Publish to mp4 problem in Premier Elements 12

The only way I see to publish to the best quality mp4 file is to choose to Publish+Share to Mobile Phones and Players and choose the Apple TV,iPad, iPhone4 - 1080p 29.97 presets. That produces an mp4 file which plays perfectly in the Microsoft Windows Media Player that comes with Windows 7. However when the video is finished, the Media Player produces the following message:
"windows media player encountered a problem while playing this file"
I can bring that mp4 file into a separate encoding program and re-encode it, and Windows Media Player does not produce that error at the end. So it appears that Premier Elements is producing an MP4 file that Windows Media Player in Windows 7 is not completely happy with.
I should note that there is no problem using the Premier Elements produced mp4 file in the Media Player in Windows 8. I would, however, like to sort this out for Windows 7. Any ideas?

I am running Premier Elements 12 on my Windows 7 desktop.
The video I import into Premier Elements is a .MOV file crated with a Nikon D800 camera. All I did to the video in Premier was to add a several seconds textual introduction and a several secolnds textual ending along with background music. The .Mov file was 1920 x 1080 with 29 frames/sec.
I had chosen the Mobile Phones and Players route since in previously looking at the Computer route, I only noticed the Adobe Flash Video, which worked fine--but as you know many people now can't view Flash. Now, however, you have, I believe, pointed me in the correct direction: Under Computer, choose MPEG. I did that using the HD 720p 30 preset, and produced a video that did not have the error message at the end when viewed with Media Player.
So, now I have something that works fine, and can use that. However, I like the file size produced by the Mobile version that produces the error (which is only produce by Windows Media Player and not in Chrome or Firefox if I place the file on the web and link to it.)

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or
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Check it out to see if I have interpreted this info correctly
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ALeakey
Thanks for the reply and lots of details with which to work.
1. Definitely download and install the latest version of QuickTime.
http://www.apple.com/quicktime/download/
2. Go to http://www.adobe.com, sign in with your Adobe ID and Password, and, at the top right of that
home page, look for and click on a Welcome to get at My Products. If the program was ever registered,
hopefully you will find your product there with its serial number which we could use in case of a needed
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3. In the computer, find the Device Manager/Display Adapters/. Double clicking Display Adapters should reveal
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4. When Premiere Elements 7 is loading, is it stopping on any particular phase of the activities that are usually
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Add On...Also make sure that you are still working from a User Account with Administrative Privileges and also you are running
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Hi I am trying to activate / use photoshop premier elements12 and can only get into the organiser. When i try to create new project by clicking on the new project" section it says i may have no internet or my clock is wrong. I do have a connection and my clock is correct. I have put in my serial number and it is fine. it recognises i have the product. I live in scotland to give you a location. Any help would be appreciated. I have also uninstalled and reinstalled it, still no luck.
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n

Hi the Premier Elements forum is at http://forums.adobe.com/community/premiere_elements

I am having a problem importing MP4 video into Premier Elements 11.

When I try to edit a video the highlights are turning black/grey and other colours are turning white or grey making the video look like a negative . . . sometimes the colour goes completely but not always. Also, when this happens the whole thing freezes. I tried running the videos on QuickTime and they run okay which makes me think it's not the graphics card but Adobe Elements that's the problem. Any help would be greatly appreciated. Thanks.

>think it's not the graphics card but Adobe Elements that's the problem
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
MP4 is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

How to export to mp4 in adobe premier elements 10

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davidcross0345
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Do you know the export routes for .mp4 exports and are having problems getting the export to go to a successful conclusion, or is it that you do not know the export routes for a file with a ..mp4 file extension. If problems in getting the export to go to completion, then please give full details of your export settings, source media, project settings.
Remember, .mp4 is just a file extension (wrapper format for the file's video and audio compression). So, depending on your requirements, you may have to consider video and audio compression as well as file extension in your decisions.
As for the routes...
1. Share/Computer/AVCHD and one of the .mp4 preset choices
2. Share/Mobile Phones and Players/Apple iPod, iPad, and iPhone/ and one of the Presets choices
If you need help with the settings, please give us more details of your project, and we will post suggested settings.
We will be watching for your follow up in the morning.
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User Account Control Problems with Premier Elements 7 32 bit in 64 Bit Windows 7

I found User Account Control Problems in other forums but didn't see much in Premiere Elements, so I hope this helps others who may be having problems with 32 bit programs in a 64 bit computor. When I first got my 64 bit I didn't have problems.
Back in February I bought a Quad Core Desktop with Windows 7 64 bit. Haven't been on the forum for 7 months since I wrote in regarding importing video with the Pyro AV Link (Premiere Elements Tips and Tricks). I was having problems importing video which started after March 28 sometime, as that was the last time I didn't have a problem importing VHS. Took me a few months off and on to find out what worked.
I started uninstalling Windows updates and any programs I had installed back to that point in time. Checked after uninstalling each item. The capture screen would come up on a delayed basis but clicking on capture did nothing. Although no driver is required for IE1394 (so they say) I read where some people using the Legacy driver had fixed some problems, so I switched to the Legacy. Seemed to work great (for a few minutes).
I had even uninstalled and reinstalled PE7 but no difference. Finally I noticed a shield in the PE7 Desktop icon. Thats weird. Never had that before. Just decided to show up after I had done all of the stuff I mentioned. Turns out at some point in time since I've had the computor Windows 7 decided to flag my 32 bit program as misusing the 64 bit system. User Account Control. I never bothered too much with UAC and just clicked on the yes box wen it popped up asking if I wanted this or that to take control of my computor. I tried using the minimum setting for safety reasons, and then finally turned User Account Control off. Bingo! PE7 capture works again and still working.
While I am not recommending that people arbitrarily turn UAC off, this appeared to be my problem. I would recommed that they try turning it off before uninstallin a bunch of stuff. Having a restore point may or may not have been a fix for me. I think one of the Windows Updates caused the problem but I am not going to uninstall any more stuff at this point, I have not been back on the internet or installed any more updates in my desktop. I am going to use my laptop for internet and used the desktop for video.
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John,
    Thanks for your answer, and I did check out the link you suggested. However, I have Windows 7 Home Premium as most people have I think, and the XP program was not available. I started with Vista and now have Win 7. I never could navigate around in XP anyway so am content to just leave User Account Control off.
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Does Anyone anywhere publish an operators manual for Premier Elements?

Yes, I can make a movie, it will play on my computer, on my DVD players, X - BOX, etc.
The problem is that results are not consistent. I do not understand why the program does whatever it does. The program is totally undocumented. Tutorials seem to be more a sales pitch than information, or a sequence of steps that are difficult to see ( full screen does not increase the size) and most likely will not address my interest at the moment. HELP in a lot of instances is non existent or not relevant.
I would think that an organization as big as ADOBE would generate all the instruction they could and place it where anyone with a small amount of curiosity cannot avoid stumbling over it. Or, even better include it as part of the program package.
It appears that there are enough people who understand the program well enough to write at least a simple manual. I don't understand why ADOBE hasn't. Does anyone know where one can be found?
Surely someone does.
Thanks
engirneer
Message was edited by: engirneer

Hi Engirneer,
You have made a worthwhile purchase. I had the same question when i started with Premiere Elements about 6 or more months ago, and Adobe was not the least bit helpful, but Steve Grisetti's book has been a Godsend. It is easy to ready, understand, and has made the process a doing a high definition blu ray soooooo muh easier, and i didn't even know all the capabilities of the programs, not all of which i have mastered yet, but i keep expanding my horizons.
You have found exactly what you are looking for! Happy Reading!!
Ron

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http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_

I have problems installing premier elements 12. can somebody help me?

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This is the Adobe Reader forum; please post
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Windows ® Installer. V 5.0.9200.16384
msiexec /Option <Required Parameter> [Optional Parameter]
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/passive
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/q[n|b|r|f]
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b - Basic UI
r - Reduced UI
f - Full UI (default)
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/promptrestart
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/forcerestart
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/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
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w - Nonfatal warnings
e - All error messages
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m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
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Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
Have there been any reports of a faulty installer with Premier in the Boxed set? Photoshop installed so seamlessly it's odd that this is popping up.
Thanks in advance!!

Eitehr your Windows installer is damaged or you run without sufficient user privileges. Run Windows Update to repair the installer and make sure to run as admin. also turn off any security stuff temporarily.
Mylenium

Why is adobe premier elements 12 the worst version yet and with no content unless you go online

I even had adobe chat guy online and take control of my pc and after about 2 hours of trying all he could say was i could cut n paste content from my adobe elements 10 into 12 then he hung up what good is it buying 12 if I have to use 10 to use 12 this is not the first case of problems with premier elements and downloading content even with version 10 coming with contents disk still wouldn't load for me this and other problems with crashes even running a very high spec pc . I wouldn't recommend premier elements to anyone at the moment and am seriously thinking of alternative software am looking now unless adobe can exsplain my problems ,ps dont even bother trying to use HD in it either

greg
What edition of Windows is your Premiere Elements 10 or 12 running on?
Yes, you can copy/paste insert between Premiere Elements project when you use the 3rd party software ClipMate is conjunction with Premiere Elements.
The version specific information is found in my blog post
ATR Premiere Elements Troubleshooting: PE: ClipMate Copy/Paste Between Projects
Premiere Elements 10 should do a complete job of it. Premiere Elements 12 fares well with the technique except that the transitions in project 1 do not copy/paste along with the rest during the task. But, the copy/paste insert is nothing new to Premiere Elements 12; consequently this should not be a surprise to you since you have used 10.
The Content for versions later than 10 is online download only; whereas, Premiere Elements 10 offers online content if you purchased the program as a download and Content disc if you purchased the boxed packaging of the product. You can read the details if you have not already.
http://www.atr935.blogspot.com/2013/05/pe11-no-content-disc-content-downloads.html
ATR Premiere Elements Troubleshooting: PE 7, 8, 9,10: Content Download
If you got stuck with Content download in Premiere Elements 10, that was your choice since a Content disc was available for 10 when you purchased the boxed packaging of the product. I much prefer the Content disc but I had no choice other than Content download for 11 and 12 even though I purchased boxed packaging. And, If you could not load Content from a version 10 Content disc, you have more problems that just the Content download and the Copy/Paste Insert matter.
If you want user to user troubleshooting help with Premiere Elements 10 or 12 and are willing to get involved in 10 and/or 12 troubleshooting of your core problems, then please let us begin the exchange of information.
Thank you.
ATR

Publish to mp4 problem in Premier Elements 12

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