Published Projects in RoboHelp 7 Generate Large Quantities of Windows/Temp Files When Open
After publishing a project in RoboHelp 7 WebHelp Pro and then
opening the project from the web server, RoboHelp generates
hundreds of RHS*.tmp files in the Windows/Temp directory. This
causes a Protcol host error which crashes RoboHelp. Any ideas on
what is causing this?
Hi Vivek,
Thanks for clearing that up about the tmp files problem. This
is good.
The problem I am getting with RH8 (and same errors I received
when trying to connect to RH7 Server) is that when trying to
publish, get "Publishing has been cancelled. Connection failed.
Please check the connection and post again. Native Error:
Unauthorized".
We thought we had the RH8 Server configured correctly and
currently the site says "Congratulations! The Adobe RoboHelp Server
has been successfully created". Like Cape Ops, we too ended up
resorting back to our RH5 RoboEngine Server after spending months
trying to publish succesfully to RH7 Server. Adobe support couldn't
really offer any solution to solve our problem. We have had a few
very experienced IT people working on this but can not get to work.
With RH8 Server they have been having problems getting IIS and
Tomcat to communicate.
If you could provide any help as to what we should be looking
at, please let me know and I can pass on to my IT guy who is trying
to configure it.
We can't afford to spend much more time trying to get this to
work and I would love to be able to post back here saying this was
solved. Otherwise, we'll continue publishing RH7 to RoboEngine
Server, but my IT guy is suggesting that I look at other software.
Thank you!
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What are the benefits of using a wiki vs publishing projects in robohelp? I currently use RH9/RH9 Server and publish multiple SSL. The company is looking to stop using Robohelp and replace our online help authoring tool (RH) with a wiki. Are there any benefits of going to a wiki environment. What RH features/functions that I have today will i not have by having IT import our robohelp files into a wiki?
I know that a wiki is not an authoring tool, but someone must think it is and we'll still have all the functionality of publishing multiple SSLs, reports, etc once in the wiki environment. Any comments - is this the best route?Hi,
There are many differences. The idea of a wiki is to allow anyone to view and/or edit the content. Depending on the wiki system, you can set access control for viewing and editing.
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Diplay Large/Small Icons (Windows NT File Explorer look)
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CS 5.5 constant regeneration of peak files when opening a project.
Hello
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After generating a .mov, iMovie does not delete the temp files
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My company uses an external search of our published RoboHelp options (as well as the internal; the external search covers all projects instead of a single one). We're looking to change search programs, but according to our web developer a lot of searches have issues finding the topics inside the published projects because of the way it links to topics using Javascript.
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RoboHelp HTML Version 10 - Navigation panel not displaying in published project
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NikkiHi there
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I've never merged projects before so this is probably user
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folder)
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Everything that I read says that merged project doesn't show
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Hopefully Adobe can fix this issue.
Well, first off, even though it would be WebHelp, it would be inside a CHM container. So for all intents and purposes it would be a CHM file. But having said that, I'm not sure there is a way to merge these hybrid types of CHM files.
If your statement about Adobe fixing the issue is meaning that they can either remove the Print icon from the CHM Viewer, I wouldn't hold my breath because as I said, that's in Microsoft's lap and they haven't updated the CHM viewer in a long while. Doubtful they ever will.
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http://www.adobe.com/go/wish
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Unable to Open Project with RoboHelp 9
I've been working on a project using RoboHelp 9. Last night when I attempted to save RoboHelp froze. Looking at the CPU usage in task manager I saw it was still hovering between 45 and 50% CPU usage. Seeing as it was the end of the day anyway, I decided to leave the program running overnight in the hopes that it would eventually unfreeze.
When I came in this morning it was in the same frozen state, still using between 45 and 50% of the CPU. So I used end task to stop the program from running and tried to re-open the project. The project tried to open but froze during loading.
After consulting the forums I made a back-up of my project directory and deleted the CPD file. The project hung again on open (though it created a new CPD file was slightly smaller than the original CPD file).
I restored from backup and tried to open from the XPJ file but had no luck.
Restoring from backup again, I deleted the CPD and XPJ files and tried to open the HHP file with similar results.
Other projects are working fine so I created a new project and attempted to import the HTML file (a file which opens fine in Firefox) and it also causes the project to hang.
A bit of additional info:
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Thanks for the speedy reply.
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Bi Publisher - not able to generate report using webservices
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I HAVE COMPLETED SEVERAL IMOVIES AND FINALIZED JUST FINE. NOW I GET THE FOLLOWING MESSAGE FROM MY LATEST PROJECT. "The project could not be prepared for publishing because an error occurred. (File already open with write permission)"! What is going on?
Hi
Error -49 opWrErr File already open with write permission
Trash the preference files while application is NOT Running.
Easiest way to find out if this is the problem is by:
• Create a new User-Account
• Log out of Your old one and into this
• Re-try iMovie
If it now works OK - then 99.9% the problem is iMovie pref. file that needs to be trashed.
from Karsten Schlüter
Some users notice on exporting larger projects from within iMovie that this operation is aborted with an 'error -49'
This issue occurs only on MacOs machines using 10.7x
try switching-off the Local Mobile Backup
in Terminal copy/paste
sudo tmutil disablelocal
Re-launch Mac
Yours Bengt W -
After attempting to process my movie, I get the following message. "The project could not be prepared for publishing because an error occurred. (OpWrErr: file already open with with write permission). Any ideas what I'm doing wrong?
Hi
Error -49 opWrErr File already open with write permission
Trash the preference files while application is NOT Running.
from Karsten Schlüter
Some users notice on exporting larger projects from within iMovie that this operation is aborted with an 'error -49'
This issue occours only on MacOs machines using 10.7x
try switching-off the Local Mobile Backup
in Terminal copy/paste
sudo tmutil disablelocal
Re-launch Mac
Yours Bengt W -
In Imovie 2011- Trying to image capture my project but it come up after 10 hours of rendering- The project could no be prepared for publishing because an error occured. File already open with write permission. Please Help!
oh and ive tried publishing to almost everything. straight to idvd, to media browser, i tried both hd qualities and also the large quality. no luck with any of those
-
FrameMaker 11 file link broken when published out to RoboHelp 10
Hello
I have the Adobe Technical Communication Suite 4 and am trying to test publish a FrameMaker 11 file out through
the FrameMaker publish button to WebHelp (by way of RoboHelp 10).
In the FrameMaker 11, file, I have a link to a PDF that sits down in a subfolder. I have used the following approach:
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2. Chose Special>Hyptertext
3. From the Hypertext panel, I selected Message Client from the Command drop down menu
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4. I then tested the link in FrameMaker by using ALT and CTRL and it works.
5. Next, I saved the FrameMaker file as a PDF (File>Save As PDF) and tested the PDF. The PDF links work.
So with all that said, how come I can't select File>Publish>WebHelp and have the link information carry through to the WebHelp HTM output?
I tried this Publish option straight out of the box and it did not work. I also tried creating a custom RoboHelp template (.XPJ file) and it did not work.
I believe there is a PgfId marker that is generated when the Hyptertext is created in FrameMaker (using the process stated above), but that marker is not getting
translated into an HREF, once it gets published out through RoboHelp 10.
I also tried saving the FrameMaker 11 file directly as an HTML file using the FrameMaker 11 - File>Save As HTML process, but no links carried through
using that process either.
I do not know if this is a FrameMaker issue or a RoboHelp issue, so I am now posting this in both forums.
If someone could point me in the right direction, I would really appreciate it.
Are there certain steps one must do to preserve FrameMaker Hypertext links that get published out through RoboHelp 10 to WebHelp?
Thanks in advance for your suggestions.
JimI've deleted the other post as the question is being addressed here. Folks who use Fm only would not be able to help so this is the correct forum as Jeff as explained.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge
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