Public Services Reset if AirPort Device Restarts

I'm running OS X Server on a current generation Mac Mini (running 10.9.3/Server 3.1.2). My wireless network runs off a Time Capsule (1st Gen) that is hardwired to an AirPort Express (Current Gen) to extend the network.
Using the server application I have always opened ports via the "Public Services" section and added items like Screen Sharing, Server Administration, etc. and It works very nicely. The one thing i've always noticed however is that if the Time Capsule is restarted or shuts off (power outage) all my open ports defaults to none.
I have tried a few things to see if this persists, like erasing and installing the OS and installing only the server app to rule out a software issue. The ports still default to none if the Time Capsule is restarted. At this point i'm assuming that this is just something that happens and i'll have to re add everything if I restart the Time Capsule or experience a power surge.
I don't know anyone personally that runs OS X Server, so I figured i'd ask the communities if this is a know thing. Any suggestions for work arounds or fixes would be great!
Thanks
-Tyler

Which connections are being used on the AirPort? Are you using the WAN Port? (Is this AirPort wired as a gateway, or is the WAN port being used for local traffic?)
If you're allowing incoming connections on those ports from remote sites, that's a path that attackers will probe.
My experience with Server.app management of the AirPort Extreme and Time Capsule devices has always found it somewhat... unstable. Try a reset of the AirPort certainly, and try hard-setting the ports right on the AirPort and not administering the device via Server.app; use AirPort Utility to administer the devices.
Usual preference is to get a server-grade firewall (and preferably with an embedded VPN server), and to reconfigure the AirPort as an Access Point (AP); into what Apple refers to as bridged mode.

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Mac doesn't recognise Airport device

Does anyone have any suggestions as to how I get my Mac to recognize its got Airport?
I have a Mac Powerbook running OSX 10.4.11
I’ve just got Airport Express 4.2
I plugged it into the power supply and plugged the cable into the airport socket. It started flashing amber. I pressed the reset button the amber went solid for a few seconds but then returned to flashing amber.
I then went to airport setup assistant but when I clicked continue I got the message ‘no airport networks were found’
I then tried clicking on the airport symbol on the desktop (top right) and entered my broadband providers password etc and found that I get an internet connection just fine.
My problem is that I want to set a password to protect my broadband access but am unable to do so because Airport Set up Assistant still doesn’t work. I click continue and get the message ‘no new airport networks were found.
If I try the other option, which is ‘change settings on an existing airport base station’. I get as far as ‘Network Setup Select the Airport Base Station you want to modify’ however my airport base station isn’t on the list, its just blank. Clicking on ‘scan again’ doesn’t produce anything either, in fact it refuses to scan at all.
i have tried resetting the airport device and also the modem. I have unplugged the adjacent LAM telephone line and disconnected the Sky Broadband cable (in case any of these ere causing interference) no joy
I've also tried reloading the disc and setting up Airport again but it still can't find the Airport device.
Any help would be much appreciated as my broadband connection is now rather slow (not sure whether this is because of the faulty connection or all my neighbours using my broadband service for free!)

i am having a similiar problem to this:
my router crapped out the other day, so i decided to use my AirExpress as a temporary stand-in until i can get a new router. (I am thinking the Extreme!)
I thought it would be a simple solution seeing as how the installation was so easy. i have been fiddling with this thing for the last 2 hours.
before, it was hooked into my wireless router and creating it own wireless network and it worked fine. now, i have it plugged into the cable modem directly and i can only get it to work when its in the factory mode. as soon as i put a password on it and restart it, my computer can't find it anymore.
hmm...not sure what to do...

Airport Utility was unable to find your Airport device after restarting.

- I just updated the firmware on my base station (it a white dome?? i think snow?) to 5.7
- I am running AirPort Utility 5.5.2 (also recently updated)
- I have (3) AirPort Expresses (just updated firmware yesterday) and now are not being seen in the airport utility. They had been running for about two years just fine.
I have done a hard reset and was then able to see the Airport Express and go through set up. Upon finalizing the set up I get this message:
"Airport Utility was unable to find your Airport device after restarting."
This is happening with all 3 AirPort Expresses

Hello !
I had the same kind of problems when I upgraded to the latest version of Airport (5,7).
The Airport express seemed to have been disconnected, and nothing I could do to reconfigure it, after hard resetting it, seemed to be working.
I did two or three hard resets before remembering having been in a situation like that a while ago.
I went back to the Mini, **deactivated the firewall (in the "preferences" panel), then deactivated also the firewall of the Modem/router provided for my internet connection. Then I went in the other room and did another hard reset of the Airport express, came back in the mini's room, opened the Airport utility, the icon of the Airport express was already visible (which wasn't the case before... ), did the re-configuring.
The reconfigured Airport express reappeared very quickly, then I reactivated the firewalls of the Mini and the router. Voilà !
It took less than two minutes !
And since then the Mini have been streaming music without a glitch to the Airport express.
I hope this will help you and others !

I reset my airport express to factory settings, reconfigured it and then try to play it and this message popped up. Where do I go from here? An unknown error (-15006) occurred while connecting to the AirPlay device "John Knox's AirPort Express".

I reset my airport express to factory settings, reconfigured it and then try to play it and this message popped up. Where do I go from here? "An unknown error (-15006) occurred while connecting to the AirPlay device “John Knox's AirPort Express”.

No more need for an answer... the problem has been solved!

HT5642 Upgraded this morning. All worked fine for about 30min then "no service". Still the same problem and a reset of the device only fixes the problem for 15min. then we are back to no service?? When will apple fix this???

Upgraded this morning. All worked fine for about 30min then "no service". Still the same problem and a reset of the device only fixes the problem for 15min. then we are back to no service?? When will apple fix this???

Tried to reset network settings ...only fixes it for 15min. Did a firmware restore and a clean new phone setup. no settings restore. still have network service after around 60min. still running 6.1. i do get a prompt that i have to update settings to LTE. Have not excepted the settings as yet. Cellular data is still set to 3G....

My airport utility can't find the airport device.

Everything is connected. I bought the device about eight months ago and have used it successfully to set up wireless networks twice. Now i have a DSL modem, and there was an error that the IP was in use. So i followed some tips online to reset both devices, restart, etc. Currently i have everything connected and plugged in, including with an extra ethernet cable from my laptop to the airport's wan port. However, NOW the airport utility can't find the device and it's just sitting there blinking amber slowly. The modem is all lit up and green and appears to be working. ***? is the airport express broken?

adubatowka14 wrote:
I got the AU to find my AE by connecting them with an ethernet cable.
How are you configuring up the Express once you have AU working with it? Please provide us with what you want/need to have.

How can I get time machine to recognize airport device?

I keep getting an error saying "Airport utility cannot find airport device"; I changed servers to ATT; I have restarted the computed and unplugged hard drive. Any suggestions?

Plug the TC directly into the computer by ethernet and press the reset for about 10sec.. until the LED flashes rapidly. When the TC comes up again it will return to defaults.. set it to bridge and plug it back into the ATT provided router.

ALWAYS have to reset my airport extreme to connect PS3?

Whenever I want to watch NetFlix or other streaming service on my PS3 I always have to reset my Airport Extreme. Same with the MacBook and iPod in the house. iPad and S4's connect flawlessly. Why is that? Makes me not want to watch a movie because have to do silly stuff like that.
Thanks,
Ron

Hello there ronald,
It sounds like your Airport Extreme is not consistently working correctly for all your devices. I would start by performing a soft reset, then testing the issue again:
Resetting an AirPort base station FAQ
Soft reset
Open AirPort Utility in Applications > Utilities.
Select AirPort Utility > Check for Updates...
Install the most recent firmware and version of AirPort Utility available for your Mac.
Connect the base station to power.
Push and hold the reset button with a pen, pencil, or straightened paperclip for ten seconds.
Release the button. The base station will soft reset.
If that does not resolve the issue I would next perform a factory reset on the device, and test it again.
Factory default reset
Disconnect the base station from its power source.
Press and hold the reset button with a pen, pencil, or straightened paperclip, then plug the base station back in while continuing to hold the button for approximately 5 seconds until you see the three status lights glow.
Release the button. The base station will factory default reset.
Thank you for using Apple Support Communities.
All the best,
Sterling

My Airport Extreme and iMac appear to have the same IP address as a result of installing a new ATT modem via direct ethernet connection. How can I reset the Airport IP without disturbing the iMac setting if the iMac can't reach the Airport?

My provider's (ATT) modem recently went bad and though I usually use an Airport Extreme connection to the modem I had to start up their new modem via a direct ethernet connection from my computer to the modem. In trying to restart my Airport to modem via ethernet connection I was told that my computer IP and Airport ID are the same and so now my computer will not connect to the Airport. How can I best get out of this situation?

Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

How can I force reset the Airport Express?

My Ariport Express won't reset. Airport Setup Utility for iphone 4s, ipad 3rd gen and Windows cant detect the Airport Express. It was set not to Brodcast SSID before i reset it. I tried 3 ways to reset but non of them worked. Is there other process?

Try a Factory Default Reset as follows:
Power off the Express
Wait a few minutes
Hold in the reset button on the Express first, and keep holding it in for an additional 9-10 seconds while you simultaneously plug the Express back in to power
Release the reset button after the hold period and allow a full minute for the Express to restart to a slow, blinking amber light
If the Express is operating correctly, it is now broadcasting a default network of Apple Network xxxxxx. You must first log on to this network....no password is required.....and then open AirPort Utility to configure the Exress with new settings.
If you try the default reset a few times with no luck, unfortunately this is likely an indication that the Express is defective, and will need to be replaced. Take the Express to an Apple Store or Apple Servicer to have them take a look at the Express to verify.

How do I reset my airport extreme password if I don't remember it?

How do I reset my password on the airport extreme if I forgot?

You need to reset your airport by pressing the small reset button in the back for 1 second. I'd advise you to export all of your settings to a file first so that you can restore them if you run into any problems. I believe that the default reset password that's good for something like 5 minutes is either public or admin.

How do I reset my airport extreme

how do I reset my airport extreme

With the AirPort Extreme powered on, hold in the reset button on the back of the AirPort Extreme for 9-10 seconds and release
Wait a full minute for the AirPort Extreme to restart to a slow, blinking amber light
The AirPort Extreme is now reset

Reset my airport extreme to factory settings, now getting flashing amber. Airport utility cannot see the unit when it scans. How do I access the unit?

Reset my airport extreme to factory settings, now getting flashing amber light. Airport utility scan does not see the device, so I cannot access any setup.
How do I make contact with the unit?

I found another thread from the June 3rd with the same issue. They seam to have a solution, but I am using windows. Does anyone know how to update older AXs on windows computers?

Can I use US purchased Airport devices in the UK?

Well, I got the news yesterday and I'll be moving to the UK in September for a minimum of three years. While I've a world of things to plan, I know that I'll be taking my MacBook Pros and iPods and will be buying another "Apple World Travel Adapter Kit" only for the MBPs (as they're such good fit and I know I was able to use my PowerBook in London so I'm supposing the same of my MBPs? And possibly even dole out the cash for two of the same for my iPods?) but I notice that the description says nothing about Airport Extremes and Expresses.
As I don't really know exactly how long I could be staying (3 years until...?), I'm thinking I'll just sell a good deal of what I own, ship what I can't live without, and buy new (or used) furniture and electronic/computer gear... but will I need to buy new Airports? Will it depend on the type of broadband service that I choose (as I notice several that offer 'wireless' service - which I assume is simply their wireless routers paid for in the monthly subscription fee?
I think (but am not certain) that my cable/broadband/phone service will be through Homechoice (8Mbs): although it's possible that Telewest (who say they have a 10Mbs option coming soon?) or ntl (2Mbs?) will be available in the SW1W 8xx area - I've no idea how service availability works in the UK, really - more homework to do. I'm very, very confused about London broadband/cable TV options just now... BT says they have an 8Mbs service? Over DSL... or what? Electric and gas is easy... but cable and Internet service has (obviously) changed a bit since my last 3-year stint from 1983-1986. At least I hope it has... snooker at 2:00 a.m. is not the only thing showing in that timeslot now, I'm hoping.
But what about my in-flat wireless? Should I just buy wireless gear when I get settled in? It doesn't seem that anything I have is going to meet the voltage requirements. From the information I've been able to find (none - hence this message) my Airport Express and my Extreme are going to be useless.
If I have to buy new equipment, I'll just do it. I don't really mind paying VAT at all - much easier to keep a running total in your head when you don't have to keep remembering to add 9.78% sales tax to an item priced - today only! - for $127.49; nor do I mind the 8-9% higher prices of Apple gear in the UK than in the US - I'll be in London, after all! The City That Never Sleeps! No, wait, that's New York - London, thank goodness, sleeps... and if you ever tire of it, you just die, saith O rare Sam Johnson! In New York, you're never sleeping, always tired, and so death is just around the corner (all too literally, at times). But if I can save a few pounds by bring some of my smaller electronic gear along, I'd like to do so.
So... has anyone ever been on the road in the UK (or moved to the UK) and used US purchased Airport devices successfully? If it means using cumbersome converter kits, I'll just buy new... but if it's a simply plug change, I've plenty left over that I don't feel the need to buy 'Apple Sanctioned' kits.

Welcome to the discussions!
+Will a USA airport extreme work in UK?+
Yes
+Do the US have different wifi signals to UK?+
Yes. UK uses channels 1-13. US uses 1-11. You won't be able to use 12 and 13 on your AirPort Extreme. I'm not sure about 5 GHz channels if you plan to use that frequency.
+Is there anyway of over writing the firmware with UK firmware?+
No
+maybe I am just setting it up wrong?+
If you can tell us what modem (make and model number) you are using with the AirPort Extreme, we may be able to help with the setup.

I just got my cable company to switch my wireless router to a wired one considering now I have the wireless airport device (the newest one) but now I can't get a wireless signal. The router works when directlyplugged in,the aiport wireless device is green

I just got my cable company to switch my wireless router to a wired one considering now I have the wireless airport device (the newest one) but now I can't get a wireless signal. The router works when directlyplugged in,the aiport wireless device is green. I've tried going through my new MacBook Pro settings and it the diagnostics check, it says network changes detected, I tell it that it "yes" does connect to a cable modem, it tells me to restart it, after I do it asks if there are any other devices hooked up ( firewall) and when I say no it tells me that it can't fix the problem.
Now I know that I probably have a new IP address because of the cable company switching the boxes but it was working fine with the other box, now there isn't a signal to be had on it!
Please anybody out there that can help!!!??

Any time you change networking hardware it is always a good idea to perform a complete power recycle with the new equipment. Check out the following AirPort User Tip. Please post back your results.

Public Services Reset if AirPort Device Restarts

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