Publish Issue: mp4 missing 1st PPT slide (Cap 6.0.0.199 on Win7)

Publish Issue: mp4 missing 1st PPT slide (Cap 6.0.0.199 on Win7)
First slide, my title slide with audio, is not the the published mp4.
I can insert a phantom slide into the project, before my title slide, as a work-around, but I shouldn't have to do that.
Is there something I clicked on or need to click on?
Thanks!

First of all, please apply the patch to your version. Captivate 6.0.0.199 had a truckload of issues. Here is the link for the patch.
http://helpx.adobe.com/captivate/kb/captivate-6-patch.html
How are you inserting the audio? Is it coming from the PPT or did you insert it in Captivate? Is it a slide audio or is it associated with an object?
Sreekanth

Similar Messages

Paste PPT slide from slide sorter mode into FrameMaker - dimension issue.

Hello, I used to be able to copy a PPT slide from slide sorter mode and paste it into FrameMaker and the slide would auto-fit inside the auto-created frame on my page. Now my slide is way too big for the frame. Does anyone recall how to make the slide automatically fit within the auto-created frame? I've tried this in Framemaker 8 and 12.
Thanks

Hello, I used to be able to copy a PPT slide from slide sorter mode and paste it into FrameMaker and the slide would auto-fit inside the auto-created frame on my page. Now my slide is way too big for the frame. Does anyone recall how to make the slide automatically fit within the auto-created frame? I've tried this in Framemaker 8 and 12.
Thanks

Adobe Captivate crashes after publishing to mp4

I have read several of the discussion threads and tried things but it hasn't helped yet. Sometimes the publishing works but MANY times Captivate crashes. Here is the event viewer information of my last crash. I read in one of the threads that this might help someone to figure it out.
Message 1 (error message)
Faulting application name: AdobeCaptivate.exe, version: 5.5.0.257, time stamp: 0x4db56069
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
Fault offset: 0x000ce6c3
Faulting process id: 0x1e44
Faulting application start time: 0x01cdd893843faab3
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Captivate 5.5\AdobeCaptivate.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Message 2 (information message:
Fault bucket 2811503758, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: AdobeCaptivate.exe
P2: 5.5.0.257
P3: 4db56069
P4: StackHash_5d2b
P5: 6.1.7601.17725
P6: 4ec49b8f
P7: c0000374
P8: 000ce6c3
P9:
P10:
Attached files:
C:\Users\Angela\AppData\Local\Temp\WER70CC.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Angela\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AdobeCaptivate. e_2de121f3449f9ee8f829157b6c0b4d78f48bc16_1a428813
Analysis symbol:
Rechecking for solution: 0
Report Id: d967f783-4486-11e2-8328-d0df9aa57a1a
Report Status: 0

I am experiencing the same problem; however i'm on a MAC OSX 10.9.4 running Captivate v6.0.2.325
Steps to reproduce the crash on my system:
1) open the .cptx
2) File, Publish
3) in the Publish window, click Media
3) Select Type: MP4 Video(*.mp4)
4) I select the folder to publish the mp4
5) Select Preset: Custom
6) Check boxed "Copy Preset values and customize"
7) Profile: Main
8) Level: 41
9) Bitrate Encoding: VBR, 1 Pass
10) Target Bitrate: 2
11) Max Bitrate: 4
12) Advanced Options: Force republish all the slides and Scalable HTML content - ARE NOT CHECKED
I un-installed Captivate and re-installed but still I am having this crash issue every time I try to publish in mp4 format.
Can you please provide any help or assistance here.
Cheers

Bug when importing Ppt slides with animation: color changes to foam green

Hi everyone,
I am using Captivate 7 and I am experiencing what seems like a bug when I try to import Powerpoint slides that have animation effects and then publish the video as HTML5.
I am using Ppt 2007 and importing the slides as .pptx files using the Import> Ppt slides command in Captivate.
An example of Ppt slide that I need to import is this: in the slide, there are two groups, created by grouping together several objects (lines, shapes etc). One group has a fade effect applied on it, while the other group has a diagonal down right movement applied to it.
When I import the slide in Captivate, the following happens:
If I do not select the High fidelity check box, then the Ppt slide is imported as static, and no effect is shown in the HTML5 video, although the effect is shown in the Captivate preview.
If I select the High fidelity check box, then the Ppt slide is imported with the effect, and with the original Ppt colors, but as soon as I press F3 to play the slide, or F4 to play the whole project, or I publish the video in HTML5 output, all the original colors change to foam green for the fill in and black for the shape outlines. Furthermore, the text boxes are displayed with their box frame displayed:
ORIGINAL PPT IMAGE:
RESULT AFTER CAPTIVATE IMPORT:
I have read in the forum several posts on this issue, eg colors being changed to foam green even with static Ppt slides, and I tried to apply the suggestions, but none seems to work.
Any help will be appreciated.

Hi there
As Hyperlinks don't survive the import process, perhaps try removing the links and just applying the desired color in PPT before importing into Captivate?
Cheers... Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Captivate 6 crashes when publishing to mp4

I have published all of these files already in the SWF format and would like to publish them in mp4. Each time I attempt to publish in mp4 Captivate crashes and closes with no remark of what error occured. All of my 9 files to publish react the same way (each published to swf and all crashed to mp4). What can I do?
Also I have experienced another problem with the table of contents and publishing to PDF, the PDF will show up as a white screen with no content but the same file in SWF will publish just fine with the table of contents. Why is the table of contents crashing the PDF?
Thanks for your help

I am experiencing the same problem; however i'm on a MAC OSX 10.9.4 running Captivate v6.0.2.325
Steps to reproduce the crash on my system:
1) open the .cptx
2) File, Publish
3) in the Publish window, click Media
3) Select Type: MP4 Video(*.mp4)
4) I select the folder to publish the mp4
5) Select Preset: Custom
6) Check boxed "Copy Preset values and customize"
7) Profile: Main
8) Level: 41
9) Bitrate Encoding: VBR, 1 Pass
10) Target Bitrate: 2
11) Max Bitrate: 4
12) Advanced Options: Force republish all the slides and Scalable HTML content - ARE NOT CHECKED
I un-installed Captivate and re-installed but still I am having this crash issue every time I try to publish in mp4 format.
Can you please provide any help or assistance here.
Cheers

Buffering icon appears when including a video demo in a project published as mp4.

I have a project containing slides and video demos. I inserted the videos as CPVC slides into the project. When I play the project in Captivate, all works fine. When I publish to video (mp4) and play, before each video starts, I get the buffering icon. This really disrupts the flow. Is there any way to hide or get rid of the icon?

Hi, r_higgens
I ran into this problem myself and fortunately a fine Adobe engineer (Tata M.A.S.B. Sankaram) was kind enough to point out a workaround. I don't think this is official, so be careful in using it.
Basically the buffering icon is the animation that is shown while loading the video. This would normally be helpful to explain while the video is loading, but in a final publish to MP4, it is distracting. Here's the workaround:
Go to <Captivate install location>\Gallery\SWF Animation\
Re-name “VideoLoadingAnimation.swf” to “Old_VideoLoadingAnimation.swf”
Publish
I no longer see the Loading animation!
Best practice would be to go back and rename the swf to the original name after publishing the output for distribution.
Thanks
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

Multiple mp4 files in one Slide

When I place two mp4 files in one slide, neither one plays. Each play fine in a separate slide, but grouped together they do not.
Any idea why?

Hi Craig!
I'm good and I hope you and your family are fine too. I am happy to hear you back on MacBreak Tech, I always enjoyed the discussion and missed the podcast when it was down.
The situation are two small (1-2 meg)mp4 files, and we're placing them one on top of the slide and one below it, sort of a comparison view. They should both play at the same time on the slide, and all we're getting is the background color of the slide showing. When we played them on the slide separately, no problems.
It is the oddest thing I ever saw. These files were originally avi files that I converted back to mp4 format with h.264 so I could more easily work with them in Keynote and then eventually, FCP. If you have any wild ideas, I'm all ears.
Thank you and nice to hear from you again.

Problems saving/reimporting edited PPT slides back into Cap5/Mac

Greetings, folks - 25 year Mac veteran here, new to this forum and Adobe products but an Apple Certified Pro w/emphasis on audio & video, experiencing some disappointment with Captivate 5/Mac's inability to integrate with PowerPoint as advertised. I'm building a fairly straightforward presentation, making basic edits & changes to the .pptx and when the changes are saved and re-imported back into Captivate, they either fail to appear, or appear only in part. In the interest of time, I'm having to work around by taking screen shots of the updated ppt slides and inserting them as images, over the Captivate slides which have failed to take the edits & updates. FYI, running OSX 10.6.4, Captivate 5.0.0.596, Powerpoint 2008 for Mac v. 12.2.6 (100708) in case it matters. Very grateful for any suggestions or assistance...thanks again, cheers!

Bump...anyone at Adobe, want to at least admit publicly that this is a 'known issue', or shall I just bill you for my testing time on an incomplete product?

Captivate 6: Can't publish to MP4

Hi everybody,
I need some help with publishing to MP4. Some information in advance: Captivate 6.0.0.199 (x64), Windows 7
I have added several video clips to a captivate project. When I publish to MP4, it seems to work: the Video Publisher pops up and does finish without an error message. But the resulting MP4 video has only about 40 kilobytes. The video itself seems to be valid, at least it can be opened with VLCplayer. But the video only contains the rotating preload image and an error message in the middle of the screen saying "Conntection error" (or similar, since I translated it from the German version).
I tried many things:
- video resolution 1920x1080, 1280x720 and less, framerate 23,98
- input video FLV or MP4 (transcoded from MOV files with Adobe Media Encoder)
- started Captivate as Administrator
- manipulated the FLVs with the "FLV MetaData Injector"
- renamed the folder "Captivate 6" in "C:\Users\Name\AppData\Local" + restart
- put the video files into the same folder as the Captivate project file
- used different publishing templates (YouTube, Apple and so on)
- deactivated/activated the option "scalable HTML content"
- tested with only one video
... but always the same result: An MP4 file, just a few KB small, containing the error message "Connection error".
Thank you very much for any help
Marcel

We are having the same issue with version 6.1.0.319
.flv files play in captivate, but after publishing and running the .swf file, we get the connection error.
Have tried all of the fixes in these discussions, but still get the connection error.
renamed the folder "Captivate 6" in "C:\Users\Name\AppData\Local" + restart
disabled advanced project compression
disabled compress SWF file
Published to a local drive instead of a network drive
deleted and reloaded the video files
Everything worked just fine when we were running version 5.5, but now since upgrading to 6 (which we paid good money for) we are at a stall, and our e-learning projects have come to a complete halt.
For a very expensive piece of software, it sure seems to be buggy!
Any new ideas?

What adobe product to use to create MP4 with video and slide images with time codes

I wanted to create an MP4 that has video and PPT slide converted to JPG images. What software should I use to create one? Thanks for your help.

Community: Premiere Pro | Adobe Community
CS5-thru-CC PPro/Encore tutorial list http://forums.adobe.com/thread/1448923 will help

Presenter for syncing 1hr video to PPT slides

I'm looking for a solution to sync a 1 hr video to PPT
slides. I came across Presenter but I seems from what I can tell
only allows videos PER slide and not 1 video with cuepoints for all
slides. Is that correct? Can anyone recommend a solution that I can
use for this?
thanks
Fish

Hmm. I see I can edit the XML to call the same files by
adding the <video> node, but it doesnt seem to be very
precise as it loads each slide. There are overlaps in words and
missing words even when the time codes are the same.
For example:
slide 1
<video url="video_heads_258_2_28170.flv"
StartTime="0.000000" StopTime="25000.000000" MuteAudio="0"
IsH264="0"/>
slide 2
<video url="video_heads_258_2_28170.flv"
StartTime="25000.000000" StopTime="33000.000000" MuteAudio="0"
IsH264="0"/>
Its a shame you can't load a movie with cuepoints and trigger
the slides. definitely a bummer.

How can I display one line at a time on a PPT slide

I am using OFFICE for the Mac (2008).
In the past, I have known how to do this using PPT on a Windows PC..
But something has changed and I can no longer figure out how to get each line on a PPT slide to appear one line at a time every time I click it.
It's not that difficult, but I can't figured out where they moved the "Appear" option.
I am NOT using KEYNOTE, but PowerPoint from OFFICE for the Mac (2008)
Can someone help me.
Thanks,
Tom

Since this is a Keynote discussion forum, there may be no one here that knows. I personally hate PP and could care less about how to make one line display at a time. It is easy on Keynote and that is all I need to know. You might want to look for a PP forum and ask there.

Captivate 5.5 Is it possible to import PPT slides in Notes Page view?

Hello experts,
This may seem like an odd question. I'd like to display all the notes in the page of a PowerPoint deck that provides samples of code and explaintions of what the code is doing. It is too much information for the slide, which just has discussion point bullets, and I think it is too much for the closed caption pane. It this possible to import PPT slides in Notes Page view?
Thank you so much in advance for any hints, tips, and replies.
Kindest regards,
P

I found an alternative but circuitous way of achieving the desired result. In PowerPoint I opened, then I printed the PPT presentationto a PDF selecting the Notes Page option instead of Full Slide. By then using a PDF converter to convert it back to PPT I was able to insert the PPT as is. In other words it "looks" just like the PPT Notes Page view, which is exactly what I wanted. The code snippet and notes were intact.

Every time I open a second document the 1st one slides off the screen and I have to reopen everything. I want to view more than 1 document at the same time.

How can I view and work on more than one document at a time? I've never had a problem with this but suddenly every time I open a new document the 1st one slides over out of sight. How do I get that to stop?

Hi bbd,
Here is a screen shot of two documents open side by side. Drag the first document to the left of the screen. Open another document and drag it to the right of the screen.
I have not had an open document slide from view. Puzzling!
Regards,
Ian.

Can We show the ppt slides in jpanel or other componant ?

Hello sir,
There is a problem with me, I want to display ppt slides into jpanel .Is it possible ? if it is possible than please give me ideas and send codes .

the cheapest way i can think of rite now is to convert the ppt to image and then display it .... use the buttons to get to the new ppt the same way.
if you really want to automate the process try reading this ...
http://www.oooforum.org/forum/viewtopic.phtml?t=8715&highlight=java+converting+ppt+image
it tells you the procedure to convert a ppt to jpeg ... if have a jpeg you can then display it as an image on JPanel.

Publish Issue: mp4 missing 1st PPT slide (Cap 6.0.0.199 on Win7)

Similar Messages

Maybe you are looking for