Published Project Wont Play

Hello,
I published a project(as SWF and PDF) and neither format will play the project. I'm using Captivate 8 and I did not have any issues when previewing the project in a web browser. The file size is 48,000 KB and I have it set to start playing after 10% has preloaded. I'm at a loss of what to try and would appreciate some help!
Thank you!
Amy

Ok, I was messing around with this a little more and found that the project will not play if I publish it with the reporting turned on but if I turn that off it plays just fine. Any ideas as to why it will not play when I need it to report? I'm new to Captivate, so any advice any of you are able to give me is much appreciated.
Thank you!
Amy

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My Captivate project wont play. How can I fix this?

When I choose to preview my project (and even after Publish) I am only able to view an enlarged screenshot (a still shot) of my first slide. The project shows the pause symbol indicating that its playing, but the cursor never moves, no audio or visual appear.
How can I fix this? I've produced dozens of Captivate projects before and don't believe I've done anything different this go around. Anyone out there that may have some advice?
Sabrina

Hate to be a nag, but you are absotively certain that if you simply play the PPT, it sails right along with no pause?
Another thing to note is that when Captivate imports PPT it creates a Flash SWF for the background of each PPT slide. Perhaps it's hanging up on loading one of the SWFs?
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Cheers... Rick

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Is there a way to play an mp4 file at the beginning of a published project only when the project is accessed from a specific site?

Is there a way to play an mp4 file at the beginning of a published project only when the project is accessed from a specific site?
A little background info. I use Captivate 7 and currently have over 100 projects that I maintain on a quarterly basis. I publish using the SWF format and upload the swf/htm files to a server where they are then accessed from a few locations (within our online documentation, in our software product, on two different websites). Many of the projects are linked so some will be viewed as a series and others viewed as a standalone video. Each video uses the same template and includes an intro and end slide. Now my organization wants to implement a new intro to all videos (those I publish and those from several groups across the organization). My current intros provide overview material for the specific video so the new intro, which is an animation with audio in mp4 format, would need to be placed at the start of each project. The issue is, the intro adds 9 seconds to every video and in many cases doesn’t add any value (say, if a user accesses the video from within our product or views the videos as a series). I’ve talked it over with my boss and we want to try to add the intro only to videos accessed from site X, not any other location. So now to my question. Is there a way to play an external mp4 file (intro) only when the published project is accessed from a specific site, therefore eliminating the need to update each project? Maybe there's a way to add a parameter or variable to the URL or the html code?
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AimeeLove,
I have a solution for you. You may have to modify the code a little bit based on how long the timeline animation is for your clock. I based mine on 3 seconds to complete a minute hand sweep around the clock.
Milliseconds for each point on the clock:
12 = 0
1 = 250
2 = 500
3 = 750
4 = 1000
5 = 1250
6 = 1500
7 = 1750
8 = 2000
9 = 2250
10 = 2500
11 = 2750
In the mouseover section for 12 o' clock, put this code...
myVar = setInterval(function(){
     var pos = sym.getPosition();
     if (pos > 0 && pos < 50){
          sym.stop(0);
          clearInterval(myVar);
},10);
When you point to the time, the setInterval method loops every 100th of a second and checks the current position of the timeline. When the timeline reaches the range between 0 and 50 milliseconds (almost impossible to hit 1 specific point), the timeline will stop at 0. Also, the clearInterval will be fired to stop the loop.
In the mouseout section, put this...
sym.play();
clearInterval(myVar);
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Make sure that myVar is a global variable so you can clear it from the mouseout section.
Repeat this for each point on the clock. To avoid potential conflicts, you may want to use my12, my1, my2, etc. instead of myVar. I put the milliseconds at the top that you would use as the beginning of the range. 50 milliseconds should be enough to catch it. So, for 5 o' clock, you would make your range between 1250 and 1300.
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Fred

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we are migrating from Centra/Saba LMS to Connect Pro LMS and while taking our "old" SCORM projects and posting them to the Connect Pro server we have encountered an issue...and the reason it's very hard to trouble shoot is that it's not all of the projects....??
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Do your published projects work outside of your LMS?
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Usually buttons and click boxes not working is because your slides are pausing before the button becomes active.
What version of Captivate and Flash are you using?

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In the monitor view it wont play either, I can view the material by manually moving the cursor.
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Whew!
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Hi
Have no real hope for the old DVD project but would in Your situation start by
• Trashing iDVD pref file
and hope that it will help
Else
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AND !
• FREE SPACE ON Start-Up (Mac OS) Hard Disk - HOW MUCH is there ?
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I guess that 4-5 times more will be safe if HD-material is used
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Hi Lilybiri
It looks like the problem is from how i inserted the videos into my captivate project, this is because I have tried ti add the same published project into another site under a different host but the same problem exist. On my computer the published project plays perfect with all the videos . The videos I'm talking about were youtube videos I downloaded to my computer. In inserting the videos I used Shift+Ctrl+F I then browsed to the location of the video on my computer and insert. When the video is inserted under the General in properties it will show Progressive download video. After that I publish my project. Am I doing something wrong?

How to remove the timeline recording status from published projects?

Hi
I am using Captivate 5 and would like to know what/where to find the settings to take the status recording bar off for my published projects.
Sorry I'm not sure what to call this but It's the timeline that lets' you pause, play, fastforward, rewind, etc.
Image attached/Below!
Thank you so much!
Heidi

Hi there
This is known as the "Playback Controls" or "Playbar".
To remove it, click Project > Skin Editor and clear the option labeled "Show Playback Control".
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

Linking PDF files to a published project.

I've scoured over forums for a couple days now looking for an answer to this. I have CS5, and I'm extremely new to this program. Here's what I have going on:
I'm creating a series of courses. The first intro/welcome course, has a menu. I want each of those menu items to pull up another published project. I publish my courses as PDF. I've read that when you set a button to pull up another file/url, your flash settings my prevent this. I've gone through the steps to fix that, but that doesn't seem to be a problem. I think I'm missing a more simple step. When I publish, I receive a message that lists the files that I have "linked" and states that they may need to be exported and placed into the published folder. Now, I'm not sure how to export them, but I have copied the relevant files into the final project folder to no avail. I've also read that if you are operating on a network, that this may pose problems, but I'm not on a network. Am I missing a really basic step to linking the files before publishing? Thanks so much for any assistance.

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Published Project Wont Play

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