
    What SP are you using? The log looks like some rather old build plugins are used on a newer NWDI installation.
    The warning from the [wdgen] task and the subsequent failure of the [wdminimizer] can be ignored. "ERROR: Non Fatal Error" is a bit quaint, but it really is not fatal. It just means that the minimizer didn't find the data required to operate. The [wdgen] warning means that the WebDynpro generator could not write the information. So the jar files in your public part are maybe a bit bigger than necessary but that's all.
    Best regards,
    Marc

  • My iPhone will not allow me to use slide screen? i have powered down and restarted several times. still cannot acces my phone. help needed.

    My iPhone will not allow me to use the slide feature. I have restarted the phone several times. any suggestions?

    Try rebooting.  Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPhone should restart.  See if you can use it when it comes back up.

  • Purchased ipad already got apple id through itunes and iphone but it is not an email address ipad setup process will not allow me to use current id or change id to primary email address - do i have to have different id for ipad

    Purchased an ipad but already got apple id through itunes and iphone but is not an email address, ipad setup process will not allow me to use current id or change id to primary email address - do I have to have different id for ipad

    It does have to be a verifiable email address though, you can change it here:
    Apple ID support
    http://www.apple.com/support/appleid/

  • I have an iPhone 4s, and I reset the content and setting. It turned on, I chose English, Australia, and now, I am unable to connect/activate my iPhone through Wi-Fi, and for an unknown reason, it will not allow me to use cellular data or iTunes.

    I have an iPhone 4s, and I reset the content and setting. It turned on, I chose English, Australia, and now, I am unable to connect/activate my iPhone through Wi-Fi, and for an unknown reason, it will not allow me to use cellular data or iTunes. I'm not sure of what to do. It's quite frustrating, and all I need is advice, and help. I would much appreciate it. Thank-you.

    In order to download to your phone over the air, you need to be connected to WiFi.
    It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
    You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi.

  • Photo shop is not allowing me to use the "Intersect with current selection"

    Photoshop is not allowing me to use the "Itersect with current selection" marquee. (The "UNION" between two selection marquees.) When I press the [Shift] + [Option] keys while dragging on a first selection marquee, this just creates a new selection and removes the old selection. I have also tried using the "intersect with selection" icon which is not working either.

    Lack of experience possibly'.
    To get the 360 degree scroll you need to be 'zoomed in' closer (than 1:1) to a picture or web page so that it is too large to fit on your screen.
    As you know, with Windows you need, at all times' to scroll the bars at the bottom and/or right of the screen to move the display around (a little like an altazimuth telescope is manouvred). Also, if you accidently leave the scroll bar when dragging, the screen immediately snaps back to where you started from rather than knowing how far down you got before your cursor moved off the bar (if it did). You are certain to know what I mean.
    If you are similarly 'zoomed in' to a picture on your new Mac, you don't necessarily need to click and drag on the scroll bars at the bottom (or right) of the window, or use the scroll wheel to move the screen vertically. With your Mac, when zoomed in to a greater than 100%, the mouse allows one toscroll 360 degrees with the mouse - not just vertically. But the picture (or web page needs to be zoomed in somewhat - i.e. greater than 1:1)
    With Web pages in Safari and any other Web Browser (with the possible exception of IE with which I have had no experience with sometime before 2002 and I have only 'heard' that it doesn't work ), if you use the keys 'cmd and '+" together.
    At he end of the day, you just need to keep exploring your new Mac and have fun finfing all the added extras for yourself.
    (There's do many little treasures, it just gettng the time to find them all, in my experience.)

  • HT2204 I have a different email address and itunes will not allow me to use my new ID! I cant download anything!

    Why is itunes not allowing me to use my new email address? Itunes wont authorize to me to dowload anything - I haven't accessed Itunes for over a year during that time my computer crashed, I had to change email addresses and things got lost...like passwords and so forth and so on...I recieved two emails to [email protected] from itunes saying all was good and then all wasn't good. Please, can you help me!

    I suggest you go to Apple's ID site, log in and update everything. Then you will surely get a confirmation mail.
    Once all is done, you will most probably be able to log in to the iTunes store again.

  • Firefox 5 does not allow me to use McAfee site advisor. How can I download previous version?

    McAfee site advisor is important to me and the new Firefox 5 does not allow it's use. Can you please let me know if I can use previous version of Firefox and how can I get download.
    Perhaps you could e-mail me when problem has been resolved and I can then return to using Firefox which is my preferred browser. In the interim I shall use Internet Explorer which permits site advisor Thank-you

    The McAfee extension was blacklisted due to be a #2 top crasher and McAfee has been working on fixing their toolbar for a month now and it may be ready in 2-4 weeks.

  • I have a balance of $17 on my itunes but it's not allowing me to use it without re-entering the code on the back.can this be avoided?

    I have a balance of $17 on my itunes but it's not allowing me to use it without re-entering the code on the back.can this be avoided?

    Hi Arzgard,
    Thanks for visiting Apple Support Communities.
    If there is an interruption to Apple services, you can find out on this page:
    http://www.apple.com/support/systemstatus/
    If you're not able to connect to the iTunes Store, I'd recommend starting with the troubleshooting steps in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
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    Regards,
    Jeremy

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