Published .exe now only displays black screen on opening

Hi,
I'm using Captivate 6.1.0.319 and have recently updated my software simulation to include a few new slides and some revised annotations. Now whenver I preview the project I get the usual view and eveything works. When it's published as an .exe (which is the needed format) the screen goes black upon opening the file and right clicking displays "Movie not loaded" in the adobe flash info. Prior to this the project worked without a hitch. My previous iteration also plays back without a black screen. What do I need to do?
Thanks
Edit: choosing flash player 10.2 seems to resolve this issue. Ideally, it would be preferable to use player version 11, for users sake. What would be the reason for this issue?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and then take it back to where yo had the dock connector replaced. Apple will not help.

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