Publish to Print Step-by-Step not capturing images

Does anyone have any suggestions for publishing to a step-by-step guide in Captivate 5 that is usable and looks as good as those from Captivate 4?
When I publish in Captivate 4, icon images are created wherever a highlight box appears in my Captivate source file. The icons are of the image underneath the highlight box. These make all the difference in generating a usable step-by-step guide.
HOWEVER, when I publish in Captivate 5, all I get is an icon image of the highlight box itself (without even any transparency applied).
By the way, this happens for Captivate 5 on both Windows XP and Mac OSX platforms.
Here are some screen shots, so that you can better understand what I am trying to describe.
From Captivate 5 (BAD)
From Captivate 4 (GOOD)

No !
I did recieve a message from an Adobe developer to try a work-around for Captivate 5 on the Mac, but that didn't work for either my Mac or Windows XP (Word 2007). You may want to try it, and report back if you have any success.
The workaround is to set the stroke to 0 and background color to 0% transparency for each highlight box and then export as a step-by-step.
Adobe said they were able to reproduce the problem and would address it in an upcoming patch, but that was months ago.
This and other document exports have been a problem on the Mac since C5 went live. It has been very detremental to my workflow and productivity as a whole. I have to export on Windows, then capture and paste each icon manually into the step-by-step. On the Mac there is no hope. Very frustrating to say the least!
I've used lots of Adobe's pro products for well over 10 years and have always been an advocate, but not so much anymore, at least where Captivate 5 is concerned. Sorry to dis Adobe, but the turn-around to fix this major disfunction has been absurd.

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