Publish to Portal no longer working

Hi there
We have published numerous templates from the WAD to our portal environment.
It has been a while since we have needed to do this, and now, all of a sudden, the link is no longer working.
We can open a template in the WAD, then choose Web Template >> Publish >> to Portal. The first screen I am presented with, then, is the portal login screen (as expected), then, once authenticated, I get a "Cannot find server or DNS error" error message.
The portal is accessible, as I can navigate to it normally and browse all the other reports already published.
The URL that is used for publishing is
http://a03a001.ucs-solutions.co.za:50100/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fcom.sap.pct!2fplatform_add_ons!2fcom.sap.ip.bi!2fiViews!2fcom.sap.ip.bi.bex3x?system=SAP_BW&CMD=START_BROADCASTER70&SOURCE_TEMPLATE=PRINTTEST&START_WIZARD=X&DISTRIBUTION_TYPE=PCD_EXPORT
If I follow that URL, it takes me to an iview in PCD >> Portal Content >> Content Provided by SAP >> Platform Add-ons >> Business Intelligence >> iViews >> BEx Launcher (Format SAP BW 3.x).
We are using a 2004s system ... so I assume this is the correct iView to be using. If its the wrong one, how do I configure to use an alternate iView?
If I look at the properties of this standard iView, the only one that concerns me is the BEx Web Application Query String, which is set to "to_be_defined".
If I try to preview the iview, I get the same error message as described above.
Any ideas?
Cheers,
Andrew

Originally Posted by danh2010
All systems are preexisting, except the Groupwise. We migrated from 8 to 2012 an dit no longer works. I did reinstall Cisco Personal Communicator and that did nothing different.
I can right-click from FireFox or IE and choose call and it'll call out.
But from GroupWise, the right-click menu shows dial and wants to use the default XP dialer.
I can't find any info on this at all.
Maybe double check the settings found in GroupWise and set/reset the standard dialer (should be within the environment's default actions options). If that works you might be able to "catch" the change and push it as a default to the other systems. There should be a regkey "DefaultTelephonyProvider" found in HKEY_CURRENT_USER\Software\Novell\GroupWise\Client \Setup once set. Don't know if that is the only key needed to be set or if there are others.
If that does not fix it an ugly workaround could be to rename the dialer exe and replace it with the/a link for the Cisco dialer. Ugly, but might work.
Cheers,
Willem

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