Publication with profiles

Hello
I am working on BI 4.0 SP10
I want to use publication of a Crystal Report to selected user groups.
I have assigned my userid to a user group and have created a matching profile with the assigned the profile value for sold-to "0000002" to the profile.
Within the Personalization Properties of publication I have assigned the profile to the enterprise recipient mapping to the prompt for sold-to party.
The publication on scheduling runs with no error but does not send the shortcut to my inbox?
If I subscribe to the publication (Which adds my userid to the publication seperate to the user group) I recieve the shortcut with only data for sold-to 0000002 which is great.
Is there a bug related to the profiles within BI 4.0 or is there step missing to get the publication to work with user groups?
Regards
Graham

Hi Graham,
The publication should work in the same way for a user or a group.
Can you please elaborate on u201Cassigning a user to the groupu201D, I believe this is probably where you go wrong.
Please test same workflow I suggested yesterady, but instead of user, use the group:
1. create the profile
2. add the group to the profile
3. assign the profile value to the group for that profile
4. add the group to the publication as Recipient
Does it work or not? If so, then do as follow for the user and group:
1. create the profile
2. Add user and group to the profile
3. assign the profile value to the user and group for that profile
4. add the user and group to the publication as Recipient
Please note that in the above steps, you donu2019t have to assign the user to the group.
Regards,
Jeff

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