Published EXE file Error-Adobe captivate 4

Question

Hi,
I'm having problems with publishing an EXE file in Adobe captivate 4. I know it has something to do with our internet browser settings, we are a Court location and we have strict settings, but I'm wondering if there are work arounds through adobe captivate. See error below:
-allowing active content such as script and ActiveX controls can be useful, but active content might also harm your computer. Are you sure you want to let this file run active content? Y/N
-Help protect security, internet explore has restricted this file from showing active content that could access your computer, click here for options.
If you just select yes and proceed the captivate file runs fine and you can complete the training. Our goal is to be able to publish in this format because it's more stable than the PDF or HTML option but we don't want users to experience this error from the start.
Thanks for helping with my questions!
Libby

Answer 1

Hi, I've been trying to attach an image for the error message we get but not matter what I do it gives me an error and won't let me attach the image. Any suggestions or do you have an email I can send them too. The error message may be a little different than what I sent previously, it seems to give a different error message on different computers. But we are currently trying to create a new release of our training program so this should be the most current error message and the error message people will see when they open it on their PC's. Anyway this is what it says:
First Error Message:
File Download-Security Warning
Do you want to run or save this file?
Name: BasicCORIS_AttachAnAttorney.exe (name of our file)
Type: Application, 9.27MB
From: C:/CourtsOnlineTraining\Program Files\Dist....
Run     Save     Cancel (we select run, than you get next error message)
While files from the Internet can be useful, this file type can potentially harm your computer. If you do not trust the source, do not run or save this software. What's the risk?
Second Error Message:
Internet Explorer- Security Warning
The publisher could not be verified. Are you sure you want to run this software?
Name: BasicCORIS_AttachAnAttorney.exe
Publisher: Unknown Publisher
Run    Don't Run
This file does not have a valid digital signature that verifies its publisher. You should only run software from publishers you trust. How can I decide what software to run?
I hope this makes sense. Let me tell you a little more about how our training is set up. We load the training on to a USB stick that includes a menu, the training modules, and a shortcut. Once the USB is downloaded on to the users PC they can select a shortcut icon for the training. Once they select the training shortcut it opens a menu that they can select training from. When they select on the desired training this is when they would receive these error messages. Our current release is in a HTML format, but because of this format the training interacts with the web browser and causes us problems so we were hoping to publish in exe and the training wouldn't open in a web browser.
Let me know if you have further questions or if I've just confused the situation more. Again thanks for your help!
Libby